Abby's Collision Center

★★★★☆
Abby's Glass does custom collision service and more.
45.4676 -122.716
Map and Directions to Fix Auto Multnomah

503-244-6226

7835 SW 37th Ave

Portland, OR

97219

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About Abby's Collision Center

Hours
Mon 8:00 AM to 5:00 PMTue 8:00 AM to 5:00 PMWed 8:00 AM to 5:00 PMThu 8:00 AM to 5:00 PMFri 8:00 AM to 5:00 PMSat 10:00 AM to 2:00 PM

Automotive

Automotive
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4.0 15
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Reviews 1 - 15 of 15.
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I have used Abby's three times now in the last 7 years. Each was for a minor fender bender type thing, like being dinged in a parking lot, etc. This last time a nice old lady slammed into me from behind in my '98 RAV and misaligned the door. They were as always, courtly, kind, polite, honest, and the most surprising experience in an auto body shop I have ever had. As a woman I can be subject to rip off and uncouthness. These people are scrupulously professional and really care about customer service, taking real pride in their work. Plus they beautifully detail your car inside and out when you buy any body work and gave me a lovely loaner car while mine was being repaire. They work very well with insurance companies are looking after your pocket book too. I am sad to see some reviews which were dissappointed but that is life, they might make mistakes but I am sure they would have made it right too if they customers had come back and not assumed the worst. In my 7 years of working with them I have never been dissappointed and I thank them kindly for there efforts.

5
★★★★★

I have used Abby's three times now in the last 7 years. Each was for a minor fender bender type thing, like being dinged in a parking lot, etc. This last time a nice old lady slammed into me from behind in my '98 RAV and misaligned the door. They were as always, courtly, kind, polite, honest, and the most surprising experience in an auto body shop I have ever had. As a woman I can be subject to rip off and uncouthness. These people are scrupulously professional and really care about customer service, taking real pride in their work. Plus they beautifully detail your car inside and out when you buy any body work and gave me a lovely loaner car while mine was being repaire. They work very well with insurance companies are looking after your pocket book too. I am sad to see some reviews which were dissappointed but that is life, they might make mistakes but I am sure they would have made it right too if they customers had come back and not assumed the worst. In my 7 years of working with them I have never been dissappointed and I thank them kindly for there efforts.

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I repaired my car last year at Abby's, and my car's transmission has been leaking oil for almost a year, I finally took it to a Toyota mechanic to check it out. It turned out the transmission was cracked on the top, and they glued it and painted silver paint over it, and NEVER mentioned it to me. And the boots on right front wheel was damaged too(my car got hit from front), a lot of grease came out. I spent 200 bucks on it to repair on another mechanic shop. If you bring your car to there, ask them to let you check your car's bottom too.

2
★★☆☆☆

I repaired my car last year at Abby's, and my car's transmission has been leaking oil for almost a year, I finally took it to a Toyota mechanic to check it out. It turned out the transmission was cracked on the top, and they glued it and painted silver paint over it, and NEVER mentioned it to me. And the boots on right front wheel was damaged too(my car got hit from front), a lot of grease came out. I spent 200 bucks on it to repair on another mechanic shop. If you bring your car to there, ask them to let you check your car's bottom too.

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.

I tried this place after someone broke in to my car. the ended up taking a bunch of stuff and broke alot more. this staff fixed and put my car back together nicely.

3
★★★☆☆

I tried this place after someone broke in to my car. the ended up taking a bunch of stuff and broke alot more. this staff fixed and put my car back together nicely.

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Latest reviews from Citysearch.

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I have used Abby's three times in the last 7 years and each time the service and elegant kindness of the philosophical Abby, and now the professional and courtly Flavio, have surpassed my expectations. Located in Multnomah Village, my neighborhood, each time they have thrown in something extra. The fact that they beautifully detail the car, or buff the paint, made my vehicles, which were older cars, look like new. They truly care about their customers and are scrupulously honest. One of the finest small businesses it has been my pleasure to use. As a single mother I was so afraid I would be ripped off and what a wonderful surprise to find these real gentleman with big hearts. Thank you again Abbas and Flavio!!! and staff!!!

5
★★★★★

I have used Abby's three times in the last 7 years and each time the service and elegant kindness of the philosophical Abby, and now the professional and courtly Flavio, have surpassed my expectations. Located in Multnomah Village, my neighborhood, each time they have thrown in something extra. The fact that they beautifully detail the car, or buff the paint, made my vehicles, which were older cars, look like new. They truly care about their customers and are scrupulously honest. One of the finest small businesses it has been my pleasure to use. As a single mother I was so afraid I would be ripped off and what a wonderful surprise to find these real gentleman with big hearts. Thank you again Abbas and Flavio!!! and staff!!!

