Onyx Limousine Service

★★★★★
  • 3811 Ade St

    Houston, TX 77063

    Map & Directions
  • 713-269-6969

About Onyx Limousine Service

Hours
Daily 12pm-12am

Transportation & Storage

Transportation & Storage
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Rented the Mammoth Limo for my son's birthday party. The driver was on time and very nice. However, I would never use this company again. Upon entering the limo, the whole back section of seating was wet because the limo leaked from the

3
★★★★★

Rented the Mammoth Limo for my son's birthday party. The driver was on time and very nice. However, I would never use this company again. Upon entering the limo, the whole back section of seating was wet because the limo leaked from the

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HORRIBLE service from Hyatt/Onyx Limousine Service!! We used them for a cruise transport from Houston Hobby airport to Galveston cruise port. From airport to cruise, Limo driver was late, did not meet us in airport as promised (we had to go search for them in a parking lot and the location the driver gave us was non-existant, though we eventually found it) and wasn't even at the car when we got there. Limo was filthy! Old fruit floating int the ice containers from a previous ride. Driver was okay, not extremely professional, but not worth complaining about. Pick up service from cruise to airport was HORRENDOUS!!! Driver was TWO HOURS late and we missed our flight. The driver was rude when he picked us up - he never apologized, just said "not my fault" (though as it turns out, he stopped to take his last pick-up to lunch, which he was not supposed to do, so it was his fault). We believe the driver lied when he said traffic was bad, other limo drivers at the cruise said traffic was veryb light that day. While we were waiting for the late limo, we called the service to see what was going on and they would not pick-up or return our calls. The limo was filthy with garbage literally overfowing out of the containers and on to the floor. Based on all of this (mostly because the driver was rude), we chose not to give the driver a tip, at which time he cursed at us, very loudly. We contacted the limo service and they have done NOTHING. They refused any sort of refund claiming "they still provided a service". The person we spoke to promised he would speak to his manager and would call back, we NEVER received a call back or any sort of compensation for the horrible service we received. We chose using a limo service rather than using the cruise shuttle service because we were taking my husband's parents on a cruise to make their 50th anniversary special, and Onyx Limo completely spoiled this for us. For a service organization, they have much to learn about providing customer service.

1
★☆☆☆☆

HORRIBLE service from Hyatt/Onyx Limousine Service!! We used them for a cruise transport from Houston Hobby airport to Galveston cruise port. From airport to cruise, Limo driver was late, did not meet us in airport as promised (we had to go search for them in a parking lot and the location the driver gave us was non-existant, though we eventually found it) and wasn't even at the car when we got there. Limo was filthy! Old fruit floating int the ice containers from a previous ride. Driver was okay, not extremely professional, but not worth complaining about. Pick up service from cruise to airport was HORRENDOUS!!! Driver was TWO HOURS late and we missed our flight. The driver was rude when he picked us up - he never apologized, just said "not my fault" (though as it turns out, he stopped to take his last pick-up to lunch, which he was not supposed to do, so it was his fault). We believe the driver lied when he said traffic was bad, other limo drivers at the cruise said traffic was veryb light that day. While we were waiting for the late limo, we called the service to see what was going on and they would not pick-up or return our calls. The limo was filthy with garbage literally overfowing out of the containers and on to the floor. Based on all of this (mostly because the driver was rude), we chose not to give the driver a tip, at which time he cursed at us, very loudly. We contacted the limo service and they have done NOTHING. They refused any sort of refund claiming "they still provided a service". The person we spoke to promised he would speak to his manager and would call back, we NEVER received a call back or any sort of compensation for the horrible service we received. We chose using a limo service rather than using the cruise shuttle service because we were taking my husband's parents on a cruise to make their 50th anniversary special, and Onyx Limo completely spoiled this for us. For a service organization, they have much to learn about providing customer service.

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HORRIBLE service from Hyatt/Onyx Limousine Service!! We used them for a cruise transport from Houston Hobby airport to Galveston cruise port. From airport to cruise, Limo driver was late, did not meet us in airport as promised (we had to

3
★★★★★

HORRIBLE service from Hyatt/Onyx Limousine Service!! We used them for a cruise transport from Houston Hobby airport to Galveston cruise port. From airport to cruise, Limo driver was late, did not meet us in airport as promised (we had to

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Absolutely one of the best limo rentals in Houston I've had in several years. The rate for their party buses was very affordable, the driver was very cool and patient, and our party bus was perfect for a birthday group of 24. I highly RECOMMEND Onyx Limousine Service. They're definitely passionate about their business.

5
★★★★★

Absolutely one of the best limo rentals in Houston I've had in several years. The rate for their party buses was very affordable, the driver was very cool and patient, and our party bus was perfect for a birthday group of 24. I highly RECOMMEND Onyx Limousine Service. They're definitely passionate about their business.

