Banner Desert Medical Center

★★☆☆☆
33.3898 -111.877
Map and Directions to Banner Desert Medical Center

480-412-3000

1400 S. Dobson Rd.

Mesa, AZ

85202

Get Directions

About Banner Desert Medical Center

Health & Medical

Health & Medical
More choices in Mesa:
Resultset_next

Cardon Childrens Medical Ctr

1400 S Dobson Rd Mesa, AZ

Resultset_next

Mission Medical Center Limited

6549 E University Dr Ste A Mesa, AZ

2.0714 28
Hi! Sign in to let us know how Banner Desert Medical Center was?
Write a Review
Reviews 1 - 28 of 28.
.

I had a somewhat difficult birth of my son and Banner took excellent care of me. My labor and delivery team was incredible. made sure I was comfortable as possible and explained everything they did for me. I could not have had better post care in the maternity ward. they made sure I all the information and support possible in taking care of my new born.

5
★★★★★

I had a somewhat difficult birth of my son and Banner took excellent care of me. My labor and delivery team was incredible. made sure I was comfortable as possible and explained everything they did for me. I could not have had better post care in the maternity ward. they made sure I all the information and support possible in taking care of my new born.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I was recently a patient at Banner Desert I went in for a work related incident (falling 20ft from a ladder) and walked in. The urgency to actually get you to a Doctor is is almost non existent. I had to wait at the check in line in the ER for almost 45 minutes while they were "training a new front desk lady". All the meanwhile the line for people waiting to get in trailed out the door. When I was finally taken back they did all the exams they needed to do all in the time of about 5 hours while I had a C-spine brace on my neck (not the most comfortable). All to find out the injuries are minor. Then the doctor proceeds to come in and interrogate me, blatantly calling me a liar and a junkie looking for pain meds and then kicks me out for stating how I felt about how he handled the situation. I wasn't asking for pain medicine in the least bit at all. I asked him word for word for something to help the spasms. BY FAR THE WORST AND MOST INCOMPETENT DOCTOR EVER. He shouldn't have a license to practice medicine.

1
★☆☆☆☆

I was recently a patient at Banner Desert I went in for a work related incident (falling 20ft from a ladder) and walked in. The urgency to actually get you to a Doctor is is almost non existent. I had to wait at the check in line in the ER for almost 45 minutes while they were "training a new front desk lady". All the meanwhile the line for people waiting to get in trailed out the door. When I was finally taken back they did all the exams they needed to do all in the time of about 5 hours while I had a C-spine brace on my neck (not the most comfortable). All to find out the injuries are minor. Then the doctor proceeds to come in and interrogate me, blatantly calling me a liar and a junkie looking for pain meds and then kicks me out for stating how I felt about how he handled the situation. I wasn't asking for pain medicine in the least bit at all. I asked him word for word for something to help the spasms. BY FAR THE WORST AND MOST INCOMPETENT DOCTOR EVER. He shouldn't have a license to practice medicine.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

My husband had major back surgery at Banner Desert last week (March 2013) and came home 6 days later. Between 1985 and 2000, I and other members of my family have been patients here and generally speaking have found the care to be good to excellent. On this visit however, I would rate the care as satisfactory with a few bright spots. The surgeon seems to have done an excellent job (which I suppose is the most important factor). The caregivers and nurses seem to be well educated and competent. Everyone was pleasant enough. The hospital is kept visibly clean and orderly. The cafeteria had decent food (though more healthful choices less junk food choices would be appreciated). My husband found the food delivered to his room to be just okay, though he thinks his taste might have been affected by the meds he was on.

As the wife, my major complaint was that my husband wasn't bathed till the day before he left the hospital and when he was, I was the person giving the bath. On two separate occasions it was mentioned in my presence he'd be getting some kind of a bath that day and it just never happened. On day 2 or 3 hed began itching and I requested some kind of topical or oral med to control the that but I don't believe they ever got around to giving him anything and at that point, a warm soapy bath would have gone a long way to making him more comfortable.

Also, it was made clear to us early-on his pain meds were supposed to be given every four hours and that pain management was crucial to his being able to get up and move and walk for his recovery but there were numerous occasions his pain meds were overlooked and more than a few times he had to call for them and then wait an extended period to receive them which we found frustrating.

In all fairness to the staff, it's a large floor and most of the rooms seemed to be occupied. I never witnessed more than 2 or 3 nurses and maybe two aides working the floor at a given time. Like any other business the bottom line if profitability and we get that but at whose expense? As we prepare to receive a hospital bill we can only imagine will be a upwards of $180,000.00 or more, one can't help but reflect on all services provided. Were his basic needs met? Mostly, I guess.

As the patient, his personal experience was just so-so. What we'd have like to have seen more of was a nurse at his door every four hours asking about his level of pain, ready to administer meds as needed. A nurse or aide at his door 15 minutes following meds standing him up and walking him. An aide bathing him assisting him in brushing his teeth at LEAST every other day and a physical therapist or case manager once per day to ensure everything else is taking place.

2
★★☆☆☆

My husband had major back surgery at Banner Desert last week (March 2013) and came home 6 days later. Between 1985 and 2000, I and other members of my family have been patients here and generally speaking have found the care to be good to excellent. On this visit however, I would rate the care as satisfactory with a few bright spots. The surgeon seems to have done an excellent job (which I suppose is the most important factor). The caregivers and nurses seem to be well educated and competent. Everyone was pleasant enough. The hospital is kept visibly clean and orderly. The cafeteria had decent food (though more healthful choices less junk food choices would be appreciated). My husband found the food delivered to his room to be just okay, though he thinks his taste might have been affected by the meds he was on.

