Angela R. James, DDS

★☆☆☆☆

About Angela R. James, DDS

Categories
  • Dentists

Health & Medical

Health & Medical
More choices in Spring:
Resultset_next

Li H. Chu, DDS

25210 Grogans Mill Road Suite A Spring, TX

Resultset_next

Clifton Baldwin Inc: Clifton B Baldwin, DDS

5258 Louetta Rd 100 Spring, TX

1.0 3
Hi! Sign in to let us know how Angela R. James, DDS was?
Write a Review
.

High Cost and low quality of work. I will not be going again to this clinic and risk my teeth.
Staff is good but expect some delays.

0
★☆☆☆☆

High Cost and low quality of work. I will not be going again to this clinic and risk my teeth.
Staff is good but expect some delays.

Cons: High Cost and low quality of work

.

This office is in need of better training on insurance billing. Needs much improved patient skills on effective communication. The staff arrives late in the morning resulting in patients being over booked in the afternoon and being unable to hold their appointments. I had to leave my 2 week appointment I made for a root canal due to over booking. The dentist could not see me that day in which no staff member called me to let me know of the situation. I have asked my insurance provider to review this office. I do not recommend it until new employees take over.

0
★☆☆☆☆

This office is in need of better training on insurance billing. Needs much improved patient skills on effective communication. The staff arrives late in the morning resulting in patients being over booked in the afternoon and being unable to hold their appointments. I had to leave my 2 week appointment I made for a root canal due to over booking. The dentist could not see me that day in which no staff member called me to let me know of the situation. I have asked my insurance provider to review this office. I do not recommend it until new employees take over.

Pros: None

Cons: a waste of your time

.

A terrible experience. Let's start with the fact that despite a root canal needed they couldn't schedule me any sooner than 2 weeks out for my initial exam. Next, the scheduled time was 3pm and I wasn't seen till 5pm. I was actually lucky. A family was there when I got there. They claimed to have been waiting there since 1:30 and weren't seen till about 4:30. 15 min later they stormed out when told it would be 2 weeks before a root canal could be done. Follow that up with "our computer systems are down so we will call you tomorrow with financials for the work you need done". Coincidentally it seemed to go down at the end of the day. Week later still no call. When I tried calling them at 8:45 am their automated answering machine picks up saying call back during normal business hours. They open at 8 AM. Maybe someone doesn't want to answer phones? On a positive note, the dentist seemed to know what she was doing. Too bad she's surrounded by incompetence.

0
★☆☆☆☆

A terrible experience. Let's start with the fact that despite a root canal needed they couldn't schedule me any sooner than 2 weeks out for my initial exam. Next, the scheduled time was 3pm and I wasn't seen till 5pm. I was actually lucky. A family was there when I got there. They claimed to have been waiting there since 1:30 and weren't seen till about 4:30. 15 min later they stormed out when told it would be 2 weeks before a root canal could be done. Follow that up with "our computer systems are down so we will call you tomorrow with financials for the work you need done". Coincidentally it seemed to go down at the end of the day. Week later still no call. When I tried calling them at 8:45 am their automated answering machine picks up saying call back during normal business hours. They open at 8 AM. Maybe someone doesn't want to answer phones? On a positive note, the dentist seemed to know what she was doing. Too bad she's surrounded by incompetence.

Pros: Dentist was knowledgeable

Cons: Horrid customer service

 

Wait, you're the expert.

If you've been to or used Angela R. James, DDS, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review