Anthony D. Bain, DDS

★☆☆☆☆
  • 619 Heatherwilde Boulevard

    Pflugerville, TX 78660

    Map & Directions
  • 512-989-6900

About Anthony D. Bain, DDS

Categories
  • Pediatric Dentists

Health & Medical

Health & Medical
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My wife took my daughter here today to have some teeth extracted and some other work done. We were referred by Pflugerville Modern Dentistry who spoke highly of this place and said they are great with kids. However, all they did was give my daughter some sedatives and refuse to do the work but still charged us $130 and refused to refund us the money even though the dentist refused to do the work. Apparently they charge you the money, drug your kid, and then refuse to do the work because the child has too much anxiety. Then they want you to schedule a more expensive procedure with them for which they would gladly credit your $130 to but will not refund the money otherwise. Seems like a scam to me- to get your money even though they know, or at least they should know if they are competent, that this method is not feasible and something more will be necessary. I would avoid this place like the plague unless you like being charged a lot of money to rule out unnecessary procedures.

1
★☆☆☆☆

My wife took my daughter here today to have some teeth extracted and some other work done. We were referred by Pflugerville Modern Dentistry who spoke highly of this place and said they are great with kids. However, all they did was give my daughter some sedatives and refuse to do the work but still charged us $130 and refused to refund us the money even though the dentist refused to do the work. Apparently they charge you the money, drug your kid, and then refuse to do the work because the child has too much anxiety. Then they want you to schedule a more expensive procedure with them for which they would gladly credit your $130 to but will not refund the money otherwise. Seems like a scam to me- to get your money even though they know, or at least they should know if they are competent, that this method is not feasible and something more will be necessary. I would avoid this place like the plague unless you like being charged a lot of money to rule out unnecessary procedures.

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Kids love the doctor and we have been using them for numerous years. The office went to a new procedure of booking using texts by phone & e-mails. We scheduled the appointments because they said the kids were due. we go in 2 times a year. I asked to make sure the 6 month spacing was correct and we were informed "YES". They actually overbooked us and insurance didn't pay. I called and they admitted to the error but only took 1/2 of the charges off. I couldn't understand why they would possibly want us to pay for 1/2 their mistake, but that was all they could offer. We will now be using one of the other 4 choices here in town. It did amaze me that loosing such a long term client was not that big of a deal for them. The phone calls were very friendly both ways, but the concern of losing us didn't seem to be a big issue. We payed our bill out of a responsibility for doing what is right, but feel they choose to profit over doing the right thing. We choose not to support such a business.

1
★☆☆☆☆

Kids love the doctor and we have been using them for numerous years. The office went to a new procedure of booking using texts by phone & e-mails. We scheduled the appointments because they said the kids were due. we go in 2 times a year. I asked to make sure the 6 month spacing was correct and we were informed "YES". They actually overbooked us and insurance didn't pay. I called and they admitted to the error but only took 1/2 of the charges off. I couldn't understand why they would possibly want us to pay for 1/2 their mistake, but that was all they could offer. We will now be using one of the other 4 choices here in town. It did amaze me that loosing such a long term client was not that big of a deal for them. The phone calls were very friendly both ways, but the concern of losing us didn't seem to be a big issue. We payed our bill out of a responsibility for doing what is right, but feel they choose to profit over doing the right thing. We choose not to support such a business.

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