As the wife, my major complaint was that my husband wasn't bathed till the day before he left the hospital and when he was, I was the person giving the bath. On two separate occasions it was mentioned in my presence he'd be getting some kind of a bath that day and it just never happened. On day 2 or 3 hed began itching and I requested some kind of topical or oral med to control the that but I don't believe they ever got around to giving him anything and at that point, a warm soapy bath would have gone a long way to making him more comfortable.

Also, it was made clear to us early-on his pain meds were supposed to be given every four hours and that pain management was crucial to his being able to get up and move and walk for his recovery but there were numerous occasions his pain meds were overlooked and more than a few times he had to call for them and then wait an extended period to receive them which we found frustrating.

In all fairness to the staff, it's a large floor and most of the rooms seemed to be occupied. I never witnessed more than 2 or 3 nurses and maybe two aides working the floor at a given time. Like any other business the bottom line if profitability and we get that but at whose expense? As we prepare to receive a hospital bill we can only imagine will be a upwards of $180,000.00 or more, one can't help but reflect on all services provided. Were his basic needs met? Mostly, I guess.

As the patient, his personal experience was just so-so. What we'd have like to have seen more of was a nurse at his door every four hours asking about his level of pain, ready to administer meds as needed. A nurse or aide at his door 15 minutes following meds standing him up and walking him. An aide bathing him assisting him in brushing his teeth at LEAST every other day and a physical therapist or case manager once per day to ensure everything else is taking place.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

My sister died in this hospital after she got Hospital Acquired Pneumonia, during an ER entry for another problem. I would recommend Saint Joseph's hospital, even if you have to visit St Lukes in Tempe first to get there. Never would I ever want to see anyone I know enter a Banner Hospital after the abusive treatment from staff, and the doctor, toward the family and my sister. Death is definitely not easy to take, but after finding that this was hidden from the family, I really think it was more like manslaughter than treatment.

1
★☆☆☆☆

My sister died in this hospital after she got Hospital Acquired Pneumonia, during an ER entry for another problem. I would recommend Saint Joseph's hospital, even if you have to visit St Lukes in Tempe first to get there. Never would I ever want to see anyone I know enter a Banner Hospital after the abusive treatment from staff, and the doctor, toward the family and my sister. Death is definitely not easy to take, but after finding that this was hidden from the family, I really think it was more like manslaughter than treatment.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Banner baywood, in fact all banner, hospitals, are the worst i have every been too, they are there for the money , i told my husband if i were dieing do not take me to banner hospitals, in Az banner owns 8o percent of the hospitals, had a broken wrist the doctor, would not take x ray, he said it was not broken, have walked out of banner baywood, after waiting 6 hrs, i am disabled this is where are tax payer money , is going, the Government , needs to let patients check what the state is getting billed for let the patient, see if the test was done, or what being charged for', cannot stand Banner Hospitals'

1
★☆☆☆☆

Banner baywood, in fact all banner, hospitals, are the worst i have every been too, they are there for the money , i told my husband if i were dieing do not take me to banner hospitals, in Az banner owns 8o percent of the hospitals, had a broken wrist the doctor, would not take x ray, he said it was not broken, have walked out of banner baywood, after waiting 6 hrs, i am disabled this is where are tax payer money , is going, the Government , needs to let patients check what the state is getting billed for let the patient, see if the test was done, or what being charged for', cannot stand Banner Hospitals'

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I am a student nurse that has interned at this hospital. Out of all the hospitals I have been to in the valley, it is by far the worst. I see the doctors and nurses do things that they would not get away with at any other hospital. I find the nurses who work there to be very bitter, and rude to patients as well as eachother. I believe that anyone who chooses to work here does so because they cannot obtain employment anywhere else. I do not recommend this hospital to anyone. I found St. Joseph's and Good Samaritan to be the best I have seen, in my opinion.

2
★★☆☆☆

I am a student nurse that has interned at this hospital. Out of all the hospitals I have been to in the valley, it is by far the worst. I see the doctors and nurses do things that they would not get away with at any other hospital. I find the nurses who work there to be very bitter, and rude to patients as well as eachother. I believe that anyone who chooses to work here does so because they cannot obtain employment anywhere else. I do not recommend this hospital to anyone. I found St. Joseph's and Good Samaritan to be the best I have seen, in my opinion.

Was this review helpful to you?
Ratings_icons Ratings_icons

1 out of 1 people found this review helpful.

.

II was misdiagnosed and given HEART SURGERY by mistake. This happened at Banner Desert Hospital in Mesa, Arizona. I share my story in hopes that you will become aware of this epidemic of Medical Mistakes and Errors. This could have easily happened to you. Please share this movie with all your friends and family. Awareness and education could save a life. Share your comments or stories of medical mistakes..Let be silent no more.
Watch my 4 part video on youtube " Shannon Koob Story of heart surgery by mistake"
http://www.youtube.com/watch?v=-AjnGowZH0A

1
★☆☆☆☆

II was misdiagnosed and given HEART SURGERY by mistake. This happened at Banner Desert Hospital in Mesa, Arizona. I share my story in hopes that you will become aware of this epidemic of Medical Mistakes and Errors. This could have easily happened to you. Please share this movie with all your friends and family. Awareness and education could save a life. Share your comments or stories of medical mistakes..Let be silent no more.
Watch my 4 part video on youtube " Shannon Koob Story of heart surgery by mistake"
http://www.youtube.com/watch?v=-AjnGowZH0A

Was this review helpful to you?
Ratings_icons Ratings_icons

1 out of 1 people found this review helpful.

