Amy L. Jankowski, OD

★★★★☆
  • 301 North Water Street

    Milwaukee, WI 53202

    Map & Directions
  • 414-727-5888

About Amy L. Jankowski, OD

Categories
  • Optometrists

Health & Medical

Health & Medical
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We've been to Metro Eye several times now, and remain VERY impressed with the operation. Over the years we've been to a number of others, and Dr. Jankowski & Company are at the top of our list.

It's possible to get someone on a "bad day" and with a service as personal as eye care that will be a huge negative. It may be THE business, along with barbering and styling of hair, where the rapport with the provider is hugely important. Personally, that issue has not happened to us --- at Metro Eye but when I read negative comments about a place sprinkled in with glowing ones, I figure that might be the issue.

The only reason I am giving 5 stars instead of 4 is pricing. I am always blown away by the price of eye wear, no matter where I have gone. So I HAVE tried the "low end" places, and have given up on them (for the time being at least) because it just may be (surprise surprise, huh?) that you do get what you pay for. At Metro Eye, there are no bargains as far as I can tell --- but the service and selection are outstanding. So THAT choice is yours, obviously.

If I were to give advice, it might be: if concerned about cost, tell the staff you are not wanting to pay hundreds more for something that's not really clearly worth the difference in price. Not sure how much difference it would make to do that, but since this is such a "personal" kind of business, might be good establish and communicate your thoughts right off the top.

2
★★★★☆

We've been to Metro Eye several times now, and remain VERY impressed with the operation. Over the years we've been to a number of others, and Dr. Jankowski & Company are at the top of our list.

It's possible to get someone on a "bad day" and with a service as personal as eye care that will be a huge negative. It may be THE business, along with barbering and styling of hair, where the rapport with the provider is hugely important. Personally, that issue has not happened to us --- at Metro Eye but when I read negative comments about a place sprinkled in with glowing ones, I figure that might be the issue.

The only reason I am giving 5 stars instead of 4 is pricing. I am always blown away by the price of eye wear, no matter where I have gone. So I HAVE tried the "low end" places, and have given up on them (for the time being at least) because it just may be (surprise surprise, huh?) that you do get what you pay for. At Metro Eye, there are no bargains as far as I can tell --- but the service and selection are outstanding. So THAT choice is yours, obviously.

If I were to give advice, it might be: if concerned about cost, tell the staff you are not wanting to pay hundreds more for something that's not really clearly worth the difference in price. Not sure how much difference it would make to do that, but since this is such a "personal" kind of business, might be good establish and communicate your thoughts right off the top.

.

I decided to change to Metro Eye, as I had been driving an hour away to see my old eye care provider. First, I purchased glasses that were over 600 dollars....but I haven't been able to wear them. I have never had issues with my glasses or contacts in the past. The perscription in my glasses is so wrong...that it's impossble to wear them. I've already been in once to get them fixed...and while I was there they apologized, but blamed it on me for not telling Dr. Jankowski when it was "clear" enough. Really? I've been almost blind for 15 years....and I've never had this problem before and I'm pretty sure I know the drill when getting my eyes checked. The contacts that she suggested for me too...are wrong. Well one of them is okay, the other is not the righ fit for my eye...as it is constantly twisting...So I've had one heck of a year thanks to Metro Eye, I will not be going back. I'll be going back to my old eye care provider who knows what he's doing..or possibly a new one.

0
★☆☆☆☆

I decided to change to Metro Eye, as I had been driving an hour away to see my old eye care provider. First, I purchased glasses that were over 600 dollars....but I haven't been able to wear them. I have never had issues with my glasses or contacts in the past. The perscription in my glasses is so wrong...that it's impossble to wear them. I've already been in once to get them fixed...and while I was there they apologized, but blamed it on me for not telling Dr. Jankowski when it was "clear" enough. Really? I've been almost blind for 15 years....and I've never had this problem before and I'm pretty sure I know the drill when getting my eyes checked. The contacts that she suggested for me too...are wrong. Well one of them is okay, the other is not the righ fit for my eye...as it is constantly twisting...So I've had one heck of a year thanks to Metro Eye, I will not be going back. I'll be going back to my old eye care provider who knows what he's doing..or possibly a new one.

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I visited Metro Eye for the first time during their trunk show in the beginning of May. We had a great time, they had food donated from local restruraunts, great music, three designer vendors in and we had a blast!

