Rolling Truck Movers

★☆☆☆☆

About Rolling Truck Movers

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Transportation & Storage

Transportation & Storage
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10002 Venice Blvd Los Angeles, CA

1.4286 7
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Let me start off by saying that first, these guys are not as bad as many here are writing. First, you have to know how to move which most people don't know. I've moved six times in 10 years and have used these guys each time. When dealing with movers, you have to use "kid gloves". These guys are frequently used and abused. Moving people's junk for a living is back-breaking work, plus you are yelled and screamed at a lot. If you are hostile, demeaning and verbally abusive to your movers, which people are, then you set yourself up for trouble. Treat your movers with respect and they treat you the same.

4
★★★★☆

Let me start off by saying that first, these guys are not as bad as many here are writing. First, you have to know how to move which most people don't know. I've moved six times in 10 years and have used these guys each time. When dealing with movers, you have to use "kid gloves". These guys are frequently used and abused. Moving people's junk for a living is back-breaking work, plus you are yelled and screamed at a lot. If you are hostile, demeaning and verbally abusive to your movers, which people are, then you set yourself up for trouble. Treat your movers with respect and they treat you the same.

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Late, unprofessional, liars. Damaged my belongings. Overcharged and worse of all, left before finishing the job, so I had to hire another mover to bring my things in from the street where the left everything. If you hire them, you need your head examined.

1
★☆☆☆☆

Late, unprofessional, liars. Damaged my belongings. Overcharged and worse of all, left before finishing the job, so I had to hire another mover to bring my things in from the street where the left everything. If you hire them, you need your head examined.

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I called the company to move 2 large pieces to an apartment 3 miles away. The original estimate was $200 (they don't do anything less) and I figured it would increase a bit. One shady guy and a younger man arrived with a truck and had me sign my name or initials at least 15 times. I said, "Geez what am I signing" and he gave me the "the faster you sign the sooner we can get started line". Then they saw other boxes in the apartment and offered to move them. I said yeah sure. Then he was kind enough to say, "We have some blankets in the truck do you mind if we use them to protect your stuff?" "Nah- go ahead", I said. Then the older man tells me that the young guy is new and 'in training' and he has to go down and rearrange the truck because they have a few things in there. 20 minutes later they come back up with a blanket and start on a small side table. They covered it in the blanket and then started to tape it up. He went around and around and around like a spider encasing its prey. I've never seen anyone use tape over a blanket. As a matter of fact I've only seen the blankets used in the truck to protect the pieces from each other. The older guy moved a piece into the truck and by the time I turned around it had been an hour already and only one thing was in the truck. I asked them what the hold up was and they acted stupid. Then I called the office and said, "Hey I'm gonna hand the phone to your mover and you're going to tell him to get his ass in gear or I'm not paying!" In a calm and deliberate voice the office manager said, "Yes, you will pay." I knew at that moment this was a scam and I was screwed. I told the two guys to hold up and I faked the rest of my conversation. I told the guy on the phone that I wanted to cancel my move and acted as if he said okay. He actually was telling me that whether they move me or not I'd be paying the full price. I hung up and thanked the two men for their time and told them they were done. The older guy seemed confused and said, "Uhhh I need to hear that from my boss can I use your phone?" I handed him the cordless and left them in my apartment while I went down stairs. I looked in the truck and saw the one piece and as I was about to jump in and get it the older guy came out and said we had to wait for his boss. (this company was a mile away) I told him to get my sh*t out of the truck and he said I'm sorry I can't. I said then push it to the end and I will lift it out. He seemed unwilling then agreed. then I asked him, "where is the contract that I signed? I'll give you 50 bucks for your time today CASH- just give me the papers I signed" He seemed mortified that I asked and said 'OH no I can't do that' as if he would get fired for that. I walked over to the cab of the truck and looked in and saw it, but the truck was locked. He walked over and got it out as if to secure it and I pleaded with him to give it to me. He 'felt' for me but wasn't going to give it up. So I snatched it and ran inside. I ran upstairs, ripped up the forms and sent it down the garbage chute. I thought he'd run after me but he didn't. However, the office manager who I had chatted with over the phone had gotten there and BOY was he mad. He went ballistic and demanded the contract back. Although I was the manager of the building at the time and could get into the garbage area- I wasn't going to tell him that. I don't remember ever seeing anyone that mad. My adrenaline was pumping to say the least. Then he called the Police to get the contract because it was 'his property'. The Police came and didn't care and told him it was a civil matter. He threatened me that this was not over and that he was going to sue me. He shut the truck doors and drove off. I'm surprised that he did not grab the piece of furniture and throw it back in the truck, but it wasn't worth it to him I guess.

