Amy B. Pullman, MD

★☆☆☆☆

About Amy B. Pullman, MD

Categories
  • Pediatricians

Health & Medical

Health & Medical
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After moving back to DC (we left when my wife was 5 months pregnant we needed to find a pediatrician for my now 1 year old daughter. On a friend's advice (that she got from a friend in DC) we went to Pullman and Azria. I did not do that much further research. She had a 1 year check up scheduled, but got sick about 10 days prior. My wife took her in, and we should have seen the writing on the wall. Apparently they were short staffed, but we waited 2 hours to see a doctor, and then the physician??s assistant was clearly out of her element. She could barely take my daughters temperature and it took 3 times for her to do a pulse ox reading. The doctor (Anderson) was not bad, but not great. We chalked it up to them having a bad and hectic day, with a lot of sick kids and short staff. Things happen, right?
So we went back today for her 1 year appointment. We did not have that long a wait when we got there, about 20 minutes past the appointment time (which honestly given what most doctors offices are like is not HORRIBLE) We went in, and my daughter started getting a little fussy from the get go... I say this because she is NOT a typically fussy baby, and I am not saying that as a proud Dad, but as a statement of fact. Apparently they have one infant scale in the office (outside the exam room)and it is under a cabinet so my daughter could not sit up to get weighed (she does not like to lie on her back) so that made things a little worse. We got her back to the room and the nurse/PA was decent... then Dr. Pullman showed up...
She said hello to my wife, and looked and me and said, "I need you to get out of that chair, it is one thing I make a big deal about" I guess I missed the "reserved for DR" sign or something. She then started to get some information from us, looked at my daughter crying, and told my wife, "your daughter has a paralyzed muscle or nerve ending on the left side of her mouth. Look how when she cries it looks different. But don??t worry, it isn't a big deal, and she won't cry like a baby forever!" Now call me crazy, but that is not exactly the best way to start a relationship with a new family/patient. Not to mention that I could literally see my wife (a first time Mom who tends to worry anyway) start to literally break down...
The rest of the appointment was fairly standard; she was brusque but not horrible, although she made several comments that were borderline rude. She asked what my daughter??s birth weight was (5 lbs 2 ozs) and when we told her she was quite incredulous and even asked repeatedly if she was full term. My wife said yes and that she was a small baby as well (5lbs 4 ozs) and Dr Pullman basically did not seem to believe her! My wife has always been defensive about my daughter??s smaller size (no reason she is perfectly happy and healthy) so this really pushed her buttons.
Since it was a one year check up, my daughter was due to get a couple of immunizations and apparently they wanted a urine sample which involves a bag under the diaper. Well, the nurse had not put one on in the beginning so she came to do it and this set my daughter (already fussy) over the edge so the rest of the time was not that fun.
Then it got really BAD... the nurse was supposed to come back and get the bag and give her the shots. After about 5 or 10 minutes (seemed like 20mins with my daughter screaming) we checked the bag and there was plenty of urine so I went out to find the nurse who supposedly was prepping the shots. She was eating Chinese food! I controlled myself but asked her as calmly as I could to come get the bag since my daughter was spiraling downward and I wanted the bag off. She tried offering some excuse about not having eaten and feeling faint, but quite frankly that was not my problem!
Then it got WORSE. My daughter was supposed to get MMR and chickenpox vaccines and they were supposed to give me a flu shot since I had not gotten a chance to get one. My wife left since she cannot stand needles (or watching my daughter get shots) and I was left holding my daughter who was screaming at the top of her lungs and wriggling like a eel. As the nurse was giving her the first shot she says, "this is her flu shot" I start to panic and tell her I was supposed to get the shot, not my daughter. My wife comes in the room... the nurse is starting to get nervous and says she needs to look at the chart to see if she got it wrong or the doctor wrote it wrong. I say that my daughter has gotten both her flu shot and her booster and to get me a doctor now (I might have used some non PG language in there :))
Dr Pullman comes in after a few minutes and starts apologizing and saying how the nurse does not make these kinds of mistakes and that there are no harmful effects, just an extra immune boost. I am not sure if I could have been calmed down and reasoned with at that point, but she did nothing to really make us feel better or really apologize.