I bought great frames, the Dr. was easy to work with and am going back to sunglasses as soon as I can!

2
★★★★★

I visited Metro Eye for the first time during their trunk show in the beginning of May. We had a great time, they had food donated from local restruraunts, great music, three designer vendors in and we had a blast!

I bought great frames, the Dr. was easy to work with and am going back to sunglasses as soon as I can!

Pros: Amazing staff, caring doc and cool shades

Cons: none

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I have astigmatism to the point where contacts would stick to my eyes and dry them out immensely. Before I knew it, I had two corneal ulcers in my right eye. I went elsewhere at first to get the issue resolved (wont mention where) initially. I was prescribed drops and didnt wear my contacts for months. Then, this other place gave me more curved lenses... well that made it worse my eyes were constantly dry then one would water constantly for an entire day. They were also more red and the corneal ulcers had returned. Frustrated, I called metro eye, they got me in the next day... looked at my eyes and told me that the other place had gotten it backwards... really I needed nearly flat contacts! They tried three kinds of contacts with me. They were very thorough and were great with insurance and follow-ups. My eyes have been great for nearly 6 months now! Great place.

2
★★★★★

I have astigmatism to the point where contacts would stick to my eyes and dry them out immensely. Before I knew it, I had two corneal ulcers in my right eye. I went elsewhere at first to get the issue resolved (wont mention where) initially. I was prescribed drops and didnt wear my contacts for months. Then, this other place gave me more curved lenses... well that made it worse my eyes were constantly dry then one would water constantly for an entire day. They were also more red and the corneal ulcers had returned. Frustrated, I called metro eye, they got me in the next day... looked at my eyes and told me that the other place had gotten it backwards... really I needed nearly flat contacts! They tried three kinds of contacts with me. They were very thorough and were great with insurance and follow-ups. My eyes have been great for nearly 6 months now! Great place.

Pros: knowledgeable, friendly staff

Cons: expensive frames.

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The exam part did not go over well. I was shuffled into three different rooms. Technician had trouble with one of the machines. Prescription came out wrong.
When it came time to pay the bill my eyes were dialated and they did not explain the charges. I felt I was swindled into buying $600.00 pair of glasses. The girl behind the counted didn't understand what the big deal was. My advice, check the bill and ask a lot of questions. They tried to tack on a lot of extra stuff (tinting, glare-proofing, etc...) I didn't want. I will not return.

0
★☆☆☆☆

The exam part did not go over well. I was shuffled into three different rooms. Technician had trouble with one of the machines. Prescription came out wrong.
When it came time to pay the bill my eyes were dialated and they did not explain the charges. I felt I was swindled into buying $600.00 pair of glasses. The girl behind the counted didn't understand what the big deal was. My advice, check the bill and ask a lot of questions. They tried to tack on a lot of extra stuff (tinting, glare-proofing, etc...) I didn't want. I will not return.

Pros: Located in the beautiful third ward

Cons: High pressure to buy expensive glasses

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We basically travel 8 mos a yr. Recently while on an extended snow bird trip to Texas for the winter I lost my glasses. I went to a Texas eye Dr. to get glasses, since my prescription had expired. The new Dr found a potetial major eye problem, this problem just appered after I was diagonsed with diabetes in the last 6 mos. Dr. Amy called me directly to tell me what her input was on the exams the Dr here wanted to run. What Dr would call you directly!! I can't say enough about Dr. Amy, she is profesional, caring and friendly. The frame shop has the best selection around. If you don't want to spend a lot just let them know and they will drect you to less expensive frames.

2
★★★★★

We basically travel 8 mos a yr. Recently while on an extended snow bird trip to Texas for the winter I lost my glasses. I went to a Texas eye Dr. to get glasses, since my prescription had expired. The new Dr found a potetial major eye problem, this problem just appered after I was diagonsed with diabetes in the last 6 mos. Dr. Amy called me directly to tell me what her input was on the exams the Dr here wanted to run. What Dr would call you directly!! I can't say enough about Dr. Amy, she is profesional, caring and friendly. The frame shop has the best selection around. If you don't want to spend a lot just let them know and they will drect you to less expensive frames.

Pros: compassionate and caring

Cons: none!

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Dr. Amy Jankowski and the entire team are incredibly professional, friendly, and efficient. The frames are so unique. I am constantly receiving compliments on them. This is the place to go in Milwaukee for extraordinary frames and impeccable service!