Pros: Honest, professional, work well with insurance

Cons: None!

.

I am from B.C. and it was very disturbing when on our 2nd day out on holidays we had an accident.Dealing with out of country insurance could have proved to be a disaster. However working with my insurance and Flavio we were able to continue on on our trip .But the best part was yet to come. We had to go home without the van and return for it days later...We arrived at Abby's and from the first step in the door we knew we were experiencing something different than what we normally expected from an autobody shop.
Flavio greeted us at the door and we were treated to pumpking latte's from Starbucks. He knew we had driven a long way and were tired and made us comfortable straight out.
And then when I saw the van we were shocked. It looked like a brand new vehicle.
Not only was the whole front end completely repaired the entire vehicle had been detailed inside and out...He gave us the insurance that we could get back on the road and drive safely home...He even told us to call him to let him know that we had arrived. We cannot stress how hospitable and professional the service was...Portland ...you should be proud to have this business available to you !!!
Thanks Flavio!

5
★★★★★

I am from B.C. and it was very disturbing when on our 2nd day out on holidays we had an accident.Dealing with out of country insurance could have proved to be a disaster. However working with my insurance and Flavio we were able to continue on on our trip .But the best part was yet to come. We had to go home without the van and return for it days later...We arrived at Abby's and from the first step in the door we knew we were experiencing something different than what we normally expected from an autobody shop.
Flavio greeted us at the door and we were treated to pumpking latte's from Starbucks. He knew we had driven a long way and were tired and made us comfortable straight out.
And then when I saw the van we were shocked. It looked like a brand new vehicle.
Not only was the whole front end completely repaired the entire vehicle had been detailed inside and out...He gave us the insurance that we could get back on the road and drive safely home...He even told us to call him to let him know that we had arrived. We cannot stress how hospitable and professional the service was...Portland ...you should be proud to have this business available to you !!!
Thanks Flavio!

Pros: fantastic service and hospitality

.

I was pressered to goto Abbys by a AAA tow truck driver. I regretfully excepted. I wanted to goto Kadels Autobody at first. The driver talked me out of Kadels by saying that although they are AAA approved shop they can only recommend Abbys because it was the only AAA shop that does a good job and furthermore said that Kadels performs poor repairs lately. That turned out to be a bunch of bull. My car was crashed in the front. When I got it back the paint was a differnt color and the bumper was crooked and the hood didnt close right. They first claimed to have a warrenty but told me these items dont count for the warrenty. I was basicly told to take a hike. Kadels repaired my car a few years ago and it looked very nice. I do wish I went with Kadels. My cousin that works at a tow company in portland has just told me most AAA drivers reffer Abbys because they get paid $200 cash per car for the referral. United Service Alliance was the compay that pushed me into Abbys. I belive my cousin is right. That driver was way to pushy. It was also so far away from my house and Kadels was only a mile away from me. I really made a big mistake.

1
★☆☆☆☆

I was pressered to goto Abbys by a AAA tow truck driver. I regretfully excepted. I wanted to goto Kadels Autobody at first. The driver talked me out of Kadels by saying that although they are AAA approved shop they can only recommend Abbys because it was the only AAA shop that does a good job and furthermore said that Kadels performs poor repairs lately. That turned out to be a bunch of bull. My car was crashed in the front. When I got it back the paint was a differnt color and the bumper was crooked and the hood didnt close right. They first claimed to have a warrenty but told me these items dont count for the warrenty. I was basicly told to take a hike. Kadels repaired my car a few years ago and it looked very nice. I do wish I went with Kadels. My cousin that works at a tow company in portland has just told me most AAA drivers reffer Abbys because they get paid $200 cash per car for the referral. United Service Alliance was the compay that pushed me into Abbys. I belive my cousin is right. That driver was way to pushy. It was also so far away from my house and Kadels was only a mile away from me. I really made a big mistake.

Cons: Quailiy was very poor and color didnt match at all

.

This was far and away the best experience I have ever had with a body shop. Flavio is an extremely nice man who does exactly what he promises. We had an accident in our Prius, he gave us a very nice Camry for a loaner, helped with our deductible, and finished the work ahead of time. They even took out some minor dings and scratches that were not even part of the estimate. The car looks new! I can't reccomend them high enough.

5
★★★★★

This was far and away the best experience I have ever had with a body shop. Flavio is an extremely nice man who does exactly what he promises. We had an accident in our Prius, he gave us a very nice Camry for a loaner, helped with our deductible, and finished the work ahead of time. They even took out some minor dings and scratches that were not even part of the estimate. The car looks new! I can't reccomend them high enough.

Pros: Great work, professional, very courteous

Cons: none

.

