Jolene J. Fredriksz, MD

★★★★☆
Jolene J. Fredriksz, MD specializes in Pediatrics and has 10 years of experience.
39.6534 -86.0845
Map and Directions to

317-865-2700

7830 Mcfarland Lane

Indianapolis, IN

46237

Get Directions

About Jolene J. Fredriksz, MD

Categories
Years Of Experience
10
Gender
Female
School
University Of South Carolina
Icon_info

Insider Pages obtains some of its healthcare provider information from HealthGrades who obtains that information from sources it believes to be reliable. However, because of the possibility of human and mechanical error as well as other factors, neither Insider Pages nor HealthGrades make any representations or warranties, express or implied, as to the accuracy or timeliness of its information, and cannot be responsible or liable for any errors or omissions in its information or the results obtained from the use of such information. The healthcare provider ratings and reviews are statements of opinion and not statements of fact or recommendations to utilize any healthcare provider services and do not constitute medical advice. Users are solely responsible for determining whether the information provided is suitable for their purposes, and reliance on the information is at the users' sole risk. Users should obtain any additional information necessary to make informed decisions. Neither Insider Pages nor Health Grades assume any responsibility or liability for any advice, treatment, or services rendered by any hospital, physician, or other healthcare provider, healthcare facility or health plan featured on the www.insiderpages.com site.

Health & Medical

Health & Medical
More choices in Indianapolis:
Resultset_next

Alexander D. Mih, MD

2505 North Arlington Avenue Indianapolis, IN

Resultset_next

Claudia J. Somes, MD

8803 North Meridian Street Indianapolis, IN

4.0 12
Hi! Sign in to let us know how Jolene J. Fredriksz, MD was?
Write a Review
Reviews 1 - 12 of 12.
.

WOW... I am absolutely amazed at some of the people that have an issue with the front desk staff and the nurses. I have been taking my children to Southside Pediatrics for 19 years. The front desk staff, the back office staff, the nurses and all of the doctors are absolutely phenominal !!! I have NEVER had any issues with rudeness or snobbiness...EVER. Anytime I have called with a question, problem or concern it has been addressed in a very professional and caring manner. My children love all of them, my daughter is now in college and still is a patient there, because 1. she loves it there and 2. since she is still attending school she can go to the pediatrician.
For those of you that are having a problem with the staff, maybe look in the mirror and see how you are approaching them and see if maybe YOU are the problem.
KUDOS to all of the Dr. and their staff!!!!

5
★★★★★

WOW... I am absolutely amazed at some of the people that have an issue with the front desk staff and the nurses. I have been taking my children to Southside Pediatrics for 19 years. The front desk staff, the back office staff, the nurses and all of the doctors are absolutely phenominal !!! I have NEVER had any issues with rudeness or snobbiness...EVER. Anytime I have called with a question, problem or concern it has been addressed in a very professional and caring manner. My children love all of them, my daughter is now in college and still is a patient there, because 1. she loves it there and 2. since she is still attending school she can go to the pediatrician.
For those of you that are having a problem with the staff, maybe look in the mirror and see how you are approaching them and see if maybe YOU are the problem.
KUDOS to all of the Dr. and their staff!!!!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I've been taking my girls to Dr. Phillips for 12 years now and he is the best!! My girls love this man so much that they ask me to take them to see Dr. Phillips :) It's great when your child needs to see their Dr. and they have no fear of going. I wish he was a Family Dr. so we all could use him. I would recommend him to any new mother or any mother seeking a new Pediatrition.

I will have to agree about the front desk staff. I try to overlook them due to the trust I have with Dr. Phillips. We had a mix up with our insurance and had an balance of $40.00 dollars that needed to be paid. I just assumed my husband would pay it when he arrived. Not the case. They told him that we were being refused to be seen because she tried to call me back and I was all kinds of rude to her and she would not allow any patients to talk to her the way I did. This really through me for a loop because the only phone call I had received from the time the apponitment was made and the time my husband called was one that when I answered nobody was speaking, I said hello several times and even said if you can hear me, I can't hear you. You will need to call back please. The number was not the main line number so at the time I had no idea who it was. Her tale was so far from the truth that I could not believe what I was hearing. My mother was standing right next to me when I answered the phone and never did I say anything out of line. She told the other ladies in the office that I was rude, yelled at her and then hung up on her after she told me I owed them $40.00. They tried to actually decide that I could never bring my children back to see Dr. Phillips because of her so far from the truth story. I was so upset and I'm pretty sure that this was never discussed with Dr. Phillips at all. I have been in that office so many times and I have never been out of line with any of the front office ladies. I can't believe that any of those Dr's would allow this kind of behavior but then again, do they really know. Are any of us telling them? I never said anything to him about it. My main concern is my children and the care they receive and I'm overly pleased with their Dr. so I've been taking the best with the worse. Now that my girls are old enough to observe behaviors, they both have said that they ladies at the front desk are rude... If my 10 & 12 yr olds are saying that, i'm sure that would be the case.

