Ahmad, Faheem, Md - Mid America Cardiovascular Clt

★★☆☆☆
  • 10837 S Cicero Ave

    Oak Lawn, IL 60453

    Map & Directions
  • 708-636-7575

About Ahmad, Faheem, Md - Mid America Cardiovascular Clt

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  • Cardiologists
  • Surgeons

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Health & Medical
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My 78 year old mother was hospitalized for the sixth time since last fall. You think we would have learned by now that her care cannot be entrusted to this place. This last episode was to be sure the worst. In order to prepare her for a test she was given a laxative to clean her out. She is fraile and cannot walk without assistance because she may get dizzy and fall. We were assured that she would have all the help she need when the laxative started working and that she would not have to continue taking the laxative past midnite. The nurse assured us that she would be helped to the toilet (commode at her bedside) and that she would be cleaned up in case of an accident.When I called her in the morning to check on her she told me that she had been made to spend the night sitting on the commode and that it was never emptied out during the night. She also was forced to continue taking the laxative past midnite until it was all finished (it look like a gallon of the stuff). She was exhausted and had not gotten back into bed until 5:00 AM.When my sister got there in the AM, my mother told her that during the night she was freezing - they put a pillow and blanket around her as she sat in the commode. She said they checked on her often at first but then later they just left her there. She said she vomited twice during this episode - the first time in a nearby trash can which she accidentally knocked over. My sister said when she arrived in the AM there was still some vomit on the floor.

In the past there have been other bad experiences. One time nurse with very long nails (the 3 inch variety) came into work on her IV with no gloves and I never saw her clean her hands even both antiseptic and gloves were mounted near the door of the room. Another time, my mother's breakfast was not withheld and since she was scheduled for a procedure that required fasting she was made to take a laxative. This really debilitated her. She was already weak - she had had a poor appetite and diarrhea as it was. Another time, her breakfast was withheld due to a scheduled procedure that required fasting. The thing is the procedure was for the following day. If a family member had not been there to intervene my mother would have had to go needlessly without eating for another day at a time when her appetite had finally been increasing.In all the 6 times my mother has been hospitalized she has only once been given a sponge bath by hospital staff. The one time the CNA gave her a sponge bath I told the CNA that it was the first time in all the times she had been hospitalized. She told me that they have a number of rooms to do in their shift and if they do not complete all the sponge baths the next shift is supposed to finish, but that sometimes they do not.

Every time that my mother was admitted, we have told the hospital that she is lactose intolerant. Yet one day during this hospital stay the nurse told me that it was not in her chart and so her meals were not lactose free.

The time before last that she was hospitalized they were actually going to administer the wrong list of medicines. Even after being given the updated list of medicines she was taking upon admission, the list that showed up on the nurse's monitor to adminster was one from her previous stay. If my sister had not asked to see the list she would have been given the wrong medication.

1
★☆☆☆☆

My 78 year old mother was hospitalized for the sixth time since last fall. You think we would have learned by now that her care cannot be entrusted to this place. This last episode was to be sure the worst. In order to prepare her for a test she was given a laxative to clean her out. She is fraile and cannot walk without assistance because she may get dizzy and fall. We were assured that she would have all the help she need when the laxative started working and that she would not have to continue taking the laxative past midnite. The nurse assured us that she would be helped to the toilet (commode at her bedside) and that she would be cleaned up in case of an accident.When I called her in the morning to check on her she told me that she had been made to spend the night sitting on the commode and that it was never emptied out during the night. She also was forced to continue taking the laxative past midnite until it was all finished (it look like a gallon of the stuff). She was exhausted and had not gotten back into bed until 5:00 AM.When my sister got there in the AM, my mother told her that during the night she was freezing - they put a pillow and blanket around her as she sat in the commode. She said they checked on her often at first but then later they just left her there. She said she vomited twice during this episode - the first time in a nearby trash can which she accidentally knocked over. My sister said when she arrived in the AM there was still some vomit on the floor.

