Boca Park Dental

★★★★☆
  • 1000 S Rampart Boulevard, Suite 13

    Las Vegas, NV 89145

    Map & Directions
  • 702-240-6200

About Boca Park Dental

Categories
  • Dentists
  • Tooth Whitening
  • Cosmetic Dentistry
  • Dental Implants
  • Periodontics
  • Endodontists
Hours
M 7:30am-5pm, Tu 11am-7pm, W-Th 7:30am-5pm, F 8am-12pm, Sa-Su Closed
Phones
  • Fax (702-952-8118)

Health & Medical

Health & Medical
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3.5 8
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.

I was in Boca Park "dentist" with only for simple fillings on my 2 tooth ,when i was ready to go i had 2 broken tooth ,and i need to make root canal on these teeth ."dr Lee Turner ",broke may teeth .This "Dentist" don't have too much

3
★★★★★

I was in Boca Park "dentist" with only for simple fillings on my 2 tooth ,when i was ready to go i had 2 broken tooth ,and i need to make root canal on these teeth ."dr Lee Turner ",broke may teeth .This "Dentist" don't have too much

.

"This was the best trip to a dentist Ever. Since it was an emergency and I was in so much pain,"I am so pleased and happy with my new dentist I can't find enough words to express myself. Thank 's Dr Lee & Dave the best Dynamic Duo in the practice. I am 37 and have been TERRIFIED of the dentist since I can remember. From my initial phone call, to all my visits , they have eased my fears 100 percent . Not only is Dr. Lee patient with me being a 'scaredy cat,' he also takes the time to explain every treatment and best option available in the market , giving you both the pros & cons. He also makes sure that you understand the details of every procedure before he begins. To top all of that off, once the procedure has been completed they provide a detailed explanation of fees, what your insurance covers etc etc. The entire office and staff is AWESOME!" . .

P.S looking forward for my next appointment .

L.R

Las Vegas NV

2
★★★★★

"This was the best trip to a dentist Ever. Since it was an emergency and I was in so much pain,"I am so pleased and happy with my new dentist I can't find enough words to express myself. Thank 's Dr Lee & Dave the best Dynamic Duo in the practice. I am 37 and have been TERRIFIED of the dentist since I can remember. From my initial phone call, to all my visits , they have eased my fears 100 percent . Not only is Dr. Lee patient with me being a 'scaredy cat,' he also takes the time to explain every treatment and best option available in the market , giving you both the pros & cons. He also makes sure that you understand the details of every procedure before he begins. To top all of that off, once the procedure has been completed they provide a detailed explanation of fees, what your insurance covers etc etc. The entire office and staff is AWESOME!" . .

P.S looking forward for my next appointment .

L.R

Las Vegas NV

Pros: Very friendly, Professional and Relaxed Atmosphere .

Cons: None

.

I REALLY like this dental group. I have consulted with both dentists, and I like them both.
The front office/biller is Bernadette, and she's great...she has been very helpful to me.
The dental tech., Julia is wonderful... gental, thourough, and fun to talk to.
My wait time, after checking in, has been less than 5 minutes.
I see some negative feedbacks here, but for me, these guys are 100%.
I reccomend them...
Brad

2
★★★★☆

I REALLY like this dental group. I have consulted with both dentists, and I like them both.
The front office/biller is Bernadette, and she's great...she has been very helpful to me.
The dental tech., Julia is wonderful... gental, thourough, and fun to talk to.
My wait time, after checking in, has been less than 5 minutes.
I see some negative feedbacks here, but for me, these guys are 100%.
I reccomend them...
Brad

Pros: Lots

Cons: none

.

The staff involved in patient care are very good. Unfortunately I can't say the same for the billing staff.

I told the billing staff on arrival at my last visit I had a new insurance and they made a copy of the new card. My deductible of $150 family already had been met prior to my visit . 2 weeks later I receive a bill. I called to try to straighten things out. They had billed my old insurance carrier instead of my new one. For some strange reason the old insurance paid part of the bill but left a balance for the deductible. I tried to explain it to the billing person but she either couldn't or wouldn't accept that information but instead chose to argue with me about it.

She insisted she had the correct information and billed the services correctly. I continued to explain to her she had billed the wrong insurance carrier. But she continued to argue with me and got rude about it. She finally said she'd look into it again.

She called me 2 days later to tell me the member number for the new insurance was not valid. She was condescending towards me like I was a child and became very rude and argumentative again. She ticked me off because I knew she made a mistake but wouldn't admit it or listen to what I had to say. She seemed to want to argue. I in turn became frustrated and told her to do what she had to do.

