America's Best Contacts & Eyeglasses

★★★☆☆
  • 3601 Washtenaw Ave D

    Ann Arbor, MI 48104

    Map & Directions
  • 734-973-1969

About America's Best Contacts & Eyeglasses

Hours
Sun 11:30am-5:30pm, Mon-Fri 9am-7pm, Sat 9am-6pm

Health & Medical

Health & Medical
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Sears Optical

900 Briarwood Circle Ann Arbor, MI

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Sherry H. Day, OD

1000 Wall Street Ann Arbor, MI

2.8 5
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First off, of course if you get the better lenses, etc. the cost will go up. Since I wear my contacts 90% of the time, I like having the 2 frames to choose from for those days I choose to wear my glasses. As the glasses are really back up, the inexpensive plastic lenses are fine.

I have been going there for years with no extraordinary waits, especially if I make an appointment early in the morning and not on a weekend. This past visit they did accidentally order my old prescription for my contacts; the glasses were fine. They immediately ordered the correct prescription and after a simple request gave me a sample pair of contacts in the correct prescription to use until my boxes arrive.

4
★★★★☆

First off, of course if you get the better lenses, etc. the cost will go up. Since I wear my contacts 90% of the time, I like having the 2 frames to choose from for those days I choose to wear my glasses. As the glasses are really back up, the inexpensive plastic lenses are fine.

I have been going there for years with no extraordinary waits, especially if I make an appointment early in the morning and not on a weekend. This past visit they did accidentally order my old prescription for my contacts; the glasses were fine. They immediately ordered the correct prescription and after a simple request gave me a sample pair of contacts in the correct prescription to use until my boxes arrive.

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I had an awesome experience! I called in and they got me in that day! it only took a few min for everything as well i told them i was there for the 69.99 deal yes they do try to sell you more just like any ad on t.v. I was very stern no just the 69.99 is all i wanna pay and that was all i had to pay for 2 pairs of glasses and a eye exam no tax! Were els can you get a deal like that! It was amazing i will only go there for now on thats for sure!

4
★★★★☆

I had an awesome experience! I called in and they got me in that day! it only took a few min for everything as well i told them i was there for the 69.99 deal yes they do try to sell you more just like any ad on t.v. I was very stern no just the 69.99 is all i wanna pay and that was all i had to pay for 2 pairs of glasses and a eye exam no tax! Were els can you get a deal like that! It was amazing i will only go there for now on thats for sure!

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I was surprised to see the bad reviews. I have been going to America's Best in Ann Arbor for over 3 yrs and I've had nothing but good experiences with them.

For the person who claims bait and switch---do you think you can get those added extras for free? Of course, you have to pay more for the anti-glare, or sunglasses, etc.

The eye doctor spent a lot of time with me and my daughter explaining about toric lenses, and her eyes, as well as my eyes.

We both got contacts as well as glasses this time. For the price, you can't beat it. We both had to go back 3 times because brand of contacts weren't comfortable and the dr worked with us to find the right ones. So, three extra visits and no extra charge.

For families on a low budget, this is great. Not only is the price great, but I think the Dr. was very professional and went the extra mile for us.

We never waited long for any of our appts. and the staff was friendly and courteous each and every time.

Don't be so quick to judge these two bad reviews. I'm very happy with America's Best in Ann Arbor.

4
★★★★☆

I was surprised to see the bad reviews. I have been going to America's Best in Ann Arbor for over 3 yrs and I've had nothing but good experiences with them.

For the person who claims bait and switch---do you think you can get those added extras for free? Of course, you have to pay more for the anti-glare, or sunglasses, etc.

The eye doctor spent a lot of time with me and my daughter explaining about toric lenses, and her eyes, as well as my eyes.

We both got contacts as well as glasses this time. For the price, you can't beat it. We both had to go back 3 times because brand of contacts weren't comfortable and the dr worked with us to find the right ones. So, three extra visits and no extra charge.

For families on a low budget, this is great. Not only is the price great, but I think the Dr. was very professional and went the extra mile for us.

We never waited long for any of our appts. and the staff was friendly and courteous each and every time.

