Active Appliances

★★★★★
Monday - Friday 8:00 am - 6:00pm Saturday 8:00 am - 3:00pm
34.1933 -118.448
Map and Directions to Active Appliance, Inc.

818-574-8176

6736 Van Nuys Blvd

Van Nuys, CA

91405

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Reviews 1 - 29 of 29.
.

Great job. Outstanding!!!!!

5
★★★★★

Great job. Outstanding!!!!!

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4 out of 4 people found this review helpful.

.

Great service.Excellent.Thanks!!!

5
★★★★★

Great service.Excellent.Thanks!!!

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4 out of 4 people found this review helpful.

.

Excellent Service.Outstanding

5
★★★★★

Excellent Service.Outstanding

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4 out of 4 people found this review helpful.

.

Our problem was taken care of, which is great and what I ultimately care about. However, our technician was not friendly at all. He had an attitude for some reason & seemed upset that he was at my home working. Also he was really difficult to understand as his accent was very thick - Russian accent. I think it was frustrating him also that I kept asking him to repeat what he was trying to tell me. Overall, the problem was taken care of but the technician has a lot of room for improvement from a customer service standpoint. Thank you

4
★★★★☆

Our problem was taken care of, which is great and what I ultimately care about. However, our technician was not friendly at all. He had an attitude for some reason & seemed upset that he was at my home working. Also he was really difficult to understand as his accent was very thick - Russian accent. I think it was frustrating him also that I kept asking him to repeat what he was trying to tell me. Overall, the problem was taken care of but the technician has a lot of room for improvement from a customer service standpoint. Thank you

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3 out of 3 people found this review helpful.

.

I did not have to wait a long time for the technician to come, my washer would not start, had lots of dirty laundry, no clean sock left. He came, knew exactly what went wrong. In half an hour I was using my washer. I never used them before, but now I will, because they saved me time and hustle.

5
★★★★★

I did not have to wait a long time for the technician to come, my washer would not start, had lots of dirty laundry, no clean sock left. He came, knew exactly what went wrong. In half an hour I was using my washer. I never used them before, but now I will, because they saved me time and hustle.

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2 out of 2 people found this review helpful.

.

Very Efficient and Courteous.

5
★★★★★

Very Efficient and Courteous.

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3 out of 3 people found this review helpful.

.

We had a problem with our Fridge's temp.Active appliance came & fixed same. The guy was punctual, courteous & very professional & I would highly recommend Active Appliance if you have any problems with any appliance.

5
★★★★★

We had a problem with our Fridge's temp.Active appliance came & fixed same. The guy was punctual, courteous & very professional & I would highly recommend Active Appliance if you have any problems with any appliance.

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2 out of 2 people found this review helpful.

.

On time and very professional at their job.

5
★★★★★

On time and very professional at their job.

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3 out of 3 people found this review helpful.

.

Microwave was fixed and repair man was very helpful.

5
★★★★★

Microwave was fixed and repair man was very helpful.

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3 out of 3 people found this review helpful.

.

Good service. Easy to get an appointment and necessary parts.

4
★★★★☆

Good service. Easy to get an appointment and necessary parts.

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2 out of 2 people found this review helpful.

.

Very good service to correct faulty wiring on my new dishwasher. Thank you.

5
★★★★★

Very good service to correct faulty wiring on my new dishwasher. Thank you.

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2 out of 2 people found this review helpful.

.

I'm giving the high marks because two of the three repairmen were extremely nice, professional and quick. The appointments were convenient and easy to get. The wait time for parts was exceptional. All in all 5 star service, however, my dryer still doesn't get hot so that' why I took off one star. The last guy told us that it was clogged with lint. We cleaned every piece of lint from every nook and cranny. Still doesn't get hot.

4
★★★★☆

I'm giving the high marks because two of the three repairmen were extremely nice, professional and quick. The appointments were convenient and easy to get. The wait time for parts was exceptional. All in all 5 star service, however, my dryer still doesn't get hot so that' why I took off one star. The last guy told us that it was clogged with lint. We cleaned every piece of lint from every nook and cranny. Still doesn't get hot.

