San Pasqual

★★☆☆☆
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  • 975 San Pasqual Street

    Pasadena, CA 91106

    Map & Directions
  • 704-540-2043

About San Pasqual

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Hours
Mon-Fri 9am-6pm ; Sat Closed ; Sun Closed

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Sports & Recreation
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2.3333 3
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I lived in the apt for almost 2 years. The apartment was not that terrible (we had a corner unit so we didn't have neighbor noise issues) but the management had issues.

The first manager wrote a letter for something that was informal (ie holiday lights) and then did not write a letter about us apparently owing them hundreds of dollars for not paying the "pet rent." We checked our lease that we had resigned (which increased with each new lease) to make sure we knew the pet rent was included in our new rent total and when we nicely addressed this with the manager we were told "oh, so you're going to get ugly about this" and threatened lawyers I believe. We consulted many people to make sure it made sense that we understood our lease correctly and wondered why we never received a formal letter about this problem. Eventually the manager realized the mistake was their's and not ours. Shortly after a new manager came in.

During the next manager phase my car was damaged - a door was curled back along with some minor damage. I was asked if I filed a police report, and aside from putting that in a file there was nothing they'd do. I was surprised there was no notice sent out. They told us the garage was set up so that you could only leave if you have a garage button such that people don't try to sneak in after others to park in the garage... but very often I'd come home to find the garage door left fully open for the maintenance guys or gardeners.

This place is too pricey (It wouldn't surprise me if it was the most expensive in the area but a significant amount). It's nice that they have a pool and gazebo, but everything else is not that exciting.

2
★★☆☆☆

I lived in the apt for almost 2 years. The apartment was not that terrible (we had a corner unit so we didn't have neighbor noise issues) but the management had issues.

The first manager wrote a letter for something that was informal (ie holiday lights) and then did not write a letter about us apparently owing them hundreds of dollars for not paying the "pet rent." We checked our lease that we had resigned (which increased with each new lease) to make sure we knew the pet rent was included in our new rent total and when we nicely addressed this with the manager we were told "oh, so you're going to get ugly about this" and threatened lawyers I believe. We consulted many people to make sure it made sense that we understood our lease correctly and wondered why we never received a formal letter about this problem. Eventually the manager realized the mistake was their's and not ours. Shortly after a new manager came in.

During the next manager phase my car was damaged - a door was curled back along with some minor damage. I was asked if I filed a police report, and aside from putting that in a file there was nothing they'd do. I was surprised there was no notice sent out. They told us the garage was set up so that you could only leave if you have a garage button such that people don't try to sneak in after others to park in the garage... but very often I'd come home to find the garage door left fully open for the maintenance guys or gardeners.

This place is too pricey (It wouldn't surprise me if it was the most expensive in the area but a significant amount). It's nice that they have a pool and gazebo, but everything else is not that exciting.

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We moved from out of state and were given beautiful pictures, and lots of info online. We were told on the phone that this was a duplex and was newly renovated with an allowance of 4 pets and there was a dog area and gym, none of which is true unless renovation means a poor paint job and carpeting. We drove 900 miles to be rushed through the contract and tour because the manager was getting off of work. She told us that the laundry facilities (two washers and two dryers for the whole complex)were in great standing and the dryers dried a load in one cycle, which it usually takes about two thanks to all the lint beneath the trap (also a fire hazard). The first night was the worst, the walls are paper thin and the people above us had dogs, we were up most of the night listening to them run around. We had to ask the maintenance man a few days later where to put our trash.

The manager hardly ever shows up and when she does its only for a few hours in the morning and maybe one or two in the afternoon to let the mailman in. The elevator is in very poor condition and rattles and shakes, once it stopped too early and the door opened 2 feet or so below the floor level. When we first moved in the elevator permit was 5 months past expiration and about 2 months later was finally inspected. The walls have been painted over many times as well as the fuse box door and door to the water shut off valves. There was black mold in the shower and the bathtub had been painted. The new appliances are cheap. The outside of the complex is well kept but the courtyard is dreadful, there is usually sitting water by the guest house which smells horrid, the pool is usually slimy and unkempt and there is a large amount of dog waste in the dirt, rocks and ivy. I have seen probably 5-10 residents abusing the pet policy with "dangerous" breeds, dogs over 40lbs and cats who roam, especially in the garage! I would not recommend this complex to my enemies!