.

I went to Desert Banner about 3 weeks ago cause of bad chest pain. We got there at 12:30 am. I told the first nurse of my chest pain. She asked what I ate that day. I said a whole serano pepper with my lunch. I realized then, it was probably just severe heartburn. I should have just left right there to go to CVS to get some over the counter stuff. But unfortunately, I didn't. The nurse gave me some drink for heartburn, And 20 mins later the DR came in for 2 mins and asked what was wrong, pushed on my abdomen, and left. AND then they proceeded to do serveral other tests. However, they would have my husband and I wait in the waiting room several times in between tests and for long periods of time. One of the tests included them drawing blood. The young girl drawing the blood was horrible! She had the hardest time finding the vain and kept re-adjusting the needle for at least 45 seconds to get a vain and it hurt and made me nauseous. I had never been nauseous while getting blood drawn before this. About 15 mins later, they were going to give me some anti-nausea meds, but I told them no because I wasn't feeling nauseated anymore and I knew they would charge me a lot just for that med. They did an ultra sound (why? because they like to get every penny they can out of people). Finally! At 5:30 in the morning, they told us that there was nothing wrong, and that it was probably just heartburn and gave me a prescription for pain. Now, we just received a bill for $900.00!!! SERIOUSLY!!!! for what!!! The bill was actually for $2,900.00 but my insurance covered $2,000.00 of it. That hospital is ridiculous. I hate that hospital.

1
★☆☆☆☆

I went to Desert Banner about 3 weeks ago cause of bad chest pain. We got there at 12:30 am. I told the first nurse of my chest pain. She asked what I ate that day. I said a whole serano pepper with my lunch. I realized then, it was probably just severe heartburn. I should have just left right there to go to CVS to get some over the counter stuff. But unfortunately, I didn't. The nurse gave me some drink for heartburn, And 20 mins later the DR came in for 2 mins and asked what was wrong, pushed on my abdomen, and left. AND then they proceeded to do serveral other tests. However, they would have my husband and I wait in the waiting room several times in between tests and for long periods of time. One of the tests included them drawing blood. The young girl drawing the blood was horrible! She had the hardest time finding the vain and kept re-adjusting the needle for at least 45 seconds to get a vain and it hurt and made me nauseous. I had never been nauseous while getting blood drawn before this. About 15 mins later, they were going to give me some anti-nausea meds, but I told them no because I wasn't feeling nauseated anymore and I knew they would charge me a lot just for that med. They did an ultra sound (why? because they like to get every penny they can out of people). Finally! At 5:30 in the morning, they told us that there was nothing wrong, and that it was probably just heartburn and gave me a prescription for pain. Now, we just received a bill for $900.00!!! SERIOUSLY!!!! for what!!! The bill was actually for $2,900.00 but my insurance covered $2,000.00 of it. That hospital is ridiculous. I hate that hospital.

Was this review helpful to you?
Ratings_icons Ratings_icons

1 out of 1 people found this review helpful.

.

OMG, I would NEVER go to this ER again. We are new to this area & onc said go to Desert Banner but didn't tell us about the construction going on..so when we went, all we saw was Children's ER sign and drove around looking for Desert Banner ER..went in main entrance and no one was there, we wandered around looking for the ER..almost passed out from exhaustion looking for it. They were so disorganized in the ER people waiting all over the place and confusion and staff rushing people through check-in (just today I discovered there are more than TEN errors on one sheet of paper that includes my personal info/emergency contact & insurance info).. my ER was a month ago and I had picked up my records from Desert Banner a few days after ER because started having more symptoms after ER and didn't know what ER had injected me with, it was Toradol...I didn't ask for any meds and they didn't give me any water whatsoever or IV drip, no fluids at all and I believe that Toradol caused an allergic reaction the next day I swelled up & had a rash and I believe that Toradol injection led to me getting infection in stomach organs, my immune system is tanked because of automimmune diseases like heart disease & cancer so fighting off the infection could be a losing battle. The ER doctor that came in to see me rolled her eyes & shook her head almost from the moment she walked in the door and treated me like a hypochondriac, I've been in this area for 1.5 years and that was my first trip to a hospital or ER. Their ER doctor wouldn't listen to all my symptoms or take the papers that I'd written them down on and said all my results were fine and she sees nothing wrong with me that it appeared to her that I just wanted to spend the night in the hospital - what an insult! A disgrace to the medical profession and their oaths to care for us...their other staff was sarcastic and rude as well. There's more to the story but let me just say this....if you've ever gone to Desert Banner Hospital, I recommend you get a copy of your COMPLETE medical records including the page with your personal information on it; because they LIE & make numerous ERRORS that can cost you you're life. WORST HOSPITAL I'VE EVER BEEN TO & MY HUSBAND AGREES!
(P.S. Today when went to get scans on CD, saw they FINALLY put up SEVERAL signs that read "ADULT EMERGENCY ROOM", took someone like me to get them to wake up I guess, but they still need more at entrance and throughout the inside of hospital in case someone goes in the other entrances looking for it - how about painting red line on the floor to help people get to it from inside - DO SOMETHING....course even when you get to Desert Banner ER doesn't mean they will help you, they didn't help me.)
BTW, I also fired the oncologist who recommended I go to this ER.

