Starcare Family and Preventive Medicine

★★★★★

About Starcare Family and Preventive Medicine

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Health & Medical
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James F. Havemann, MD

400 West Lyndon B Johnson Freeway Irving, TX

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Rolf K. Naley, MD

6750 North Macarthur Boulevard Irving, TX

4.75 8
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I found Dr. Elmore through a long string of word-of-mouth recommendations. Actually, I had been hearing good things about her for years. The praise was so effusive that I dismissed it. Mistake!

I finally found a talented diagnostician in Dr. Elmore. After being shoved through the system and rubber stamped for years, I finally found a true diagnostician - one who will look at the sum total of all symptoms (rather than swatting each one like a pesky fly), test until the underlying cause is found, and treat it. Like others in the word-of-mouth chain, I'm feeling better for the first time in years. She also diagnosed a problem in my young teenager, that left untreated, could have been fatal. Four other doctors (one of which was a reputable pediatrician) missed it.

This is the way medicine used to be, before insurance company procedures turned Docs into rubber-stamp assembly lines. I remember when physicians gave you as much time as you needed, listened carefully to you, gave your situation considerable thought, wasn't afraid to continue testing until the problem was found, and worked with you to find a solution that works for you. I didn't think that existed any more, until I found Star Care.

Dr. Elmore puts the ~patient~ first, not the requirements of the insurance companies. You're not better unless you say you're better, and she'll keep looking.

The office has a 'small town feel'. After a few visits, the staff knows you by name, and takes the extra step to make you feel like a person, not a chart to process and fees to collect. They don't just hand you a referral form; they find a reputable provider close to where you live, and send over all the information for you, so everything is set up.

Honestly, I don't know how she does it. Her offices are surprisingly spacious; she gives you as much time as you need, AND she's not expensive.

One of her PAs (Kristin) is good, but the other (Michael) we found to be an insensitive dunderhead. Just ask for Kristin, unless it's something very simple like a prescription refill. Your mileage may vary.

5
★★★★★

I found Dr. Elmore through a long string of word-of-mouth recommendations. Actually, I had been hearing good things about her for years. The praise was so effusive that I dismissed it. Mistake!

I finally found a talented diagnostician in Dr. Elmore. After being shoved through the system and rubber stamped for years, I finally found a true diagnostician - one who will look at the sum total of all symptoms (rather than swatting each one like a pesky fly), test until the underlying cause is found, and treat it. Like others in the word-of-mouth chain, I'm feeling better for the first time in years. She also diagnosed a problem in my young teenager, that left untreated, could have been fatal. Four other doctors (one of which was a reputable pediatrician) missed it.

This is the way medicine used to be, before insurance company procedures turned Docs into rubber-stamp assembly lines. I remember when physicians gave you as much time as you needed, listened carefully to you, gave your situation considerable thought, wasn't afraid to continue testing until the problem was found, and worked with you to find a solution that works for you. I didn't think that existed any more, until I found Star Care.

Dr. Elmore puts the ~patient~ first, not the requirements of the insurance companies. You're not better unless you say you're better, and she'll keep looking.

The office has a 'small town feel'. After a few visits, the staff knows you by name, and takes the extra step to make you feel like a person, not a chart to process and fees to collect. They don't just hand you a referral form; they find a reputable provider close to where you live, and send over all the information for you, so everything is set up.

Honestly, I don't know how she does it. Her offices are surprisingly spacious; she gives you as much time as you need, AND she's not expensive.

One of her PAs (Kristin) is good, but the other (Michael) we found to be an insensitive dunderhead. Just ask for Kristin, unless it's something very simple like a prescription refill. Your mileage may vary.

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I have been a patient with Starcare for many years. My daughter and I started our treatment with Dr Rose she was a wonderful woman and healer...She will be missed.
Dr Elmore is without a doubt a gifted healer. She goes above and beyond the call. She is down to earth and wonderful. No matter how many times I have change jobs and insurances...I alway come back. Doctors are easy to find. Healers are not and this facility has Healers.

5
★★★★★

I have been a patient with Starcare for many years. My daughter and I started our treatment with Dr Rose she was a wonderful woman and healer...She will be missed.
Dr Elmore is without a doubt a gifted healer. She goes above and beyond the call. She is down to earth and wonderful. No matter how many times I have change jobs and insurances...I alway come back. Doctors are easy to find. Healers are not and this facility has Healers.

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1 out of 1 people found this review helpful.

.

Dr. Elmore is a wonderful doctor my children seen her a couple of times and I was very happy with what she had to say.. Other doctors seem to just want to see their patients and get it over with, but not Dr. Elmore she shows she cares. Also very interested in what her patience have to say........

5
★★★★★

Dr. Elmore is a wonderful doctor my children seen her a couple of times and I was very happy with what she had to say.. Other doctors seem to just want to see their patients and get it over with, but not Dr. Elmore she shows she cares. Also very interested in what her patience have to say........

