Betts, Randolph J, Md - Family Practice Medical

★☆☆☆☆
  • 274 West Badillo Street

    Covina, CA 91723

    Map & Directions
  • 626-331-7369

About Betts, Randolph J, Md - Family Practice Medical

Hours
Mon. - Fri. 9am - 5pm;Sat. - Sun. CLOSED

Health & Medical

Health & Medical
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Dr. Betts always forgets the amount of medication he prescribed me and said he'll give me refills and not to come back for a few months but when I go to get my next refill I find out he never prescribed them so I have to go without medication because when the pharamacy sends a fax they don't respond for days and sometimes not for a week or two. It's very bad having to worry if I'll get my medication every month and have to go without. Never go when his Daughter Jennifer is the only one there, she's not a doctor but thinks she is and she is soooo rude, I can't believe some of the things she has said to me! She yells at you and than says if you listen than I won't b**** at you and she talks to you like a child, I think something is seriously wrong with her. She has THE WORST bed side manner!! I know a lot of people that go there who will not go if she is there.Some days the doctor is not even there after you have made an appt. to see him and instead you have to see her and she's not even a doctor and you should get to see the doctor if that's who you make the appt. with. I would never recommend Dr. Betts to anyone, I think it's time for him to retire and he needs to teach his rude daughter some manners or she will drive people away. They also have way too many patients and don't spend enough time with each one, I also think they are just in it for the money. It's been a total nightmare there so I have a new doctor now. The staff is also very rude and lazy, I have been hung up on many times and when I do get to talk to them they act like they don't want to deal with you at all. Very unprofessional, I'm surprised they're still in business.

1
★☆☆☆☆

Dr. Betts always forgets the amount of medication he prescribed me and said he'll give me refills and not to come back for a few months but when I go to get my next refill I find out he never prescribed them so I have to go without medication because when the pharamacy sends a fax they don't respond for days and sometimes not for a week or two. It's very bad having to worry if I'll get my medication every month and have to go without. Never go when his Daughter Jennifer is the only one there, she's not a doctor but thinks she is and she is soooo rude, I can't believe some of the things she has said to me! She yells at you and than says if you listen than I won't b**** at you and she talks to you like a child, I think something is seriously wrong with her. She has THE WORST bed side manner!! I know a lot of people that go there who will not go if she is there.Some days the doctor is not even there after you have made an appt. to see him and instead you have to see her and she's not even a doctor and you should get to see the doctor if that's who you make the appt. with. I would never recommend Dr. Betts to anyone, I think it's time for him to retire and he needs to teach his rude daughter some manners or she will drive people away. They also have way too many patients and don't spend enough time with each one, I also think they are just in it for the money. It's been a total nightmare there so I have a new doctor now. The staff is also very rude and lazy, I have been hung up on many times and when I do get to talk to them they act like they don't want to deal with you at all. Very unprofessional, I'm surprised they're still in business.

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User Rating: 1 out of 5 stars
by IrmaI
08/06/2010

Hello all~
I have never in my life felt the need urgency even to warn my fellow friends.
It's been a few months and I'm glad I waited to write this review.

OK so I'm a newly married woman who wanted to get checked out to make sure I was A-OK to get pregnant. I made an appointment. I arrive and waited about 55mins and then got moved to THE room and waited another 20 mins. As I waited in the room a I heard a few ladies laughing/ giggling totally not working in the next room so I peeked out in the hallway and noticed a woman in a white coat on her black berry typing without a care in the world. Come to understand the woman was Jennifer my "doctor:. She walked in coughing by the way without even covering her mouth or looking away. That caught me off guard. Who does that? Anyway I had taken a few pregnant tests and to my amazement I was already pregnant. I told the doctor that a wanted a blood test to double confirm I was in fact pregnant. She said OK and gave me the paperwork however she did not explain that I had to make an appointment to a Quest Diagnostic place to get my blood taken. I had to figure that on my own when I called the office back to ask why the doctor wouldn't take my blood. Jennifer talked to me for about a minute and then sent me on my way.

