Arvinder Walia Md

★★★★★
  • 8140 N Mo Pac Expy Ste 2-250

    Austin, TX 78759

    Map & Directions
  • 512-342-7979

About Arvinder Walia Md

Hours
Mon-Thu 9am-5pm, Fri 9am-4pm
4.5714 14
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This doctor is too tight and strict on taking care of his patients. He is more about his "company policy" than his conscience of taking care of those in need. He DEMANDS they be on time and no matter what the circumstances even if you

3
★★★★★

This doctor is too tight and strict on taking care of his patients. He is more about his "company policy" than his conscience of taking care of those in need. He DEMANDS they be on time and no matter what the circumstances even if you

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Dr.Walia is an awesome doctor. He is always on time,takes the time to listen,and tries to keep medications to a minimum.
The length of Awdreygore's review alone shows she was manic when she wrote it and it appears that she has

3
★★★★★

Dr.Walia is an awesome doctor. He is always on time,takes the time to listen,and tries to keep medications to a minimum.
The length of Awdreygore's review alone shows she was manic when she wrote it and it appears that she has

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I began seeing Dr. Walia after moving into town from Houston. I had serious problems with my previous doctor, so I was incredibly nervous to begin seeing a new doctor. His staff was wonderful and always answers the phone when I call, he is

3
★★★★★

I began seeing Dr. Walia after moving into town from Houston. I had serious problems with my previous doctor, so I was incredibly nervous to begin seeing a new doctor. His staff was wonderful and always answers the phone when I call, he is

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that says it all for me

3
★★★★★

that says it all for me

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Was a patient for the better part of a year. Walia seemed eager to please my insurance company by spacing out appointments at four-month intervals, eager to cover any possible liability issues in his practice (at the expense of quality of

3
★★★★★

Was a patient for the better part of a year. Walia seemed eager to please my insurance company by spacing out appointments at four-month intervals, eager to cover any possible liability issues in his practice (at the expense of quality of

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I saw Dr Walia in late August of 2008. I found him because my primary care physician was no longer comfortable treating my extreme anxiety and depression. Within 15 minutes of meeting me, Dr.Walia declared I was a bipolar, type 2. No

3
★★★★★

I saw Dr Walia in late August of 2008. I found him because my primary care physician was no longer comfortable treating my extreme anxiety and depression. Within 15 minutes of meeting me, Dr.Walia declared I was a bipolar, type 2. No

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Dr. Walia is a great psychiatrist. I was very impressed with him and his staff.
I highly recommend him.

2
★★★★★

Dr. Walia is a great psychiatrist. I was very impressed with him and his staff.
I highly recommend him.

Pros: Excellent Doctor

Cons: None

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Dr. Walia is excellent!!! Extremely professional, caring, prompt and very good listener. I had more then enough time with him to have all my questions answered. If you are not improving he is the Dr. to see.

2
★★★★★

Dr. Walia is excellent!!! Extremely professional, caring, prompt and very good listener. I had more then enough time with him to have all my questions answered. If you are not improving he is the Dr. to see.

Pros: For proper treatment and change he is the man in town.

Cons: NOne

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I have heard great things about Dr. Walia, but my experience with his staff is one of the worst I've ever had so I decided not to pursue an appointment with him. From my experience, I know that either 1.) Customer Service is unimportant to him or 2.) he has no idea how unprofessional his staff is. Either scenario is bad.

I first called Dr. Walia's office on February 6, 2009. His receptionist (Chrystal) answered the phone. I asked to make an appointment with Dr. Walia. She asked me if I was new and I replied, "Yes." Then she asked me what insurance I had. I told her. She didn't say another word. She just transferred me to the voicemail of (Aubrey) for making a new patient appointment. I left the requisite information and waited for a return call. The VM specified a return call within 24 hours. On Monday, I did not receive a call so I called again Tuesday morning and left another voicemail. Nothing. At 4:30, I called again. Still voicemail. At 7:30 Tuesday night, she called. I was in the shower so I missed it, but I called her back within 5 minutes of her call. No answer. So, Wednesday morning, I called again and left another message. Nothing. I called towards the end of the day and got voicemail again. Thursday afternoon, I tried again. I left a message that it would be great to actually talk to a person. I was polite, but definitely annoyed. Aubrey finally called me at 5:30PM on Thursday, February 12, 2009. After saying hello and asking me AGAIN (each time I called, I gave my name, my insurance information and phone number ) what my insurance was, she asked me if I was recently released from a psychiatric facility. I replied that I was not and she proceeded to tell me that it would be after March before I could get in to see Dr. Walia. I was livid. I don't have a problem with waiting to see a doctor, but I definitely have a problem with spending a week to track down a person to make an appointment and be spoken to so abruptly.

0
★☆☆☆☆

I have heard great things about Dr. Walia, but my experience with his staff is one of the worst I've ever had so I decided not to pursue an appointment with him. From my experience, I know that either 1.) Customer Service is unimportant to him or 2.) he has no idea how unprofessional his staff is. Either scenario is bad.