2
★★★★★

Dr. Amy Jankowski and the entire team are incredibly professional, friendly, and efficient. The frames are so unique. I am constantly receiving compliments on them. This is the place to go in Milwaukee for extraordinary frames and impeccable service!

Pros: Truly excellent and very thorough service

Cons: No real drawbacks

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I recently purchased three pair of glasses from Metro Eye. The customer service is outstanding. I didn't feel as if price had anything to do with the frames they were selecting for me, but rather they were helping me make the selection based on my tastes and the best fit for my face. The staff is familiar with all of the products that they carry and answered my questions completely. I will be going back to Metro Eye for all of my eyewear needs!

2
★★★★★

I recently purchased three pair of glasses from Metro Eye. The customer service is outstanding. I didn't feel as if price had anything to do with the frames they were selecting for me, but rather they were helping me make the selection based on my tastes and the best fit for my face. The staff is familiar with all of the products that they carry and answered my questions completely. I will be going back to Metro Eye for all of my eyewear needs!

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If you don't want to feel like just another patient then Metro Eye is for you. I am a difficult case with a relatively high prescription and astigmatism. The problem was exasperated by years of over correcting.

When I came to Amy she had to address all these problems. Amy and her staff have gone above and beyond to fit glasses, sun glasses and contacts correctly to ensure the best vision possible for me.

The price of good eye care is like anything else. You get what you pay for and it is worth every penny.

2
★★★★★

If you don't want to feel like just another patient then Metro Eye is for you. I am a difficult case with a relatively high prescription and astigmatism. The problem was exasperated by years of over correcting.

When I came to Amy she had to address all these problems. Amy and her staff have gone above and beyond to fit glasses, sun glasses and contacts correctly to ensure the best vision possible for me.

The price of good eye care is like anything else. You get what you pay for and it is worth every penny.

Pros: Knowledge combined with technology

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Metro Eye isn't your ordinary, run-of-the-mill eye glass store, it is an experience. A perfect fit for the rest of the boutique style, unique experience stores in the Third Ward. Dr. Amy takes a great deal of pride in her services and in the retail operations of her store. LuAnne and the rest of the staff truly help customers pick out frames that fit your face and your personality. I've been going to Metro Eye since they opened and have sent friends and family there. Don't take your eye sight for granted, go to Dr. Amy!

2
★★★★★

Metro Eye isn't your ordinary, run-of-the-mill eye glass store, it is an experience. A perfect fit for the rest of the boutique style, unique experience stores in the Third Ward. Dr. Amy takes a great deal of pride in her services and in the retail operations of her store. LuAnne and the rest of the staff truly help customers pick out frames that fit your face and your personality. I've been going to Metro Eye since they opened and have sent friends and family there. Don't take your eye sight for granted, go to Dr. Amy!

.

I am an urban real estate developer who spends most of his time trying to make cool looking urban projects so my glasses are as much of a statement about my daily life as they are my functional life. Metro Eye took the time to really understand what I was looking for as well as what looked best. In the end I took a leap of faith about their recommendation and now I have cool glasses that I receive comments about all the time regardless of my travels.

PS Ia m going back for a second pair

Thanks

2
★★★★★

I am an urban real estate developer who spends most of his time trying to make cool looking urban projects so my glasses are as much of a statement about my daily life as they are my functional life. Metro Eye took the time to really understand what I was looking for as well as what looked best. In the end I took a leap of faith about their recommendation and now I have cool glasses that I receive comments about all the time regardless of my travels.

PS Ia m going back for a second pair

Thanks

Pros: Great design awarness

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I am definitely a tough case; and was very satisfied with Dr. Amy's care and my results.

I wore hard contacts for over 20 years. I made the decision to have lasik with Hale Vivison. Dr. Amy did the pre-op and post-op care. The equipment that she has is state-of-the-art. I did some trials with soft lens which gave me the opportunity to determine the best treament for me with the help of Dr. Amy and her knowledge. I selected mono-vision with lasik; which enables me to see far and still read without any glasses. This is the best decision that I've made with my eyes and I couldn't have done it without Dr. Amy. (Yes, I tried other Doctors; and was even told that I couldn't have lasik done. They were wrong). With the individual and special care that I received; I'm extremely satisfied and happy.