I do know that the reason all the toys and stuff have been removed is due to the spread of germs. I welcome that change. If your child needs to be entertained for the 15 min you wait in the waiting room , you should probably bring some of their own items to play with. This is a Dr.'s office where sick children are brought in daily to be treated. Those toys and books are so covered in germs that I never would allow my kids to play or touch them. I always brought things for them. You should be thankful those items were taken out. I don't really enjoy my kids being sick and I'm sure they don't as well. The perfect place to pick up some sickly germ would be in the Dr's office where all the sick children are touching and playing with everything... I would think long and hard before I would complain about the lost toys in the waiting room. It's best for everyone visiting the office.

My rating would be a five if the ladies had better people skills.

4
★★★★☆

I've been taking my girls to Dr. Phillips for 12 years now and he is the best!! My girls love this man so much that they ask me to take them to see Dr. Phillips :) It's great when your child needs to see their Dr. and they have no fear of going. I wish he was a Family Dr. so we all could use him. I would recommend him to any new mother or any mother seeking a new Pediatrition.

I will have to agree about the front desk staff. I try to overlook them due to the trust I have with Dr. Phillips. We had a mix up with our insurance and had an balance of $40.00 dollars that needed to be paid. I just assumed my husband would pay it when he arrived. Not the case. They told him that we were being refused to be seen because she tried to call me back and I was all kinds of rude to her and she would not allow any patients to talk to her the way I did. This really through me for a loop because the only phone call I had received from the time the apponitment was made and the time my husband called was one that when I answered nobody was speaking, I said hello several times and even said if you can hear me, I can't hear you. You will need to call back please. The number was not the main line number so at the time I had no idea who it was. Her tale was so far from the truth that I could not believe what I was hearing. My mother was standing right next to me when I answered the phone and never did I say anything out of line. She told the other ladies in the office that I was rude, yelled at her and then hung up on her after she told me I owed them $40.00. They tried to actually decide that I could never bring my children back to see Dr. Phillips because of her so far from the truth story. I was so upset and I'm pretty sure that this was never discussed with Dr. Phillips at all. I have been in that office so many times and I have never been out of line with any of the front office ladies. I can't believe that any of those Dr's would allow this kind of behavior but then again, do they really know. Are any of us telling them? I never said anything to him about it. My main concern is my children and the care they receive and I'm overly pleased with their Dr. so I've been taking the best with the worse. Now that my girls are old enough to observe behaviors, they both have said that they ladies at the front desk are rude... If my 10 & 12 yr olds are saying that, i'm sure that would be the case.

I do know that the reason all the toys and stuff have been removed is due to the spread of germs. I welcome that change. If your child needs to be entertained for the 15 min you wait in the waiting room , you should probably bring some of their own items to play with. This is a Dr.'s office where sick children are brought in daily to be treated. Those toys and books are so covered in germs that I never would allow my kids to play or touch them. I always brought things for them. You should be thankful those items were taken out. I don't really enjoy my kids being sick and I'm sure they don't as well. The perfect place to pick up some sickly germ would be in the Dr's office where all the sick children are touching and playing with everything... I would think long and hard before I would complain about the lost toys in the waiting room. It's best for everyone visiting the office.

My rating would be a five if the ladies had better people skills.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

My experience is with the nurses and front desk and Dr. Gloyeske. The front desk women are hateful and not nice at all. They act as if you are bothersome to their day. The nurses are hateful and non caring. The one today jabbed my kid with her shots as if she was stabbing a potato or steak. Dr. Gloyeske is the worst doctor in the world. He actually told my kid its all in her head how she has felt and been feeling that she is a hypocondriac spelled wrong im sure. He thinks she makes up her illnesses which would be pointless. He is very rude and hateful to us and I cant wait for new insurance to leave him and never look back!

1
★☆☆☆☆

My experience is with the nurses and front desk and Dr. Gloyeske. The front desk women are hateful and not nice at all. They act as if you are bothersome to their day. The nurses are hateful and non caring. The one today jabbed my kid with her shots as if she was stabbing a potato or steak. Dr. Gloyeske is the worst doctor in the world. He actually told my kid its all in her head how she has felt and been feeling that she is a hypocondriac spelled wrong im sure. He thinks she makes up her illnesses which would be pointless. He is very rude and hateful to us and I cant wait for new insurance to leave him and never look back!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Dr. Fredrikszis is a very good doctor. She was very kind when my son was born and I could not get him into a doctor's office because they were full and Dr Fredriksz said that she would see him because he was ill when he was born. That right there said that she cared and she would be a wonderful doctor. So for the past 17 months she has been his doctor and we love her to death. A better doctor couldn't have picked up and for that we are thankful for her.

