Alan H. Greenspan, MD

★★★☆☆

About Alan H. Greenspan, MD

Categories
  • Dermatologists

Health & Medical

Health & Medical
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Unfortunately I never made it to the office to meet the doctor...however, my experience on the phone with the receptionist was enough to turn me away. I asked her one simple question about my health insurance and was pretty much yelled at on the phone. Extremely unprofessional, rude and down right unacceptable. I would avoid this office as much as possible because just dealing with the staff seems like a burden. I feel bad for the doctor. I hope he's seeing these reviews and realizes he's losing potential patients due to his staff.

1
★☆☆☆☆

Unfortunately I never made it to the office to meet the doctor...however, my experience on the phone with the receptionist was enough to turn me away. I asked her one simple question about my health insurance and was pretty much yelled at on the phone. Extremely unprofessional, rude and down right unacceptable. I would avoid this office as much as possible because just dealing with the staff seems like a burden. I feel bad for the doctor. I hope he's seeing these reviews and realizes he's losing potential patients due to his staff.

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First of all, I read through some of the comments below and think it's ridulous to rate a doctor based on how other people (office staff) act.

I will be happy though, to review Dr. Greenspan based on how Dr. Greenspan acted, because that's only fair! The doctor is nice, and has helped me everytime I've gone to his office. He even gave me his e-mail address and asked me to send him a list of specialists so he could help me make a decision (went above and beyond). I would keep going back because HE was a good doctor, nothing to do with his office appearance or staff.

2
★★★★★

First of all, I read through some of the comments below and think it's ridulous to rate a doctor based on how other people (office staff) act.

I will be happy though, to review Dr. Greenspan based on how Dr. Greenspan acted, because that's only fair! The doctor is nice, and has helped me everytime I've gone to his office. He even gave me his e-mail address and asked me to send him a list of specialists so he could help me make a decision (went above and beyond). I would keep going back because HE was a good doctor, nothing to do with his office appearance or staff.

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I just had to comment here after reading some of the negative comments about Dr. Greenspan. I guess people can be different and some people seem way too prickly. The staff seems fine to me, professional. Dr. Greenspan did an excelent job remvoing a pre-cancerous spot. I recall a few years ago I went to a really bad Skin doc, dirty office, untrained help, ect. This is a well run place, but I suppose some people will always find a negative.

2
★★★★★

I just had to comment here after reading some of the negative comments about Dr. Greenspan. I guess people can be different and some people seem way too prickly. The staff seems fine to me, professional. Dr. Greenspan did an excelent job remvoing a pre-cancerous spot. I recall a few years ago I went to a really bad Skin doc, dirty office, untrained help, ect. This is a well run place, but I suppose some people will always find a negative.

Pros: Friendly, proffessional

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Dr. Greenspan is great. I started seeing him about a year before my wedding to clear up my skin for the big day. He promised that he would get me looking great for the big day and he did not disappoint. He provided solutions for each of my concerns. I would definitely recommend him to others. The staff does have an abruptness to them, but I did not find it to be a problem. However, he would greatly benefit from a more professional staff.

2
★★★★☆

Dr. Greenspan is great. I started seeing him about a year before my wedding to clear up my skin for the big day. He promised that he would get me looking great for the big day and he did not disappoint. He provided solutions for each of my concerns. I would definitely recommend him to others. The staff does have an abruptness to them, but I did not find it to be a problem. However, he would greatly benefit from a more professional staff.

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Dr. Greenspan was friendly enough, but I came in with a list of concerns and he completely blew me off, not even addressing them in a serious manner. He promptly wrote me an Rx, as if that solves everything. His desk staff is the worst I have encountered in a dr.'s office. Rude, unprofessional, loud, discussing non-work things as if the patients weren't even there. Made a fuss when I asked for a real receipt, not a hand-written note that I'd paid a co-pay. The nurse was even worse -- cranky and bothered. And, yes, there's more -- one of the unfriendly receptionists called me a week later to tell me my lab results, said to hold for the dr. I held for 8 minutes before she came back and said he'd call me later, which of course he didn't. She called me 5 days later, again put me on hold. I hung up. We'll see if she or he calls back. I'd like my results so I can go to another dr. and get real medical help, but if I never hear from this office again I'll be fine with that.

