Act of Music

★★★☆☆

About Act of Music

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I rented a violin for my 4th grade daughter from Act of Music understanding that we could make payments month by month or a combination of months at a time. I have never seen a company that loges all payments by hand in a notebook. I made a monthly rental payment 15 days prior to the due date and it did not get logged in the notebook. I received a call stating I was late on my rental payment and needed to make it right away. I informed the individual on the phone that no I did make a payment and had a receipt to prove it. Two weeks later when I went to make the next months payment they still did not have the first payment logged. I would not recommend renting anything from Act of Music, but if you due, ensure you get a receipte for anything and hang on to it. Their book keeping is strait out of the 60s and leaves alot to be desired.

2
★★☆☆☆

I rented a violin for my 4th grade daughter from Act of Music understanding that we could make payments month by month or a combination of months at a time. I have never seen a company that loges all payments by hand in a notebook. I made a monthly rental payment 15 days prior to the due date and it did not get logged in the notebook. I received a call stating I was late on my rental payment and needed to make it right away. I informed the individual on the phone that no I did make a payment and had a receipt to prove it. Two weeks later when I went to make the next months payment they still did not have the first payment logged. I would not recommend renting anything from Act of Music, but if you due, ensure you get a receipte for anything and hang on to it. Their book keeping is strait out of the 60s and leaves alot to be desired.

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I love Act of Music, I bought my first intrument there it's perfect except for i can't tune my own guitar. It's an awsome guitar totally my style, the service was good not spectacular but they were extremely kind and thoughtful. I like it better than Sam Ash, it's to big and not enough nice people. I refer people here all the time it's amazing.

4
★★★★☆

I love Act of Music, I bought my first intrument there it's perfect except for i can't tune my own guitar. It's an awsome guitar totally my style, the service was good not spectacular but they were extremely kind and thoughtful. I like it better than Sam Ash, it's to big and not enough nice people. I refer people here all the time it's amazing.

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Great place for all your musical needs. My daughter has been taking lessons there and she loves her teacher. Awesome music selection. They have very friendly people who work there and if they don't have what you need they will direct you to where you can find what you are looking for. You can't beat the prices for lessons.

5
★★★★★

Great place for all your musical needs. My daughter has been taking lessons there and she loves her teacher. Awesome music selection. They have very friendly people who work there and if they don't have what you need they will direct you to where you can find what you are looking for. You can't beat the prices for lessons.

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We bought some items from this store for my nephew, only to find out the next day his father had bought the same thing. So we go to return the item, sadly and once we state we wanted to return this item we were hit with. "Its not my problem, to bad". We were never told that nothing could be returned and there was only one sign above our heads and direct view, we were not told of the sign until we went back. By law they needed to let us know and post signs in more noticable places. We were treated with disrepect and as though we didnt matter. Both employees were very rude and the owner was just as bad. There are plenty of music places in the area that im sure deserve the business more. I suggest you travel a couple minutes further just so you can recieve better customer service and stray away from these people!

1
★☆☆☆☆

We bought some items from this store for my nephew, only to find out the next day his father had bought the same thing. So we go to return the item, sadly and once we state we wanted to return this item we were hit with. "Its not my problem, to bad". We were never told that nothing could be returned and there was only one sign above our heads and direct view, we were not told of the sign until we went back. By law they needed to let us know and post signs in more noticable places. We were treated with disrepect and as though we didnt matter. Both employees were very rude and the owner was just as bad. There are plenty of music places in the area that im sure deserve the business more. I suggest you travel a couple minutes further just so you can recieve better customer service and stray away from these people!

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There's not a whole lot of music stores to choose from in Chino (not that I've found, anyway), but this one seems to be pretty decent. They offer a good selection of instruments, both new and used, and I think they have a rental program, too, for band instruments. Their prices seem pretty decent, and the guy I talked to about guitars seemed to know his stuff.

4
★★★★☆

There's not a whole lot of music stores to choose from in Chino (not that I've found, anyway), but this one seems to be pretty decent. They offer a good selection of instruments, both new and used, and I think they have a rental program, too, for band instruments. Their prices seem pretty decent, and the guy I talked to about guitars seemed to know his stuff.

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If youre looking for a particular instrument or music instruction, you will find it here. Instruments are for sale and many are for rent. We buy piano books for my sons piano lessons and my oldest son takes drum lessons here. The employees in the small shop are very nice and friendly. They recently relocated to this smaller location and the store is literally packed with instruments and music supplies

3
★★★☆☆

If youre looking for a particular instrument or music instruction, you will find it here. Instruments are for sale and many are for rent. We buy piano books for my sons piano lessons and my oldest son takes drum lessons here. The employees in the small shop are very nice and friendly. They recently relocated to this smaller location and the store is literally packed with instruments and music supplies

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