Apex Carpet Cleaning & Flood Restoration, L.L.C

★★★☆☆
We offer carpet cleaning, tile and grout cleaning, flood restoration, water damage restoration, furniture and upholstery cleaning, rug cleaning, and more!
  • 3616 W. Thomas Road, Suite

    Phoenix, AZ 85019

    Map & Directions
  • 602-252-8383

About Apex Carpet Cleaning & Flood Restoration, L.L.C

Categories
  • Carpet & Upholstery Cleaners
  • Carpet & Rug Cleaners
Details
  • Water Damage Restoration
  • Carpet Repair

Personal Services

Personal Services
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Very hard working gentlemen, I was very pleased with the work you did for me. My carpets and upholstery look like new, all the stains are gone. Thank you.

5
★★★★★

Very hard working gentlemen, I was very pleased with the work you did for me. My carpets and upholstery look like new, all the stains are gone. Thank you.

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I give up!I love the idea of zero rez and they have saved me after an emergency spills. However, whenever I schedule a regular cleaning I am so disappointed. This time I booked way ahead when the day was empty. I wanted the carpet clean and dry for a party. The scheduler told me that I would have a morning window of time and that she would make a note that I requested first appointment. This morning I checked on appointment time and was told that the guy would be right over after a quick estimate. Instead of showing up near the first appointment at 9 am, the cleaner arrived at around 1:30. He quickly told me that he was sorry about the mix up and since it had happened he would deep clean my carpets in the three rooms and only charge me for one --$60. I thought that was fair and I thanked him. When he was done my bill was about $100 more than I was told at reservation! One part was a duplicate and the rest was $60 EXTRA that I was charged for deep cleaning

1
★☆☆☆☆

I give up!I love the idea of zero rez and they have saved me after an emergency spills. However, whenever I schedule a regular cleaning I am so disappointed. This time I booked way ahead when the day was empty. I wanted the carpet clean and dry for a party. The scheduler told me that I would have a morning window of time and that she would make a note that I requested first appointment. This morning I checked on appointment time and was told that the guy would be right over after a quick estimate. Instead of showing up near the first appointment at 9 am, the cleaner arrived at around 1:30. He quickly told me that he was sorry about the mix up and since it had happened he would deep clean my carpets in the three rooms and only charge me for one --$60. I thought that was fair and I thanked him. When he was done my bill was about $100 more than I was told at reservation! One part was a duplicate and the rest was $60 EXTRA that I was charged for deep cleaning

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Totally a rip off !! BE AWARE
Be careful, these are bad people. Seems they have a habit of bullying people and making up lies to cover their aggressive sales tactics.
This company tries to give the impression that they are a company owned/franchise operation in different cities whereas in reality they are a telephone/internet operation that uses independent not licensed local individuals/small companies that they parcel jobs out to complete.
I was totally not prepared for this company. Over the phone i was given an estimate of approximately 45.00 per room and when he arrived i was told that it would cost me 299.00. He wrote up his report as if my carpet was heavily soiled with many permanent stains. my carpet is only a year old, we have no pets, and has small spots around the table. After debating both the price and the condition of the carpet he agreed to do it for only 198.00. When he was done i had wet carpet and the same dirty spots that i started with. after he left i went to the store and picked up a can of Resolve and the spots came right up. As if i wasn't upset enough...they used my water and my electricity to do the job. the machine was using so much energy that it caused my breaker to go out about 5-6 times. I would not recommend them to anyone!

1
★☆☆☆☆

Totally a rip off !! BE AWARE
Be careful, these are bad people. Seems they have a habit of bullying people and making up lies to cover their aggressive sales tactics.
This company tries to give the impression that they are a company owned/franchise operation in different cities whereas in reality they are a telephone/internet operation that uses independent not licensed local individuals/small companies that they parcel jobs out to complete.
I was totally not prepared for this company. Over the phone i was given an estimate of approximately 45.00 per room and when he arrived i was told that it would cost me 299.00. He wrote up his report as if my carpet was heavily soiled with many permanent stains. my carpet is only a year old, we have no pets, and has small spots around the table. After debating both the price and the condition of the carpet he agreed to do it for only 198.00. When he was done i had wet carpet and the same dirty spots that i started with. after he left i went to the store and picked up a can of Resolve and the spots came right up. As if i wasn't upset enough...they used my water and my electricity to do the job. the machine was using so much energy that it caused my breaker to go out about 5-6 times. I would not recommend them to anyone!

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.

