Allen L. Pearson DDS

★★★★☆

About Allen L. Pearson DDS

Categories
  • Dentists
  • Pediatric Dentists

Health & Medical

Health & Medical
More choices in Wylie:
Resultset_next

Jupiter Kids Dentistry

600 E Bethany Dr # 130 Allen, KS

Resultset_next

Highway 78 Dental & Orthdntcs

2041 N Highway 78 Ste 105 Wylie, TX

3.5 10
Hi! Sign in to let us know how Allen L. Pearson DDS was?
Write a Review
.

Wow, had the police called on me by a crazy lady today... here's the BBB complaint that came out of it all. It had to be less than 4000 characters so it I had to use several abbreviations and remove less important details, but here it is...

(This is about Wylie Children's Dentistry)

The office manager at this location, a Mrs. Edith, harassed my family.
When we arrived the receptionist greeted us and had me sign papers confirming the nature of our visit. I saw that the needed filling repair (our main reason for coming in) was not listed and brought that to attention. The reception asked me to sit down while she talked to the office coordinator, OC,(not sure what her official title is) and made the corrections.
A few min later the OC called my daughter, O, back for treatment. I came up with O and asked if she'd be getting the tooth fixed. The OC assured me that O would be getting 5 sealants, one on each of the 4 12yr molars, and one on the damaged tooth. I told her it wasn't a sealant, it was a broken area on her tooth where her braces tore off a filling. I had O open her mouth and then I showed the OC where the filling was damaged. She said they would need to take an x-ray.
When she returned with O, she told me they didn't place that filling and so they couldn't make time to repair it right now. I told her I didn't think they had placed it (we just moved to the area 1.5yrs ago), but that my appt was scheduled to get it repaired and that needed to happen. The OC had us wait in the waiting room a few minutes then returned and said they could squeeze us in at 1:30 if we could come back. I explained that my daughter was already missing school and I didn't want her missing more school for a scheduling mistake they had made. She said there was nothing she could do, so (having already had frustrations with this office in the past) I told her if they could not find time in their schedule I'd take my family's business elsewhere. The OC then fit us in.
While waiting, my 2yr old son played with their many children's diversions, I made a cup of coffee, sat in a chair and slid off my sandals to curl up and read. My son played and visited. Each person assured me that he was just adorable and no bother.
After a good wait O was done and brought to the front by a staff member I had never seen. The staff member asked to speak and escorted me to her side of the door. She introduced herself as the office manager, Edith. She said she did not appreciate me harassing her staff and threatening them with leaving the practice. I explained that it was not a threat, it was exactly what would have happened, and because I let them know they were able to find time for O. She said they shouldn't have. I told her I was glad they did. She said she also didn't like how I was acting in the waiting room and told me I was being absolutely unprofessional and obscene taking off me shoes and letting my child run around. That I was making their patients feel uncomfortable and that they didn't want my business anymore. I said that was fine because I didn't plan to come back and then proceeded to the waiting room to gather my kids and my things.As were were leaving I asked the waiting room if my sitting in a chair with no shoes on or if my 2 yr old had bothered anyone. Everyone said no. I told them I had been accused of acting inappropriate and was told to not come back, and then proceeded to my car.
Before I could get my son buckled Edith was outside standing behind my car and calling the police. She refused to move so I couldn't leave and then told the 911 operator that I was harassing her office and patients and was refusing to leave. When the officers arrived they talked to me, my daughter, Edith, and the people in the waiting room. Edith accused me of yelling and cussing and abandoning the care of my young children to harass her patients and refusing to leave. None of which happened. My story was corroborated and police said I could go.
They apologized for the Edith and the time they had taken. Before leaving I asked one of the officers what I should do about this harassment. He strongly suggesting taking some action. Charges could not be filed because no laws were broken, but he strongly suggested finding some means to make people aware of her inappropriate actions.

1
★☆☆☆☆

Wow, had the police called on me by a crazy lady today... here's the BBB complaint that came out of it all. It had to be less than 4000 characters so it I had to use several abbreviations and remove less important details, but here it is...