Don't be so quick to judge these two bad reviews. I'm very happy with America's Best in Ann Arbor.

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ABE I come to find out well after the fact have a very bad reputation for poor everything.

I was made to wait an hour and a half for an exam I had an appointment for. The exam was very hurried and sloppy. The Dr. educated me about antirefliective coating, the only good thing to come out of this visit.

Dr. left and put "D.A.W" on my Rx. This means "dispense as written". it was sneaky, he asked me if I agreed with him that I needed this coating. To this day I agree.

I am made to wait another hour after the exam before I am seen by an optician, the person who helps with frames and processes your order. In all of the time that I had been made to wait at this place I started to notice that this place was packed with middle class mothers with multiple children in tow. There was a lot of talking going on about how the 'cheap plastic lenses' were dangerous for their kids, and that they should upgrade to the polycarbonate.

So I have at this point selected 2 pair of frames, and have my Rx in hand....I sit down with an optician and state very clearly that I am here for the 2/$69.99 deal. she looks at my Rx and doesn't say anything, but starts filling out my order form. She then asks me if I STILL want this antireflective coating the Dr. told me about. I did. That coating is $30/pr to add on. I agree to that, thinking that now my bill is gonig to be $129.99. Being very unclear throughout this exchange the op continues to point to an advertizing mat on the counter with a $69.99 'lens package deal' that is about the same thing visually as the original promotion that got me in there. It is a complete and total suprise to me when she turns around and tells me that my bill is approaching $300.

I could tell by the look on her face she was bearing down for my reaction....

what happens is that when you add anything to the original deal, anything at all (like a coating) you are no longer eligible for the deal. At which point you fall out of it and every little thing gets itemized. Since the doctor wrote DAW on my Rx and then left, I was REQUIRED to get the antireflective coating. The fact that the original deal and the 'cheap plastic lens package deal' are the same price, as well as the way that they present this to you I feel is pretty shady. I should not have been locked into the coating option without being told that this would make me ineligible for the deal that brought me in the door.

They will try to charge you even more than this if you want to use your own frames, as well...and will not swap out theirs for yours. Most places don't so I wasn't phased by that...

if you don't purchase glasses at this point, the exam is no longer free, you must pay about $50 for it (at that time)... I did so, thinking I would take the Rx somewhere less shady to get my actual glasses. Later on I decided that I wasn't trusting enough of the exam to spend money based on it....I should have walked out without giving them a dime, and left the Rx there.

The opticians were rude and nasty to me once I told them no thanks I'll just pay for the exam.

truth be told that $250 for an exam and 2 pairs of specs is still a great deal. Just please be forwarned before going in that they are shady business people. If you don't have a lot of money, and have children needing glasses be careful when going in there. On one hand it's common sense to get the less breakable lenses for kids, on the other hand glasses can break in a number of different ways and kids also lose them. Please just weigh your options and think twice before giving these people your hard earned money.

1
★☆☆☆☆

ABE I come to find out well after the fact have a very bad reputation for poor everything.

I was made to wait an hour and a half for an exam I had an appointment for. The exam was very hurried and sloppy. The Dr. educated me about antirefliective coating, the only good thing to come out of this visit.

Dr. left and put "D.A.W" on my Rx. This means "dispense as written". it was sneaky, he asked me if I agreed with him that I needed this coating. To this day I agree.

I am made to wait another hour after the exam before I am seen by an optician, the person who helps with frames and processes your order. In all of the time that I had been made to wait at this place I started to notice that this place was packed with middle class mothers with multiple children in tow. There was a lot of talking going on about how the 'cheap plastic lenses' were dangerous for their kids, and that they should upgrade to the polycarbonate.

So I have at this point selected 2 pair of frames, and have my Rx in hand....I sit down with an optician and state very clearly that I am here for the 2/$69.99 deal. she looks at my Rx and doesn't say anything, but starts filling out my order form. She then asks me if I STILL want this antireflective coating the Dr. told me about. I did. That coating is $30/pr to add on. I agree to that, thinking that now my bill is gonig to be $129.99. Being very unclear throughout this exchange the op continues to point to an advertizing mat on the counter with a $69.99 'lens package deal' that is about the same thing visually as the original promotion that got me in there. It is a complete and total suprise to me when she turns around and tells me that my bill is approaching $300.