1
★☆☆☆☆

We moved from out of state and were given beautiful pictures, and lots of info online. We were told on the phone that this was a duplex and was newly renovated with an allowance of 4 pets and there was a dog area and gym, none of which is true unless renovation means a poor paint job and carpeting. We drove 900 miles to be rushed through the contract and tour because the manager was getting off of work. She told us that the laundry facilities (two washers and two dryers for the whole complex)were in great standing and the dryers dried a load in one cycle, which it usually takes about two thanks to all the lint beneath the trap (also a fire hazard). The first night was the worst, the walls are paper thin and the people above us had dogs, we were up most of the night listening to them run around. We had to ask the maintenance man a few days later where to put our trash.

The manager hardly ever shows up and when she does its only for a few hours in the morning and maybe one or two in the afternoon to let the mailman in. The elevator is in very poor condition and rattles and shakes, once it stopped too early and the door opened 2 feet or so below the floor level. When we first moved in the elevator permit was 5 months past expiration and about 2 months later was finally inspected. The walls have been painted over many times as well as the fuse box door and door to the water shut off valves. There was black mold in the shower and the bathtub had been painted. The new appliances are cheap. The outside of the complex is well kept but the courtyard is dreadful, there is usually sitting water by the guest house which smells horrid, the pool is usually slimy and unkempt and there is a large amount of dog waste in the dirt, rocks and ivy. I have seen probably 5-10 residents abusing the pet policy with "dangerous" breeds, dogs over 40lbs and cats who roam, especially in the garage! I would not recommend this complex to my enemies!

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When we first started renting here, management was courteous and friendly. The building was maintained well, and the front office took care of packages and service requests well.

Since then however, they have replaced the front office managers and now the lady that works there is NEVER there. What's the point in having a front office if it's never open? She would take frequent breaks whenever she was in, and would always leave early.

They have also totally abandoned their current residents so they could upgrade their apartments. They jacked up their prices so people would move out, and constantly have workers climbing on ladders up to your balcony at 8 in the morning to work on really "important" things like the balcony railing. *sigh*
Imagine sleeping and then getting woken up by a guy hammering on your 2nd floor balcony at 8 in the morning. They never informed us of this, and since that first time, it has happened constantly for the last 3 months that we lived there. We even had to live without water for 2 days, so they could replace the whole pipe system in the apartment! Luckily we had friends we could go to closeby to take a shower.

They also LOVE to overpaint everything after someone has vacated-- you can see and smell the layers of paint on everything -- your things will eventually stick to the cupboards and peel off the paint after awhile. Doors and drawers are tough to open. Popcorn ceilings with asbestos is nice, too. Any 'renovations' they do cannot possibly hide the crap underneath. Case in point, when we moved in, they were talking about renovating the elevators. A year later, they had not done anything. As we were moving out, they had slapped on these "luxurious" panels on the elevator walls. The panels were crooked and misaligned, and the floors had not been changed. Nice.

4
★★★★☆

When we first started renting here, management was courteous and friendly. The building was maintained well, and the front office took care of packages and service requests well.

Since then however, they have replaced the front office managers and now the lady that works there is NEVER there. What's the point in having a front office if it's never open? She would take frequent breaks whenever she was in, and would always leave early.

They have also totally abandoned their current residents so they could upgrade their apartments. They jacked up their prices so people would move out, and constantly have workers climbing on ladders up to your balcony at 8 in the morning to work on really "important" things like the balcony railing. *sigh*
Imagine sleeping and then getting woken up by a guy hammering on your 2nd floor balcony at 8 in the morning. They never informed us of this, and since that first time, it has happened constantly for the last 3 months that we lived there. We even had to live without water for 2 days, so they could replace the whole pipe system in the apartment! Luckily we had friends we could go to closeby to take a shower.

They also LOVE to overpaint everything after someone has vacated-- you can see and smell the layers of paint on everything -- your things will eventually stick to the cupboards and peel off the paint after awhile. Doors and drawers are tough to open. Popcorn ceilings with asbestos is nice, too. Any 'renovations' they do cannot possibly hide the crap underneath. Case in point, when we moved in, they were talking about renovating the elevators. A year later, they had not done anything. As we were moving out, they had slapped on these "luxurious" panels on the elevator walls. The panels were crooked and misaligned, and the floors had not been changed. Nice.

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