Andres F. Orjuela, MD

★★★★★

About Andres F. Orjuela, MD

Categories
  • Ear, Nose & Throat Doctors

Health & Medical

Health & Medical
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Dr. Orujela himself did a wonderful job and made myself and my daughter feel very comfterable with the procedure. His office staff is a completly different story. They are rude incompetent and irresponsible. After my daughters surgery she had a few complications and I called aprox 10 times and left 4 messages on the emergency contact number to no avail. I eventually had to call Miami Childrens main phone number and have them conect me through a back line. Once on the phone with this idiot they call a nurse she was more intrested in how many times I had called and what number I called instead of the care and concern she should have had for my ill child. I had to repremand her about this and strongly request a physician to be put on the phone twice before she actually put a doctor on the phone. The doctor she put me on with was not Dr. Orejula and he was just as rude as the nurse. They kept inssiting my daughter was dehydrated and that fluids where the answer. After am ER visit it was discovered that my daughter had an infection due to the surgery and that she was NOT dehydrated! 36 hours after my initial call to the emergency line I finally recieved a call back from the charge nurse who had no clue that I had already spoke to someone and she had no idea of my daughters information even though the ER doctor had updated their office personnally the day previous.

5
★★★★★

Dr. Orujela himself did a wonderful job and made myself and my daughter feel very comfterable with the procedure. His office staff is a completly different story. They are rude incompetent and irresponsible. After my daughters surgery she had a few complications and I called aprox 10 times and left 4 messages on the emergency contact number to no avail. I eventually had to call Miami Childrens main phone number and have them conect me through a back line. Once on the phone with this idiot they call a nurse she was more intrested in how many times I had called and what number I called instead of the care and concern she should have had for my ill child. I had to repremand her about this and strongly request a physician to be put on the phone twice before she actually put a doctor on the phone. The doctor she put me on with was not Dr. Orejula and he was just as rude as the nurse. They kept inssiting my daughter was dehydrated and that fluids where the answer. After am ER visit it was discovered that my daughter had an infection due to the surgery and that she was NOT dehydrated! 36 hours after my initial call to the emergency line I finally recieved a call back from the charge nurse who had no clue that I had already spoke to someone and she had no idea of my daughters information even though the ER doctor had updated their office personnally the day previous.

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