Patricia A. Cavender, MD

★★★☆☆

About Patricia A. Cavender, MD

Categories
  • Dermatologists

Health & Medical

Health & Medical
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According to her, I am too young to have any real medical issues...yeah...I know! That's what concerns me! I am having symptoms, and I'm too young for them! She gave me a basic full body examination checking for moles, but disregarded the reason I came in to begin with. She didn't take me seriously and completely blew me off.

1
★☆☆☆☆

According to her, I am too young to have any real medical issues...yeah...I know! That's what concerns me! I am having symptoms, and I'm too young for them! She gave me a basic full body examination checking for moles, but disregarded the reason I came in to begin with. She didn't take me seriously and completely blew me off.

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I had a dermatology appointment with Dr. Cavendar this month (May 2007) where her name is clearly listed as a preferred provider in-network for Pacificare PPO.

I waited 3 months for the visit and she was referred by my personal physician b/c she is in the same group as him. I can go in or out of network, but in-network is paid 80% vs 50% on my insurance. I have had no problems with the Pacificare list and have been with them 6 years.

I get to the office and the in-take clerk says "ooooh Dr. Cavender is considered 'out of network' for your PPO plan. Okay, what does that mean? I ask. I am told that I can still see Dr. Cavender, but it will be charged at full price--and that the clerk is just giving me this disclosure because she is supposed to. I asked her why she didn't say something when I made the appointment, and that I had explained I would wait the 3 months as my Dr. recommended Dr. Cavendar and it was not urgent item, but still needed medical follow up.

She just looked at me and said well, I am giving you the disclosure I am required to do--you can still see the Dr.

I said, well, I work hard to make sure my insurance works for me and this is really lousy to have to pay out of network when you are listed on the site as in-network. I then said I would just find another dermatologist and would not see the doctor. The clerk said its your choice and that was it. I left.

I want to make others aware that if you use this doctor, please make them check your insurance fully otherwise they don't mind wasting your time at all.

If there was such a thing as customer concern--this doctor should of at the very least have offered to do this visit at the in-network price as this was only a first-time consultation appt and I was referred by my primary doctor. The group has always been in my network.

They might have won me over as a customer that didn't mind paying future visits out of network. I could have at least found out if this doctor was worth paying the extra for. Since they didn't care one way or another about me and my time, I figured that they must not be that good anyway, and I would find a doctor that doesn't do a bait and switch at the in-take counter minutes before your appointment is starting.

1
★☆☆☆☆

I had a dermatology appointment with Dr. Cavendar this month (May 2007) where her name is clearly listed as a preferred provider in-network for Pacificare PPO.

I waited 3 months for the visit and she was referred by my personal physician b/c she is in the same group as him. I can go in or out of network, but in-network is paid 80% vs 50% on my insurance. I have had no problems with the Pacificare list and have been with them 6 years.

I get to the office and the in-take clerk says "ooooh Dr. Cavender is considered 'out of network' for your PPO plan. Okay, what does that mean? I ask. I am told that I can still see Dr. Cavender, but it will be charged at full price--and that the clerk is just giving me this disclosure because she is supposed to. I asked her why she didn't say something when I made the appointment, and that I had explained I would wait the 3 months as my Dr. recommended Dr. Cavendar and it was not urgent item, but still needed medical follow up.

She just looked at me and said well, I am giving you the disclosure I am required to do--you can still see the Dr.

I said, well, I work hard to make sure my insurance works for me and this is really lousy to have to pay out of network when you are listed on the site as in-network. I then said I would just find another dermatologist and would not see the doctor. The clerk said its your choice and that was it. I left.

I want to make others aware that if you use this doctor, please make them check your insurance fully otherwise they don't mind wasting your time at all.

If there was such a thing as customer concern--this doctor should of at the very least have offered to do this visit at the in-network price as this was only a first-time consultation appt and I was referred by my primary doctor. The group has always been in my network.

They might have won me over as a customer that didn't mind paying future visits out of network. I could have at least found out if this doctor was worth paying the extra for. Since they didn't care one way or another about me and my time, I figured that they must not be that good anyway, and I would find a doctor that doesn't do a bait and switch at the in-take counter minutes before your appointment is starting.

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