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1 out of 1 people found this review helpful.

.

I have been going to Dr. Elmore since 1998, even during times when she wasnt on my company's insurance plan. Id rather pay out of pocket than to go anywhere else. First of all, she is the queen of the 2 second pap-smear. She is SUPER fast, but still extremely thorough. Also, she caught my PolyCystic Ovary Syndrome after I'd been to a ton of other doctors who had no clue what the heck it was. She said "I bet its PCOS" before the bloodwork was even drawn. PCOS makes losing weight impossible, and many of us are obese. Her meds have helped me to lose 40 lbs so far, without even trying very hard. I feel like a regular person, not just an outcast. Her and her staff are nothing short of amazing. Excellent bedside manner, not snobby, very kind and understanding. I always know I can trust anything she tells me. She is always right.

3
★★★☆☆

I have been going to Dr. Elmore since 1998, even during times when she wasnt on my company's insurance plan. Id rather pay out of pocket than to go anywhere else. First of all, she is the queen of the 2 second pap-smear. She is SUPER fast, but still extremely thorough. Also, she caught my PolyCystic Ovary Syndrome after I'd been to a ton of other doctors who had no clue what the heck it was. She said "I bet its PCOS" before the bloodwork was even drawn. PCOS makes losing weight impossible, and many of us are obese. Her meds have helped me to lose 40 lbs so far, without even trying very hard. I feel like a regular person, not just an outcast. Her and her staff are nothing short of amazing. Excellent bedside manner, not snobby, very kind and understanding. I always know I can trust anything she tells me. She is always right.

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1 out of 1 people found this review helpful.

.

I have been going to Star Care for at least 10yrs now and I have always thought Doctor Elmore is fantastic she is personable and always has plenty of time for you when you have your appoints. Doctor Elmore is a respectful doctor and the doctors that are in her office mirror themselves after her. I just can't say enough about Dr. Elmore other than she is a wonderful doctor. I think she is great..

Chemane

5
★★★★★

I have been going to Star Care for at least 10yrs now and I have always thought Doctor Elmore is fantastic she is personable and always has plenty of time for you when you have your appoints. Doctor Elmore is a respectful doctor and the doctors that are in her office mirror themselves after her. I just can't say enough about Dr. Elmore other than she is a wonderful doctor. I think she is great..

Chemane

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1 out of 1 people found this review helpful.

.

all are A-PLUS we have nothing but great things to say... the office staff makes it apoint to make you feel special, the docs are great...always willing to hear us out... I drive from Fort Worth to Irving just for all of our family to get great care.

5
★★★★★

all are A-PLUS we have nothing but great things to say... the office staff makes it apoint to make you feel special, the docs are great...always willing to hear us out... I drive from Fort Worth to Irving just for all of our family to get great care.

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1 out of 1 people found this review helpful.

.

This remarkable woman did nothing short of saving my life. I walked into her office with a blood pressure so high I had to lie down. She went to work immediately and treated it. Down the line I lost my insurance and this wonderful woman told me "If you don't have your medicine, call me. Not having the money is no reason to be without your medicine." She sits down when she comes into your room. That's a good sign that she is ready to listen which she does. God Bless this beautiful group of healers.
Janice Singleton
Irving, TX

5
★★★★★

This remarkable woman did nothing short of saving my life. I walked into her office with a blood pressure so high I had to lie down. She went to work immediately and treated it. Down the line I lost my insurance and this wonderful woman told me "If you don't have your medicine, call me. Not having the money is no reason to be without your medicine." She sits down when she comes into your room. That's a good sign that she is ready to listen which she does. God Bless this beautiful group of healers.
Janice Singleton
Irving, TX

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1 out of 1 people found this review helpful.

.

I cannot say enough about Dr. Stephanie Elmore, and the staff at StarCare. They are all warm and caring. One late night I became ill, it was 3 a.m. I called the office and spoke with the answering service. In less than 30 minutes the physician-on-call, called me back, thoroughly discussed my symptoms and was able to call in an RX for me to a 24-hr pharmacy. If I wake up ill, I've never had a problem getting worked into that days schedule. I moved from Irving about 7 years ago, but refuse to find a doctor who is a little closer, because I have been so impressed with this practice.

5
★★★★★

I cannot say enough about Dr. Stephanie Elmore, and the staff at StarCare. They are all warm and caring. One late night I became ill, it was 3 a.m. I called the office and spoke with the answering service. In less than 30 minutes the physician-on-call, called me back, thoroughly discussed my symptoms and was able to call in an RX for me to a 24-hr pharmacy. If I wake up ill, I've never had a problem getting worked into that days schedule. I moved from Irving about 7 years ago, but refuse to find a doctor who is a little closer, because I have been so impressed with this practice.

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1 out of 1 people found this review helpful.

 

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