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1 out of 1 people found this review helpful.

.

The repair men was here for sometime and he did a very thorough job. My wife says the cooktop is working much better than ever.

5
★★★★★

The repair men was here for sometime and he did a very thorough job. My wife says the cooktop is working much better than ever.

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2 out of 2 people found this review helpful.

.

I have been with this co for four years! Great technician , fixed all problems in less than two hours. Excellent!

5
★★★★★

I have been with this co for four years! Great technician , fixed all problems in less than two hours. Excellent!

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3 out of 3 people found this review helpful.

.

Constantine, our Active Appliance service man, was outstanding. Very personable and thorough in his job, and gave advice on keeping appliances in tip-top shape. Much appreciated. He took care with my dryer and very efficiently cleaned up the area he worked in. He left a Active Appliances information magnet on my dryer - I would use your company again.

5
★★★★★

Constantine, our Active Appliance service man, was outstanding. Very personable and thorough in his job, and gave advice on keeping appliances in tip-top shape. Much appreciated. He took care with my dryer and very efficiently cleaned up the area he worked in. He left a Active Appliances information magnet on my dryer - I would use your company again.

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2 out of 2 people found this review helpful.

.

Excellent technician, did a wonderful job. Thank you for sending him.

5
★★★★★

Excellent technician, did a wonderful job. Thank you for sending him.

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2 out of 2 people found this review helpful.

.

Arrived to estimate repairs needed in a timely fashion. Was very efficient. Charges were very reasonable. Could have been a little more communicative on the potential arrival time when he returned to put in the new part. Otherwise, good service and I will definitely use Active again.

4
★★★★☆

Arrived to estimate repairs needed in a timely fashion. Was very efficient. Charges were very reasonable. Could have been a little more communicative on the potential arrival time when he returned to put in the new part. Otherwise, good service and I will definitely use Active again.

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1 out of 1 people found this review helpful.

.

The technician was excellent! Very pleasant and competent. We were pleased with the way he fixed our appliance.

5
★★★★★

The technician was excellent! Very pleasant and competent. We were pleased with the way he fixed our appliance.

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2 out of 2 people found this review helpful.

.

Dear Active Appliances, Mike T, LC# 44474. fixed my refrigerator on Thursday, 3.8.2012. He was polite, friendly, efficient and I appreciate his good work. Thank you, Patrick Baker, contractor

5
★★★★★

Dear Active Appliances, Mike T, LC# 44474. fixed my refrigerator on Thursday, 3.8.2012. He was polite, friendly, efficient and I appreciate his good work. Thank you, Patrick Baker, contractor

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2 out of 2 people found this review helpful.

.

The gentleman immediately found the problem and fixed it. I was very satisfied with this performance.

5
★★★★★

The gentleman immediately found the problem and fixed it. I was very satisfied with this performance.

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2 out of 2 people found this review helpful.

.

In working with your group I found everyone to be very professional and helpful. The repairs done to my refrigerator were 100% successful and so far I have not had any problems.

5
★★★★★

In working with your group I found everyone to be very professional and helpful. The repairs done to my refrigerator were 100% successful and so far I have not had any problems.

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2 out of 2 people found this review helpful.

.

On time. Polite. Fixed my dishwasher quickly. Very pleased with Nick's service.

5
★★★★★

On time. Polite. Fixed my dishwasher quickly. Very pleased with Nick's service.

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2 out of 2 people found this review helpful.

.

Responded quickly. The technician was polite and knew what he was doing. The customer service rep was polite, answered my questions and scheduled my appt.

5
★★★★★

Responded quickly. The technician was polite and knew what he was doing. The customer service rep was polite, answered my questions and scheduled my appt.

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2 out of 2 people found this review helpful.

.

Knowledgeable technician, explained the problems to me and fixed them.

5
★★★★★

Knowledgeable technician, explained the problems to me and fixed them.

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2 out of 2 people found this review helpful.

.

The technician that was sent to day was very knowledgeable, pleasant, he fixed the problem very quickly and found what was wrong right away.

