April D. Collier, FNP

★★★☆☆
  • 589 Stewarts Ferry Pike Suite A

    Nashville, TN 37214

    Map & Directions
  • 615-872-0777

About April D. Collier, FNP

Categories
  • Nurse Practitioners

Health & Medical

Health & Medical
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this place is awful, I did not see April, I saw Emily, NP was not very pleased with her. When i first came in everyone was agrueing with eachother, it was complete craziness and patients were yelling at staff, I should of left then , but i stay saw Emily and was ot impressed, I probably will not be going back there. The person that did my labs, was very kind.

1
★☆☆☆☆

this place is awful, I did not see April, I saw Emily, NP was not very pleased with her. When i first came in everyone was agrueing with eachother, it was complete craziness and patients were yelling at staff, I should of left then , but i stay saw Emily and was ot impressed, I probably will not be going back there. The person that did my labs, was very kind.

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.

I have seen some of the other reviews and what is funny is that no one talks about if they got better? So is taking care of your health suppose to be like a trip to McDonald's? "Let's make it quick, and do not bother me with any questions ---------- or medical protocols or procedures." The staff is efficient and knows my name. They care about me even though I am probably the 50th person they have dealt with by the time they have answered all the phone calls and dealt with all of the patients. All of the medical providers spend time with me and truly seem to want to help me with my chronic health issues - instead of a quick fix that lasts about as long as my waiting room visit. No, not every visit is done in under 30 minutes - but do I really want that? NO!!!! I want a medical provider (whether it is a doctor or nurse practitioner) to listen to me and provide great medical care that will help me live my life to the fullest - that is what I get at Hope Family Medicine. They give me "hope" that I will feel better and have someone to turn to that will listen if I have a problem.

2
★★★★★

I have seen some of the other reviews and what is funny is that no one talks about if they got better? So is taking care of your health suppose to be like a trip to McDonald's? "Let's make it quick, and do not bother me with any questions ---------- or medical protocols or procedures." The staff is efficient and knows my name. They care about me even though I am probably the 50th person they have dealt with by the time they have answered all the phone calls and dealt with all of the patients. All of the medical providers spend time with me and truly seem to want to help me with my chronic health issues - instead of a quick fix that lasts about as long as my waiting room visit. No, not every visit is done in under 30 minutes - but do I really want that? NO!!!! I want a medical provider (whether it is a doctor or nurse practitioner) to listen to me and provide great medical care that will help me live my life to the fullest - that is what I get at Hope Family Medicine. They give me "hope" that I will feel better and have someone to turn to that will listen if I have a problem.

Pros: Listens and worth the wait

Cons: None

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it took the 3 hours to see me and i want to charge them a fee for my time waisted siting at there office waiting to be seen by a Dr that was not compassionate like she should.

0
★☆☆☆☆

it took the 3 hours to see me and i want to charge them a fee for my time waisted siting at there office waiting to be seen by a Dr that was not compassionate like she should.

Pros: no pros

Cons: it took them 3 hours to see me

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Wellllll, I have been trying to reach a nurse via voice mail for two weeks, and all I get in return is silence. Let me tell you, virtual nursing bites the big one and so does the elevator music your force fed while yer on hold. I can't get a nurse on the phone, or to call me back. And as far as the receptionist goes, hmmmmm, I think I saw her for a second when she took my cash...(I had to find an ATM because they won't take a check) Then, suddenly, the wicked witch of the plaza disappeared, and presto chango, the receptionist turned into a sqaulling 3 year old, with a small diaper dilemma. who had somehow managed to get into the unoccupied cubical...yee haw, I think she had better customer service skills than her predecessor. Anyhow, I bailed after a thirty minute wait, because my teeth were floating and there bathroom was out of order. Eventually, I found my way to a physicaian in Berlin, and the may I say that the wait on the flight was a lot shorter than the wait for the returned call.

0
★☆☆☆☆

Wellllll, I have been trying to reach a nurse via voice mail for two weeks, and all I get in return is silence. Let me tell you, virtual nursing bites the big one and so does the elevator music your force fed while yer on hold. I can't get a nurse on the phone, or to call me back. And as far as the receptionist goes, hmmmmm, I think I saw her for a second when she took my cash...(I had to find an ATM because they won't take a check) Then, suddenly, the wicked witch of the plaza disappeared, and presto chango, the receptionist turned into a sqaulling 3 year old, with a small diaper dilemma. who had somehow managed to get into the unoccupied cubical...yee haw, I think she had better customer service skills than her predecessor. Anyhow, I bailed after a thirty minute wait, because my teeth were floating and there bathroom was out of order. Eventually, I found my way to a physicaian in Berlin, and the may I say that the wait on the flight was a lot shorter than the wait for the returned call.

Pros: Close to home and whiskey

Cons: I think they left the building with Elvis....

.

