Advanced Neurology Center

★☆☆☆☆
  • 4904 Timber Ridge Drive Suite 305

    Douglasville, GA 30135

    Map & Directions
  • 678-501-5420

About Advanced Neurology Center

Categories
  • Neurologists
Hours
Monday: 08:30 AM - 05:00 PM
Tuesday: 08:30 AM - 05:00 PM
Wednesday: 08:30 AM - 05:00 PM
Thursday: 08:30 AM - 05:00 PM
Friday: 08:30 AM - 05:00 PM
Saturday: Closed
Sunday: Closed

Health & Medical

Health & Medical
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Marvin A. Rachelefsky, MD

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Daniel E. Zdonczyk, MD

3834 Austell Road South West Marietta, GA

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my personal experience with douglas neurology associates and with dr tung specifically have been a major dissapointment. from setting my appointment i was placed on lengthy holds and had the receptionist confuse me with other calls she had on hold. kinda scary for your first encounter i know. but then i was sent to their douglasville office and the intake lady was simply rude, the wait was rediculous and the general feeling in the waiting room was that everyone was less than pleased. the second encounter was at the austell office, again i was met with a note on a window that says smartly, dont knock on window we can see you, and a receptionist who isnt afraid to roll her eyes and sigh at you. wait a minute i am paying for this? then after literally 48 minute wait in the waiting room touching elbows with a crowded lobby watching people rescedule out of frustration i get called back , to wait another 15 minutes just to meet the person who is going to diagnose my symptoms if only i could understand a word that came out of his mouth. a total disaster, from the minute you walk in you can plainly see the rude undertones of the staff, the lack of organization as you recieve multiple calls to scedule the same test you just sceduled the day before yesterday. and the shared frustration with the 17 other people in the lobby comparing how long they have been sitting and waiting. all around a poor experience and im going to be seeking another doctor to help me i refuse to pay for such ignorance. another scary thought myself and 3 others in the lobby one visit were all put on the same medications for totaly unrelated illnesses. wierd. id go elsewhere if i were you

1
★☆☆☆☆

my personal experience with douglas neurology associates and with dr tung specifically have been a major dissapointment. from setting my appointment i was placed on lengthy holds and had the receptionist confuse me with other calls she had on hold. kinda scary for your first encounter i know. but then i was sent to their douglasville office and the intake lady was simply rude, the wait was rediculous and the general feeling in the waiting room was that everyone was less than pleased. the second encounter was at the austell office, again i was met with a note on a window that says smartly, dont knock on window we can see you, and a receptionist who isnt afraid to roll her eyes and sigh at you. wait a minute i am paying for this? then after literally 48 minute wait in the waiting room touching elbows with a crowded lobby watching people rescedule out of frustration i get called back , to wait another 15 minutes just to meet the person who is going to diagnose my symptoms if only i could understand a word that came out of his mouth. a total disaster, from the minute you walk in you can plainly see the rude undertones of the staff, the lack of organization as you recieve multiple calls to scedule the same test you just sceduled the day before yesterday. and the shared frustration with the 17 other people in the lobby comparing how long they have been sitting and waiting. all around a poor experience and im going to be seeking another doctor to help me i refuse to pay for such ignorance. another scary thought myself and 3 others in the lobby one visit were all put on the same medications for totaly unrelated illnesses. wierd. id go elsewhere if i were you

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