Andrew J. Deck, MD

★★★★☆
  • 11911 North East 132nd Street Suite 200

    Kirkland, WA 98034

    Map & Directions
  • 425-899-5800

About Andrew J. Deck, MD

Categories
  • Urologists

Health & Medical

Health & Medical
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4.0 5
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I have been thoroughly impressed with Dr. Deck and his staff throughout my treatment. I have had a very easy time scheduling appointments, and Dr. Deck has really taken a lot of time to make sure that my wife and I have understood all aspects of my treatment. He is very caring and has made me feel very comfortable during what should be a difficult time in my life. I cannot recommend this office highly enough!

5
★★★★★

I have been thoroughly impressed with Dr. Deck and his staff throughout my treatment. I have had a very easy time scheduling appointments, and Dr. Deck has really taken a lot of time to make sure that my wife and I have understood all aspects of my treatment. He is very caring and has made me feel very comfortable during what should be a difficult time in my life. I cannot recommend this office highly enough!

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michael m and I had the opportunity to discuss together his online feedback at his appointment today. He and I were able to agree on a good plan to improve the communication issues. Andrew Deck, MD

5
★★★★★

michael m and I had the opportunity to discuss together his online feedback at his appointment today. He and I were able to agree on a good plan to improve the communication issues. Andrew Deck, MD

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Dr. Deck is a fine doctor. I genuinely like him. He has been my doctor for about 15 years.
However, it is next to impossible to contact the office! The phone system is pitifully bad. When apprised of this, the staff says they are aware of this. Aware??? This has been going on for a year...perhaps longer? If aware, why hasn't it been fixed? It has gotten to the point of being so infuriating, I'm considering finding different urologist who has a functioning office staff and decent, normal means of communication, unlike this situation.

3
★★★☆☆

Dr. Deck is a fine doctor. I genuinely like him. He has been my doctor for about 15 years.
However, it is next to impossible to contact the office! The phone system is pitifully bad. When apprised of this, the staff says they are aware of this. Aware??? This has been going on for a year...perhaps longer? If aware, why hasn't it been fixed? It has gotten to the point of being so infuriating, I'm considering finding different urologist who has a functioning office staff and decent, normal means of communication, unlike this situation.

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I have seen Dr. Deck for kidney stones. he performed lithotripsy and laser (1 procedure) and it was as good an experience as can be considering!! He really wasn't able to pinpoint why I was forming oxalate stones, but based on my own experiments, it seems it is green tea that caused them. Go figure.

5
★★★★★

I have seen Dr. Deck for kidney stones. he performed lithotripsy and laser (1 procedure) and it was as good an experience as can be considering!! He really wasn't able to pinpoint why I was forming oxalate stones, but based on my own experiments, it seems it is green tea that caused them. Go figure.

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The customer service is very poor at this facility. Call backs for test results are very slow. Staff are rude on the phone.

1
★★☆☆☆

The customer service is very poor at this facility. Call backs for test results are very slow. Staff are rude on the phone.

Pros: Good doctor

Cons: Very poor office staff for test result notification

 

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