Rossanne M. Sosa, DDS

★★☆☆☆
Rossanne M. Sosa, DDS is a Pediatric Dentistry specialist in San Diego, CA.
32.8223 -117.099
Map and Directions to

858-496-9018

10715 Tierrasanta Boulevard Suite A And B

San Diego, CA

92124

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About Rossanne M. Sosa, DDS

Categories
  • Pediatric Dentists
Gender
Female
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I took my nine-year-old and three-year-old sons into Dr. Rossanne Sosa??s office, and an hour later, upon leaving, I was appalled by the way a professional serving the public would treat a family. My wife and I both hold professions that require strong interpersonal skills - I am a Paramedic, and she is an elementary school teacher - so we are fully-aware of the importance of honest, appropriate communication. When working with families, it cannot be a one-man show, rather, it is a partnership in which the best interest of the child needs to remain at the forefront. Dr. Sosa clearly has not embraced this.

My son needed a filling replaced, and because my wife??s insurance had just changed, this was the third dentist we had visited in just two months. He had just previously had x-rays taken, which we had in hand at the visit. Dr. Sosa needed consent to take further x-rays of the entire head, and I was concerned about his radiation exposure, being that x-rays had just been taken a few weeks prior. Dr. Sosa was agitated and offended by my simple questioning and request for her to further explain information to me before giving my consent for this procedure. She became rude, condescending, and judgmental, all of which was portrayed to and in front of my sons. Throughout the visit, she attacked my parenting skills and ability to give my son proper dental care because he had not been seen in her office for over four years (though he had been seen in other offices under our insurance every six months), stating that I ??needed to stop making excuses and own up to the fact that it was my responsibility to bring him to HER?, even if I was paying out-of-pocket. I explained to her that I wasn??t trying to skip the procedure ?? I wanted the work done on my son - I just needed all of the information in order to make an informed decision, but she consistently interrupted me, repeatedly stating that I ??just need to go find another dentist to do the work?. Again, I calmly tried to explain that I didn??t need another dentist ?? I just needed her to stop the attitude so that we could work it out. She threw down his file and walked away, demanding that we leave immediately. I just needed his x-rays back (which belonged to our family) and I would be gone, but it wasn??t that simple. In a controlling show-down, she refused to hand over his x-rays, insisting that I be ushered out first. Once again, this huge display of lack of discretion and professionalism all took place in front of my two sons, who were horrified.

We have taught our children that a large part of developing character is having the confidence to be assertive and ask questions when you need clarification. When it comes to your healthcare, we must be as informed and knowledgeable as possible ?? it??s our responsibility. My children were confused and scared at Dr. Sosa??s lack of self-control and display of anger and impatience. Dr. Sosa is clearly irritated and frustrated with parent involvement and interaction, and I believe that she needs to strongly consider the implications of her negative, patronizing attitude, especially considering that she works with children and families. She should NOT be practicing with children/families, given her abrasive, verbally-abusive demeanor, and I have reported this to the CDA.

1
★☆☆☆☆

I took my nine-year-old and three-year-old sons into Dr. Rossanne Sosa??s office, and an hour later, upon leaving, I was appalled by the way a professional serving the public would treat a family. My wife and I both hold professions that require strong interpersonal skills - I am a Paramedic, and she is an elementary school teacher - so we are fully-aware of the importance of honest, appropriate communication. When working with families, it cannot be a one-man show, rather, it is a partnership in which the best interest of the child needs to remain at the forefront. Dr. Sosa clearly has not embraced this.

My son needed a filling replaced, and because my wife??s insurance had just changed, this was the third dentist we had visited in just two months. He had just previously had x-rays taken, which we had in hand at the visit. Dr. Sosa needed consent to take further x-rays of the entire head, and I was concerned about his radiation exposure, being that x-rays had just been taken a few weeks prior. Dr. Sosa was agitated and offended by my simple questioning and request for her to further explain information to me before giving my consent for this procedure. She became rude, condescending, and judgmental, all of which was portrayed to and in front of my sons. Throughout the visit, she attacked my parenting skills and ability to give my son proper dental care because he had not been seen in her office for over four years (though he had been seen in other offices under our insurance every six months), stating that I ??needed to stop making excuses and own up to the fact that it was my responsibility to bring him to HER?, even if I was paying out-of-pocket. I explained to her that I wasn??t trying to skip the procedure ?? I wanted the work done on my son - I just needed all of the information in order to make an informed decision, but she consistently interrupted me, repeatedly stating that I ??just need to go find another dentist to do the work?. Again, I calmly tried to explain that I didn??t need another dentist ?? I just needed her to stop the attitude so that we could work it out. She threw down his file and walked away, demanding that we leave immediately. I just needed his x-rays back (which belonged to our family) and I would be gone, but it wasn??t that simple. In a controlling show-down, she refused to hand over his x-rays, insisting that I be ushered out first. Once again, this huge display of lack of discretion and professionalism all took place in front of my two sons, who were horrified.

We have taught our children that a large part of developing character is having the confidence to be assertive and ask questions when you need clarification. When it comes to your healthcare, we must be as informed and knowledgeable as possible ?? it??s our responsibility. My children were confused and scared at Dr. Sosa??s lack of self-control and display of anger and impatience. Dr. Sosa is clearly irritated and frustrated with parent involvement and interaction, and I believe that she needs to strongly consider the implications of her negative, patronizing attitude, especially considering that she works with children and families. She should NOT be practicing with children/families, given her abrasive, verbally-abusive demeanor, and I have reported this to the CDA.