1
★☆☆☆☆

OMG, I would NEVER go to this ER again. We are new to this area & onc said go to Desert Banner but didn't tell us about the construction going on..so when we went, all we saw was Children's ER sign and drove around looking for Desert Banner ER..went in main entrance and no one was there, we wandered around looking for the ER..almost passed out from exhaustion looking for it. They were so disorganized in the ER people waiting all over the place and confusion and staff rushing people through check-in (just today I discovered there are more than TEN errors on one sheet of paper that includes my personal info/emergency contact & insurance info).. my ER was a month ago and I had picked up my records from Desert Banner a few days after ER because started having more symptoms after ER and didn't know what ER had injected me with, it was Toradol...I didn't ask for any meds and they didn't give me any water whatsoever or IV drip, no fluids at all and I believe that Toradol caused an allergic reaction the next day I swelled up & had a rash and I believe that Toradol injection led to me getting infection in stomach organs, my immune system is tanked because of automimmune diseases like heart disease & cancer so fighting off the infection could be a losing battle. The ER doctor that came in to see me rolled her eyes & shook her head almost from the moment she walked in the door and treated me like a hypochondriac, I've been in this area for 1.5 years and that was my first trip to a hospital or ER. Their ER doctor wouldn't listen to all my symptoms or take the papers that I'd written them down on and said all my results were fine and she sees nothing wrong with me that it appeared to her that I just wanted to spend the night in the hospital - what an insult! A disgrace to the medical profession and their oaths to care for us...their other staff was sarcastic and rude as well. There's more to the story but let me just say this....if you've ever gone to Desert Banner Hospital, I recommend you get a copy of your COMPLETE medical records including the page with your personal information on it; because they LIE & make numerous ERRORS that can cost you you're life. WORST HOSPITAL I'VE EVER BEEN TO & MY HUSBAND AGREES!
(P.S. Today when went to get scans on CD, saw they FINALLY put up SEVERAL signs that read "ADULT EMERGENCY ROOM", took someone like me to get them to wake up I guess, but they still need more at entrance and throughout the inside of hospital in case someone goes in the other entrances looking for it - how about painting red line on the floor to help people get to it from inside - DO SOMETHING....course even when you get to Desert Banner ER doesn't mean they will help you, they didn't help me.)
BTW, I also fired the oncologist who recommended I go to this ER.

Was this review helpful to you?
Ratings_icons Ratings_icons

2 out of 2 people found this review helpful.

.

My husband died at Banner Desert Medical Center in 2009. He was denied blood. (He had MDS --a form of leukemia). They wouldn't let him eat, put a feeding tube in when we told them not to and then nicked a blood vessel and started profuse bleeding. They constantly put DNR bracelets on him without our permission and then argued with us when we wanted it removed. I was told that the blood my husband received could be better used on someone else. (We had people available for transfusions, but they decided where the blood would go, not us). Finally, they just stopped giving him blood and he died. You can only get hospice if you agree to die, yet they pushed hospice at me almost daily. I detest Banner and wouldn't advise anyone to put a loved one in their care. They refused physical therapy. They lied to me constantly about my husband's care. They did the same thing that Dr. Kevorkian did, but he spent 8 years in jail.
Then they hounded me for $100.00 which they said he didn't pay. They called me daily for months.

1
★☆☆☆☆

My husband died at Banner Desert Medical Center in 2009. He was denied blood. (He had MDS --a form of leukemia). They wouldn't let him eat, put a feeding tube in when we told them not to and then nicked a blood vessel and started profuse bleeding. They constantly put DNR bracelets on him without our permission and then argued with us when we wanted it removed. I was told that the blood my husband received could be better used on someone else. (We had people available for transfusions, but they decided where the blood would go, not us). Finally, they just stopped giving him blood and he died. You can only get hospice if you agree to die, yet they pushed hospice at me almost daily. I detest Banner and wouldn't advise anyone to put a loved one in their care. They refused physical therapy. They lied to me constantly about my husband's care. They did the same thing that Dr. Kevorkian did, but he spent 8 years in jail.
Then they hounded me for $100.00 which they said he didn't pay. They called me daily for months.

Was this review helpful to you?
Ratings_icons Ratings_icons

1 out of 1 people found this review helpful.

.

everything is ok with the nurses although its the long wait we wait there for 6 hours. well we understand there are alot of patients for them to handle. but the doctor is nice and my kid gets better after the ER.

3
★★★☆☆

everything is ok with the nurses although its the long wait we wait there for 6 hours. well we understand there are alot of patients for them to handle. but the doctor is nice and my kid gets better after the ER.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Something must be done about these Banner hosipitals. Especially Banner baywood in mesa. I have had several really bad experiences here. Including being kicked out of a hospital bed to wait in the waiting room...with hardly anyone there. I have always been told "I don't know" when diagnosing anything, including dehydration. I now prefer Scottsdale Health care.....but unfortunantly I live 5 minutes away from banner baywood, and my son hit his head. He had a pumpkin seed sized hole on the top of his head that was bleeding profusly. I take him to the ER at Banner baywood and the staff that checks him in, never comes out from behind the desk to see how bad it is. They stick that thing on his finger to check vitals and take us back to the waiting room. The nurse that took us back, said we would be seen quickly. My son is 6 years old, he's bleeding and crying and in a lot of pain. After 45 minutes of waiting and seeing a lot of people come right in, and get seen right away (mostly elderly), my son begs me to leave. After an hour,we leave. I actually got snide remarks from the front desk workers while walking out. When I get home, my husband called the ER supervisor. She says, the length of waiting time for a head trama on a 6 year old child is determined by the severity. How would they know the severity, if no one ever looked at it!? She was very rude and said she would not discuss the matter further. This has to stop! It's out of control. A 6 year old child with head trauma can't be seen in a timely manner? Why? It really is like they have collected all of the worst of the worst in the medical field and placed them at Banner Baywood. There are no standards at all.