I am throwing my .02 cents in. I have been going to Hope Family Medicine since it opened its doors in 04-05. I had just moved to Nashville, & decided to find a local doctor. I now have moved to Columbia, and I still drive to her office every three months for my appts. I have Chronic medical problems, & have been to all the big specialists in all the big Universities, and I will tell you, good health care providers are extremely hard to find. To find a provider who listens to you, talks options with you, you telling the provider what ideas you have. With the two of you coming to a conclusion that both be satisfied with the possible outcome. April Collier may not be a doctor, but many doctors could learn a lot of things from this woman. I had lost all hope for the medical community until I found her. She is not one of those doctors that throws you a pile of scripts that will sedate you to the point where you have no idea whats going on. I know this because I went to doctors like this. April's main focus is to find what works for you without you being completely drugged out of your mind.

As far as the receptionist, I personally have never had any problems, in fact when I walk in she calls me by name. I always get an appt right after lunch, & I have yet in all the years going there for them to be a little late.

I would recommend this NP April Collier to anyone that needs top notch medical care. I will continue to drive from Columbia as long as she is in practice.

A VERY satisfied customer

2
★★★★★

I am throwing my .02 cents in. I have been going to Hope Family Medicine since it opened its doors in 04-05. I had just moved to Nashville, & decided to find a local doctor. I now have moved to Columbia, and I still drive to her office every three months for my appts. I have Chronic medical problems, & have been to all the big specialists in all the big Universities, and I will tell you, good health care providers are extremely hard to find. To find a provider who listens to you, talks options with you, you telling the provider what ideas you have. With the two of you coming to a conclusion that both be satisfied with the possible outcome. April Collier may not be a doctor, but many doctors could learn a lot of things from this woman. I had lost all hope for the medical community until I found her. She is not one of those doctors that throws you a pile of scripts that will sedate you to the point where you have no idea whats going on. I know this because I went to doctors like this. April's main focus is to find what works for you without you being completely drugged out of your mind.

As far as the receptionist, I personally have never had any problems, in fact when I walk in she calls me by name. I always get an appt right after lunch, & I have yet in all the years going there for them to be a little late.

I would recommend this NP April Collier to anyone that needs top notch medical care. I will continue to drive from Columbia as long as she is in practice.

A VERY satisfied customer

Pros: Professional,Treats you like family, Caring

Cons: leaving message 4 nurses, they dont always call back

.

I think Hope family Medicine is a great place with one drawback, the receptionist, Heidi. One day I tried and tried to call but didn't get an answer, finally I went to the office, after getting there I knew why no one answered the phone, the receptionist was on her cell phone arguing with someone about her husbands ex wife. I'm sorry but you don't need to sit in a place of business and discuss your husbands ex wife where Go and everybody can hear you. Heidi is very unprofessional and rude, after Heidi being so rude I almost walked out but i have to admit I'm glad i didn't. Once I was called back the nurse Jamie was very nice and acted like she cared about me and why I was there, then I saw a young lady by the name of Lauren and she to was great after seeing Lauren I had to get labs drawn and she(Felicia) was just as awesome. So I would with out a doubt recommend Hope family Medicine. Its a great place once you get past the receptionist. They are not all b*****s like she is.

2
★★★★☆

I think Hope family Medicine is a great place with one drawback, the receptionist, Heidi. One day I tried and tried to call but didn't get an answer, finally I went to the office, after getting there I knew why no one answered the phone, the receptionist was on her cell phone arguing with someone about her husbands ex wife. I'm sorry but you don't need to sit in a place of business and discuss your husbands ex wife where Go and everybody can hear you. Heidi is very unprofessional and rude, after Heidi being so rude I almost walked out but i have to admit I'm glad i didn't. Once I was called back the nurse Jamie was very nice and acted like she cared about me and why I was there, then I saw a young lady by the name of Lauren and she to was great after seeing Lauren I had to get labs drawn and she(Felicia) was just as awesome. So I would with out a doubt recommend Hope family Medicine. Its a great place once you get past the receptionist. They are not all b*****s like she is.

Pros: Smart People

Cons: Receptionist

.

So much for "hope" and "family." Two things that you will not experience when coming to this office. There are many reasons I will not go back to this office. 1. Customer Service: The receptionist is disrespectful and makes patients feel uncomfortable because of her lack of sensitivity and care on the phone and in person. 2. Every day the whole office breaks for lunch from 12-1pm. I was at doors at 1pm and waited until 1:30pm before someone came and unlocked the door. No apology, no sorry to keep you waiting. Though the doctor is credible and easy to talk with, her staff leaves patients feeling frustrated and upset. I will never go back to this office.

0
★☆☆☆☆

So much for "hope" and "family." Two things that you will not experience when coming to this office. There are many reasons I will not go back to this office. 1. Customer Service: The receptionist is disrespectful and makes patients feel uncomfortable because of her lack of sensitivity and care on the phone and in person. 2. Every day the whole office breaks for lunch from 12-1pm. I was at doors at 1pm and waited until 1:30pm before someone came and unlocked the door. No apology, no sorry to keep you waiting. Though the doctor is credible and easy to talk with, her staff leaves patients feeling frustrated and upset. I will never go back to this office.

 

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