Be careful, these are bad people. Seems they have a habit of bullying people and making up lies to cover their aggressive sales tactics.
This company tries to give the impression that they are a company owned/franchise operation in different cities whereas in reality they are a telephone/internet operation that uses independent not licensed local individuals/small companies that they parcel jobs out to complete.
I was totally not prepared for this company. Over the phone i was given an estimate of approximately 45.00 per room and when he arrived i was told that it would cost me 299.00. He wrote up his report as if my carpet was heavily soiled with many permanent stains. my carpet is only a year old, we have no pets, and has small spots around the table. After debating both the price and the condition of the carpet he agreed to do it for only 198.00. When he was done i had wet carpet and the same dirty spots that i started with. after he left i went to the store and picked up a can of Resolve and the spots came right up. As if i wasn't upset enough...they used my water and my electricity to do the job. the machine was using so much energy that it caused my breaker to go out about 5-6 times. I would not recommend them to anyone!

1
★☆☆☆☆

Be careful, these are bad people. Seems they have a habit of bullying people and making up lies to cover their aggressive sales tactics.
This company tries to give the impression that they are a company owned/franchise operation in different cities whereas in reality they are a telephone/internet operation that uses independent not licensed local individuals/small companies that they parcel jobs out to complete.
I was totally not prepared for this company. Over the phone i was given an estimate of approximately 45.00 per room and when he arrived i was told that it would cost me 299.00. He wrote up his report as if my carpet was heavily soiled with many permanent stains. my carpet is only a year old, we have no pets, and has small spots around the table. After debating both the price and the condition of the carpet he agreed to do it for only 198.00. When he was done i had wet carpet and the same dirty spots that i started with. after he left i went to the store and picked up a can of Resolve and the spots came right up. As if i wasn't upset enough...they used my water and my electricity to do the job. the machine was using so much energy that it caused my breaker to go out about 5-6 times. I would not recommend them to anyone!

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.

We got carpet and ceramic tile here when we bought our house. They did a lousy job and put down the wrong pad under our carpet and beat up all our freshly painted baseboards and then refused to make it right. The tiles are coming up in the bathroom. It was a horrible experience..do not recommend them at all. Go to Lowes or Home Depot. Anywhere but here.

1
★☆☆☆☆

We got carpet and ceramic tile here when we bought our house. They did a lousy job and put down the wrong pad under our carpet and beat up all our freshly painted baseboards and then refused to make it right. The tiles are coming up in the bathroom. It was a horrible experience..do not recommend them at all. Go to Lowes or Home Depot. Anywhere but here.

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I went to rent a trencher machine and when I was using it, it stopped working and returned for another one. When my rent was done they charged me for breaking the other one, even though they said they just fixed it and I think they didn't fix it right. Accused me of misusing it, when I know it wasn't a misuse, it was their fault. Will never rent or buy anything at home depot

1
★☆☆☆☆

I went to rent a trencher machine and when I was using it, it stopped working and returned for another one. When my rent was done they charged me for breaking the other one, even though they said they just fixed it and I think they didn't fix it right. Accused me of misusing it, when I know it wasn't a misuse, it was their fault. Will never rent or buy anything at home depot

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Yuck! DON'T SHOP HERE! This place smells on the inside, its always too hot in the warmer months because the owner doesn't use the AC and speaking of the owner, he is a swindling little roach who sells cheap, worthless rugs at inflated prices. This place is the pits!

1
★☆☆☆☆

Yuck! DON'T SHOP HERE! This place smells on the inside, its always too hot in the warmer months because the owner doesn't use the AC and speaking of the owner, he is a swindling little roach who sells cheap, worthless rugs at inflated prices. This place is the pits!

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APEX IS AWESOME!!! After posting a not so positive review on 2/16/12, they contacted me and apologized that I was not completely satisfied with my experience in using their carpet cleaning services and offered a full refund. I've never had a company offer a FULL refund after receiving a bad review, but that is exactly what APEX did. I will certainly recommend APEX. Their customer service can't be beat! Thank you APEX. I will be using your services for all my future carpet cleaning needs.

5
★★★★★

APEX IS AWESOME!!! After posting a not so positive review on 2/16/12, they contacted me and apologized that I was not completely satisfied with my experience in using their carpet cleaning services and offered a full refund. I've never had a company offer a FULL refund after receiving a bad review, but that is exactly what APEX did. I will certainly recommend APEX. Their customer service can't be beat! Thank you APEX. I will be using your services for all my future carpet cleaning needs.

