Rachel C. Bernstein, MD

★★★★☆

About Rachel C. Bernstein, MD

Categories
  • Ob-Gyn

Health & Medical

Health & Medical
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This office is unprofessional. I was treated like a number, not a valued patient in my opinion. I would not recommend this doctor to anyone either. On my first office visit in 2013, I waited an hour and a half to see doctor Bernstein. She did apologize but said other patience with more pressing matters came before me. I understood that but was shocked by the attitude that came along with it.
Then I get a notice from my insurance company to schedule my Well Woman Exam 2015. I had forgotten what happened on my first visit so I called their office to schedule my appointment. I get there and the receptionist informs me that she does not have me scheduled for an appointment and I can reschedule. Her tone is unfriendly and dismissive. I do not feel like arguing with the receptionist because I know I did schedule my appointment for this day. So I do reschedule for the following week.
The day of my appointment I wait for 45 minutes in the patient room BEFORE Dr. Bernstein walks in to greet me. Im looking at my watch as she enters the room, she does not offer any kind of apology and basically said it is what it is and she can't do anything about the time. She made me feel like she had so many patients that if I didn't like it, I could leave. Well, I am already there and I need the exam so I shut my mouth and smile knowing that when I get home I will write this review. I will never return to this office again.

1
★☆☆☆☆

This office is unprofessional. I was treated like a number, not a valued patient in my opinion. I would not recommend this doctor to anyone either. On my first office visit in 2013, I waited an hour and a half to see doctor Bernstein. She did apologize but said other patience with more pressing matters came before me. I understood that but was shocked by the attitude that came along with it.
Then I get a notice from my insurance company to schedule my Well Woman Exam 2015. I had forgotten what happened on my first visit so I called their office to schedule my appointment. I get there and the receptionist informs me that she does not have me scheduled for an appointment and I can reschedule. Her tone is unfriendly and dismissive. I do not feel like arguing with the receptionist because I know I did schedule my appointment for this day. So I do reschedule for the following week.
The day of my appointment I wait for 45 minutes in the patient room BEFORE Dr. Bernstein walks in to greet me. Im looking at my watch as she enters the room, she does not offer any kind of apology and basically said it is what it is and she can't do anything about the time. She made me feel like she had so many patients that if I didn't like it, I could leave. Well, I am already there and I need the exam so I shut my mouth and smile knowing that when I get home I will write this review. I will never return to this office again.

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