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Dr. Chen and his staff not only excelled, but far surpassed my expectations. Every step of the process was easily obtained through professionalism, promptness, and thorough explanations. I would recommend Dr. Chen to anyone that seeks the best care and results. Candice, Albuquerque, NM
Excellent doctor, excellent staff! Dr. Chen is very attentive to patient needs and is detailed and conscientious in his approach with beauty enhancements and surgical improvements. I have been extremely happy with his work and I would highly recommend his services. Very professional and highly trained and acclaimed in his field. I am proud to say that he is superior to any other professional in his arena in the Albuquerque area. Sarah Y., Albuquerque, NM
I went to Dr. Chen for a rhinoplasty. I told him I wanted a straight nose. I healed up after the nose job with a nose much bigger than I ever went in with! If anything, he built up cartilage over the dorsal hump. My nose is now wider, longer, out of proportion to my face, and still has the dorsal hump but bigger. I get so many insults that I hardly dare to leave my home. It causes me to be depressed.... I paid cash for the service and it was a huge amount of money to me. Now I am unemployed and have no way of trying to get this fixed. A very bad appearance CAN be a disability. It hurts my social life and my mental state from getting daily insults. I have pics of what he did to my face. And please read the other reviews online... many were negative. Email me if you want to see the pics. I was beautiful before the surgery, but with a large nose. Now I am misshapen, almost deformed... I do not recommend Neil Chen for plastic surgery.
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Do you feel the physician spends an appropriate amount of time with you?★★★★☆ (11 ratings)
Ease of scheduling urgent appointments when you feel ill★★★★☆ (9 ratings)
Once you arrive for a scheduled appointment, how long do you have to wait before you see this physicianUnder 10 min (11 ratings)
Do you trust your physician to make decisions/recommendations that are in your best interests?★★★★☆ (11 ratings)
Does the physician help you understand your medical condition(s)?★★★★☆ (11 ratings)
Does the physician listen to you and answer your questions?★★★★☆ (11 ratings)
Friendliness and courtesy of the office staff★★★★☆ (11 ratings)
Office environment (cleanliness, comfort, lighting, temperature, location)★★★★☆ (11 ratings)
Would you recommend your physician to family/friends?★★★★☆ (11 ratings)