Walter L. Chmelewski, MD

★★★★☆

About Walter L. Chmelewski, MD

Categories
  • Internal Medicine Doctors
  • Rheumatologists

Health & Medical

Health & Medical
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Walter Chmelewski, should be ashamed of himself! The entire staff at Triangle Arthritis & Rheumatology Associates are very unprofessional. Nursing staff that handles people are VERY rude and condescending! I had a nurse call me and state Dr. wanted me to start some new medication. I was fine with that but I had some questions I wanted to ask the doctor. I asked if he could call me back so I could talk to him about why he wanted me to start the medicine. I wanted to know the side effects and the actual benefits and reasons why he was prescribing it to me. The nurse said, " What do you want to know, I'll tell you" So I asked the questions and she was extremely vague(as I would expect from a nurse NOT being a doctor). I asked her if she could just have the doctor call me so I could be more comfortable. She clearly takes it personal and got hostile! She stated, "No, he doesn't call patients back. He is too busy seeing patients and doesn't have time to stop to get on the phone, that is what I am hired to do. I tell the patients what the doctor wants. What more do you want?" I told her it wasn't personal towards her I just wanted to talk to the doctor about my treatment. I asked her if that was a problem. She snapped at me and said, "If you don't like how the doctor does things you are free to go somewhere else. The doctor will not change how he does things for you". At that point I was in tears. I had just come to terms of a life threatening illness diagnosis and to have this disgusting, vile person talk to me in such a way was too much to bare. My husband took the phone and sternly told the nurse to have the doctor call me back that our insurance company pays him not her to make such decisions regarding my care. The nurse hung up on him. Less than a week later I received a letter in the mail from this practice stating they were letting me go as a patient and that I needed to find another doctor to care for me. I am at loss for words. How the heck does this man sleep at night? As I stated to "dig" around I found that this seems to be common practice at this office. As soon as someone questions or raises any concern they are "let go". I have heard they were racist, which I was witness to my first and last visit there towards a patient that was waiting. I don't know how this kind of conduct is allowed. They should be ashamed of themselves!

1
★☆☆☆☆

Walter Chmelewski, should be ashamed of himself! The entire staff at Triangle Arthritis & Rheumatology Associates are very unprofessional. Nursing staff that handles people are VERY rude and condescending! I had a nurse call me and state Dr. wanted me to start some new medication. I was fine with that but I had some questions I wanted to ask the doctor. I asked if he could call me back so I could talk to him about why he wanted me to start the medicine. I wanted to know the side effects and the actual benefits and reasons why he was prescribing it to me. The nurse said, " What do you want to know, I'll tell you" So I asked the questions and she was extremely vague(as I would expect from a nurse NOT being a doctor). I asked her if she could just have the doctor call me so I could be more comfortable. She clearly takes it personal and got hostile! She stated, "No, he doesn't call patients back. He is too busy seeing patients and doesn't have time to stop to get on the phone, that is what I am hired to do. I tell the patients what the doctor wants. What more do you want?" I told her it wasn't personal towards her I just wanted to talk to the doctor about my treatment. I asked her if that was a problem. She snapped at me and said, "If you don't like how the doctor does things you are free to go somewhere else. The doctor will not change how he does things for you". At that point I was in tears. I had just come to terms of a life threatening illness diagnosis and to have this disgusting, vile person talk to me in such a way was too much to bare. My husband took the phone and sternly told the nurse to have the doctor call me back that our insurance company pays him not her to make such decisions regarding my care. The nurse hung up on him. Less than a week later I received a letter in the mail from this practice stating they were letting me go as a patient and that I needed to find another doctor to care for me. I am at loss for words. How the heck does this man sleep at night? As I stated to "dig" around I found that this seems to be common practice at this office. As soon as someone questions or raises any concern they are "let go". I have heard they were racist, which I was witness to my first and last visit there towards a patient that was waiting. I don't know how this kind of conduct is allowed. They should be ashamed of themselves!

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Walter L. Chmelewski, MD Office Locations:

3024 New Bern Avenue

Raleigh, NC, NC 27610

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919-881-8272

2418 Blue Ridge Road Suite 105

Raleigh, NC, NC 27607

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