Insider Pages obtains some of its healthcare provider information from HealthGrades who obtains that information from sources it believes to be reliable. However, because of the possibility of human and mechanical error as well as other factors, neither Insider Pages nor HealthGrades make any representations or warranties, express or implied, as to the accuracy or timeliness of its information, and cannot be responsible or liable for any errors or omissions in its information or the results obtained from the use of such information. The healthcare provider ratings and reviews are statements of opinion and not statements of fact or recommendations to utilize any healthcare provider services and do not constitute medical advice. Users are solely responsible for determining whether the information provided is suitable for their purposes, and reliance on the information is at the users' sole risk. Users should obtain any additional information necessary to make informed decisions. Neither Insider Pages nor Health Grades assume any responsibility or liability for any advice, treatment, or services rendered by any hospital, physician, or other healthcare provider, healthcare facility or health plan featured on the www.insiderpages.com site.
I called after my current family practice never called me back when calling in a prescription . Reception did answer the phone but was rude . I told her I had just delivered my first child the night before , no response . I started to tell her I had to leave a message and that they never call me back . I only got to I leave a message when she blurted in that they had the same policy there. That is not the issue that fact that I can't get a call back is , she then transferred me to a voice mail .
Dr. Davis has been my family physician for almost two years and I could not be any happier. She has always spent adequate time with me during my appointments and I have never felt like "just a number" with her.
A friend gave us the name of Geoff Wrinkle and we LOVE him!!! He is the best Dr. I have ever had, listened intently to me, he has been pursuing the problem that I have and has a terrific bed-side manner. My daughter from Asheville was having some problems, and came to visit us. We went to see Dr. Kelly for her, and she loves him too! Very attentive, and has really impressed us with his compassion. We have also received notes from both of the Drs thanking us for coming to their practice!!!!
We are most impressed with everything phase that we have encountered at Carmel Family Physicians with these two Drs!!! Highly recommend them, and IF they were to leave, we would go with them wherever they went!
Pros: parking, convenience, short waiting time, Dr. Kelly and Dr. Wrinkle are terrific
I am recently returned from doing overseas service work (ie: no pay) and have been unable to find a job here in the Charlotte area which means I have no insurance coverage. I have had a problem with my right ear (probably just dirt built up) for several months and was hoping to get my ears cleaned. I have been a patient at Carmel Family Physicians for over 20 years so I thought I would call and ask what their rate was to clean my ears. The office visit has gone up to $109 dollars (just to see a nurse or a PA) and the cost to clean my ears was an additional $140. I kid you not! This is ridiculous for the 15 minutes of their time that I need. I was not requesting a complete physical, any bloodwork, etc. Just a short appointment for someone to look at my ears.
I have been displeased with this location for several years, but assumed it was just bad timing etc. However, one can be objective and state that $249.00 to get one's ears cleaned is ridiculous no matter how long one has been a patient. I strongly suggest that everyone avoid pandering to these over-priced under-concerned physicians.
Pros: spiffy waiting room upholstery
Cons: COST, lack of concern
I moved to the Charlotte area in September '08. By December, I still hadn't established doctors in the area, so I called this clinic upon the recommendation of a colleague. I wasn't sick, but I do have some significant pre-existing conditions that I need to have managed by a doctor. When I called, I told the receptionist that I'd like to schedule an appointment to get my medical records transferred and to establish a patient record complete with referrals (if needed) to specialists, etc. I move fairly frequently and have ALWAYS had to do this with other physicians before I could be seen as a "patient". The receptionist told me that they don't have "those kinds" of appointments on patients and that if I wanted to come in, I could either wait until I was sick or I could schedule a physical, but that would be several months out. I said to her "oh, okay, well, because of my pre-existing conditions, I've always had to be a patient of record before being seen" and she responded with "no, we'll just see if there's anything we need to know about you when you get sick and come in." Seriously? When I do get sick, I don't particularly want to go to someone that knows absolutely nothing about me OR my medical history or be relied upon to complete a medical history on the spot while feeling lousy and probably not thinking clearly. I'm still without a doctor, but I'll take my business elsewhere, thanks.
Pros: Close to my new office
Cons: Wouldn't let me in the door unless I was sick or scheduled a physical for several months out
After moving here last summer, we didn't immediately find a family physician, so here we were, 9 months later without a doctor. Carmel Family Physicians is convenient to us, takes a number of insurance plans and accepts new patients. I got an appointment for the next day (!!!), and the doctor who saw my daughter was really, really nice. She was very thorough, listened to our concerns, and had a very caring manner. She also didn't treat us like idiots, which certainly can happen. I was very happy we found her. My daughter had to get a shot, which she freaks about, but the nurse who administered was the quickest and most pain-free I've ever seen. My fraidy-cat daughter smiled when it was over!
Other things, our wait was minimal, maybe 5-10 minutes, and checkout was easy. I am very happy we found Carmel Family Physicians!
Pros: Friendly staff, great doctor
I so wanted to find a good doctor and practice. My experience at Carmel Family Physicians from the start was a lack of good customer service, a doctor whom I saw only a few minutes and seemed not at all interested, and a misdiagnosed lab test. Instead of the doctor phoning to set up another appointment to discuss my ?so-called? condition, I simply had a nurse tell me I had such and such of a disease, to get some pills with this prescription and did not even tell me to have a nice day. I had to go to the Internet to see what she was telling me I had and what the prescribed medication was going to do to me. I have to say I was a bit upset. About a week later and with no apologies, a nurse calls me to let me know that there had been a mistake ? oops! I have heard similar stories since about this practice.
Cons: Proper medical treatment
Have you been to this doctor? Take our patient survey.
Do you feel the physician spends an appropriate amount of time with you?★★★★★ (12 ratings)
Ease of scheduling urgent appointments when you feel ill★★★★☆ (11 ratings)
Once you arrive for a scheduled appointment, how long do you have to wait before you see this physicianUnder 10 min (11 ratings)
Do you trust your physician to make decisions/recommendations that are in your best interests?★★★★★ (12 ratings)
Does the physician help you understand your medical condition(s)?★★★★★ (12 ratings)
Does the physician listen to you and answer your questions?★★★★★ (12 ratings)
Friendliness and courtesy of the office staff★★★★☆ (11 ratings)
Office environment (cleanliness, comfort, lighting, temperature, location)★★★★☆ (11 ratings)
Would you recommend your physician to family/friends?★★★★★ (12 ratings)