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Absolutely one of the best limo rentals in Houston I've had in several years. The rate for their party buses was very affordable, the driver was very cool and patient, and our party bus was perfect for a birthday group of 24. I highly

3
★★★★★

Absolutely one of the best limo rentals in Houston I've had in several years. The rate for their party buses was very affordable, the driver was very cool and patient, and our party bus was perfect for a birthday group of 24. I highly

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I came down to Houston for the holidays to visit my family, friends and also to celebrate my birthday. I'm in the marines so I don't get to much time with the one's I love. I wanted to do something big and different this year for new

3
★★★★★

I came down to Houston for the holidays to visit my family, friends and also to celebrate my birthday. I'm in the marines so I don't get to much time with the one's I love. I wanted to do something big and different this year for new

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Used onyx this past Friday for my daughters homecoming. they were very helpful showed up before hand. made every one sign a contract for no alcohol or drug abuse in the party bus. the driver and the office staff were really nice and

3
★★★★★

Used onyx this past Friday for my daughters homecoming. they were very helpful showed up before hand. made every one sign a contract for no alcohol or drug abuse in the party bus. the driver and the office staff were really nice and

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I made one of the most important decisions of my life this past Tuesday. I proposed to my girlfriend now fiance. I used onyx limo for the transportation and to surprise her in different locations Onyx and the driver went beyond just

3
★★★★★

I made one of the most important decisions of my life this past Tuesday. I proposed to my girlfriend now fiance. I used onyx limo for the transportation and to surprise her in different locations Onyx and the driver went beyond just

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It was my Hubby's 40 birthday party and we were looking for a party bus to drive us around. The staff in the office was so helpful because I never rented one of those things before. They answered all my questions. I wanted something cool

3
★★★★★

It was my Hubby's 40 birthday party and we were looking for a party bus to drive us around. The staff in the office was so helpful because I never rented one of those things before. They answered all my questions. I wanted something cool

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My 21 birthday was this past weekend. i had invited about 26 people so i rented a party bus from onyx. i went to their office and the girls were so nice they showed me all the had i loved the party bus with the light up dance floor.

3
★★★★★

My 21 birthday was this past weekend. i had invited about 26 people so i rented a party bus from onyx. i went to their office and the girls were so nice they showed me all the had i loved the party bus with the light up dance floor.

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I would never suggest this place to anyone that wants to have a good time! My best friend had her bachlorette party on this supposed party bus and got nothing but hassled, a hard time, and exhaust in her lungs and me I got black and red

3
★★★★★

I would never suggest this place to anyone that wants to have a good time! My best friend had her bachlorette party on this supposed party bus and got nothing but hassled, a hard time, and exhaust in her lungs and me I got black and red

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I went to a girlfriend of mine's bachlorette party and felt so bad for her because it was so bad and embarrassing...the guy (KEN) actually asked for his tip up front and then told us if we didn't have it he would be happy to take us to an

3
★★★★★

I went to a girlfriend of mine's bachlorette party and felt so bad for her because it was so bad and embarrassing...the guy (KEN) actually asked for his tip up front and then told us if we didn't have it he would be happy to take us to an

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Horrible company! We had planned for weeks to make my friend's Bachelorette party perfect. She really wanted a certain party bus that they have and we had paid up front for this bus. When the bus arrived to pick us up it was not the bus

3
★★★★★

Horrible company! We had planned for weeks to make my friend's Bachelorette party perfect. She really wanted a certain party bus that they have and we had paid up front for this bus. When the bus arrived to pick us up it was not the bus

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A bridesmaid of mine went on the search for a party bus for my Bachelorette party and we ended up going with Onxy for it. HUGE Mistake! We got on the bus and it was nothing like in the photos that Maria(nina) sent to me I was so

3
★★★★★

A bridesmaid of mine went on the search for a party bus for my Bachelorette party and we ended up going with Onxy for it. HUGE Mistake! We got on the bus and it was nothing like in the photos that Maria(nina) sent to me I was so

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My company has been using Onyx Limousine Service for over seven years now and we couldn't be happier! I work for a Fortune 500 company and we spoke with several limousine companies before making a decision and we chose Onyx because of

3
★★★★★

My company has been using Onyx Limousine Service for over seven years now and we couldn't be happier! I work for a Fortune 500 company and we spoke with several limousine companies before making a decision and we chose Onyx because of

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I was refereed to this company by a friend, my sister was getting married and i was helping her plan her big day and her barchelorette party. I called onyx limousine i explained what i had in mind and told them that it was my first time

3
★★★★★

I was refereed to this company by a friend, my sister was getting married and i was helping her plan her big day and her barchelorette party. I called onyx limousine i explained what i had in mind and told them that it was my first time

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DO NOT USE ONYX LIMOUSINE SERVICE\r
\r
Onyx limousine Service in Houston switched vehicles on us at the last minute after taking payment....and this is not the first review you will find of this company doing so.\r
\r
Our case:\r
I rented

3
★★★★★

DO NOT USE ONYX LIMOUSINE SERVICE\r
\r
Onyx limousine Service in Houston switched vehicles on us at the last minute after taking payment....and this is not the first review you will find of this company doing so.\r
\r
Our case:\r
I rented

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I had a large wedding and needed several limos and the wedding coordinator used 3 companies. 1 company was almost an hour late and the cars were dirty inside the other company was ok but the a/c didn't work very good and the driver looked very "ghetto". This company definately stood out from the others!!!! They even got 2 last minute limos to replace the one that didn't show up!!! The drivers were awsome!!! Thank you guys for saving my wedding day Onyx XOXOXOXOXO :)

5
★★★★★

I had a large wedding and needed several limos and the wedding coordinator used 3 companies. 1 company was almost an hour late and the cars were dirty inside the other company was ok but the a/c didn't work very good and the driver looked very "ghetto". This company definately stood out from the others!!!! They even got 2 last minute limos to replace the one that didn't show up!!! The drivers were awsome!!! Thank you guys for saving my wedding day Onyx XOXOXOXOXO :)

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