Eyecare Center

★★★☆☆
Nutritional supplements including vitamins, minerals, herbs and natural remedies. Products for increased athletic performance, energy, weight management and more available.

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3.0 10
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I made an appointment here because I work at the mall, and it SEEMED convenient. I had an appointment for 12PM, and I was led to the waiting room by a nice woman. That's where it all went downhill. There was only one other woman in there waiting to be seen. I filled out the forms and about ten minutes later, the woman who had been waiting before me was admitted. The receptionist was whispering/gossiping with a male in the hallway. I waited, no joke, another 35 minutes (now a total of 45 minutes) until I finally asked the man at the desk when the doctor would see me. "Uhh, I don't know, let me check", he says. So he goes and joins the whispering for about five minutes, and comes back with some BS about how they "have a new dilation machine" (OK, what should that matter?) and then laughed and said "well, that doesn't help you any, does it?". No, it didn't help. I couldn't see how it related at all to my question, or why having a "new dilation machine" would make me have to wait an hour for an exam when NOBODY else was even waiting to be seen. I told him I had to get to work, so if I can't be seen now, I was going to leave, and said it was absolutely ridiculous and I have NEVER had to wait so long at ANY optometrist - ever. He basically said I should just go because there was absolutely no way I'd be able to get to work on time as I'd have to wait a long time to be seen. I walked out without having had my appointment at 12:55, when I was supposed to be seen for a routine contact lens exam at 12 sharp. As I walked out, obviously upset, the guy from the desk had the gall to ask me if I wanted to make another appointment for another time. I laughed and said no way - I'd NEVER go back to that place. What a joke. Very rude, unprofessional, and if we're being honest here, just weird. Almost creepy. I would never recommend this place to anyone, and I will make damn sure to tell everyone about the ordeal I had there so they don't make the same mistake. In retrospect, I'm glad it happened this way, because apparently the eye doctor is a huge jerk anyway.

1
★☆☆☆☆

I made an appointment here because I work at the mall, and it SEEMED convenient. I had an appointment for 12PM, and I was led to the waiting room by a nice woman. That's where it all went downhill. There was only one other woman in there waiting to be seen. I filled out the forms and about ten minutes later, the woman who had been waiting before me was admitted. The receptionist was whispering/gossiping with a male in the hallway. I waited, no joke, another 35 minutes (now a total of 45 minutes) until I finally asked the man at the desk when the doctor would see me. "Uhh, I don't know, let me check", he says. So he goes and joins the whispering for about five minutes, and comes back with some BS about how they "have a new dilation machine" (OK, what should that matter?) and then laughed and said "well, that doesn't help you any, does it?". No, it didn't help. I couldn't see how it related at all to my question, or why having a "new dilation machine" would make me have to wait an hour for an exam when NOBODY else was even waiting to be seen. I told him I had to get to work, so if I can't be seen now, I was going to leave, and said it was absolutely ridiculous and I have NEVER had to wait so long at ANY optometrist - ever. He basically said I should just go because there was absolutely no way I'd be able to get to work on time as I'd have to wait a long time to be seen. I walked out without having had my appointment at 12:55, when I was supposed to be seen for a routine contact lens exam at 12 sharp. As I walked out, obviously upset, the guy from the desk had the gall to ask me if I wanted to make another appointment for another time. I laughed and said no way - I'd NEVER go back to that place. What a joke. Very rude, unprofessional, and if we're being honest here, just weird. Almost creepy. I would never recommend this place to anyone, and I will make damn sure to tell everyone about the ordeal I had there so they don't make the same mistake. In retrospect, I'm glad it happened this way, because apparently the eye doctor is a huge jerk anyway.

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Very fast turnaround time. The people who work there are very knowlegeable. I will definately be back!

4
★★★★☆

Very fast turnaround time. The people who work there are very knowlegeable. I will definately be back!

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Absolutely AVOID this center at all COSTS!! We transferred a prescription to this center and upon re-ordering it, found that our file had been lost. The "so-called, self-proclaimed" owner/manager could not have been more rude when I explained that I no longer had a copy of the prescription. After all, that's why he filed it. He was totally unconcerned with the fact that medical files, supposedly filed alphabetically, had been lost. He threatened to hang-up on me when I asked for another solution rather than having to repeat the expense of having an exam in order to replace a prescription that his office lost. Perhaps he could've resolved the issue by at least offering an exam in order to formulate the replacement prescription. But then, that would have been the professional thing to do, and there was nothing professional about this place. I wonder how many others have had to pay for another exam due to "lost" files. Save yourself the aggravation, and extra cost, and find a professional eyecare center.

1
★☆☆☆☆

Absolutely AVOID this center at all COSTS!! We transferred a prescription to this center and upon re-ordering it, found that our file had been lost. The "so-called, self-proclaimed" owner/manager could not have been more rude when I explained that I no longer had a copy of the prescription. After all, that's why he filed it. He was totally unconcerned with the fact that medical files, supposedly filed alphabetically, had been lost. He threatened to hang-up on me when I asked for another solution rather than having to repeat the expense of having an exam in order to replace a prescription that his office lost. Perhaps he could've resolved the issue by at least offering an exam in order to formulate the replacement prescription. But then, that would have been the professional thing to do, and there was nothing professional about this place. I wonder how many others have had to pay for another exam due to "lost" files. Save yourself the aggravation, and extra cost, and find a professional eyecare center.

