Jane N. Hon, DDS

★★★☆☆

About Jane N. Hon, DDS

Categories
  • Dentists

Health & Medical

Health & Medical
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I am not one who writes a review but decided to since I almost didn't go because of some of the prior comments. I had not visited the dentist since I moved here 3 years ago but ended up having a tooth ache at work. My boss recommended Dr. Hon. She was great, very gentle. Genie at the front went over everything with me before they did any work. (She is very pregnant though).Very happy I went and found a great office.

2
★★★★★

I am not one who writes a review but decided to since I almost didn't go because of some of the prior comments. I had not visited the dentist since I moved here 3 years ago but ended up having a tooth ache at work. My boss recommended Dr. Hon. She was great, very gentle. Genie at the front went over everything with me before they did any work. (She is very pregnant though).Very happy I went and found a great office.

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I had been a patient of Dr. Hon's for many years (over 10 years). It is hard for me not to write a comment to support my dentist after reading the negative reviews. I wholeheartedly agreed with the other positive comment on Dr. Hon and her office staff. I have never had any insurance or billing issues that they did not help me to resolve. It is especially hard for me to imagine them being dishonest . They have always given me an estimate before they do my work or before I even schedule an appointment. However, I will say that I was not shopping for prices either. Therefore, I cannot say if they are more or less expensive than other dentists in the area. Dr. Hon used to be a preferred provider for Met Life (how I found their office), unfortunately, they stopped being one many years ago. I changed dentist for a year or so before I ran back to her. You get what you paid for. I highly recommend her to anyone who is fearful. She has helped me over the years to overcome my fear of dentists. I was also given a guard by Dr. Hon ( guess she must recommend this a lot), At first , I was reluctant because it costs hundreds of $ and I just don't think I would ever use it. There is no way I would want to put that piece of plastic in my mouth every night. It must have taken them years to convince me to use it and what a difference it made with my headaches. Go see her if you really need some good dentistry. (They are not one of those offices that sells you full mouth veneers and cosmetic dentistry either). I love Dr. Hon and her staff!

2
★★★★★

I had been a patient of Dr. Hon's for many years (over 10 years). It is hard for me not to write a comment to support my dentist after reading the negative reviews. I wholeheartedly agreed with the other positive comment on Dr. Hon and her office staff. I have never had any insurance or billing issues that they did not help me to resolve. It is especially hard for me to imagine them being dishonest . They have always given me an estimate before they do my work or before I even schedule an appointment. However, I will say that I was not shopping for prices either. Therefore, I cannot say if they are more or less expensive than other dentists in the area. Dr. Hon used to be a preferred provider for Met Life (how I found their office), unfortunately, they stopped being one many years ago. I changed dentist for a year or so before I ran back to her. You get what you paid for. I highly recommend her to anyone who is fearful. She has helped me over the years to overcome my fear of dentists. I was also given a guard by Dr. Hon ( guess she must recommend this a lot), At first , I was reluctant because it costs hundreds of $ and I just don't think I would ever use it. There is no way I would want to put that piece of plastic in my mouth every night. It must have taken them years to convince me to use it and what a difference it made with my headaches. Go see her if you really need some good dentistry. (They are not one of those offices that sells you full mouth veneers and cosmetic dentistry either). I love Dr. Hon and her staff!

Pros: Great dentist. and quality work

Cons: no email

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Will never go back. Very sad that there are quite a few of these doctors around that reccomends extra work than necessary. And the charges were outrageous.

0
★☆☆☆☆

Will never go back. Very sad that there are quite a few of these doctors around that reccomends extra work than necessary. And the charges were outrageous.

Pros: nice office(with all the $$they're making)

Cons: dishonest, reccomends more work than necessary

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I found Dr. Hon through 1-800-dentist. I had not been a a few years and needed quite a bit of work done on my teeth. I went in for a tooth ache and before I knew what had happened I was being numbed up and drilled. It was only after I had half of my back tooth gone that she had her receptionist Jenny come back and go over the charges. I needed a crown; she also recommended I get a $400+ dollar bite guard. I declined the bite guard and agreed to the crown work. After three very painful visits and TWO crowns later (she only told me about the one and never quoted me for the second) I had paid a considerably larger amount then what had been quoted. When I checked my insurance claim later that month it showed that she had only charged them a quarter of what was showing on my bills. When I called to ask them about this I got different answers every time. One time it was that they didn??t have my records available another time it was that they did not submit the entire amount for services rendered to the insurance company because they knew I had already maxed out my benefit. The entire thing was totally shady. I would NEVER EVER go back there. One of the worst experiences of my life both physically because of the pain and monetarily. I would not ever recommend Jane Hon to anyone!

0
★☆☆☆☆

I found Dr. Hon through 1-800-dentist. I had not been a a few years and needed quite a bit of work done on my teeth. I went in for a tooth ache and before I knew what had happened I was being numbed up and drilled. It was only after I had half of my back tooth gone that she had her receptionist Jenny come back and go over the charges. I needed a crown; she also recommended I get a $400+ dollar bite guard. I declined the bite guard and agreed to the crown work. After three very painful visits and TWO crowns later (she only told me about the one and never quoted me for the second) I had paid a considerably larger amount then what had been quoted. When I checked my insurance claim later that month it showed that she had only charged them a quarter of what was showing on my bills. When I called to ask them about this I got different answers every time. One time it was that they didn??t have my records available another time it was that they did not submit the entire amount for services rendered to the insurance company because they knew I had already maxed out my benefit. The entire thing was totally shady. I would NEVER EVER go back there. One of the worst experiences of my life both physically because of the pain and monetarily. I would not ever recommend Jane Hon to anyone!

Pros: Her assistant was great

Cons: Dishonest, billing, given the run around, painful!