5
★★★★★

Dr. Fredrikszis is a very good doctor. She was very kind when my son was born and I could not get him into a doctor's office because they were full and Dr Fredriksz said that she would see him because he was ill when he was born. That right there said that she cared and she would be a wonderful doctor. So for the past 17 months she has been his doctor and we love her to death. A better doctor couldn't have picked up and for that we are thankful for her.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

This is my first child and after reading the reveiws on this office I was impressed. After having our little girl...Doc Fredriksz paid us a visit in our room and we just fell in love with her. She made us feel like she had all the time in the world to talk to us! And eased some of our fears of being new parents. Every visit she comes in so cheerful and relieves some of my anxiety's of the new phase of raising a child. She answers all my questions no matter how dumb I may feel they are. For me she is a answer to prayer...I so wanted a doctor that I could trust my baby girl to and also feel comfortable to talk to. And I found her!

5
★★★★★

This is my first child and after reading the reveiws on this office I was impressed. After having our little girl...Doc Fredriksz paid us a visit in our room and we just fell in love with her. She made us feel like she had all the time in the world to talk to us! And eased some of our fears of being new parents. Every visit she comes in so cheerful and relieves some of my anxiety's of the new phase of raising a child. She answers all my questions no matter how dumb I may feel they are. For me she is a answer to prayer...I so wanted a doctor that I could trust my baby girl to and also feel comfortable to talk to. And I found her!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

We had a pediatrician on another side of town and she made me feel like an idiot when it came to my son (even though he was my first child), then we found Dr. fredrikz and we love her. My son doesn't hate going to the doctor, she always tells me there are no stupid questions and she makes me feel good about the care my son is in. I agree about the staff that answers the phones and checks you in though, they can sometimes be very rude but have gotten better in the year that i have been taking my child there.

5
★★★★★

We had a pediatrician on another side of town and she made me feel like an idiot when it came to my son (even though he was my first child), then we found Dr. fredrikz and we love her. My son doesn't hate going to the doctor, she always tells me there are no stupid questions and she makes me feel good about the care my son is in. I agree about the staff that answers the phones and checks you in though, they can sometimes be very rude but have gotten better in the year that i have been taking my child there.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

My daughter thinks she's "cool" because she (Dr. Fredriksz) dresses trendy-confortable, yet trendy...some may think "who cares" what she's wearing, but if it helps an anxious 7 year old relax, then please keep wearing your Roxy shoes Dr. Fredriksz! Dr. Fredriksz is a thorough pediatrician and shows genuine concern to me and my daughter-best pediatrician by far!

Front desk staff can seem cold and unfriendly, they need to work on that! Otherwise, we love Dr. Fredriksz!!!

4
★★★★☆

My daughter thinks she's "cool" because she (Dr. Fredriksz) dresses trendy-confortable, yet trendy...some may think "who cares" what she's wearing, but if it helps an anxious 7 year old relax, then please keep wearing your Roxy shoes Dr. Fredriksz! Dr. Fredriksz is a thorough pediatrician and shows genuine concern to me and my daughter-best pediatrician by far!

Front desk staff can seem cold and unfriendly, they need to work on that! Otherwise, we love Dr. Fredriksz!!!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

My children have been going to SS peds since they were born. Recently their dr. has retired, (Dr. Need) sad to say...but all the doctors there are fantastic!! I never have a problem getting them in to be seen, whether they be sick or well, and the wait time is very minimal. My oldest is 16 and she loves this office. They are patient and always try to answer any questions we may have. I couldn't imagine going anywhere else!!!

5
★★★★★

My children have been going to SS peds since they were born. Recently their dr. has retired, (Dr. Need) sad to say...but all the doctors there are fantastic!! I never have a problem getting them in to be seen, whether they be sick or well, and the wait time is very minimal. My oldest is 16 and she loves this office. They are patient and always try to answer any questions we may have. I couldn't imagine going anywhere else!!!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

My kids have been going to this office since they were born, and my son will be 11 in December. They have always seen Dr. Need who has recently retired and my youngest son's first doctor appt with his new doctor is tomorrow and I look forward to meeting them. Every doctor I have had the chance to experience at this doctor's office has always been very thorough and helpful, and I have always found the nurses to be that way as well. I also never have a problem getting my kids in to be seen. Although the only thing for the kids in the lobby is a table with some books, fortunately I have never found myself waiting too long for that to be a problem.

