Ali, Amal, Dds - Diamond Dentalcare

★★★☆☆
  • 13948 Lee Jackson Memorial Hwy

    Chantilly, VA 20151

    Map & Directions
  • 703-773-1212

About Ali, Amal, Dds - Diamond Dentalcare

Categories

Health & Medical

Health & Medical
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3.0 2
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Beware of this office. I went to this office couple months ago. The staff never filed the claim to my insurance. They let it sit for couple months w/ out doing anything. Then one fine day after several months they called me with the bill. They threatened to send my info to the collection agency and accused me of providing false info. I called my insurance and they said they never received any claim from this office. So no one from this office bother to file any claim. Instead they went after the patience. So, after 10 mins, the receptionist said she'll mail the claim to my insurance. So, if she accused me of provding false data, then where did she get my info to file a claim? This office is bogus. I had to follow up with my insurance 10 days after the conversation to make sure she files the claim correctly. It turned out that my insurance haven't received the claim. I called the office back and requesting her to send the claim to my insurance company for the second time. If I knew if would difficult for the office to file the claim, I could have done this several months ago. The bottom line is, they have poor customer service, very unprofessional and not ethical at all. Be ware of this office.

1
★☆☆☆☆

Beware of this office. I went to this office couple months ago. The staff never filed the claim to my insurance. They let it sit for couple months w/ out doing anything. Then one fine day after several months they called me with the bill. They threatened to send my info to the collection agency and accused me of providing false info. I called my insurance and they said they never received any claim from this office. So no one from this office bother to file any claim. Instead they went after the patience. So, after 10 mins, the receptionist said she'll mail the claim to my insurance. So, if she accused me of provding false data, then where did she get my info to file a claim? This office is bogus. I had to follow up with my insurance 10 days after the conversation to make sure she files the claim correctly. It turned out that my insurance haven't received the claim. I called the office back and requesting her to send the claim to my insurance company for the second time. If I knew if would difficult for the office to file the claim, I could have done this several months ago. The bottom line is, they have poor customer service, very unprofessional and not ethical at all. Be ware of this office.

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I and my wife and two kids have been her patient for 7 years and what keeps us coming back are her work ethics and professaionalism and the level of care she provides. We definitely recommend her.

5
★★★★★

I and my wife and two kids have been her patient for 7 years and what keeps us coming back are her work ethics and professaionalism and the level of care she provides. We definitely recommend her.

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