I could tell by the look on her face she was bearing down for my reaction....

what happens is that when you add anything to the original deal, anything at all (like a coating) you are no longer eligible for the deal. At which point you fall out of it and every little thing gets itemized. Since the doctor wrote DAW on my Rx and then left, I was REQUIRED to get the antireflective coating. The fact that the original deal and the 'cheap plastic lens package deal' are the same price, as well as the way that they present this to you I feel is pretty shady. I should not have been locked into the coating option without being told that this would make me ineligible for the deal that brought me in the door.

They will try to charge you even more than this if you want to use your own frames, as well...and will not swap out theirs for yours. Most places don't so I wasn't phased by that...

if you don't purchase glasses at this point, the exam is no longer free, you must pay about $50 for it (at that time)... I did so, thinking I would take the Rx somewhere less shady to get my actual glasses. Later on I decided that I wasn't trusting enough of the exam to spend money based on it....I should have walked out without giving them a dime, and left the Rx there.

The opticians were rude and nasty to me once I told them no thanks I'll just pay for the exam.

truth be told that $250 for an exam and 2 pairs of specs is still a great deal. Just please be forwarned before going in that they are shady business people. If you don't have a lot of money, and have children needing glasses be careful when going in there. On one hand it's common sense to get the less breakable lenses for kids, on the other hand glasses can break in a number of different ways and kids also lose them. Please just weigh your options and think twice before giving these people your hard earned money.

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America's Best - is the WORST Place to go for contacts - Don't ever go there - I had an appointment on January 24th for an eye appointment and to order contacts. The appointment took over two hours of my time. At that time I purchased a silver eye care club card. On March 5th, 29 business days after my first appointment, I received a call that the contacts I ordered were in. I went to the office on March 6th to pick them up, waited 1/2 hour to have someone give them to me. The wrong contacts were ordered for me. I wanted a soft annual contacts and I was given disposable contacts. I received a message on March 8th that the correct contacts were being ordered and I would receive them within 7-15 days. I never received a call. On April 5th I called the office. Apparently my contacts were never ordered and I have to wait another 7-15 days. It will be over three months from my first visit when I will hopefully receive my contacts. Customer Service is just horrible!! I wouldn't even give it one star, but I had to choose the lowest option.

1
★☆☆☆☆

America's Best - is the WORST Place to go for contacts - Don't ever go there - I had an appointment on January 24th for an eye appointment and to order contacts. The appointment took over two hours of my time. At that time I purchased a silver eye care club card. On March 5th, 29 business days after my first appointment, I received a call that the contacts I ordered were in. I went to the office on March 6th to pick them up, waited 1/2 hour to have someone give them to me. The wrong contacts were ordered for me. I wanted a soft annual contacts and I was given disposable contacts. I received a message on March 8th that the correct contacts were being ordered and I would receive them within 7-15 days. I never received a call. On April 5th I called the office. Apparently my contacts were never ordered and I have to wait another 7-15 days. It will be over three months from my first visit when I will hopefully receive my contacts. Customer Service is just horrible!! I wouldn't even give it one star, but I had to choose the lowest option.

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More about America's Best Contacts & Eyeglasses

With over 280 stores across the country, America's Best, headquartered in metro Atlanta, GA, has several of the highest-volume eyeglass manufacturing labs in the country. We deliver thousands of quality eyeglasses to our customers every day. And the Doctors* who practice at America's Best are committed to providing high-quality eyecare to everyone. All our stores are equipped with state-of-the-art optometric equipment, with new equipment constantly being tested. America's Best carries a wide selection of eyeglasses, eyeglass frames, contact lenses and eyeglass accessories. Eye exams are available by a professional optometrist*, or you can bring in an outside prescription. We promise to deliver quality eyewear products and professional eyecare at the lowest prices in sight. All areas of our company-retail store operations, training, laboratories, professional services and marketing-are focused on consistently delivering on this promise. * In certain states, eye exams by independent Eyecare Professionals.

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