1
★☆☆☆☆

Something must be done about these Banner hosipitals. Especially Banner baywood in mesa. I have had several really bad experiences here. Including being kicked out of a hospital bed to wait in the waiting room...with hardly anyone there. I have always been told "I don't know" when diagnosing anything, including dehydration. I now prefer Scottsdale Health care.....but unfortunantly I live 5 minutes away from banner baywood, and my son hit his head. He had a pumpkin seed sized hole on the top of his head that was bleeding profusly. I take him to the ER at Banner baywood and the staff that checks him in, never comes out from behind the desk to see how bad it is. They stick that thing on his finger to check vitals and take us back to the waiting room. The nurse that took us back, said we would be seen quickly. My son is 6 years old, he's bleeding and crying and in a lot of pain. After 45 minutes of waiting and seeing a lot of people come right in, and get seen right away (mostly elderly), my son begs me to leave. After an hour,we leave. I actually got snide remarks from the front desk workers while walking out. When I get home, my husband called the ER supervisor. She says, the length of waiting time for a head trama on a 6 year old child is determined by the severity. How would they know the severity, if no one ever looked at it!? She was very rude and said she would not discuss the matter further. This has to stop! It's out of control. A 6 year old child with head trauma can't be seen in a timely manner? Why? It really is like they have collected all of the worst of the worst in the medical field and placed them at Banner Baywood. There are no standards at all.

Was this review helpful to you?
Ratings_icons Ratings_icons

1 out of 1 people found this review helpful.

.

The labor and delivery experience was great for natural childbirth, but the nurses did inform me that whether or not the mother is allowed to go through the natural experience is up to the doctor. They said, some cut it short and move right into a C-Section if the woman does not progress rapidly.
The real problem is when the mom is moved upstairs to recovery and post-care. I had difficulty getting my baby to latch on, so the lactation specialist, immediately began talking formula, instead of working with me to solve the problem.
The staff over-reacted when my baby had a very minor problem and assumed that she had received no milk from me and continued to push formual, even though baby had producted a wet diaper the first day. How can a woman's breasts not be designed to feed her baby?
I would not go to this hospital for childbirth. There is a new birthcenter opening in Scottsdale. I wish an alternative like that had been available to me for my L&D.

1
★☆☆☆☆

The labor and delivery experience was great for natural childbirth, but the nurses did inform me that whether or not the mother is allowed to go through the natural experience is up to the doctor. They said, some cut it short and move right into a C-Section if the woman does not progress rapidly.
The real problem is when the mom is moved upstairs to recovery and post-care. I had difficulty getting my baby to latch on, so the lactation specialist, immediately began talking formula, instead of working with me to solve the problem.
The staff over-reacted when my baby had a very minor problem and assumed that she had received no milk from me and continued to push formual, even though baby had producted a wet diaper the first day. How can a woman's breasts not be designed to feed her baby?
I would not go to this hospital for childbirth. There is a new birthcenter opening in Scottsdale. I wish an alternative like that had been available to me for my L&D.

Was this review helpful to you?
Ratings_icons Ratings_icons

1 out of 1 people found this review helpful.

.

The WORST care ever, followed by terrorist collection tactics and habitually erroneous billing. They don't care about anything but money. Made my friend wait 4 HOURS with a severe laceration, alone in a room and bleeding on the floor and chair, before even seeing a physician.

They also overbilled me for services I never received, medication they never dispensed and sent me to collections and reported it to credit agencies after being NASTY about my complaints over the phone. NEVER, EVER, go to Banner Hospitals if you want quality care, and quality AFTER care.

They refuse to address complaints about any of this. If I were DYING, I'd ask to go to St. Joseph downtown (20 miles away) before considering this place (4 blocks away).

They're taking advantage of the Senior population, who don't always know when they're being ripped off.

1
★☆☆☆☆

The WORST care ever, followed by terrorist collection tactics and habitually erroneous billing. They don't care about anything but money. Made my friend wait 4 HOURS with a severe laceration, alone in a room and bleeding on the floor and chair, before even seeing a physician.

They also overbilled me for services I never received, medication they never dispensed and sent me to collections and reported it to credit agencies after being NASTY about my complaints over the phone. NEVER, EVER, go to Banner Hospitals if you want quality care, and quality AFTER care.

They refuse to address complaints about any of this. If I were DYING, I'd ask to go to St. Joseph downtown (20 miles away) before considering this place (4 blocks away).

They're taking advantage of the Senior population, who don't always know when they're being ripped off.

Was this review helpful to you?
Ratings_icons Ratings_icons

2 out of 2 people found this review helpful.

.

I cannot recommend this hospital for self-payers. My wife required post operative internal radiation treatment for cancer following a hysterectomy. We had cash and offered to pay in advance. The cost estimate by Banner (we had a radiation oncologist in Mesa get the price) was $15,000. The final price at University Medical Center in Tucson was just over $10,000 for the same number of treatments, same routine procedure.