(This is about Wylie Children's Dentistry)

The office manager at this location, a Mrs. Edith, harassed my family.
When we arrived the receptionist greeted us and had me sign papers confirming the nature of our visit. I saw that the needed filling repair (our main reason for coming in) was not listed and brought that to attention. The reception asked me to sit down while she talked to the office coordinator, OC,(not sure what her official title is) and made the corrections.
A few min later the OC called my daughter, O, back for treatment. I came up with O and asked if she'd be getting the tooth fixed. The OC assured me that O would be getting 5 sealants, one on each of the 4 12yr molars, and one on the damaged tooth. I told her it wasn't a sealant, it was a broken area on her tooth where her braces tore off a filling. I had O open her mouth and then I showed the OC where the filling was damaged. She said they would need to take an x-ray.
When she returned with O, she told me they didn't place that filling and so they couldn't make time to repair it right now. I told her I didn't think they had placed it (we just moved to the area 1.5yrs ago), but that my appt was scheduled to get it repaired and that needed to happen. The OC had us wait in the waiting room a few minutes then returned and said they could squeeze us in at 1:30 if we could come back. I explained that my daughter was already missing school and I didn't want her missing more school for a scheduling mistake they had made. She said there was nothing she could do, so (having already had frustrations with this office in the past) I told her if they could not find time in their schedule I'd take my family's business elsewhere. The OC then fit us in.
While waiting, my 2yr old son played with their many children's diversions, I made a cup of coffee, sat in a chair and slid off my sandals to curl up and read. My son played and visited. Each person assured me that he was just adorable and no bother.
After a good wait O was done and brought to the front by a staff member I had never seen. The staff member asked to speak and escorted me to her side of the door. She introduced herself as the office manager, Edith. She said she did not appreciate me harassing her staff and threatening them with leaving the practice. I explained that it was not a threat, it was exactly what would have happened, and because I let them know they were able to find time for O. She said they shouldn't have. I told her I was glad they did. She said she also didn't like how I was acting in the waiting room and told me I was being absolutely unprofessional and obscene taking off me shoes and letting my child run around. That I was making their patients feel uncomfortable and that they didn't want my business anymore. I said that was fine because I didn't plan to come back and then proceeded to the waiting room to gather my kids and my things.As were were leaving I asked the waiting room if my sitting in a chair with no shoes on or if my 2 yr old had bothered anyone. Everyone said no. I told them I had been accused of acting inappropriate and was told to not come back, and then proceeded to my car.
Before I could get my son buckled Edith was outside standing behind my car and calling the police. She refused to move so I couldn't leave and then told the 911 operator that I was harassing her office and patients and was refusing to leave. When the officers arrived they talked to me, my daughter, Edith, and the people in the waiting room. Edith accused me of yelling and cussing and abandoning the care of my young children to harass her patients and refusing to leave. None of which happened. My story was corroborated and police said I could go.
They apologized for the Edith and the time they had taken. Before leaving I asked one of the officers what I should do about this harassment. He strongly suggesting taking some action. Charges could not be filed because no laws were broken, but he strongly suggested finding some means to make people aware of her inappropriate actions.

Was this review helpful to you?
Ratings_icons Ratings_icons

1 out of 1 people found this review helpful.

.

I took my son to see Dr. Pearson after his other pediatric Dentist stopped taking my insurance. At 4, this was my son's third pediatric dentist and already had a baby root canal, crowns, and fillings from another dentist. My son's first visit was great. It was just a routine check up and cleaning. Andre at 4, loved the office and trusted Dr. Pearson to see his teeth because he made him feel so relaxed with the atmosphere ( video games, flat screens over their chairs so they can watch a movie,and the friendly staff). My son had an emergency and one of his repaired front tooth broke in half. they saw me right away and fixed the tooth. Insurance problems again and I could not have him in 2008. We went to another pediatric dentist that my son hated and cried about wanting to go back to Dr. Pearson's office. I am a nurse and I now it is hard to find a good Doctor that your child doesn't fight you to go see. This year we did our annual insurance elections and I made sure that he can go back to Dr. Pearson.