This is a quick thank you to Abby?s Auto Body. This was my first experience with a body shop (my first accident). The man in charge named Flavio waited after hours for me to arrive with my car. My wonderful 12- year old Camry was clean but was starting to show her age inside and out. I was treated like a queen all during the repair time. Flavio and his workers ended up making the car beautiful again! She was shined inside and out. All that was missing was a big pink bow tied around her. I am so happy. I can?t express enough praise for Abby?s Auto Body.

5
★★★★★

This is a quick thank you to Abby?s Auto Body. This was my first experience with a body shop (my first accident). The man in charge named Flavio waited after hours for me to arrive with my car. My wonderful 12- year old Camry was clean but was starting to show her age inside and out. I was treated like a queen all during the repair time. Flavio and his workers ended up making the car beautiful again! She was shined inside and out. All that was missing was a big pink bow tied around her. I am so happy. I can?t express enough praise for Abby?s Auto Body.

Pros: Service, ambience, courtesy, lighting, efficiency, first-class work, the car sparkles.

Cons: Nothing whatsoever negative about the entire experience.

.

If you are a woman and younger than 35 years of age, don't you DARE expect to receive customer service from this shop. I was treated like an uneducated child. Myself, a female, with two college degrees, 23 years old, own my own Company, work 60+ hours a week.......treated as if I knew nothing about customer service or cars. I was treated so poorly after my first visit to receive a quote from this shop that I never returned to have them do my work (nor would I, EVER).

These other reviews MUST have been written by the company themselves. Ladies, young adults, anyone who deems themself worthy of respect....stay far away. There are plenty of great body shops in Portland. Look past this one. I didn't want to give them ANY stars, but they made me give them one. Good Luck!

1
★☆☆☆☆

If you are a woman and younger than 35 years of age, don't you DARE expect to receive customer service from this shop. I was treated like an uneducated child. Myself, a female, with two college degrees, 23 years old, own my own Company, work 60+ hours a week.......treated as if I knew nothing about customer service or cars. I was treated so poorly after my first visit to receive a quote from this shop that I never returned to have them do my work (nor would I, EVER).

These other reviews MUST have been written by the company themselves. Ladies, young adults, anyone who deems themself worthy of respect....stay far away. There are plenty of great body shops in Portland. Look past this one. I didn't want to give them ANY stars, but they made me give them one. Good Luck!

.

After a traumatic fender bender, it was a very nice change to take my car to Abby's for repair. They took care of everything and gave me a brand new car as a loaner while my car was being repaired. Abby's did great work, gave me a discount, and even detailed my car (no small job in itself, thanks to many family road trips). My car has never looked nicer. It was almost worth being in an accident to get such great and courteous service (did I mention the flowers and candy?). If your car needs body work, I highly recommend Abby's.

5
★★★★★

After a traumatic fender bender, it was a very nice change to take my car to Abby's for repair. They took care of everything and gave me a brand new car as a loaner while my car was being repaired. Abby's did great work, gave me a discount, and even detailed my car (no small job in itself, thanks to many family road trips). My car has never looked nicer. It was almost worth being in an accident to get such great and courteous service (did I mention the flowers and candy?). If your car needs body work, I highly recommend Abby's.

.

We had some body work for Abby's to do, and they couldn't have been more gracious and generous to us. They came to our house to look at the car and take the insurance information. Abbas offered to pay $150 of our $250 deductible. Flavio oversaw the work and I have to say the car looks brand new, even if it's eight years old. I did get a call from Flavio, asking if I wanted them to paint the whole vehicle for $500 and I declined. Even so, they did the painting for free! The car was ready when they said it would be, looking spiffy inside and out, having had the interior vacuumed. Oh, yeah, they had a loaner car (2008 Celica) at no charge ready for us to use while the car was being worked on.

I've never used Abby's before, but after our experience I can't imagine going anywhere else. Flavio, Abbas and Christine were wonderful to us and I'm going to bake them a cherry cobbler in thanks. Thanks guys!

5
★★★★★

We had some body work for Abby's to do, and they couldn't have been more gracious and generous to us. They came to our house to look at the car and take the insurance information. Abbas offered to pay $150 of our $250 deductible. Flavio oversaw the work and I have to say the car looks brand new, even if it's eight years old. I did get a call from Flavio, asking if I wanted them to paint the whole vehicle for $500 and I declined. Even so, they did the painting for free! The car was ready when they said it would be, looking spiffy inside and out, having had the interior vacuumed. Oh, yeah, they had a loaner car (2008 Celica) at no charge ready for us to use while the car was being worked on.

I've never used Abby's before, but after our experience I can't imagine going anywhere else. Flavio, Abbas and Christine were wonderful to us and I'm going to bake them a cherry cobbler in thanks. Thanks guys!