3
★★★☆☆

I cannot recommend this hospital for self-payers. My wife required post operative internal radiation treatment for cancer following a hysterectomy. We had cash and offered to pay in advance. The cost estimate by Banner (we had a radiation oncologist in Mesa get the price) was $15,000. The final price at University Medical Center in Tucson was just over $10,000 for the same number of treatments, same routine procedure.

Was this review helpful to you?
Ratings_icons Ratings_icons

1 out of 1 people found this review helpful.

.

Horrible ER. I went to the emergency room with horrible pain all over. After an hour of sitting in a waiting room, I could no longer stand the pain and since I wasn't getting any attention I notified the attendance I was leaving. I managed to drive myself to Gilbert hospital, where I was accepted and attended to immediately. A few days later, the Banner Desert Medical Center billed me $80. They refused to explain what service this was for (never sent any service explanation in writing) and threaten to send me to collections if I resufed to pay. That's extortion. I tried to reason with their finance department, but was yelled at. I will NEVER go back to the ER in that hospital

1
★☆☆☆☆

Horrible ER. I went to the emergency room with horrible pain all over. After an hour of sitting in a waiting room, I could no longer stand the pain and since I wasn't getting any attention I notified the attendance I was leaving. I managed to drive myself to Gilbert hospital, where I was accepted and attended to immediately. A few days later, the Banner Desert Medical Center billed me $80. They refused to explain what service this was for (never sent any service explanation in writing) and threaten to send me to collections if I resufed to pay. That's extortion. I tried to reason with their finance department, but was yelled at. I will NEVER go back to the ER in that hospital

Was this review helpful to you?
Ratings_icons Ratings_icons

1 out of 1 people found this review helpful.

.

AWFUL, WORST HOSPITAL EVER! I came in with stomach pain. They did a scan that showed a hernia. I was sent home to call a surgeon. Upon returning home, my stomach was in such a hard knot I called the first surgeon I could find. He told me to go to another hospital and not to leave until he saw me. When he did see me, I was told Banner Desert had sent me home with a strangulated hernia!!!!! I could've died! I'll never go back.....ever! I am still waiting for an apology from the first doctor- it's been a year and no word.

1
★☆☆☆☆

AWFUL, WORST HOSPITAL EVER! I came in with stomach pain. They did a scan that showed a hernia. I was sent home to call a surgeon. Upon returning home, my stomach was in such a hard knot I called the first surgeon I could find. He told me to go to another hospital and not to leave until he saw me. When he did see me, I was told Banner Desert had sent me home with a strangulated hernia!!!!! I could've died! I'll never go back.....ever! I am still waiting for an apology from the first doctor- it's been a year and no word.

Was this review helpful to you?
Ratings_icons Ratings_icons

1 out of 1 people found this review helpful.

.

I took my daughter to Desert Banner for a sedated ABS. My daughter has autism. They treated us poorly. When she did not corporate with them checking her vitals, they sedated her without doing so. My daughter never really was sedated. After the procedure I was told they would let her wake up naturally. When it was all over a nurse came by and shook my daughter. They insisted that we leave. She fell twice leaving. Nothing was done for her. They practically kicked us out after the procedure.

Being a hospital, Desert Banner should know the importance of checking a child with Autism??s vitals. They should know the importance of checking any child??s vitals. They should also know to treat all children and adults with dignity. Just because she has autism does not mean that they have the right to stare, point and laugh. I know she can be difficult, but that is no reason to act they way they did to a child. Since her procedure, I have tried to complain MANY times and have not received a single response. I have also had difficulties with the billing department as well.

1
★☆☆☆☆

I took my daughter to Desert Banner for a sedated ABS. My daughter has autism. They treated us poorly. When she did not corporate with them checking her vitals, they sedated her without doing so. My daughter never really was sedated. After the procedure I was told they would let her wake up naturally. When it was all over a nurse came by and shook my daughter. They insisted that we leave. She fell twice leaving. Nothing was done for her. They practically kicked us out after the procedure.

Being a hospital, Desert Banner should know the importance of checking a child with Autism??s vitals. They should know the importance of checking any child??s vitals. They should also know to treat all children and adults with dignity. Just because she has autism does not mean that they have the right to stare, point and laugh. I know she can be difficult, but that is no reason to act they way they did to a child. Since her procedure, I have tried to complain MANY times and have not received a single response. I have also had difficulties with the billing department as well.

Was this review helpful to you?
Ratings_icons Ratings_icons

1 out of 1 people found this review helpful.

.

My mother (76 years old) was admitted to Desert Banner to have her pace maker switched from the left side to the right side of her heart so it did not interfere with her radiation treatments. She was taken directly to her room instead of recovery around 6PM; they didn't come in till 2AM to give her an IV with antibiotics, fluids, or pain medication. Someone came in shortly after she was in her room to ask her critical questions like, what medication she was on, dosages, how often she took it; what childhood diseases she had; did she have credit cards with her or medications...keep in mind my mom is not yet coherent from the anesthetic she received; she didn't even remember them coming in! This information should have been gathered prior to her surgery. The nurses acted put out at any request; and worse of all, her primary physician couldn't believe the hack job the surgeon did on my mom. Not even one star for this hospital!!!