4
★★★★☆

My kids have been going to this office since they were born, and my son will be 11 in December. They have always seen Dr. Need who has recently retired and my youngest son's first doctor appt with his new doctor is tomorrow and I look forward to meeting them. Every doctor I have had the chance to experience at this doctor's office has always been very thorough and helpful, and I have always found the nurses to be that way as well. I also never have a problem getting my kids in to be seen. Although the only thing for the kids in the lobby is a table with some books, fortunately I have never found myself waiting too long for that to be a problem.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I have been taking my children to Dr. Gloyeske at Southside Pediatrics for the past 7 years. I have never once been disappointed.

Dr. Gloyeske goes out of his way to talk to my children to find if they have any of their own concerns regarding their health and well-being. He has always been caring and respectful.

When my son had to have surgery 2 years ago, Dr. Gloyeske was mindful to explain what was going on and what needed to be done in a way that my son could understand.

Now that we live an hour away and have an insurance that charges a higher co-pay for our visits to SS, I still can not bear to change physicians. I trust the care that my children receive at SS.

5
★★★★★

I have been taking my children to Dr. Gloyeske at Southside Pediatrics for the past 7 years. I have never once been disappointed.

Dr. Gloyeske goes out of his way to talk to my children to find if they have any of their own concerns regarding their health and well-being. He has always been caring and respectful.

When my son had to have surgery 2 years ago, Dr. Gloyeske was mindful to explain what was going on and what needed to be done in a way that my son could understand.

Now that we live an hour away and have an insurance that charges a higher co-pay for our visits to SS, I still can not bear to change physicians. I trust the care that my children receive at SS.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I have taken my kids to Southside Pediatrics since before they were born...literally! Dr. John Phillips, JR was the ONLY pediatrician willing to make a before birth appt with my husband and I to meet with us, discuss our concerns, etc before our son was born. He was even helpful when our second child was born at another hospital because at that time we had a different ins policy that made SS Peds out of network for us. He came to our rescue again 2 years later when that same child had to have some tests done at the hospital and we had questions....late in the evening!!!! All of the docs have been very available to us, the staff, kind and helpful. I think you may want to take another look...we have recommended many people to this office over the years and none have been less than thrilled with the service and care they have received! 3 thumbs UP!!!

5
★★★★★

I have taken my kids to Southside Pediatrics since before they were born...literally! Dr. John Phillips, JR was the ONLY pediatrician willing to make a before birth appt with my husband and I to meet with us, discuss our concerns, etc before our son was born. He was even helpful when our second child was born at another hospital because at that time we had a different ins policy that made SS Peds out of network for us. He came to our rescue again 2 years later when that same child had to have some tests done at the hospital and we had questions....late in the evening!!!! All of the docs have been very available to us, the staff, kind and helpful. I think you may want to take another look...we have recommended many people to this office over the years and none have been less than thrilled with the service and care they have received! 3 thumbs UP!!!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

If your first impression of a doctor's office is the front desk staff, I would think that you would want to get nice, friendly, helpful people to staff the front desk.

Apparently not at this pediatrics office.

The front desk staff (and even some of the nurses who work in the actual back offices) are snooty, rude and unhelpful.

They seem to be bothered by the fact that you are even there, even though you are the reason that THEY are there.

I have been associated with this office for many years, and things have not changed, even though they did change locations and this office is now located near St. Francis Hosptial, south.

I would think that at a pediatrician's office they would have activiites for kids in the waiting rooms. Nope. Not here.

Just be aware. If they dont' care to hire the best, what kind of care is your child receiving?

2
★★☆☆☆

If your first impression of a doctor's office is the front desk staff, I would think that you would want to get nice, friendly, helpful people to staff the front desk.

Apparently not at this pediatrics office.

The front desk staff (and even some of the nurses who work in the actual back offices) are snooty, rude and unhelpful.

They seem to be bothered by the fact that you are even there, even though you are the reason that THEY are there.

I have been associated with this office for many years, and things have not changed, even though they did change locations and this office is now located near St. Francis Hosptial, south.

I would think that at a pediatrician's office they would have activiites for kids in the waiting rooms. Nope. Not here.

Just be aware. If they dont' care to hire the best, what kind of care is your child receiving?

Was this review helpful to you?
Ratings_icons Ratings_icons

Similar Nearby

Similar Nearby

  1. 1
    0.00 mi
  2. 2
    Linda D. Blanchard, MD
    5% ★★★★★ 3 reviews
    0.00 mi
  3. 3
    0.46 mi
  4. 4
    0.46 mi
  5. 5
    Clown Pediatrics Pc
    4% ★★★★☆ 16 reviews
    0.60 mi