After I left I got the contract out and actually read it. You sign that you will be paying for blankets, paying $6 bucks per roll of tape, $10 for boxes. (I forgot to mention they offered a ratty old box) The charges go on and on. You are required to pay at least half if not double half (they estimate the total move) when they arrive at the new home before they unpack. If you do not ay contract states that they can keep your things until you do pay and storage charges are overly expensive.

1
★☆☆☆☆

I called the company to move 2 large pieces to an apartment 3 miles away. The original estimate was $200 (they don't do anything less) and I figured it would increase a bit. One shady guy and a younger man arrived with a truck and had me sign my name or initials at least 15 times. I said, "Geez what am I signing" and he gave me the "the faster you sign the sooner we can get started line". Then they saw other boxes in the apartment and offered to move them. I said yeah sure. Then he was kind enough to say, "We have some blankets in the truck do you mind if we use them to protect your stuff?" "Nah- go ahead", I said. Then the older man tells me that the young guy is new and 'in training' and he has to go down and rearrange the truck because they have a few things in there. 20 minutes later they come back up with a blanket and start on a small side table. They covered it in the blanket and then started to tape it up. He went around and around and around like a spider encasing its prey. I've never seen anyone use tape over a blanket. As a matter of fact I've only seen the blankets used in the truck to protect the pieces from each other. The older guy moved a piece into the truck and by the time I turned around it had been an hour already and only one thing was in the truck. I asked them what the hold up was and they acted stupid. Then I called the office and said, "Hey I'm gonna hand the phone to your mover and you're going to tell him to get his ass in gear or I'm not paying!" In a calm and deliberate voice the office manager said, "Yes, you will pay." I knew at that moment this was a scam and I was screwed. I told the two guys to hold up and I faked the rest of my conversation. I told the guy on the phone that I wanted to cancel my move and acted as if he said okay. He actually was telling me that whether they move me or not I'd be paying the full price. I hung up and thanked the two men for their time and told them they were done. The older guy seemed confused and said, "Uhhh I need to hear that from my boss can I use your phone?" I handed him the cordless and left them in my apartment while I went down stairs. I looked in the truck and saw the one piece and as I was about to jump in and get it the older guy came out and said we had to wait for his boss. (this company was a mile away) I told him to get my sh*t out of the truck and he said I'm sorry I can't. I said then push it to the end and I will lift it out. He seemed unwilling then agreed. then I asked him, "where is the contract that I signed? I'll give you 50 bucks for your time today CASH- just give me the papers I signed" He seemed mortified that I asked and said 'OH no I can't do that' as if he would get fired for that. I walked over to the cab of the truck and looked in and saw it, but the truck was locked. He walked over and got it out as if to secure it and I pleaded with him to give it to me. He 'felt' for me but wasn't going to give it up. So I snatched it and ran inside. I ran upstairs, ripped up the forms and sent it down the garbage chute. I thought he'd run after me but he didn't. However, the office manager who I had chatted with over the phone had gotten there and BOY was he mad. He went ballistic and demanded the contract back. Although I was the manager of the building at the time and could get into the garbage area- I wasn't going to tell him that. I don't remember ever seeing anyone that mad. My adrenaline was pumping to say the least. Then he called the Police to get the contract because it was 'his property'. The Police came and didn't care and told him it was a civil matter. He threatened me that this was not over and that he was going to sue me. He shut the truck doors and drove off. I'm surprised that he did not grab the piece of furniture and throw it back in the truck, but it wasn't worth it to him I guess.

After I left I got the contract out and actually read it. You sign that you will be paying for blankets, paying $6 bucks per roll of tape, $10 for boxes. (I forgot to mention they offered a ratty old box) The charges go on and on. You are required to pay at least half if not double half (they estimate the total move) when they arrive at the new home before they unpack. If you do not ay contract states that they can keep your things until you do pay and storage charges are overly expensive.