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I have been a patient of Dr. Hon's for nearly 17 years. She has completely restored all my old fillings with new crowns and gorgeous veneers. Jenny in the front office is ALWAYS helpful and provides whatever I need. I like that Dr. Hon recommended both my husband and I get night guards to protect our teeth against further damage from grinding and the night guards have worked wonders in protecting the investment in our teeth. I get (almost immediately) a billing statement from my insurance company showing what they were billed from Dr. Hon, how much they are covering and what my responsibility is. Always very clear. My husband and in-laws are also long-time patients of Dr. Hon's and are very satisfied with her work and professionalism. (and she is a lovely lady!)

2
★★★★★

I have been a patient of Dr. Hon's for nearly 17 years. She has completely restored all my old fillings with new crowns and gorgeous veneers. Jenny in the front office is ALWAYS helpful and provides whatever I need. I like that Dr. Hon recommended both my husband and I get night guards to protect our teeth against further damage from grinding and the night guards have worked wonders in protecting the investment in our teeth. I get (almost immediately) a billing statement from my insurance company showing what they were billed from Dr. Hon, how much they are covering and what my responsibility is. Always very clear. My husband and in-laws are also long-time patients of Dr. Hon's and are very satisfied with her work and professionalism. (and she is a lovely lady!)

Pros: Gentle, professional and spectacular results

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This was the WORST experience I have EVER had at a dentist office :( it began when I needed my wisdom teeth pulled so I called and Jenny, the receptionist -she was so freindly and nice over the phone!
Prior to Dr Hon removing my wisdom teeth she strongly suggested I get a night guard (which was very expensive- more than $500!) I really wanted a cheap one over the counter but she strongly suggested the custom fit ones are much better so I agreed to pay out of pocket in monthly installments on an agreed day a amount. I asked for a copy of the bill I would be personally paying off for the night guard and they kept brushing it off and saying they would mail it to me and ENSURED me it was ONLY for the night guard- Nothing else!! Also, I had a bad feeling, so I kept asking for the quote/breakdown of the total amount they were charging my insurance for all the services so I would have THAT for my records and they kept brushing that off as well and replying with the old "we will send it in the mail and are unable to provide this document right now due to it taking time from your insurance to respond". When I received the bill for what I needed to pay out of pocket for the night guard, it was well over the amount they told me in the office (ONLY the night guard balance). WHen I called to question the bill they told me this is what I owed and were unable (and STILL unable) to provide a beakdown of my personal bill I owed them for the nightguard - Instead Jenny has repeatedly told me she will ONLY provide me with what she gives every patient which is a copy of their office billing my insurance with a "left over balance due" which is just a dollar amount- no explanation of why it was higher than the original amount of the nightguard.
COST and DISHONESTY
I have been on time every month with my payments and now Jenny is saying "just ignore the finance charges on that invoice, they accrue after 3 months and we remove them when you pay it off". WOW! There was NO signed contract for a financial agreement including finance charges! When I asked Jenny for the agreement saying there would be finance charges- she said she could NOT supply me with that and that I should have it - this was actually yesterday 1/27/2010...
This has been going on for over 4 months where I have been trying to get documentation for why I am paying for more than the agreed upon amount for the nightguard!! Meanwhile they pull a devent amount of my account each month toward this balance which I have NO documentation or agreement saying what I am exactly paying for!!
Don't go to this dentist!!! They seem so nice but they are very unclear about billing- unable to provide documents- charge for a simple check up on a surgery, and are simply REDICULOUS!!!!

0
★☆☆☆☆

This was the WORST experience I have EVER had at a dentist office :( it began when I needed my wisdom teeth pulled so I called and Jenny, the receptionist -she was so freindly and nice over the phone!
Prior to Dr Hon removing my wisdom teeth she strongly suggested I get a night guard (which was very expensive- more than $500!) I really wanted a cheap one over the counter but she strongly suggested the custom fit ones are much better so I agreed to pay out of pocket in monthly installments on an agreed day a amount. I asked for a copy of the bill I would be personally paying off for the night guard and they kept brushing it off and saying they would mail it to me and ENSURED me it was ONLY for the night guard- Nothing else!! Also, I had a bad feeling, so I kept asking for the quote/breakdown of the total amount they were charging my insurance for all the services so I would have THAT for my records and they kept brushing that off as well and replying with the old "we will send it in the mail and are unable to provide this document right now due to it taking time from your insurance to respond". When I received the bill for what I needed to pay out of pocket for the night guard, it was well over the amount they told me in the office (ONLY the night guard balance). WHen I called to question the bill they told me this is what I owed and were unable (and STILL unable) to provide a beakdown of my personal bill I owed them for the nightguard - Instead Jenny has repeatedly told me she will ONLY provide me with what she gives every patient which is a copy of their office billing my insurance with a "left over balance due" which is just a dollar amount- no explanation of why it was higher than the original amount of the nightguard.
COST and DISHONESTY
I have been on time every month with my payments and now Jenny is saying "just ignore the finance charges on that invoice, they accrue after 3 months and we remove them when you pay it off". WOW! There was NO signed contract for a financial agreement including finance charges! When I asked Jenny for the agreement saying there would be finance charges- she said she could NOT supply me with that and that I should have it - this was actually yesterday 1/27/2010...
This has been going on for over 4 months where I have been trying to get documentation for why I am paying for more than the agreed upon amount for the nightguard!! Meanwhile they pull a devent amount of my account each month toward this balance which I have NO documentation or agreement saying what I am exactly paying for!!
Don't go to this dentist!!! They seem so nice but they are very unclear about billing- unable to provide documents- charge for a simple check up on a surgery, and are simply REDICULOUS!!!!

Pros: Easy to schedule first appointment

Cons: Overcharged, Poor work, Poor Service, Dishonest

 

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