America's Best Contacts & Eyeglasses

★★★☆☆
  • 539 Sw 3rd Ave

    Portland, OR 97204

    Map & Directions
  • 971-230-0949

About America's Best Contacts & Eyeglasses

Hours
Monday - Friday, 9am-7pm, Saturday 9am-6pm

Health & Medical

Health & Medical
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This location is in downtown Portland, is on a busy corner, and is really easy to find. I was a little wary of going here because I had read some bad reviews of this place, but upon arrival I was pleasantly surprised by the cheerful nature of the girls in the reception area, and the decent selection of eyewear. I have been going to the Optometrist since childhood so I know what a legitimate eye exam should feel like.
After about a 3 minute wait I was given a basic yet thorough exam by a friendly assistant. She tried to sell me a glaucoma etc. exam for an additional $15, and I refused. After this I immediately met with Dr. Elliott, the O.D., and he was really delightful and full of useful advice in regard to being a responsible contacts wearer. He gave me a thorough and legit eye exam, and was very personable.
At the end of the exam the experience started going sour. I met with another assistant who tried to sell me on the $99 package, but I don't live in Portland and told her that it wouldn't really make any sense. She was pleasant but tried to make the sale, and really persisted by telling me that I could also get a discount on my contacts with the $99 package. This was incredibly annoying. At the end of it all I told her that I would think about it and ended up paying the $69 tax free exam price and was given a contacts and glasses prescription. I did not get the standard trial lenses after my exam that I always walk away with at the Optometrist, and when I asked the sales girl about it she refused to give them to me saying, ""we can't just sell one pair to you."" That was unacceptable and borderline humiliating. I was going to buy two boxes from them but changed my mind due to her passive aggressive rudeness.
If you go in here knowing what you want and are nice about it then you will only have to deal with a pushy sales person at the end, and will be treated well by the other people in the office.

1
★★★☆☆

This location is in downtown Portland, is on a busy corner, and is really easy to find. I was a little wary of going here because I had read some bad reviews of this place, but upon arrival I was pleasantly surprised by the cheerful nature of the girls in the reception area, and the decent selection of eyewear. I have been going to the Optometrist since childhood so I know what a legitimate eye exam should feel like.
After about a 3 minute wait I was given a basic yet thorough exam by a friendly assistant. She tried to sell me a glaucoma etc. exam for an additional $15, and I refused. After this I immediately met with Dr. Elliott, the O.D., and he was really delightful and full of useful advice in regard to being a responsible contacts wearer. He gave me a thorough and legit eye exam, and was very personable.
At the end of the exam the experience started going sour. I met with another assistant who tried to sell me on the $99 package, but I don't live in Portland and told her that it wouldn't really make any sense. She was pleasant but tried to make the sale, and really persisted by telling me that I could also get a discount on my contacts with the $99 package. This was incredibly annoying. At the end of it all I told her that I would think about it and ended up paying the $69 tax free exam price and was given a contacts and glasses prescription. I did not get the standard trial lenses after my exam that I always walk away with at the Optometrist, and when I asked the sales girl about it she refused to give them to me saying, ""we can't just sell one pair to you."" That was unacceptable and borderline humiliating. I was going to buy two boxes from them but changed my mind due to her passive aggressive rudeness.
If you go in here knowing what you want and are nice about it then you will only have to deal with a pushy sales person at the end, and will be treated well by the other people in the office.

More about America's Best Contacts & Eyeglasses

With over 280 stores across the country, America's Best, headquartered in metro Atlanta, GA, has several of the highest-volume eyeglass manufacturing labs in the country. We deliver thousands of quality eyeglasses to our customers every day. And the Doctors* who practice at America's Best are committed to providing high-quality eyecare to everyone. All our stores are equipped with state-of-the-art optometric equipment, with new equipment constantly being tested. America's Best carries a wide selection of eyeglasses, eyeglass frames, contact lenses and eyeglass accessories. Eye exams are available by a professional optometrist*, or you can bring in an outside prescription. We promise to deliver quality eyewear products and professional eyecare at the lowest prices in sight. All areas of our company-retail store operations, training, laboratories, professional services and marketing-are focused on consistently delivering on this promise. * In certain states, eye exams by independent Eyecare Professionals.

 

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