5
★★★★★

I took my son to see Dr. Pearson after his other pediatric Dentist stopped taking my insurance. At 4, this was my son's third pediatric dentist and already had a baby root canal, crowns, and fillings from another dentist. My son's first visit was great. It was just a routine check up and cleaning. Andre at 4, loved the office and trusted Dr. Pearson to see his teeth because he made him feel so relaxed with the atmosphere ( video games, flat screens over their chairs so they can watch a movie,and the friendly staff). My son had an emergency and one of his repaired front tooth broke in half. they saw me right away and fixed the tooth. Insurance problems again and I could not have him in 2008. We went to another pediatric dentist that my son hated and cried about wanting to go back to Dr. Pearson's office. I am a nurse and I now it is hard to find a good Doctor that your child doesn't fight you to go see. This year we did our annual insurance elections and I made sure that he can go back to Dr. Pearson.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I loved the cute Texas themed waiting room and the cool prizes for the kids. That was the only positive thing I can say. My daughter's dental work was not done properly and had to be re-done by another pediatric dentist. Dr. Pearsons fees are much higher than most, and the office staff were not knowledgable about insurance questions. By the way, they are NOT in-network with insurance companies. When I asked why they said it was because it was too much paper work to deal with. I think it's because the insurance companies would never agree to pay his high fees. I was also charged twice for X-rays and still have not gotten a return phone call or explanation. I totally agree with the first post, Dr. Pearson is all about the money. Yes the wireless internet, coffee, and toys are great but you will pay for them ten times over! There are plenty of good dentists in Murphy do not risk taking your child to this guy!

1
★☆☆☆☆

I loved the cute Texas themed waiting room and the cool prizes for the kids. That was the only positive thing I can say. My daughter's dental work was not done properly and had to be re-done by another pediatric dentist. Dr. Pearsons fees are much higher than most, and the office staff were not knowledgable about insurance questions. By the way, they are NOT in-network with insurance companies. When I asked why they said it was because it was too much paper work to deal with. I think it's because the insurance companies would never agree to pay his high fees. I was also charged twice for X-rays and still have not gotten a return phone call or explanation. I totally agree with the first post, Dr. Pearson is all about the money. Yes the wireless internet, coffee, and toys are great but you will pay for them ten times over! There are plenty of good dentists in Murphy do not risk taking your child to this guy!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

my son is 4 years old they told me he had to get a cavity and I was so scared. but, the whole staff made him feel so comfortable and relax. my son had is first cavity and i was so more afraid then him to get it filled. my son did not even notice that he got his first cavity. I love the free wireless Internet, i can do some work while my son is getting worked on. Dr. Pearson takes his time with each child and parent to explain everything that we need to know to take care are kids teeth.I would recommend him to any parent.

5
★★★★★

my son is 4 years old they told me he had to get a cavity and I was so scared. but, the whole staff made him feel so comfortable and relax. my son had is first cavity and i was so more afraid then him to get it filled. my son did not even notice that he got his first cavity. I love the free wireless Internet, i can do some work while my son is getting worked on. Dr. Pearson takes his time with each child and parent to explain everything that we need to know to take care are kids teeth.I would recommend him to any parent.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

DP - as his patients call him - has the best pediatric dentist office! My daughter loves to go there and doesn't mind when other work needs done. The whole staff makes the kids feel safe and comfortable.