1
★☆☆☆☆

My mother (76 years old) was admitted to Desert Banner to have her pace maker switched from the left side to the right side of her heart so it did not interfere with her radiation treatments. She was taken directly to her room instead of recovery around 6PM; they didn't come in till 2AM to give her an IV with antibiotics, fluids, or pain medication. Someone came in shortly after she was in her room to ask her critical questions like, what medication she was on, dosages, how often she took it; what childhood diseases she had; did she have credit cards with her or medications...keep in mind my mom is not yet coherent from the anesthetic she received; she didn't even remember them coming in! This information should have been gathered prior to her surgery. The nurses acted put out at any request; and worse of all, her primary physician couldn't believe the hack job the surgeon did on my mom. Not even one star for this hospital!!!

Was this review helpful to you?
Ratings_icons Ratings_icons

1 out of 1 people found this review helpful.

.

This emergency room is the worst I ever been in. I had to wait a couple hours just to get into triage, then when I got called back, I was put in a hard uncomfortable chair to wait for the ER dr. I had to put on a gown, given an IV (which took 3 tries for the nurse to get the IV in) and sent back out into the waiting room with other patients who were in hospital gowns and IVs. How humiliating is that to sit in the waiting room in a hospital gown with an IV sticking out of my arm?! I waited there for 2 hours before anyone even came to take me down for my tests. Then was sent back into the waiting room (in my gown with my IV) to wait for my test results which, took another 2 hours. Once my test results were in, I was called back again and put into a bed and saw the ER Dr. again. Thankfullly, I did not have a life threatening issue and the IV was removed and I was able to get dressed and go home. This emergency room felt like an assembly line, not a comfortable place in which the patient's needs, comfort, and care are considered. Never again will I go to this emergency room. I wouldnt recomend it to a leach!

1
★☆☆☆☆

This emergency room is the worst I ever been in. I had to wait a couple hours just to get into triage, then when I got called back, I was put in a hard uncomfortable chair to wait for the ER dr. I had to put on a gown, given an IV (which took 3 tries for the nurse to get the IV in) and sent back out into the waiting room with other patients who were in hospital gowns and IVs. How humiliating is that to sit in the waiting room in a hospital gown with an IV sticking out of my arm?! I waited there for 2 hours before anyone even came to take me down for my tests. Then was sent back into the waiting room (in my gown with my IV) to wait for my test results which, took another 2 hours. Once my test results were in, I was called back again and put into a bed and saw the ER Dr. again. Thankfullly, I did not have a life threatening issue and the IV was removed and I was able to get dressed and go home. This emergency room felt like an assembly line, not a comfortable place in which the patient's needs, comfort, and care are considered. Never again will I go to this emergency room. I wouldnt recomend it to a leach!

Was this review helpful to you?
Ratings_icons Ratings_icons

1 out of 1 people found this review helpful.

.

My son was born at this hospital 13 years ago and we received the very best care. He was born with a life threatening infection. The nursing staff and doctors at the hospital were excellent. We received regular updates on his medical plan, compassionate care and nurses and doctors who were on top of his care at all times. Needless to say, we feel this top notch medical team saved our son's life. We would recommend this medical facility to anyone at any time.

5
★★★★★

My son was born at this hospital 13 years ago and we received the very best care. He was born with a life threatening infection. The nursing staff and doctors at the hospital were excellent. We received regular updates on his medical plan, compassionate care and nurses and doctors who were on top of his care at all times. Needless to say, we feel this top notch medical team saved our son's life. We would recommend this medical facility to anyone at any time.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I visited the ER of Banner Desert recently and was quite disappointed. Of course, visiting the ER is never fun and relaxing, but this visit was worse than any other ER I've been in for two main reasons: length of visit and lack of communication from the staff.

The ER was very busy when I arrived (of course this is not the hospital's fault) yet my son was seen quickly enough given the amount of patients. In fact, things went quite smoothly until after the surgeon came and temporarily fixed my one-year-old's hernia. After that, we waited 1 1/2 hours to receive our discharge instructions and leave. One would think, given how busy they were, that they would like to quickly discharge us so another patient could be seen.

My frustration was further coupled by an apparent lack of communication from the hospital staff to us on what was going on. The surgeon, ER physician, and nurses were all very nice and polite, but they would just leave without telling us what was going to happen next. Thus we were left hanging frequently without knowing exactly what the plan was or how long it would be until we saw the face of one of those elusive nurses. I feel that informing the patient of the treatment plan and steps that will be taken should be expected and not only disclosed upon request.

It's rather frustrating, after everything is taken care of, to wait around for an hour and a half just to be able to leave - especially when you look out of your room to see a sizeable portion of the ER staff standing around chatting and eating...!

I don't know if we happened to just hit the ER on a bad day - maybe things are usually run more efficiently. Unfortunately, though, I will do what I can to avoid Banner Desert's ER in the future as well as warn those who I care about.

2
★★☆☆☆

I visited the ER of Banner Desert recently and was quite disappointed. Of course, visiting the ER is never fun and relaxing, but this visit was worse than any other ER I've been in for two main reasons: length of visit and lack of communication from the staff.

The ER was very busy when I arrived (of course this is not the hospital's fault) yet my son was seen quickly enough given the amount of patients. In fact, things went quite smoothly until after the surgeon came and temporarily fixed my one-year-old's hernia. After that, we waited 1 1/2 hours to receive our discharge instructions and leave. One would think, given how busy they were, that they would like to quickly discharge us so another patient could be seen.

