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Steinberg Diagnostic at Tenaya is over subscribed leading to long waits; staff call people out of order; technicians, in our case, flouted Doctors order until we forced her to do it as prescribed. Then she did it her way and added extra scans not called for. Tell your doctor to avoid this facility.
I went to Steinberg Diagnostic to get an x-ray for my arm. Their waiting room was clean and very good sized. They were very efficient about getting you in and out, and the x-ray I got had been doing his job for 19 years,and was great.
PROS: Convenient, efficient
A year ago we had to use this medical Imaging Center. I was satisfied with their services and their staff. Although you do not actually see the doctor, the technician is very proficient. Getting a copy of your medical record is also tricky. They need a week advance notice. This place I recommend.
This is one of the best place to get your test done. I have been to Steinberg a few times and always had a great experience. All of the techs are very professional and seems to know what they are doing. They have the most advantage equipments in the market. This is the place you can trust to have all of your test done.
My husband needed an MRI of the brain to see if he had any more M.S. lesions. Unfortunately, he is very difficult to scan because his neck is fused in a forward position, his lower back is fused and he has nerve damage in his extremities. He's also 6'6" and 240lbs and unable to walk. In order to scan his brain, his hips have to be extremely elevated so his neck and head will lie flat. Two other places could not accomplish this but Sara, Ray and Susan at the Teneya office were were extremely helpful, re-sourcefull and managed not to show their frustration and got the job done! Thank you so much!!
I brought my 2 year old in for xrays and they say that his arm was fine. The gentleman said that the xrays were negative. Anyways I asked for the xrays and he said that if the xrays are negative then I don't need them. My son suffered for 4 days. I finally took him somewhere else and they said my son had a broken elbow in 2 places!!!! I would never go back there again. Please stay away from them. I will be putting in complaints and they will be hearing from me!!!!!!!!!!!!!!
Cons: wrong diagnosis!!! go back to school and learn how to read the films!!!
good luck trying to get a check reimbursement from this company, I went here in March of 07 and I am still having issues finding anyone helpful to reimburse me when I shouldn't have paid up front anyway. I wouldn't even recommend this place to my worst enemy. Stay away from the billing department and do not pay up front! Have them bill you and ok the bill with your insurance provider, this place is so sketchy my insurance provider even filed a complaint.
Pros: nice staff , great front desk staff
Cons: horrid billing department
I was impressed with how easy it was to schedule, and very happy about the packet of information they provided with clear and easy to understand instructions for each test to be performed.
The technicians are very friendly and communicate clearly. I was treated with respect, and allowed privacy (sheet covering anything they were not working on directly). With certain procedures, I have found it is uncomfortable and felt exposed and violated - at Steinberg I felt that my dignity was left intact.
With the CT scans and MRI?s, the technicians were very sensitive to patient comfort, and issues like claustrophobia.
Excellent, and fast, CT machines.
Pros: Easy to schedule, clean and comfortable facility, caring staff.
Cons: For non-emergent procedures, sometimes a long wait for an appointment.