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I took my 4 year old son in for his first checkup and he was scared. She came out and took him back for his x rays without me and I was worried since he doesn't trust strangers, much less anyone like a doctor. They came back 2 minutes later and he was so proud thinking he had done it but she informed me instantly that he had not. She then proceeded to ask me if he "has been diagnosed with anything." I said no. She went on to ask if he has been evaluated for Autism, I said yes and that he doesn't have it. I started to get angry because she has no right to make an allegation like that about anyone's child, she is a dentist, not a doctor or psychologist! She then informed me that he isn't ready for Kindergarten which I corrected her saying he's only barely 4 not 5 and that he is going to start Preschool. She pushed it all aside and wanting to be the bigger person I let it go and we went back for the cleaning. I should have left since it got worse. She ignored my son, made more rude comments, was demeaning to both of us, and after she cleaned his teeth started in again on how my son's behavior is "more than just bad behavior." I ignored her and talked to my son commenting on how we should have done a walk through first to ease his fears and she said, "Wouldn't have made a difference!" I then snapped and said we were never coming back and she retorted "you are moving anyway." And we left. Now my son is telling me she pushed him and hurt his arm! I am furious with this child, NOT Dentist!

1
★☆☆☆☆

I took my 4 year old son in for his first checkup and he was scared. She came out and took him back for his x rays without me and I was worried since he doesn't trust strangers, much less anyone like a doctor. They came back 2 minutes later and he was so proud thinking he had done it but she informed me instantly that he had not. She then proceeded to ask me if he "has been diagnosed with anything." I said no. She went on to ask if he has been evaluated for Autism, I said yes and that he doesn't have it. I started to get angry because she has no right to make an allegation like that about anyone's child, she is a dentist, not a doctor or psychologist! She then informed me that he isn't ready for Kindergarten which I corrected her saying he's only barely 4 not 5 and that he is going to start Preschool. She pushed it all aside and wanting to be the bigger person I let it go and we went back for the cleaning. I should have left since it got worse. She ignored my son, made more rude comments, was demeaning to both of us, and after she cleaned his teeth started in again on how my son's behavior is "more than just bad behavior." I ignored her and talked to my son commenting on how we should have done a walk through first to ease his fears and she said, "Wouldn't have made a difference!" I then snapped and said we were never coming back and she retorted "you are moving anyway." And we left. Now my son is telling me she pushed him and hurt his arm! I am furious with this child, NOT Dentist!

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In my second visit to Dr. Sosa with my daughter within five months I had a HORRIBLE experience. It all started off well until I told Dr. Sosa my daughter had to receive some emergency treatment for a root canal that should have been done at her office four months ago pending insurance approval! I could tell she was upset by this and didn't bother to call the referring dentist to see what was done, but rather took x-rays and saw the root canal had been started and other work too. Dr. Sosa said it was MY responsibility to know what was done and pretty much made me feel like I was an unfit parent for not taking my daughter back to her instead of her primary dentist for the emergency treatment. I told her I had no choice when this was the first time in five months I received a call back from her office. She said she had double booked appointments for my daughter's treatments and that since I had chosen to go the primary dentist, now the entire treatment needed to be completed there! She turned my daughter away, I guess not enough money to be made now, when I called my daughter's primary dentist the work was temporary until she saw Dr. Sosa. My daughter didn't get treatment and all it would of taken from Dr. Sosa was a phone call.

1
★☆☆☆☆

In my second visit to Dr. Sosa with my daughter within five months I had a HORRIBLE experience. It all started off well until I told Dr. Sosa my daughter had to receive some emergency treatment for a root canal that should have been done at her office four months ago pending insurance approval! I could tell she was upset by this and didn't bother to call the referring dentist to see what was done, but rather took x-rays and saw the root canal had been started and other work too. Dr. Sosa said it was MY responsibility to know what was done and pretty much made me feel like I was an unfit parent for not taking my daughter back to her instead of her primary dentist for the emergency treatment. I told her I had no choice when this was the first time in five months I received a call back from her office. She said she had double booked appointments for my daughter's treatments and that since I had chosen to go the primary dentist, now the entire treatment needed to be completed there! She turned my daughter away, I guess not enough money to be made now, when I called my daughter's primary dentist the work was temporary until she saw Dr. Sosa. My daughter didn't get treatment and all it would of taken from Dr. Sosa was a phone call.

Pros: Nice Office

Cons: Unprofessional, Condescending, Demeaning

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Rossanne M. Sosa, DDS's Patient Survey Results

Have you been to this doctor? Take our patient survey.

Do you feel the physician spends an appropriate amount of time with you?

★★★☆☆ (5 ratings)

Ease of scheduling urgent appointments when you feel ill

★★★☆☆ (4 ratings)

Once you arrive for a scheduled appointment, how long do you have to wait before you see this physician

10 - 15 min (5 ratings)

Do you trust your physician to make decisions/recommendations that are in your best interests?

★★★☆☆ (5 ratings)

Does the physician help you understand your medical condition(s)?

★★★☆☆ (5 ratings)

Does the physician listen to you and answer your questions?

★★★☆☆ (5 ratings)

Friendliness and courtesy of the office staff

★★★☆☆ (5 ratings)

Office environment (cleanliness, comfort, lighting, temperature, location)

★★★★☆ (5 ratings)

Would you recommend your physician to family/friends?

★★★☆☆ (5 ratings)
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