After getting off the phone with her I called the insurance company and explained everything to them. The member number was indeed valid and the insurance company found my records with no problem. They contacted the biller while I waited on hold and explained to her she made a mistake and to re-bill them.

All total this misunderstanding ended up wasting several hours of my time causing me untold frustration. I am moving my family and I to another dentist over this. I also plan to write a letter to Dr. Turner letting him know why he has lost 5 long term patients. If they find competent billing staff in the future I'll consider going back.

1
★★☆☆☆

The staff involved in patient care are very good. Unfortunately I can't say the same for the billing staff.

I told the billing staff on arrival at my last visit I had a new insurance and they made a copy of the new card. My deductible of $150 family already had been met prior to my visit . 2 weeks later I receive a bill. I called to try to straighten things out. They had billed my old insurance carrier instead of my new one. For some strange reason the old insurance paid part of the bill but left a balance for the deductible. I tried to explain it to the billing person but she either couldn't or wouldn't accept that information but instead chose to argue with me about it.

She insisted she had the correct information and billed the services correctly. I continued to explain to her she had billed the wrong insurance carrier. But she continued to argue with me and got rude about it. She finally said she'd look into it again.

She called me 2 days later to tell me the member number for the new insurance was not valid. She was condescending towards me like I was a child and became very rude and argumentative again. She ticked me off because I knew she made a mistake but wouldn't admit it or listen to what I had to say. She seemed to want to argue. I in turn became frustrated and told her to do what she had to do.

After getting off the phone with her I called the insurance company and explained everything to them. The member number was indeed valid and the insurance company found my records with no problem. They contacted the biller while I waited on hold and explained to her she made a mistake and to re-bill them.

All total this misunderstanding ended up wasting several hours of my time causing me untold frustration. I am moving my family and I to another dentist over this. I also plan to write a letter to Dr. Turner letting him know why he has lost 5 long term patients. If they find competent billing staff in the future I'll consider going back.

Pros: Great patient care

Cons: Lousy billing staff

.

I have been a faithful patient of Boca Park dental for five years and it has gone through some changes. My last appointment was wonderful, the staff was very kind and helpful and Dr.Turner made me feel very comfortable and I actually left the office laughing and enjoyed my appointment. I would highly reccommend this office to anyone.

2
★★★★☆

I have been a faithful patient of Boca Park dental for five years and it has gone through some changes. My last appointment was wonderful, the staff was very kind and helpful and Dr.Turner made me feel very comfortable and I actually left the office laughing and enjoyed my appointment. I would highly reccommend this office to anyone.

Pros: Great Location

Cons: Not open on fridays

.

I have been going to Boca Park Dental for many years and I must say that I am totally amazed with the current transition to the practice. They have changed over the management staff and the office is run with great care and has a family air to it. You enter the practice and see smiling faces, they are never to busy to stop and talk ask about your family and bring back to dentistry the "family" practice feeling. Their new manager Pam is extremely knowledgable and efficient, she remembers us and things that have gone on in our lives and I believe I matter. They recognize the financial burdens families are having and have gone the extra mile to keep cost down and offer quality service.
The assistants and hygienist are TOP NOTCH, they take every opportunity to explain procedures, medical precautions and to explain to myself, my family and others the importance of dental care something the American population has forgotten.
They have taken the time to explain to my family and myself the importance of flossing, brushing and oral hygiene especially with my heart condition. People forget how bad dental health can affect us.
*Dr. Turner has returned to Boca Park and for all of you who were patients years ago Dr. Dashut has returned. Dr. Turner has made many changes to make a consistant staff atmosphere and to elimate the Dr. doctors who do not live up to the standards of what a "Great Professional" would do. My procedure was done by Dr. Manisha Gupta who was wonderful, professional, sweet, kind and caring. I can't imagine her not being there. My dearest friend was seen by another dentist Dr. Cappiello and she had a beautiful bridge done that was just lovely. She said that all the procedures were done timely, and pain free as mine.
If you want to have a relaxing professional experience, please go and see the wonderful, qualified dental team of Dr. Lee R. Turner and visit the Boca Park Office/. They take alot of the insurances also (most)
:-)