So I get my blood work taken and waited for Jennifer or someone from her office to call me. I waited about a week or so and I called. They said they had the results but the doctor had to call me and she was off that day. I left a message and then I called her again the next day a few times. I finally got her on the phone and the next thing I tell you was the last straw.. So before I tell you ~I need to explain that my husband and I had been trying to have a child for about a year so when I finally got a positive pregnancy test result,I had expressed this to the doctor...Ok so Jennifer gets on the phone and ever so casually says "Hi Mrs. . ...SO you're not pregnant are you???!!!she says in a matter of fact kinda way. I was completely shocked! ! " What" I say. "Yes I am- I went to see you to confirm I was pregnant". She then waits a few seconds~ seemed like hours and says "GOTTCHA!"~~what! !! this is not F'ing funny in my book. I was mortified and the very next day demanded to get a new doctor. Oh but that was not an easy thing either ~ I had to talk to the Jennifer, the office manager and the receptionist a number of times and I had to pay money to get paperwork faxed to my new doctor.

I'm blessed to say that all is great now- I'm well into my pregnancy and completely happy to have a doctor that is Professional, polite, caring, understanding and most of all qualified.

If you are taking the time to research before you visit this office I really hope my words help in some small way. I wish I had someone warn me before I wasted my time and money on this place.

1
★☆☆☆☆

#
User Rating: 1 out of 5 stars
by IrmaI
08/06/2010

Hello all~
I have never in my life felt the need urgency even to warn my fellow friends.
It's been a few months and I'm glad I waited to write this review.

OK so I'm a newly married woman who wanted to get checked out to make sure I was A-OK to get pregnant. I made an appointment. I arrive and waited about 55mins and then got moved to THE room and waited another 20 mins. As I waited in the room a I heard a few ladies laughing/ giggling totally not working in the next room so I peeked out in the hallway and noticed a woman in a white coat on her black berry typing without a care in the world. Come to understand the woman was Jennifer my "doctor:. She walked in coughing by the way without even covering her mouth or looking away. That caught me off guard. Who does that? Anyway I had taken a few pregnant tests and to my amazement I was already pregnant. I told the doctor that a wanted a blood test to double confirm I was in fact pregnant. She said OK and gave me the paperwork however she did not explain that I had to make an appointment to a Quest Diagnostic place to get my blood taken. I had to figure that on my own when I called the office back to ask why the doctor wouldn't take my blood. Jennifer talked to me for about a minute and then sent me on my way.

So I get my blood work taken and waited for Jennifer or someone from her office to call me. I waited about a week or so and I called. They said they had the results but the doctor had to call me and she was off that day. I left a message and then I called her again the next day a few times. I finally got her on the phone and the next thing I tell you was the last straw.. So before I tell you ~I need to explain that my husband and I had been trying to have a child for about a year so when I finally got a positive pregnancy test result,I had expressed this to the doctor...Ok so Jennifer gets on the phone and ever so casually says "Hi Mrs. . ...SO you're not pregnant are you???!!!she says in a matter of fact kinda way. I was completely shocked! ! " What" I say. "Yes I am- I went to see you to confirm I was pregnant". She then waits a few seconds~ seemed like hours and says "GOTTCHA!"~~what! !! this is not F'ing funny in my book. I was mortified and the very next day demanded to get a new doctor. Oh but that was not an easy thing either ~ I had to talk to the Jennifer, the office manager and the receptionist a number of times and I had to pay money to get paperwork faxed to my new doctor.

I'm blessed to say that all is great now- I'm well into my pregnancy and completely happy to have a doctor that is Professional, polite, caring, understanding and most of all qualified.

If you are taking the time to research before you visit this office I really hope my words help in some small way. I wish I had someone warn me before I wasted my time and money on this place.

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