My frustration was further coupled by an apparent lack of communication from the hospital staff to us on what was going on. The surgeon, ER physician, and nurses were all very nice and polite, but they would just leave without telling us what was going to happen next. Thus we were left hanging frequently without knowing exactly what the plan was or how long it would be until we saw the face of one of those elusive nurses. I feel that informing the patient of the treatment plan and steps that will be taken should be expected and not only disclosed upon request.

It's rather frustrating, after everything is taken care of, to wait around for an hour and a half just to be able to leave - especially when you look out of your room to see a sizeable portion of the ER staff standing around chatting and eating...!

I don't know if we happened to just hit the ER on a bad day - maybe things are usually run more efficiently. Unfortunately, though, I will do what I can to avoid Banner Desert's ER in the future as well as warn those who I care about.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I like this hospital because it sorta felt homey to me. The nurses are very caring and responsive to you, I had some LPN's that would run down to the cafeteria at night to get me snacks. I felt cared for here by the staff and when you called a nurse they were always right there in a few minutes.

4
★★★★☆

I like this hospital because it sorta felt homey to me. The nurses are very caring and responsive to you, I had some LPN's that would run down to the cafeteria at night to get me snacks. I felt cared for here by the staff and when you called a nurse they were always right there in a few minutes.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Room size here tends to be a little bigger than some local hospitals from my experience. Rooms are clean and bright. Inpatient seems to be fine here.

Outpatient surgery is okay, though not spectacular as far as nursing goes. My nurses in outpatient before my surgery were actually very good, but the post-surgery nurses were lacking somewhat in care. And the anesthesiologist pressured me into getting general anesthesia when we had discussed local with the doctor beforehand (because it was easier for her I suppose). I also woke up with a cut in the back of my throat from the anesthesia breathing tube.

3
★★★☆☆

Room size here tends to be a little bigger than some local hospitals from my experience. Rooms are clean and bright. Inpatient seems to be fine here.

Outpatient surgery is okay, though not spectacular as far as nursing goes. My nurses in outpatient before my surgery were actually very good, but the post-surgery nurses were lacking somewhat in care. And the anesthesiologist pressured me into getting general anesthesia when we had discussed local with the doctor beforehand (because it was easier for her I suppose). I also woke up with a cut in the back of my throat from the anesthesia breathing tube.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Prior to giving birth at Banner Desert Medical Center, I took three classes offered there (Childbirth preparation, Baby Care, & Breastfeeding) and the instructors there were all really good. I also made an appointment to have our car seat checked to ensure proper installation.

The birthing rooms are private, large and allow for visitors after you had the baby. The nursing staff was very friendly. The recovery rooms are private as well, the only downside is the size. They are very small and since you have the baby in with you, it's a tight squeeze. Also all that's available for the dad's is an older, squeaky recliner. I have seen other hospitals offer rooms with beds for the dad's too.

4
★★★★☆

Prior to giving birth at Banner Desert Medical Center, I took three classes offered there (Childbirth preparation, Baby Care, & Breastfeeding) and the instructors there were all really good. I also made an appointment to have our car seat checked to ensure proper installation.

The birthing rooms are private, large and allow for visitors after you had the baby. The nursing staff was very friendly. The recovery rooms are private as well, the only downside is the size. They are very small and since you have the baby in with you, it's a tight squeeze. Also all that's available for the dad's is an older, squeaky recliner. I have seen other hospitals offer rooms with beds for the dad's too.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I have been hospitalized twice for pre-term labor and also given birth twice at Banner Desert Hospital. All four times I have had great experiences. The nurses are great and will get you anything you ask for. Although, they all tend to be busy and forget so you have to ask them multiple times! The labor/delivery rooms are large and there is enough room for family and friends to visit immediately after the birth. The actual roms are wuite small, but you cannot complain too much when they are all private! I had a great experience here and highly recommend this hospital.

4
★★★★☆

I have been hospitalized twice for pre-term labor and also given birth twice at Banner Desert Hospital. All four times I have had great experiences. The nurses are great and will get you anything you ask for. Although, they all tend to be busy and forget so you have to ask them multiple times! The labor/delivery rooms are large and there is enough room for family and friends to visit immediately after the birth. The actual roms are wuite small, but you cannot complain too much when they are all private! I had a great experience here and highly recommend this hospital.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

This hospital has left me with a bad taste in my mouth. I have tried it over and over, and never once had a good experience here. The majority of the staff I have encountered has been rude. The emergency room is a joke...never less than a couple hours of waiting time. I would not pick this hospital ever again.

2
★★☆☆☆

This hospital has left me with a bad taste in my mouth. I have tried it over and over, and never once had a good experience here. The majority of the staff I have encountered has been rude. The emergency room is a joke...never less than a couple hours of waiting time. I would not pick this hospital ever again.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I liked staying at Banner Desert for the births of my children. Their nursing staff is excellent and I felt very well taken care of. Their facilites need to be updated to match that of other area hospitals, but they still offer the most comprehensive care in the East Valley.

4
★★★★☆

I liked staying at Banner Desert for the births of my children. Their nursing staff is excellent and I felt very well taken care of. Their facilites need to be updated to match that of other area hospitals, but they still offer the most comprehensive care in the East Valley.

Was this review helpful to you?
Ratings_icons Ratings_icons

0 out of 1 people found this review helpful.

Similar Nearby

Similar Nearby

  1. 1
    0.10 mi
  2. 2
    0.13 mi
  3. 3
    Maninder Chatha, M.D.
    4% ★★★★☆ 1 review
    0.20 mi
  4. 4
    0.56 mi
  5. 5
    0.61 mi