2
★★★★★

I am definitely a tough case; and was very satisfied with Dr. Amy's care and my results.

I wore hard contacts for over 20 years. I made the decision to have lasik with Hale Vivison. Dr. Amy did the pre-op and post-op care. The equipment that she has is state-of-the-art. I did some trials with soft lens which gave me the opportunity to determine the best treament for me with the help of Dr. Amy and her knowledge. I selected mono-vision with lasik; which enables me to see far and still read without any glasses. This is the best decision that I've made with my eyes and I couldn't have done it without Dr. Amy. (Yes, I tried other Doctors; and was even told that I couldn't have lasik done. They were wrong). With the individual and special care that I received; I'm extremely satisfied and happy.

Pros: Thorough doctor; excellent staff; Outstanding eye care

Cons: Tough to find parking downtown

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Dr. Jankowski is the best! Eye exams are thorough and accurate and she takes the time to ensure that your questions are answered and that you understand all her recommendations. The front desk staff is friendly and helpful, and they are quick about returning phone calls if you have to leave a message. While the frames can be pricey, the staff takes the time to ascertain your needs and work to get you into the very best frames. If you wear contacts, Dr. Jankowski will send you home with samples so that you can be absolutely certain you have the right prescription for your needs before you place and pay for your order. Metro Eye always gives you your prescription information, should you want to purchase your glasses elsewhere. Would recommend Metro Eye to everyone!

2
★★★★★

Dr. Jankowski is the best! Eye exams are thorough and accurate and she takes the time to ensure that your questions are answered and that you understand all her recommendations. The front desk staff is friendly and helpful, and they are quick about returning phone calls if you have to leave a message. While the frames can be pricey, the staff takes the time to ascertain your needs and work to get you into the very best frames. If you wear contacts, Dr. Jankowski will send you home with samples so that you can be absolutely certain you have the right prescription for your needs before you place and pay for your order. Metro Eye always gives you your prescription information, should you want to purchase your glasses elsewhere. Would recommend Metro Eye to everyone!

Pros: Excellent Care and Service

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I have extremely difficult issues with my sight and contact lenses. I've gone to many optometrists and even opthamologists, and really did not have very good results. I was referred to Dr. Amy by a co-worker. She was amazing! She worked with me beyond what I ever expected until the very best result was achieved. She seems to love what she does so much, and she is so good at it, that she was more enthusiastic than even I was to keep working on a solution, which she did! When I ordered glasses (which are also a real challenge for me) I made some poor choices. Even though it was my decision making that resulted in my dissatisfaction, they made it right! Your satisfaction is what they care about most. The support crew is also great - extemely friendly, professional, and efficient. I ALWAYS have a great experience, and I wouldn't go anywhere else!

2
★★★★★

I have extremely difficult issues with my sight and contact lenses. I've gone to many optometrists and even opthamologists, and really did not have very good results. I was referred to Dr. Amy by a co-worker. She was amazing! She worked with me beyond what I ever expected until the very best result was achieved. She seems to love what she does so much, and she is so good at it, that she was more enthusiastic than even I was to keep working on a solution, which she did! When I ordered glasses (which are also a real challenge for me) I made some poor choices. Even though it was my decision making that resulted in my dissatisfaction, they made it right! Your satisfaction is what they care about most. The support crew is also great - extemely friendly, professional, and efficient. I ALWAYS have a great experience, and I wouldn't go anywhere else!

Pros: Service and great results

Cons: none

.

I had accidentally put a teeth whiting eye drop in my eye which burned like crazy. Kept tearing and throbbing. I called Metro Eye at 7:30 AM and received a voice mail with Dr. Amy's personal message to call her on her cell phone for any after hour problems. She called me back within 5 minutes and guided me through my pain. She opened the office early for me and her associate Barb was able to clear up my burning, painful eye. Needless to say I was scared because I was afraid that I may have damaged my vision. She personally called me twice that day to see how my eye was doing. Dr. Amy truly cares about her patients.

2
★★★★★

I had accidentally put a teeth whiting eye drop in my eye which burned like crazy. Kept tearing and throbbing. I called Metro Eye at 7:30 AM and received a voice mail with Dr. Amy's personal message to call her on her cell phone for any after hour problems. She called me back within 5 minutes and guided me through my pain. She opened the office early for me and her associate Barb was able to clear up my burning, painful eye. Needless to say I was scared because I was afraid that I may have damaged my vision. She personally called me twice that day to see how my eye was doing. Dr. Amy truly cares about her patients.