In the past there have been other bad experiences. One time nurse with very long nails (the 3 inch variety) came into work on her IV with no gloves and I never saw her clean her hands even both antiseptic and gloves were mounted near the door of the room. Another time, my mother's breakfast was not withheld and since she was scheduled for a procedure that required fasting she was made to take a laxative. This really debilitated her. She was already weak - she had had a poor appetite and diarrhea as it was. Another time, her breakfast was withheld due to a scheduled procedure that required fasting. The thing is the procedure was for the following day. If a family member had not been there to intervene my mother would have had to go needlessly without eating for another day at a time when her appetite had finally been increasing.In all the 6 times my mother has been hospitalized she has only once been given a sponge bath by hospital staff. The one time the CNA gave her a sponge bath I told the CNA that it was the first time in all the times she had been hospitalized. She told me that they have a number of rooms to do in their shift and if they do not complete all the sponge baths the next shift is supposed to finish, but that sometimes they do not.

Every time that my mother was admitted, we have told the hospital that she is lactose intolerant. Yet one day during this hospital stay the nurse told me that it was not in her chart and so her meals were not lactose free.

The time before last that she was hospitalized they were actually going to administer the wrong list of medicines. Even after being given the updated list of medicines she was taking upon admission, the list that showed up on the nurse's monitor to adminster was one from her previous stay. If my sister had not asked to see the list she would have been given the wrong medication.

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My boyfriend was to have had surgery at this hospital. St. James dropped the ball in every conceivable way. They called him to schedule, but had him mixed up with another patient (a woman!). Then multiple people from different departments called and asked him to repeat his health history over the phone. None of their information corresponded from one office to another. They also didn't know what time his surgery was scheduled yet even though this was Saturday, and the surgery was the coming Monday.

The final straw was when he was about to go into surgery, and they told him they couldn't proceed because he had drunk water that day. The printed document he had been given regarding fasting before the surgery had specifically said water was allowed, but not food. Of course no rescheduling information was available.

A real variety of incompetant systems and individuals combine to make this a case study for disaster!

1
★☆☆☆☆

My boyfriend was to have had surgery at this hospital. St. James dropped the ball in every conceivable way. They called him to schedule, but had him mixed up with another patient (a woman!). Then multiple people from different departments called and asked him to repeat his health history over the phone. None of their information corresponded from one office to another. They also didn't know what time his surgery was scheduled yet even though this was Saturday, and the surgery was the coming Monday.

The final straw was when he was about to go into surgery, and they told him they couldn't proceed because he had drunk water that day. The printed document he had been given regarding fasting before the surgery had specifically said water was allowed, but not food. Of course no rescheduling information was available.

A real variety of incompetant systems and individuals combine to make this a case study for disaster!

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I had my first child at this hospital. I was very unhappy with my experience here. They were very disorganized and my labor nurse was out right rude to me. There was a leak in the OR ceiling so they had to move me twice before my c-section. There was only one nurse that really came to check on me and to make sure my needs were met. The nurse who discharged me was also great and the lactation consultant was very knowledgeable and helpful. The VIP rooms are very nice but not worth paying extra for them. The food was pretty good for hospital food and the building has been remodeled.

2
★★☆☆☆

I had my first child at this hospital. I was very unhappy with my experience here. They were very disorganized and my labor nurse was out right rude to me. There was a leak in the OR ceiling so they had to move me twice before my c-section. There was only one nurse that really came to check on me and to make sure my needs were met. The nurse who discharged me was also great and the lactation consultant was very knowledgeable and helpful. The VIP rooms are very nice but not worth paying extra for them. The food was pretty good for hospital food and the building has been remodeled.

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I would pick another hospital in the area, over this one, for my medical needs. The ER waiting room is not pleasant at all and quite frankly I don't feel safe in it. Same goes for the parking lot/garage.
The rooms are clean and the nurses are friendly; but it doesn't make up for the lack of security you feel. I'm also not completely satisified with the doctor that attended on my mother-in-law either.

2
★★☆☆☆

I would pick another hospital in the area, over this one, for my medical needs. The ER waiting room is not pleasant at all and quite frankly I don't feel safe in it. Same goes for the parking lot/garage.
The rooms are clean and the nurses are friendly; but it doesn't make up for the lack of security you feel. I'm also not completely satisified with the doctor that attended on my mother-in-law either.

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