Eun Hee H. Kim, DDS

★★★★☆
  • 1135 North West Gilman Boulevard Suite F 5

    Issaquah, WA 98027

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About Eun Hee H. Kim, DDS

Categories
  • Dentists

Health & Medical

Health & Medical
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Dr. Kim is a very good dentist, my family and I have seen her for 7 years. HOWEVER recently her new staff at the front desk does NOT provide the same quality service. I spent many hours trying to clarify each item on my bill and discovered a number of mistakes, over-charges, and failure to file documentation that would lead to higher reimbursement from the insurance company.

The worst part of Dr. Kim's front office service is their unwillingness to resolve mistakes that are pointed out to them and corroborated by the insurance company. They just shut down all communication, imposing overcharges and mistaken reimbursement in a bill that even the insurance company stated was virtually twice what I should pay. I felt genuinely bullied to accept the mistaken charges with nowhere to turn as they were unwilling to set up a three-way call with me and the insurance company towards resolution.

There are plenty other great dentists who rightly deserve the business. Unfortuantely, Dr. Eun Hee Kim does not understand the business side of her practice.

3
★★★☆☆

Dr. Kim is a very good dentist, my family and I have seen her for 7 years. HOWEVER recently her new staff at the front desk does NOT provide the same quality service. I spent many hours trying to clarify each item on my bill and discovered a number of mistakes, over-charges, and failure to file documentation that would lead to higher reimbursement from the insurance company.

The worst part of Dr. Kim's front office service is their unwillingness to resolve mistakes that are pointed out to them and corroborated by the insurance company. They just shut down all communication, imposing overcharges and mistaken reimbursement in a bill that even the insurance company stated was virtually twice what I should pay. I felt genuinely bullied to accept the mistaken charges with nowhere to turn as they were unwilling to set up a three-way call with me and the insurance company towards resolution.

There are plenty other great dentists who rightly deserve the business. Unfortuantely, Dr. Eun Hee Kim does not understand the business side of her practice.

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My experience with Dr. Kim has been more than I could hope for with a dentist. I was always embarrassed to smile because of discoloration. Dr. Kim gave me a few options to consider and I went for it. Thanks for giving me a beautiful bright smile and the confidence that goes with it.

5
★★★★★

My experience with Dr. Kim has been more than I could hope for with a dentist. I was always embarrassed to smile because of discoloration. Dr. Kim gave me a few options to consider and I went for it. Thanks for giving me a beautiful bright smile and the confidence that goes with it.

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