Bank Of America Mortgage

★★★★★
  • 22900 Centerpoint Dr

    Moreno Valley, CA 92553

    Cross street: Towngate Plaza Branch & ATM

    Map & Directions
  • 949-954-9159

Finance

Finance
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5.0 1
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We have used Bank of America since 1979 and only recently have I realized and appreciate what they have to offer. I also use another un-named bank in order to keep certain funds separate. When my brother moved from out of state and wanted to know where to open a checking account, I recommended either of the banks. Well, he started checking out the 'other' bank and was treated so rudely, (being an out of state newcomer) that we both left embarrassed and aggravated . They would not allow him to open an acct, since he did not have three or four of their required ID's. Driver's license, social security card and certified birth certificate are not enough! We then went to this Bank of America on Centerpoint Drive in Moreno Valley, and he was treated as a new customer should be. He was made to feel like they wanted and appreciated his business and he walked out with a new account that very day. What a difference! I would highly recommend this bank and their staff. And it goes without saying that I will be closing my account in the 'other' bank and moving everything to Bank of America.

PROS: Great Customer Service
CONS: Parking lot is very busy

5
★★★★★

We have used Bank of America since 1979 and only recently have I realized and appreciate what they have to offer. I also use another un-named bank in order to keep certain funds separate. When my brother moved from out of state and wanted to know where to open a checking account, I recommended either of the banks. Well, he started checking out the 'other' bank and was treated so rudely, (being an out of state newcomer) that we both left embarrassed and aggravated . They would not allow him to open an acct, since he did not have three or four of their required ID's. Driver's license, social security card and certified birth certificate are not enough! We then went to this Bank of America on Centerpoint Drive in Moreno Valley, and he was treated as a new customer should be. He was made to feel like they wanted and appreciated his business and he walked out with a new account that very day. What a difference! I would highly recommend this bank and their staff. And it goes without saying that I will be closing my account in the 'other' bank and moving everything to Bank of America.

PROS: Great Customer Service
CONS: Parking lot is very busy

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