Pros: Best Eye Doctor in Milwaukee

Cons: High End Frames that are unique.

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I wanted to find a new eye doctor that was as thorough as my past one but who offered a better, trendier selection of frames and I found the perfect match at Metro Eye. The eye exam was thorough, the staff was friendly and helpful, and the frame selection was exactly as I hoped it would be.

I loved that I was able to take home samples of multiple types of contact lenses in order to make sure that I'm using the best kind for my eyes and my lifestyle. I also loved having some help in the frame selection department, but would have liked to have seen more frames out on display (although I'm confident that any frame that would look good was shown to me).

Great experience and will definitely go back next year!

2
★★★★★

I wanted to find a new eye doctor that was as thorough as my past one but who offered a better, trendier selection of frames and I found the perfect match at Metro Eye. The eye exam was thorough, the staff was friendly and helpful, and the frame selection was exactly as I hoped it would be.

I loved that I was able to take home samples of multiple types of contact lenses in order to make sure that I'm using the best kind for my eyes and my lifestyle. I also loved having some help in the frame selection department, but would have liked to have seen more frames out on display (although I'm confident that any frame that would look good was shown to me).

Great experience and will definitely go back next year!

Pros: wonderful staff, thorough doctor, awesome frame selection

Cons: parking, not being able to see ALL of the frames on display

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Dr. Amy has given me the most extensive eye exam that I have ever had. Does not compare to other chain stores or Walmart. Best Eye Doc for the money hands down. Also have never seen so much technology in a Doctor's office. Would like to do Lasik with Dr. AMY, but then what to do with my cool specs? Speaking of which, if you want fashion, function, or funk in your frames -- this is the place to go. You can't find this stuff at Lenscrafters Margie! The quality of the lenses and coatings was great also. True craftsmanship.

Once again, you ALWAYS get what you pay for!

2
★★★★★

Dr. Amy has given me the most extensive eye exam that I have ever had. Does not compare to other chain stores or Walmart. Best Eye Doc for the money hands down. Also have never seen so much technology in a Doctor's office. Would like to do Lasik with Dr. AMY, but then what to do with my cool specs? Speaking of which, if you want fashion, function, or funk in your frames -- this is the place to go. You can't find this stuff at Lenscrafters Margie! The quality of the lenses and coatings was great also. True craftsmanship.

Once again, you ALWAYS get what you pay for!

Pros: Best eye exam with great technology

Cons: So many frames, and only one face

.

I purchased glasses and lenses about two weeks ago at metro eye. While my initial service was acceptable, and they gave me a good discount on my frames the glasses themselves were of poor quality and broke at both of the stems' hinges four days after I received the finished pair. I had awoken that morning to find that they had fallen on the floor and was surprised to find three parts, not one.

No big deal. I went to a local eye glass shop in the area (I was on spring break) and they replaced the faulty hinges with some spare stems at no extra charge.
However, upon taking them back at my return Metro Eye replaced them with another set of frames while they searched for the same pair. They only decided to look for another pair after I complained about not being able to see. I have an astigmatism and bifocal lenses and have to have glasses that are lined up perfectly so I can actually see. Upon voicing my concern that the new frames they gave me were "unfit for my vision" one of the helpers told me, verbatim, to "put them down on my nose, as that was the trendy thing to do." However, for the time I was hoping they'd find a new pair.

I received a call two days later saying that they had not been able to locate the same frames and that I, myself, could locate another pair online. When I stated that I did not have enough time to do so with a full schedule (not to mention my disgust at such tacky customer service) they said to stop by to work something out.

On Saturday I received another call saying that they had a solution to my problem, giddy I went on Monday to find out that they had just replaced my stems with other stems and that were going to charge me 20 dollars to fix them.

When I debated the price the manager of the store came out and YELLED that while that I did not have to pay the 20 dollars "she had bent over backwards to help me and that she was sorry but glasses just didn't break like that, and she had been nice enough to give a discount."

Not only was I swindled into buying faulty glasses, they tried to get me to search for a new pair (after trying to get me to buy another pair BTW), and tried to get me to pay more to fix glasses that I did not break. Poor bussiness integrity.