1
★☆☆☆☆

After moving back to DC (we left when my wife was 5 months pregnant we needed to find a pediatrician for my now 1 year old daughter. On a friend's advice (that she got from a friend in DC) we went to Pullman and Azria. I did not do that much further research. She had a 1 year check up scheduled, but got sick about 10 days prior. My wife took her in, and we should have seen the writing on the wall. Apparently they were short staffed, but we waited 2 hours to see a doctor, and then the physician??s assistant was clearly out of her element. She could barely take my daughters temperature and it took 3 times for her to do a pulse ox reading. The doctor (Anderson) was not bad, but not great. We chalked it up to them having a bad and hectic day, with a lot of sick kids and short staff. Things happen, right?
So we went back today for her 1 year appointment. We did not have that long a wait when we got there, about 20 minutes past the appointment time (which honestly given what most doctors offices are like is not HORRIBLE) We went in, and my daughter started getting a little fussy from the get go... I say this because she is NOT a typically fussy baby, and I am not saying that as a proud Dad, but as a statement of fact. Apparently they have one infant scale in the office (outside the exam room)and it is under a cabinet so my daughter could not sit up to get weighed (she does not like to lie on her back) so that made things a little worse. We got her back to the room and the nurse/PA was decent... then Dr. Pullman showed up...
She said hello to my wife, and looked and me and said, "I need you to get out of that chair, it is one thing I make a big deal about" I guess I missed the "reserved for DR" sign or something. She then started to get some information from us, looked at my daughter crying, and told my wife, "your daughter has a paralyzed muscle or nerve ending on the left side of her mouth. Look how when she cries it looks different. But don??t worry, it isn't a big deal, and she won't cry like a baby forever!" Now call me crazy, but that is not exactly the best way to start a relationship with a new family/patient. Not to mention that I could literally see my wife (a first time Mom who tends to worry anyway) start to literally break down...
The rest of the appointment was fairly standard; she was brusque but not horrible, although she made several comments that were borderline rude. She asked what my daughter??s birth weight was (5 lbs 2 ozs) and when we told her she was quite incredulous and even asked repeatedly if she was full term. My wife said yes and that she was a small baby as well (5lbs 4 ozs) and Dr Pullman basically did not seem to believe her! My wife has always been defensive about my daughter??s smaller size (no reason she is perfectly happy and healthy) so this really pushed her buttons.
Since it was a one year check up, my daughter was due to get a couple of immunizations and apparently they wanted a urine sample which involves a bag under the diaper. Well, the nurse had not put one on in the beginning so she came to do it and this set my daughter (already fussy) over the edge so the rest of the time was not that fun.
Then it got really BAD... the nurse was supposed to come back and get the bag and give her the shots. After about 5 or 10 minutes (seemed like 20mins with my daughter screaming) we checked the bag and there was plenty of urine so I went out to find the nurse who supposedly was prepping the shots. She was eating Chinese food! I controlled myself but asked her as calmly as I could to come get the bag since my daughter was spiraling downward and I wanted the bag off. She tried offering some excuse about not having eaten and feeling faint, but quite frankly that was not my problem!
Then it got WORSE. My daughter was supposed to get MMR and chickenpox vaccines and they were supposed to give me a flu shot since I had not gotten a chance to get one. My wife left since she cannot stand needles (or watching my daughter get shots) and I was left holding my daughter who was screaming at the top of her lungs and wriggling like a eel. As the nurse was giving her the first shot she says, "this is her flu shot" I start to panic and tell her I was supposed to get the shot, not my daughter. My wife comes in the room... the nurse is starting to get nervous and says she needs to look at the chart to see if she got it wrong or the doctor wrote it wrong. I say that my daughter has gotten both her flu shot and her booster and to get me a doctor now (I might have used some non PG language in there :))
Dr Pullman comes in after a few minutes and starts apologizing and saying how the nurse does not make these kinds of mistakes and that there are no harmful effects, just an extra immune boost. I am not sure if I could have been calmed down and reasoned with at that point, but she did nothing to really make us feel better or really apologize.

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