Pros: Customer service, work done, attention to detail, timeliness

Cons: None at all

.

If anything positive could come out of getting in a car accident, it would be the experience at Abby's Autobody. The repair took just two days and I was charged $400 less than I was expecting. They also touched up an ugly scratch in the paint and washed and vacuumed my car. I was provided with a free rental car without asking and it was a pretty sweet ride. The people that work there are really attentive and genuine and I hope you have a good experience too.

5
★★★★★

If anything positive could come out of getting in a car accident, it would be the experience at Abby's Autobody. The repair took just two days and I was charged $400 less than I was expecting. They also touched up an ugly scratch in the paint and washed and vacuumed my car. I was provided with a free rental car without asking and it was a pretty sweet ride. The people that work there are really attentive and genuine and I hope you have a good experience too.

Pros: Service, Affordability, Quality of Repairs

.

When I got into an accident last year, I saw some positive reviews about Abby's and decided to check them out. They not only gave me the best price quote, but as the other reviewers wrote...

local.yahoo . com /details?id=27909408 (delete spaces if necessary to see these reviews)

They made my car look shiny and perfect! They even replaced my 4 year old slightly dinged windshield with a new one because they had one on hand. Not only this, but Abbas and Flavio offered me a free rental car during the couple of days it took my car to get fixed.

Funny story...at first I resisted taking the free loaner car, being averse to driving again so soon after a wreck. So they actually picked me up and dropped me off to work at OHSU for a day. Then when I decided to get a loaner car and it ended up being vandalized (no joke, I saw it happen), they just took care of it and asked if I wanted another.

Lastly--and I know this does not matter to some people--but Abbas and Flavio are really sincere, nice guys. I was surprised to meet people in the auto body industry so interested in what is best for your wallet and your car (asking if you mind getting a bumper secondhand or want a new one, to save you $).

Anyway, give them a try when you need your car fixed. They really know their stuff! (I am a doc in training, and to me they are like very subspecialized car doctors.)

5
★★★★★

When I got into an accident last year, I saw some positive reviews about Abby's and decided to check them out. They not only gave me the best price quote, but as the other reviewers wrote...

local.yahoo . com /details?id=27909408 (delete spaces if necessary to see these reviews)

They made my car look shiny and perfect! They even replaced my 4 year old slightly dinged windshield with a new one because they had one on hand. Not only this, but Abbas and Flavio offered me a free rental car during the couple of days it took my car to get fixed.

Funny story...at first I resisted taking the free loaner car, being averse to driving again so soon after a wreck. So they actually picked me up and dropped me off to work at OHSU for a day. Then when I decided to get a loaner car and it ended up being vandalized (no joke, I saw it happen), they just took care of it and asked if I wanted another.

Lastly--and I know this does not matter to some people--but Abbas and Flavio are really sincere, nice guys. I was surprised to meet people in the auto body industry so interested in what is best for your wallet and your car (asking if you mind getting a bumper secondhand or want a new one, to save you $).

Anyway, give them a try when you need your car fixed. They really know their stuff! (I am a doc in training, and to me they are like very subspecialized car doctors.)

Pros: Ambience, Parking, Service, Quality work, Great rates, Honest and friendly staff.

Cons: None, except wish they were on the same side of town as me (I'm on the East side)

.

I had never had to visit a auto repair shop before but after all that I have heard about the problems people have, I visited several shops before I chose Abby's. Here I did not have the line of people there to complain like I did at Leif's and I was helped right away. The manager there was happy to help me and told me that I could just drop the car off and take a rental on the spot. This is excellent! I did not have to deal with a rental car company and it was great service. Abby's made working with the Insurance company simple and fast. I like the way they do business. They make it easy. I would definately recommend Abby's to anyone. They make sure you are taken care of. They are honest and upfront as well as on your side. Choose Abby's, I did :=)

5
★★★★★

I had never had to visit a auto repair shop before but after all that I have heard about the problems people have, I visited several shops before I chose Abby's. Here I did not have the line of people there to complain like I did at Leif's and I was helped right away. The manager there was happy to help me and told me that I could just drop the car off and take a rental on the spot. This is excellent! I did not have to deal with a rental car company and it was great service. Abby's made working with the Insurance company simple and fast. I like the way they do business. They make it easy. I would definately recommend Abby's to anyone. They make sure you are taken care of. They are honest and upfront as well as on your side. Choose Abby's, I did :=)

Pros: Fast super service

Cons: None

.

They fix my 2005 truck and the results are really impressive. Abbas and his people know how to go the extra mile. I really recommend this body shop!

Roger

5
★★★★★

They fix my 2005 truck and the results are really impressive. Abbas and his people know how to go the extra mile. I really recommend this body shop!

Roger

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