0
★☆☆☆☆

I purchased glasses and lenses about two weeks ago at metro eye. While my initial service was acceptable, and they gave me a good discount on my frames the glasses themselves were of poor quality and broke at both of the stems' hinges four days after I received the finished pair. I had awoken that morning to find that they had fallen on the floor and was surprised to find three parts, not one.

No big deal. I went to a local eye glass shop in the area (I was on spring break) and they replaced the faulty hinges with some spare stems at no extra charge.
However, upon taking them back at my return Metro Eye replaced them with another set of frames while they searched for the same pair. They only decided to look for another pair after I complained about not being able to see. I have an astigmatism and bifocal lenses and have to have glasses that are lined up perfectly so I can actually see. Upon voicing my concern that the new frames they gave me were "unfit for my vision" one of the helpers told me, verbatim, to "put them down on my nose, as that was the trendy thing to do." However, for the time I was hoping they'd find a new pair.

I received a call two days later saying that they had not been able to locate the same frames and that I, myself, could locate another pair online. When I stated that I did not have enough time to do so with a full schedule (not to mention my disgust at such tacky customer service) they said to stop by to work something out.

On Saturday I received another call saying that they had a solution to my problem, giddy I went on Monday to find out that they had just replaced my stems with other stems and that were going to charge me 20 dollars to fix them.

When I debated the price the manager of the store came out and YELLED that while that I did not have to pay the 20 dollars "she had bent over backwards to help me and that she was sorry but glasses just didn't break like that, and she had been nice enough to give a discount."

Not only was I swindled into buying faulty glasses, they tried to get me to search for a new pair (after trying to get me to buy another pair BTW), and tried to get me to pay more to fix glasses that I did not break. Poor bussiness integrity.


Pros: stylish if you have the dough

Cons: poor service, overpriced

.

This place is overpriced for frames and everything, as many reviewers noted. It is more like a boutique than a place to get actual optical care. The emphasis on selling designer frames, as well as the *really* weird way everyone there was reluctant to give me model info about particular frames, or even a copy of my prescription, affected my trust of the doctor's actual optical knowledge at the time of my appointment... and in hindsight I was right, since the prescription I received from them was incorrect, leaving me out $200 for glasses I had made somewhere else. I am very unhappy with this.

1
★★☆☆☆

This place is overpriced for frames and everything, as many reviewers noted. It is more like a boutique than a place to get actual optical care. The emphasis on selling designer frames, as well as the *really* weird way everyone there was reluctant to give me model info about particular frames, or even a copy of my prescription, affected my trust of the doctor's actual optical knowledge at the time of my appointment... and in hindsight I was right, since the prescription I received from them was incorrect, leaving me out $200 for glasses I had made somewhere else. I am very unhappy with this.

Pros: knowledgable salespeople

Cons: the doctor seemed like one of them

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Overpriced - especially when they told me I was covered under my insurance and then after the appointment I was billed with a note stating they were mistaken about my coverage. I also would have liked less technology and more experience.

0
★☆☆☆☆

Overpriced - especially when they told me I was covered under my insurance and then after the appointment I was billed with a note stating they were mistaken about my coverage. I also would have liked less technology and more experience.

.

I heard the advertisements for Metro Eye on the radio after moving to the area. I don't have a lot of spare time so I decided to make an appointment because I figured that a small shop like metro eye, they would really take care of me. I though that even more after I saw the prices that they charged. Anyway, the appointment went fine except it felt like the doctor had somewhere better to be so she rushed me through the exam. I got to the counter and I told them that I wanted to get my glasses made somewhere else (Sam's Club, which was fantastic) and they looked at me like I was crazy. After submitting the presciption picking up some delicious hummus and potato chips I went home and waited only 5 days for the lenses to be ground.

When I picked the lenses up from Sam's I couldn't see anything! I guess the doctor in her rush to go home for the day forgot to add the extra line to make the - a + in the power of the presciption. I think in any other profession that would be catastophic (think if your accountant pulled that one), but appearently at metro eye that is just a small typo. After numerous phone calls to the metro eye office where they explained that Sams club must be screwing something up I had to take a day off work, because they aren't open on the weekends, to prove to them that they were actually the ones that made the mistake.

My solution to this mistake was to compensate me by refunding only the charge for the doctors time to make this hassle easier for me to justify. I have no problem paying for any materials that I used. There counter offer was to give me a whole 10% off my next visit. How generous. The argument that Luanne LaBonte, Optical Stylist gave me was that she has to do a lot of things with her time and she doesn't understand why I should get any compensation.