0
★☆☆☆☆

Dr. Greenspan was friendly enough, but I came in with a list of concerns and he completely blew me off, not even addressing them in a serious manner. He promptly wrote me an Rx, as if that solves everything. His desk staff is the worst I have encountered in a dr.'s office. Rude, unprofessional, loud, discussing non-work things as if the patients weren't even there. Made a fuss when I asked for a real receipt, not a hand-written note that I'd paid a co-pay. The nurse was even worse -- cranky and bothered. And, yes, there's more -- one of the unfriendly receptionists called me a week later to tell me my lab results, said to hold for the dr. I held for 8 minutes before she came back and said he'd call me later, which of course he didn't. She called me 5 days later, again put me on hold. I hung up. We'll see if she or he calls back. I'd like my results so I can go to another dr. and get real medical help, but if I never hear from this office again I'll be fine with that.

Pros: None.

Cons: See my whole review.

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Dr. Greenspan is very professional and I would recommend him to anyone in need. However, he needs to send his receptionist(s) out for interpersonal training. I understand the phones can be somewhat high pressured, but she could use another tone and display a little more patience. I find her to be highly unprofessional. I personally do not think he is aware of her poor telephone skills.

Unfortunately, he was rated based on his employee(s). I understand he is very busy and you cannot get appointments as soon as you'd like, but I don't need someone to rush me off the phone to ask whether I want it or not.

1
★★☆☆☆

Dr. Greenspan is very professional and I would recommend him to anyone in need. However, he needs to send his receptionist(s) out for interpersonal training. I understand the phones can be somewhat high pressured, but she could use another tone and display a little more patience. I find her to be highly unprofessional. I personally do not think he is aware of her poor telephone skills.

Unfortunately, he was rated based on his employee(s). I understand he is very busy and you cannot get appointments as soon as you'd like, but I don't need someone to rush me off the phone to ask whether I want it or not.

Pros: Concerns and recommendations

Cons: Immature Office Staff

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I must say, I never made it to the appointment. The location would have been very convenient for me but the receptionist was so unfriendly, so uncaring & rushed me off the phone that after mulling it over, I called back & cancelled the appointment.

The Dr may be great, but after calling my old dermatologist (less convenient location) and getting a kind & professional response from his staff, I decided to go back to him.

A lot of consideration should go into who is hired to sit at the front desk and answer patient calls.

0
★☆☆☆☆

I must say, I never made it to the appointment. The location would have been very convenient for me but the receptionist was so unfriendly, so uncaring & rushed me off the phone that after mulling it over, I called back & cancelled the appointment.

The Dr may be great, but after calling my old dermatologist (less convenient location) and getting a kind & professional response from his staff, I decided to go back to him.

A lot of consideration should go into who is hired to sit at the front desk and answer patient calls.

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dr. greenspan was recommended to me by my gp. he does my skin cancer screenings (checks my moles, etc.) and treats various other minor skin problems for me. I've been seeing him for nearly two years now and really can't complain. i feel comfortable enough with him to ask questions and feel confident in his opinions and recommendations. if you are looking for a derm, he's certainly one of the best i've ever seen (he's my fourth).

2
★★★★★

dr. greenspan was recommended to me by my gp. he does my skin cancer screenings (checks my moles, etc.) and treats various other minor skin problems for me. I've been seeing him for nearly two years now and really can't complain. i feel comfortable enough with him to ask questions and feel confident in his opinions and recommendations. if you are looking for a derm, he's certainly one of the best i've ever seen (he's my fourth).

Pros: bedside manner, thoroughness

 

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