I first called Dr. Walia's office on February 6, 2009. His receptionist (Chrystal) answered the phone. I asked to make an appointment with Dr. Walia. She asked me if I was new and I replied, "Yes." Then she asked me what insurance I had. I told her. She didn't say another word. She just transferred me to the voicemail of (Aubrey) for making a new patient appointment. I left the requisite information and waited for a return call. The VM specified a return call within 24 hours. On Monday, I did not receive a call so I called again Tuesday morning and left another voicemail. Nothing. At 4:30, I called again. Still voicemail. At 7:30 Tuesday night, she called. I was in the shower so I missed it, but I called her back within 5 minutes of her call. No answer. So, Wednesday morning, I called again and left another message. Nothing. I called towards the end of the day and got voicemail again. Thursday afternoon, I tried again. I left a message that it would be great to actually talk to a person. I was polite, but definitely annoyed. Aubrey finally called me at 5:30PM on Thursday, February 12, 2009. After saying hello and asking me AGAIN (each time I called, I gave my name, my insurance information and phone number ) what my insurance was, she asked me if I was recently released from a psychiatric facility. I replied that I was not and she proceeded to tell me that it would be after March before I could get in to see Dr. Walia. I was livid. I don't have a problem with waiting to see a doctor, but I definitely have a problem with spending a week to track down a person to make an appointment and be spoken to so abruptly.

Pros: Dr. Walia comes highly recommended by friends

Cons: His staff is incredibly unprofessional. It should not take a week to make an appointment.

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My 1st appointment with Dr.Walia lasted all of 20 minutes and I was given a diagnoses of Bi-polar and written a couple of prescriptions. How can someone be given such a diagnoses on a 1st visit with out any prior history....?
On my second visit I arrived about 7-8 mins late, I left a message letting them know I was on my way. However when I got there Dr.Walia had already left for a "lunch meeting". Since he was so "busy" it really made me wonder about the care would have received that day. I was charged an $80 fee for being late but never seen the doctor, and I found Crystal very rude.
Since these doctors are handing out psychiatric meds. I would hope there would be a lot more attention paid to what the patience really needs. That is not the case here, and I will never go back.

0
★☆☆☆☆

My 1st appointment with Dr.Walia lasted all of 20 minutes and I was given a diagnoses of Bi-polar and written a couple of prescriptions. How can someone be given such a diagnoses on a 1st visit with out any prior history....?
On my second visit I arrived about 7-8 mins late, I left a message letting them know I was on my way. However when I got there Dr.Walia had already left for a "lunch meeting". Since he was so "busy" it really made me wonder about the care would have received that day. I was charged an $80 fee for being late but never seen the doctor, and I found Crystal very rude.
Since these doctors are handing out psychiatric meds. I would hope there would be a lot more attention paid to what the patience really needs. That is not the case here, and I will never go back.

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It is impossible to get a live person (Crystal) to answer the phone and likely she will not return the call that day. They do call to remind you of your appointment the next day, but she waits until you have less than 24 hours to cancel, so you will be charged. He is very punctual. I would switch if I had the time or inclination.

1
★★★☆☆

It is impossible to get a live person (Crystal) to answer the phone and likely she will not return the call that day. They do call to remind you of your appointment the next day, but she waits until you have less than 24 hours to cancel, so you will be charged. He is very punctual. I would switch if I had the time or inclination.

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I was so glad to find a doctor who cared, was informed and up to date on current meds/illnesses. He has been very valuable during my pre-pregnancy & pregnancy times. I don't feel rushed in his office, yet he manages to run ON TIME. This is the best care I have recieved in Austin. I have recommended him to several friends/family and they love him as well. Crystal is a gem, and though you have to wait for her to call you back, it is a small price to pay for a great doctor. I woudn't see anyone else.

2
★★★★★

I was so glad to find a doctor who cared, was informed and up to date on current meds/illnesses. He has been very valuable during my pre-pregnancy & pregnancy times. I don't feel rushed in his office, yet he manages to run ON TIME. This is the best care I have recieved in Austin. I have recommended him to several friends/family and they love him as well. Crystal is a gem, and though you have to wait for her to call you back, it is a small price to pay for a great doctor. I woudn't see anyone else.

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You'll be lucky if your call is returned by crystal the same day. Most o f the time it will be several days later. Also, its extremely annoying to have to leave a message for absolutely everything, there is no way of getting in touch with a live person when you call, you'll have to wait until you recieve a call back.

1
★★★☆☆

You'll be lucky if your call is returned by crystal the same day. Most o f the time it will be several days later. Also, its extremely annoying to have to leave a message for absolutely everything, there is no way of getting in touch with a live person when you call, you'll have to wait until you recieve a call back.

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I have seen two other doctors prior to coming to Dr. Walia. He is exremely professional, listens to your needs and treats each patient with care. He actually is reachable as he returns his calls promptly and has an assistant that returns calls and is wonderful as well. I would highly recommend him after visiting several other worthless doctors. He also has the best assistant, Crystal. Go see this Doctor!

2
★★★★★

I have seen two other doctors prior to coming to Dr. Walia. He is exremely professional, listens to your needs and treats each patient with care. He actually is reachable as he returns his calls promptly and has an assistant that returns calls and is wonderful as well. I would highly recommend him after visiting several other worthless doctors. He also has the best assistant, Crystal. Go see this Doctor!

Pros: Returns Calls, Caring, Listens

Cons: Need reminder calls set up for appointments

 

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