I won't be visiting again and have strong feelings toward their claim that "You'll find the best quality and services at prices you can afford."

Thanks for your time

1
★★☆☆☆

I heard the advertisements for Metro Eye on the radio after moving to the area. I don't have a lot of spare time so I decided to make an appointment because I figured that a small shop like metro eye, they would really take care of me. I though that even more after I saw the prices that they charged. Anyway, the appointment went fine except it felt like the doctor had somewhere better to be so she rushed me through the exam. I got to the counter and I told them that I wanted to get my glasses made somewhere else (Sam's Club, which was fantastic) and they looked at me like I was crazy. After submitting the presciption picking up some delicious hummus and potato chips I went home and waited only 5 days for the lenses to be ground.

When I picked the lenses up from Sam's I couldn't see anything! I guess the doctor in her rush to go home for the day forgot to add the extra line to make the - a + in the power of the presciption. I think in any other profession that would be catastophic (think if your accountant pulled that one), but appearently at metro eye that is just a small typo. After numerous phone calls to the metro eye office where they explained that Sams club must be screwing something up I had to take a day off work, because they aren't open on the weekends, to prove to them that they were actually the ones that made the mistake.

My solution to this mistake was to compensate me by refunding only the charge for the doctors time to make this hassle easier for me to justify. I have no problem paying for any materials that I used. There counter offer was to give me a whole 10% off my next visit. How generous. The argument that Luanne LaBonte, Optical Stylist gave me was that she has to do a lot of things with her time and she doesn't understand why I should get any compensation.

I won't be visiting again and have strong feelings toward their claim that "You'll find the best quality and services at prices you can afford."

Thanks for your time

Pros: Good location Nice building

Cons: unresponsive to problems, quick to blame others, lack of Dr. patient time

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Dr. Jankowski's staff saved the day for me. Less than an hour before a big interview, my two year old eyeglass frames had a screw fall out, and out popped one of the lenses. Couldn't find that little fastener anywhere. And I am a guy who NEEDS glasses. Fortunately, when I dashed into Metro Eye, the staff responded with aplomb. In minutes, they fashioned a temporary fix for the frame that would do nicely till I could come back and get the correct size fastener ordered. Made it to my interview on time and looked like nothing ever went wrong.

2
★★★★★

Dr. Jankowski's staff saved the day for me. Less than an hour before a big interview, my two year old eyeglass frames had a screw fall out, and out popped one of the lenses. Couldn't find that little fastener anywhere. And I am a guy who NEEDS glasses. Fortunately, when I dashed into Metro Eye, the staff responded with aplomb. In minutes, they fashioned a temporary fix for the frame that would do nicely till I could come back and get the correct size fastener ordered. Made it to my interview on time and looked like nothing ever went wrong.

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I've been to a number of eye doctors over the past few years and Dr. Amy Jankowski is really great. I've never felt as through my visits were rushed through, she has always thoroughly answered all of my questions, and I've never had to wait long after arriving to be seen. The office appears to use very up to date technology and is very clean. The frames they offer onsite are a bit expensive, but they are very attractive & stylish. I haven?t seen anyone with the same glasses that I have.

2
★★★★★

I've been to a number of eye doctors over the past few years and Dr. Amy Jankowski is really great. I've never felt as through my visits were rushed through, she has always thoroughly answered all of my questions, and I've never had to wait long after arriving to be seen. The office appears to use very up to date technology and is very clean. The frames they offer onsite are a bit expensive, but they are very attractive & stylish. I haven?t seen anyone with the same glasses that I have.

Pros: Wonderful doctor

Cons: street metered parking, sometimes forced to park a couple blocks away

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This was a nice office and everything but get ready to take out a second mortgage to pay for your glasses. One pair of clear and one pair of sunglasses came to well over $1000.00 for me. Wow. That didn't even include the eye exam. That being said, it was light years better than the last place that I went.

1
★★★☆☆

This was a nice office and everything but get ready to take out a second mortgage to pay for your glasses. One pair of clear and one pair of sunglasses came to well over $1000.00 for me. Wow. That didn't even include the eye exam. That being said, it was light years better than the last place that I went.

Pros: Nice office and location

Cons: Expensive beyond belief

 

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