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When I found out I needed a special type of bifocal lens, I went to this store to see if they offered a wider selection of frames that these lenses would fit into. The woman who helped me was very knowledgeable, and had much better and more accurate advice than the staff at another store, where I had my exam done. The price was expensive, but no different than it would be in any other place. Overall, I had a great experience there, and the woman was willing and able to answer all the questions that I had.

4
★★★★☆

When I found out I needed a special type of bifocal lens, I went to this store to see if they offered a wider selection of frames that these lenses would fit into. The woman who helped me was very knowledgeable, and had much better and more accurate advice than the staff at another store, where I had my exam done. The price was expensive, but no different than it would be in any other place. Overall, I had a great experience there, and the woman was willing and able to answer all the questions that I had.

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I did find our salesperson was really nice and eager to inform us. I came in looking for sunglasses (I'm genetically photophobic) and ended up picking just the cutest frames and ordering special lenses for my terrible reaction to light (as suggested by our salesperson). I've been to several doctors several times looking for a simple treatment for my photophobia and all I ever got was a bunch of pills and some lame advise. This was the first time anyone mentioned that special lenses can be ordered! One eye doctor use to send me home with extra disposable glasses that were usually given to patients after their eyes had been dilated! I placed the order in the shop Saturday and I expect to pick them up later today (Tuesday). I cannot wait! Even with the special lenses, service was very fast and I spent just under $200! I haven't looked online or anywhere else for cheaper prices, but I've paid more in the past for treatments that clearly were not going to work. I've even paid more for designer glasses just like these without anything special.

5
★★★★★

I did find our salesperson was really nice and eager to inform us. I came in looking for sunglasses (I'm genetically photophobic) and ended up picking just the cutest frames and ordering special lenses for my terrible reaction to light (as suggested by our salesperson). I've been to several doctors several times looking for a simple treatment for my photophobia and all I ever got was a bunch of pills and some lame advise. This was the first time anyone mentioned that special lenses can be ordered! One eye doctor use to send me home with extra disposable glasses that were usually given to patients after their eyes had been dilated! I placed the order in the shop Saturday and I expect to pick them up later today (Tuesday). I cannot wait! Even with the special lenses, service was very fast and I spent just under $200! I haven't looked online or anywhere else for cheaper prices, but I've paid more in the past for treatments that clearly were not going to work. I've even paid more for designer glasses just like these without anything special.

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while folks here have already mentioned the friendly and helpful salespeople, as well as the high prices, I would like to add that the optometrist was very rude to me and impatient on my first visit. I initially brushed it off as that maybe he was just having a bad day, but when I went back for my follow-up, he was even worse. I disrecommend this place, you can get an equally poor level of service at a wal mart and only waste half as much money on it.

1
★☆☆☆☆

while folks here have already mentioned the friendly and helpful salespeople, as well as the high prices, I would like to add that the optometrist was very rude to me and impatient on my first visit. I initially brushed it off as that maybe he was just having a bad day, but when I went back for my follow-up, he was even worse. I disrecommend this place, you can get an equally poor level of service at a wal mart and only waste half as much money on it.

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they have a great selection of designers and non designer frames for 39.95.
very helpfull and knoledgeble opticians. Good customer service. Great designer name from Dior, Praha, gucci, d&g ect.

4
★★★★☆

they have a great selection of designers and non designer frames for 39.95.
very helpfull and knoledgeble opticians. Good customer service. Great designer name from Dior, Praha, gucci, d&g ect.

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As at least one other reviewer mentioned, the people who staff this business are really nice (and knowledgeable, too). I stopped in to try on some frames and had a great experience, but while I don't think they're any more expensive than any other retail eyeglass store, I just can't justify paying $289 for designer frames that I can get online for $126. (I then took the frames to Wal-Mart for lenses, which I hated to do, but saved another $100.) It's all a bummer because I really like to shop locally, but eyeglasses in general are just too much of a rip-off. If you want real service and can afford to pay for it, though, this is the place.

4
★★★★☆

As at least one other reviewer mentioned, the people who staff this business are really nice (and knowledgeable, too). I stopped in to try on some frames and had a great experience, but while I don't think they're any more expensive than any other retail eyeglass store, I just can't justify paying $289 for designer frames that I can get online for $126. (I then took the frames to Wal-Mart for lenses, which I hated to do, but saved another $100.) It's all a bummer because I really like to shop locally, but eyeglasses in general are just too much of a rip-off. If you want real service and can afford to pay for it, though, this is the place.

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Yes, they're expensive, but they're great if you're looking for designer glasses. The people are also friendly. If price is a concern, not all their frames are expensive, and their lenses cost the same as everyone else, but you'll find a wider selection of cheaper frames at other places.

4
★★★★☆

Yes, they're expensive, but they're great if you're looking for designer glasses. The people are also friendly. If price is a concern, not all their frames are expensive, and their lenses cost the same as everyone else, but you'll find a wider selection of cheaper frames at other places.

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With other options around like Walmart and Sears, I won't recommend anyone to go to Eyecare center. They're very expensive. My husband paid alomst 200 for examinationa and lenses for his old glasses while later he got a pair of glasses with antireflective lenses from walmart for less than half the price.

2
★★☆☆☆

With other options around like Walmart and Sears, I won't recommend anyone to go to Eyecare center. They're very expensive. My husband paid alomst 200 for examinationa and lenses for his old glasses while later he got a pair of glasses with antireflective lenses from walmart for less than half the price.

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