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This was the worst moving experience I have ever had. I have used this company once before which is why I tried them again. So I was not put off by the fact that they use ex-cons to move people's stuff. I mean, everybody needs a second chance. And the one guy was really the problem..but he was a big problem. His name is Michael Powell and he is one of their movers. His moving partner did most of the moving, he and my nephew who moved stuff so time would not continue forever.

The beginning of the job was going smoothly until he tried to hit on my sister who showed up an hour and a half into the move. She ignored him, he got mad and said she was mean, then he slowed down and let the other guy move everything while he folded blankets. Then when we got to the new home, I had to feed my family because of the long day and he got upset that we did not feed him also. He actually started arguing with me about me not offering him food. I was already paying this company a lot of money for a very slow move job. I paid over $650 to move a one bedroom apt!

When I complained to the company's manager he said he would look into it and get back with me. You think I have heard back from him??? Right! That was two months ago. I am really disgusted with this company so I thought I should tell folks like you.

1
★☆☆☆☆

This was the worst moving experience I have ever had. I have used this company once before which is why I tried them again. So I was not put off by the fact that they use ex-cons to move people's stuff. I mean, everybody needs a second chance. And the one guy was really the problem..but he was a big problem. His name is Michael Powell and he is one of their movers. His moving partner did most of the moving, he and my nephew who moved stuff so time would not continue forever.

The beginning of the job was going smoothly until he tried to hit on my sister who showed up an hour and a half into the move. She ignored him, he got mad and said she was mean, then he slowed down and let the other guy move everything while he folded blankets. Then when we got to the new home, I had to feed my family because of the long day and he got upset that we did not feed him also. He actually started arguing with me about me not offering him food. I was already paying this company a lot of money for a very slow move job. I paid over $650 to move a one bedroom apt!

When I complained to the company's manager he said he would look into it and get back with me. You think I have heard back from him??? Right! That was two months ago. I am really disgusted with this company so I thought I should tell folks like you.

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They showed up hours late and we found that certain items were taken by the movers. We didn't expect our movers to steal from us and that is exactly what happened. DO NOT USE this company. They have no regard for your personal property!

1
★☆☆☆☆

They showed up hours late and we found that certain items were taken by the movers. We didn't expect our movers to steal from us and that is exactly what happened. DO NOT USE this company. They have no regard for your personal property!

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Warning!!! In my opinion, unless you want to be lied to and treated with absolutely no respect from a completely unreliable company, I would suggest looking elsewhere for your moving needs.

Guess I'm not the only person with this experience... look what I found on the Los Angeles City Website:
Local Moving Company Made to Pay Over $37,000 in Fines and Restitution; Its President Ordered to Jail

READ MORE HERE:
http://www.lacity.org/atty/attypress/attyattypress6923149_09152004.pdf

PROS: none
CONS: rude, late, unprofessional, dishonest, untrustworthy

1
★☆☆☆☆

Warning!!! In my opinion, unless you want to be lied to and treated with absolutely no respect from a completely unreliable company, I would suggest looking elsewhere for your moving needs.

Guess I'm not the only person with this experience... look what I found on the Los Angeles City Website:
Local Moving Company Made to Pay Over $37,000 in Fines and Restitution; Its President Ordered to Jail

READ MORE HERE:
http://www.lacity.org/atty/attypress/attyattypress6923149_09152004.pdf

PROS: none
CONS: rude, late, unprofessional, dishonest, untrustworthy

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This moving company is a joke and the manager is even a bigger joke, with all of his ridiculous methods of packing. I wouldnt recommend this crappy company to my worse enemy. Im all for everyone being entitled to a second chance but a company ran by an ex con full of men on parole is not what I had in mind when I went here for assistance with moving. They are unorganized, and if you dont watch them pack your stuff in the truck youll be sure to find lots of damaged goods and they dont have a care in the world. This company is a perfect example of you get what you pay for and Ill never patronize this business again

1
★☆☆☆☆

This moving company is a joke and the manager is even a bigger joke, with all of his ridiculous methods of packing. I wouldnt recommend this crappy company to my worse enemy. Im all for everyone being entitled to a second chance but a company ran by an ex con full of men on parole is not what I had in mind when I went here for assistance with moving. They are unorganized, and if you dont watch them pack your stuff in the truck youll be sure to find lots of damaged goods and they dont have a care in the world. This company is a perfect example of you get what you pay for and Ill never patronize this business again

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