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Amazing service! Knowledgeable and courteous service representative left my carpet completely clean and free of even the ground in dirty areas in doorways and heavy traffic areas! This is the first time any carpet cleaning service has accomplished this. It looks practically new!

5
★★★★★

Amazing service! Knowledgeable and courteous service representative left my carpet completely clean and free of even the ground in dirty areas in doorways and heavy traffic areas! This is the first time any carpet cleaning service has accomplished this. It looks practically new!

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I've used Apex for 2 years now and they always do a great job.They've cleaned my carpets and tile. Major thumbs ups guys!

5
★★★★★

I've used Apex for 2 years now and they always do a great job.They've cleaned my carpets and tile. Major thumbs ups guys!

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I call Apex 2 times a year to keep up on my carpets.Great job as always. I have 3 kids and two dogs so they get trash a lot. Great job a always. Give them a try.

5
★★★★★

I call Apex 2 times a year to keep up on my carpets.Great job as always. I have 3 kids and two dogs so they get trash a lot. Great job a always. Give them a try.

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I had a flood in the middle of the night...I was not even sure where to start. I looked up carpet cleaners in the area and found APEX. The came out right away and got rid of the water. Luckily, they were so fast I was able to save most of my stuff with a little careful drying. This could've destroyed my place. Thanks Apex for coming to my rescue.

5
★★★★★

I had a flood in the middle of the night...I was not even sure where to start. I looked up carpet cleaners in the area and found APEX. The came out right away and got rid of the water. Luckily, they were so fast I was able to save most of my stuff with a little careful drying. This could've destroyed my place. Thanks Apex for coming to my rescue.

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I have 2 dogs that don't like to go out side. I called Apex.The tech came out gave me a price and a guarantte. Spots are all gone! Good job thanks Prudence.

5
★★★★★

I have 2 dogs that don't like to go out side. I called Apex.The tech came out gave me a price and a guarantte. Spots are all gone! Good job thanks Prudence.

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I called Apex because I had company coming and wanted the carpet to look nice. Apex staff was friendly and polite. The tech that came out and did a fabulous job. 5 rooms and steps for $124 and dried in 5 hours moved most furniture. I even told my neighbor and she had them come out. She was thrilled at the work they did. Thanks. http://www.theapexcc.com

5
★★★★★

I called Apex because I had company coming and wanted the carpet to look nice. Apex staff was friendly and polite. The tech that came out and did a fabulous job. 5 rooms and steps for $124 and dried in 5 hours moved most furniture. I even told my neighbor and she had them come out. She was thrilled at the work they did. Thanks. http://www.theapexcc.com

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.

Though a little bit expensive, this carpet care company does a great job at satisfaction of its customers. They give 100% guarantee of removing any stains or markes on the carpet. If there are still marks that they cannot remove, they do not charge. This is really a very good deal in my opinion. After we got our carpets cleaned,it felt like a whole new house again and we felt very good about having invested in them.

4
★★★★☆

Though a little bit expensive, this carpet care company does a great job at satisfaction of its customers. They give 100% guarantee of removing any stains or markes on the carpet. If there are still marks that they cannot remove, they do not charge. This is really a very good deal in my opinion. After we got our carpets cleaned,it felt like a whole new house again and we felt very good about having invested in them.

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.

I really like what this company does. They have a 100% guarantee stain removal. If the stains don't come out of your carpet your don't pay. They also have a 24/7 emergency flood service. and no hidden or travel charges like a lot of other companies in the valley have. They charge $19.95 a room and with that guarantee that is a really good rate.

PROS: 100% guarantee on Kool-aide
CONS:

5
★★★★★

I really like what this company does. They have a 100% guarantee stain removal. If the stains don't come out of your carpet your don't pay. They also have a 24/7 emergency flood service. and no hidden or travel charges like a lot of other companies in the valley have. They charge $19.95 a room and with that guarantee that is a really good rate.

PROS: 100% guarantee on Kool-aide
CONS:

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Message from Apex Carpet Cleaning & Flood Restoration, L.L.C

Choose APEX if you want a locally owned and operated business who is going to treat you right, and offer you the best value in carpet cleaning in Phoenix!

More about Apex Carpet Cleaning & Flood Restoration, L.L.C

I started APEX Carpet Cleaning in Phoenix in order to provide the best service in the carpet cleaning industry at the most affordable price possible. Our carpet cleaning experts are courteous and professional and will treat your house like it is their own. In addition to carpet cleaning we also offer water damage restoration, tile and grout cleaning, upholstery cleaning, and rug cleaning!

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