5
★★★★★

DP - as his patients call him - has the best pediatric dentist office! My daughter loves to go there and doesn't mind when other work needs done. The whole staff makes the kids feel safe and comfortable.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

i go to Dr. Pearson for my cleaning and after having like 10 cavities filled painlessly i am never nervous about the dentist again. they soothe you with movies games tattoos toys and they talk to you. Dr. Pearson is great and hes very funny when he talks to you. i feel he is experienced with dentistry and with small children:) i highly recommend him especially if your kids afraid of the dentist:)

2
★★☆☆☆

i go to Dr. Pearson for my cleaning and after having like 10 cavities filled painlessly i am never nervous about the dentist again. they soothe you with movies games tattoos toys and they talk to you. Dr. Pearson is great and hes very funny when he talks to you. i feel he is experienced with dentistry and with small children:) i highly recommend him especially if your kids afraid of the dentist:)

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Awesome Dentist!
I have a daughter who has always been terrified of dentist.. Dr Pearson and his staff made the visit very low stress. The whole visit was very relaxing for her.. I think the games, or the personal movie the children get to play while the dentist is working is brilliant... After Dr. Pearson repaired one of her teeth and there were no tears!! I was won over for life...
Keep up the good work Dr. Pearson and your staff

5
★★★★★

Awesome Dentist!
I have a daughter who has always been terrified of dentist.. Dr Pearson and his staff made the visit very low stress. The whole visit was very relaxing for her.. I think the games, or the personal movie the children get to play while the dentist is working is brilliant... After Dr. Pearson repaired one of her teeth and there were no tears!! I was won over for life...
Keep up the good work Dr. Pearson and your staff

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Dr. Pearson was our "2nd opinion" and we ended up going with him. He is FANTASTIC with small children! The staff are all wonderful and go out of their way to help!

Dr. Pearson was able to examine his teeth and give an x ray. The first dentist was unable to do either one. My 2 year old son felt very comfortable with him!

I read the negative review and don't understand why this was his fault. My son had several teeth capped while sedated and everything turned out fine. Dr. Pearson had a separate room with an Anesthesiologist for this.

We were more than happy with our experience. I recommend Dr. Pearson to everyone!

5
★★★★★

Dr. Pearson was our "2nd opinion" and we ended up going with him. He is FANTASTIC with small children! The staff are all wonderful and go out of their way to help!

Dr. Pearson was able to examine his teeth and give an x ray. The first dentist was unable to do either one. My 2 year old son felt very comfortable with him!

I read the negative review and don't understand why this was his fault. My son had several teeth capped while sedated and everything turned out fine. Dr. Pearson had a separate room with an Anesthesiologist for this.

We were more than happy with our experience. I recommend Dr. Pearson to everyone!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

My daughter told me that she wanted to be a dentist, just like Dr. Pearson. With 4 cavities....she has been here alot. It's a nice experience for mom as well as daughter. Gourmet Coffee for me, and movies, tattoos, books, lollipops, and a toy for her. We love the staff and Twinkles the Fairy is seen all over town!

4
★★★★☆

My daughter told me that she wanted to be a dentist, just like Dr. Pearson. With 4 cavities....she has been here alot. It's a nice experience for mom as well as daughter. Gourmet Coffee for me, and movies, tattoos, books, lollipops, and a toy for her. We love the staff and Twinkles the Fairy is seen all over town!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

My 3 year old son went in to have 4 teeth capped. He was given an oral sedation. Dr. Pearson was unable to do the work because my son was over sedated. We spent 4 hours trying to help wake my son up enough to take him home, he was very unresponsive. This was the most frightening experience of our lives. We paid cash upfront for this procedure. Dr.Pearson refused to refund $200.00 of the money that we put down. Under the circumstances we felt that the whole amount should have been refunded. We feel like Dr. Pearson is more concerned about his money than his reputation. We would definitely not recommend him to anyone.

2
★★☆☆☆

My 3 year old son went in to have 4 teeth capped. He was given an oral sedation. Dr. Pearson was unable to do the work because my son was over sedated. We spent 4 hours trying to help wake my son up enough to take him home, he was very unresponsive. This was the most frightening experience of our lives. We paid cash upfront for this procedure. Dr.Pearson refused to refund $200.00 of the money that we put down. Under the circumstances we felt that the whole amount should have been refunded. We feel like Dr. Pearson is more concerned about his money than his reputation. We would definitely not recommend him to anyone.

Was this review helpful to you?
Ratings_icons Ratings_icons

2 out of 2 people found this review helpful.

 

Wait, you're the expert.

If you've been to or used Allen L. Pearson DDS, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review