2
★★★★★

I have been going to Boca Park Dental for many years and I must say that I am totally amazed with the current transition to the practice. They have changed over the management staff and the office is run with great care and has a family air to it. You enter the practice and see smiling faces, they are never to busy to stop and talk ask about your family and bring back to dentistry the "family" practice feeling. Their new manager Pam is extremely knowledgable and efficient, she remembers us and things that have gone on in our lives and I believe I matter. They recognize the financial burdens families are having and have gone the extra mile to keep cost down and offer quality service.
The assistants and hygienist are TOP NOTCH, they take every opportunity to explain procedures, medical precautions and to explain to myself, my family and others the importance of dental care something the American population has forgotten.
They have taken the time to explain to my family and myself the importance of flossing, brushing and oral hygiene especially with my heart condition. People forget how bad dental health can affect us.
*Dr. Turner has returned to Boca Park and for all of you who were patients years ago Dr. Dashut has returned. Dr. Turner has made many changes to make a consistant staff atmosphere and to elimate the Dr. doctors who do not live up to the standards of what a "Great Professional" would do. My procedure was done by Dr. Manisha Gupta who was wonderful, professional, sweet, kind and caring. I can't imagine her not being there. My dearest friend was seen by another dentist Dr. Cappiello and she had a beautiful bridge done that was just lovely. She said that all the procedures were done timely, and pain free as mine.
If you want to have a relaxing professional experience, please go and see the wonderful, qualified dental team of Dr. Lee R. Turner and visit the Boca Park Office/. They take alot of the insurances also (most)
:-)

Pros: the amazing staff and knowledge

Cons: ? not sure I have any

.

I've been going to Boca Park Dental for a couple years now after going to two other dentists in town. They used to have a really good hygenist there who left- no one good left there now. Every time I have an appointment, they call me a few hours before to cancel and reschedule me. I've already had to rearrange my schedule for the appt., now I have to do it all over again. After the cleaning, the dentist comes in for about 1.5 minutes looks inside your mouth, declares everything looks ok and and extra $50 is tacked onto the $120 cleaning bill, making it a $170 cleaning.
If you pay cash, they give you a discount.
Last time I was there, I stormed out and will never go back there again because their horrible hygenist, whom I had never met before yelled at me for 5 minutes that I was hurting my unborn child (I'm pregnant) because I do not floss my teeth every day. She berated me and made me cry over something that wasn't even actively happening in my teeth. I will never go back there again!!

0
★☆☆☆☆

I've been going to Boca Park Dental for a couple years now after going to two other dentists in town. They used to have a really good hygenist there who left- no one good left there now. Every time I have an appointment, they call me a few hours before to cancel and reschedule me. I've already had to rearrange my schedule for the appt., now I have to do it all over again. After the cleaning, the dentist comes in for about 1.5 minutes looks inside your mouth, declares everything looks ok and and extra $50 is tacked onto the $120 cleaning bill, making it a $170 cleaning.
If you pay cash, they give you a discount.
Last time I was there, I stormed out and will never go back there again because their horrible hygenist, whom I had never met before yelled at me for 5 minutes that I was hurting my unborn child (I'm pregnant) because I do not floss my teeth every day. She berated me and made me cry over something that wasn't even actively happening in my teeth. I will never go back there again!!

Pros: it's location

Cons: it's staff and procedures- big liability

.

This place is really dirty and most of the dentists are 1 year graduated. They will charge you a lot o money and your tooth will look like the worse as possible, maybe black. I had a tooth crowd and the color is really dark. I went to the office to complaint and they told me that is my problem. I hate it. The worse service and the most expensive. The doctors don't have too much experience doing dentistry. AVOID IT IF YOU CAN.

0
★☆☆☆☆

This place is really dirty and most of the dentists are 1 year graduated. They will charge you a lot o money and your tooth will look like the worse as possible, maybe black. I had a tooth crowd and the color is really dark. I went to the office to complaint and they told me that is my problem. I hate it. The worse service and the most expensive. The doctors don't have too much experience doing dentistry. AVOID IT IF YOU CAN.

Pros: none

Cons: expensive

Message from Boca Park Dental

More about Boca Park Dental

We provide Lifetime Dental Care for all patients; with the understanding that oral health is integral to overall health. We change lives one smile at a time through excellent service, a modern facility and a dedicated team. - Dental Cleanings, Teeth Whitening, Oral Cancer Screening, Crowns, Fillings, Porcelain Veneers, Bridges, Root Canals, Braces, Cosmetic Dentistry, Oral Surgeon,Orthodontist Dental Cleanings-Comprehensive Exams-Teeth Whitening-Oral Cancer Screening-Crowns-Fillings-Porcelain Veneers-Bridges-Partials-Sealants-Extractions-Root Canals-Braces-Cosmetic Dentistry-Oral Surgeon-Orthodontist

 

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