5
★★★★★

The technician that was sent to day was very knowledgeable, pleasant, he fixed the problem very quickly and found what was wrong right away.

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1 out of 1 people found this review helpful.

.

I am giving 4 Stars! Everything works great!

4
★★★★☆

I am giving 4 Stars! Everything works great!

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2 out of 2 people found this review helpful.

.

My neighbor referred me to Active after my fridge went out. Lots of food, no cold air. They came out the next morning and fixed it at a price 1/10 of the cost of replacing it. Thanks!!

5
★★★★★

My neighbor referred me to Active after my fridge went out. Lots of food, no cold air. They came out the next morning and fixed it at a price 1/10 of the cost of replacing it. Thanks!!

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1 out of 1 people found this review helpful.

.

This is the worst company ever. My home warranty company contracted them to investigate a faulty A/C unit in my home after my regular A/C maintenance company deemed that there was a problem.

The technician arrived on Friday of a Labor Day weekend and all he did was listen to the condenser and open up the closet to my A/C unit before saying that everything looked okay.

I tried to explain that my home was not cooling down no matter how long I ran the A/C and that a recent preventive maintenance service found there was a problem with the compressor and possibly the evaporation coils. He did not check either of them! Instead, he said my problem was that the freon was overcharged and that by releasing some of it, that should fix my problem. I told him that my A/C was working fine until recently and that my freon was last charged over 18 months ago!

His answer to all my problems was that I should wait a few days to see if everything corrected itself due to his lame attempt and that I should just call back to schedule another appointment if things didn't change.

I then called the warranty company while he was still in my home and when they asked to speak to him, he said that he had to leave for another house call. He didn't even leave me an invoice with comments!

I don't know who this technician is, but on behalf of my 2 year old and my newborn who have to endure this heat, THANKS FOR NOTHING!!

1
★☆☆☆☆

This is the worst company ever. My home warranty company contracted them to investigate a faulty A/C unit in my home after my regular A/C maintenance company deemed that there was a problem.

The technician arrived on Friday of a Labor Day weekend and all he did was listen to the condenser and open up the closet to my A/C unit before saying that everything looked okay.

I tried to explain that my home was not cooling down no matter how long I ran the A/C and that a recent preventive maintenance service found there was a problem with the compressor and possibly the evaporation coils. He did not check either of them! Instead, he said my problem was that the freon was overcharged and that by releasing some of it, that should fix my problem. I told him that my A/C was working fine until recently and that my freon was last charged over 18 months ago!

His answer to all my problems was that I should wait a few days to see if everything corrected itself due to his lame attempt and that I should just call back to schedule another appointment if things didn't change.

I then called the warranty company while he was still in my home and when they asked to speak to him, he said that he had to leave for another house call. He didn't even leave me an invoice with comments!

I don't know who this technician is, but on behalf of my 2 year old and my newborn who have to endure this heat, THANKS FOR NOTHING!!

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0 out of 1 people found this review helpful.

.

Nice experience with them again. Had been served before, and asked them a few days ago to come to fix my freezer, and they were just as good.

5
★★★★★

Nice experience with them again. Had been served before, and asked them a few days ago to come to fix my freezer, and they were just as good.

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Message from Active Appliances

Since 1988, Active Appliances Inc. provides factory trained and authorized repair services for all major household appliances. Active Appliances Inc. are the experts at repairing refrigerators, washing machines, dryers, dishwashers, microwaves, stoves, ovens, cook tops and so much more in Van Nuys, CA!

If you have a home warranty, manufacturer's warranty, purchased an extended warranty or no warranty at all, contact Active Appliances Inc. for all your appliance repair needs. Active Appliances Inc. specializes in Refrigerator Repair, including condenser cleaning, Washer Repair, Dryer Repair, Dishwasher Repair including Maytag Dishwasher Recall as well as repair service for Freezers, Air Conditioners, Disposals, Compactors, Heaters and Ice Makers including.

Call Active Appliances Inc today for all your Los Angeles CA Appliance Repair needs today!

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