Dulce S. Samonte, MD

★★★★☆

About Dulce S. Samonte, MD

Categories
  • Pediatricians

Health & Medical

Health & Medical
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i have no words. she was the covering physician for my pedia. i called at 12am because my son was running a fever of 103 and her answering service took the call.they told me to wait for her call in about 15mins. THIS CYCLE WENT ON FOR 1 1/2 hours!!! i wouldve gone to the ER already butt he answering service kept saying that she will call me ASAP already. i ended up bringing my son to the ER after 1 1/2 hrs with a fever/chills/bluish skin. i called her office to tell her what had happened, and also to know what the heck her explanation was that she NEVER called me back-- it was a CRUEL thing to do to a parent with an emergency. I left a message and NEVER got a call back. My pedia knows all about this and has apologized profusely. I NEVER GOT A CALL OR MESSAGE FROM THIS OFFICE, not one word. I'm so glad she was only a covering doc. now when i have an emergency and they tell me she's covering, i request for another office instead.

1
★☆☆☆☆

i have no words. she was the covering physician for my pedia. i called at 12am because my son was running a fever of 103 and her answering service took the call.they told me to wait for her call in about 15mins. THIS CYCLE WENT ON FOR 1 1/2 hours!!! i wouldve gone to the ER already butt he answering service kept saying that she will call me ASAP already. i ended up bringing my son to the ER after 1 1/2 hrs with a fever/chills/bluish skin. i called her office to tell her what had happened, and also to know what the heck her explanation was that she NEVER called me back-- it was a CRUEL thing to do to a parent with an emergency. I left a message and NEVER got a call back. My pedia knows all about this and has apologized profusely. I NEVER GOT A CALL OR MESSAGE FROM THIS OFFICE, not one word. I'm so glad she was only a covering doc. now when i have an emergency and they tell me she's covering, i request for another office instead.

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Dr. Samonte is my pediatrician, along with my other two siblings, since we were born. She was an excellent doctor who made us comfortable whenever we went for appointments. The staff were friendly and welcoming. Although we moved, and thus had to find another pediatrician, I strongly recommend Dr. Samonte for those who are in the area.

4
★★★★☆

Dr. Samonte is my pediatrician, along with my other two siblings, since we were born. She was an excellent doctor who made us comfortable whenever we went for appointments. The staff were friendly and welcoming. Although we moved, and thus had to find another pediatrician, I strongly recommend Dr. Samonte for those who are in the area.

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