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★★★★☆

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Century 21 Executive Realty

12802 Willow Centre Suite A Houston, TX

4.4286 7
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I called Ty to help me find an apartment for my mother, whose current apartment threatened to evict her in 4 hours (long story, but bottom line is they had no right to do this and it was the result of miscommunication between local management and their corporate office). He was extremely helpful and knowledgeable about Texas tenant laws, gave me great advice and directed me to an abundance of resources to help me advocate for my mother. He also worked tirelessly to help me find her another place to live, and was extremely knowledgeable about specific neighborhoods, right down to the specific complex, whether he had a relationship with him or not. My mother ended up hospitalized after this stressful event and we decided to move her in with us when she recuperated, but I have never forgotten all of Ty's help and advice. I would wholeheartedly recommend him to my family and friends. He clearly enjoys his work and thrives on helping people.

5
★★★★★

I called Ty to help me find an apartment for my mother, whose current apartment threatened to evict her in 4 hours (long story, but bottom line is they had no right to do this and it was the result of miscommunication between local management and their corporate office). He was extremely helpful and knowledgeable about Texas tenant laws, gave me great advice and directed me to an abundance of resources to help me advocate for my mother. He also worked tirelessly to help me find her another place to live, and was extremely knowledgeable about specific neighborhoods, right down to the specific complex, whether he had a relationship with him or not. My mother ended up hospitalized after this stressful event and we decided to move her in with us when she recuperated, but I have never forgotten all of Ty's help and advice. I would wholeheartedly recommend him to my family and friends. He clearly enjoys his work and thrives on helping people.

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I have used Ty for 3 seperate moves.

He seems like a straight shooter to me. I was always treated professionally, and I was always paid my 20% rebate. (Usually about 2 months after my move.) The part I really liked was that he has access to the crime reports. For me this was crucial information in my decision making process. Additionally he did not tell me where I SHOULD live, but rather educated me on what was a fair price to pay given my search area.

The way I originally found him was searching the Better Business Bureau website at http://houston.bbb.org . In over a decade in business he only had THREE complaints (all resolved). He once told me that since the begining of his real estate career he had helped over 15,000 people with an apartment search. So 3 complaints seems like a pretty good track record.

Judge for yourself.

5
★★★★★

I have used Ty for 3 seperate moves.

He seems like a straight shooter to me. I was always treated professionally, and I was always paid my 20% rebate. (Usually about 2 months after my move.) The part I really liked was that he has access to the crime reports. For me this was crucial information in my decision making process. Additionally he did not tell me where I SHOULD live, but rather educated me on what was a fair price to pay given my search area.

The way I originally found him was searching the Better Business Bureau website at http://houston.bbb.org . In over a decade in business he only had THREE complaints (all resolved). He once told me that since the begining of his real estate career he had helped over 15,000 people with an apartment search. So 3 complaints seems like a pretty good track record.

Judge for yourself.

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I truly appreciate the great service that Ty and his company ApartmentWorld provided me. All my safety concerns and amendity needs were carefully researched, I got plenty of calls from outstanding apartment complexes near the apartment I chose. Unfortunately, when I saw the floor layout, the floor floors, the reserved covered parking for residents and the beautiful landscape, I didn't get over to see the other complexes I came down to look at.
I never had a more smoother move from one location to another.

5
★★★★★

I truly appreciate the great service that Ty and his company ApartmentWorld provided me. All my safety concerns and amendity needs were carefully researched, I got plenty of calls from outstanding apartment complexes near the apartment I chose. Unfortunately, when I saw the floor layout, the floor floors, the reserved covered parking for residents and the beautiful landscape, I didn't get over to see the other complexes I came down to look at.
I never had a more smoother move from one location to another.

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1 out of 1 people found this review helpful.

.

Apparently the negative review at the top is a competitor, and as the Houston apartment locator business is highly competitive, there is still plenty of room for everyone, and the mud slinging is just that..it will actually give the reviewer a negative slant as well, since they will usually have no proof at all in these situations.

The moral of this story is to tend your own garden.

Ty has been in the real estate industry for over twenty years, and to have that type of longevity speaks volumes, as exceptional customer service is needed to sustain that many years in business.

5
★★★★★

Apparently the negative review at the top is a competitor, and as the Houston apartment locator business is highly competitive, there is still plenty of room for everyone, and the mud slinging is just that..it will actually give the reviewer a negative slant as well, since they will usually have no proof at all in these situations.

The moral of this story is to tend your own garden.

Ty has been in the real estate industry for over twenty years, and to have that type of longevity speaks volumes, as exceptional customer service is needed to sustain that many years in business.

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0 out of 1 people found this review helpful.

.

I am not a competetor, I am in commercial and residential real estate. I appreciate the skeptecism that is being directed toward my post. I also appreciate Jon S being active on this board and coming to his friend's aid.For the record I have absolutely nothing to gain by posting my concerns about Ty's ethics, I do however want to say that that post was verbatum a conversation that I heard with my own ears. Ty and his buds can post any type of rebuttal they want and any other readers of this site can take it with a grain of salt. I was just wanting to give clients a fair warning. There are dozens of better quality, and more proffesional locators out there. Ty may have been in this idustry for 20+ years, but it is possible to maintain his job because there is no overhead, he does not use repeat business to succeed. He uses the internet for business, and he offers monetary incentives to entice clients and referrals. Jon does try to discredit my previous post by making it seem as though I am a competitor, and/or make it seem Ty's logevity is due to customer service. The point of these forums is not to provide evidence, but merely to share experiences.

1
★☆☆☆☆

I am not a competetor, I am in commercial and residential real estate. I appreciate the skeptecism that is being directed toward my post. I also appreciate Jon S being active on this board and coming to his friend's aid.For the record I have absolutely nothing to gain by posting my concerns about Ty's ethics, I do however want to say that that post was verbatum a conversation that I heard with my own ears. Ty and his buds can post any type of rebuttal they want and any other readers of this site can take it with a grain of salt. I was just wanting to give clients a fair warning. There are dozens of better quality, and more proffesional locators out there. Ty may have been in this idustry for 20+ years, but it is possible to maintain his job because there is no overhead, he does not use repeat business to succeed. He uses the internet for business, and he offers monetary incentives to entice clients and referrals. Jon does try to discredit my previous post by making it seem as though I am a competitor, and/or make it seem Ty's logevity is due to customer service. The point of these forums is not to provide evidence, but merely to share experiences.

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0 out of 2 people found this review helpful.

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This is the business owner. These people were promised that I would pay within 24 hours of getting paid. That is EXACTLY what happened. The property they leased at took several months to pay me. That was not under my control. The clients now have their money and are happy. I just called them to update their review. I have been in business for over 12 years, and have ALWAYS paid my rebates.

5
★★★★★

This is the business owner. These people were promised that I would pay within 24 hours of getting paid. That is EXACTLY what happened. The property they leased at took several months to pay me. That was not under my control. The clients now have their money and are happy. I just called them to update their review. I have been in business for over 12 years, and have ALWAYS paid my rebates.

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1 out of 1 people found this review helpful.

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I used Ty Counts to find an apartment in Houston while I still lived in California. He was so helpful, even going over to the complex that night to take pictures and e-mail them to me. Plus, we got a rent rebate a few months later, and if you recommend him to someone and they use him, he will reward you nicely...

5
★★★★★

I used Ty Counts to find an apartment in Houston while I still lived in California. He was so helpful, even going over to the complex that night to take pictures and e-mail them to me. Plus, we got a rent rebate a few months later, and if you recommend him to someone and they use him, he will reward you nicely...

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2 out of 2 people found this review helpful.

 

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