Bocian, Robert C, Md - Palo Alto Medical Foundation

★★★★★

About Bocian, Robert C, Md - Palo Alto Medical Foundation

Hours
Mon. - Fri. 9am - 5pm;Sat. - Sun. CLOSED

Health & Medical

Health & Medical
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I found out that this place recently remodeled so I tried it today. Normally, I go to the one in Stanford. I really like what they did with the place. It's very relaxing and pretty. I had a massage with Dorothy. I gotta say that she worked wonders with knots. She has really strong good hands and adjusted pressure as I requested.

5
★★★★★

I found out that this place recently remodeled so I tried it today. Normally, I go to the one in Stanford. I really like what they did with the place. It's very relaxing and pretty. I had a massage with Dorothy. I gotta say that she worked wonders with knots. She has really strong good hands and adjusted pressure as I requested.

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I saw Dr. Bocian on two occasions for allergies. He spent a great deal of time with me explaining my condition and treatment. He was very friendly and knowledgeable.

5
★★★★★

I saw Dr. Bocian on two occasions for allergies. He spent a great deal of time with me explaining my condition and treatment. He was very friendly and knowledgeable.

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Okay, I'm breaking my personal rule not to write negative reviews, but my last visit here deserves to be mentioned. I called these guys because my son had fallen in our yard and hit his head quite hard. We were told on the phone that since we had not been to that location before, that they could not have an advice nurse give us any advise (even though they are my Primary care provider through my insurance). They actually gave me a number to a free clinic, and told me to call them for advice (again, my insurance coverage is through them!). I was very surprised that they refused to help me, but I ended up calling the clinic to get some advise on if we should come to the emergency room or not. The clinic said that we should come down as soon as possible, and that they would call the PAMD and let them know we were on our way. Well, when we did finally get there (they gave me poor direction over the phone 3 times, so it took forever to finally find them), they took they're time admitting us, and finally put us in a room for an examination. A few minutes later a very non-friendly nurse came in to the room and and let us know that it would be another 30 minutes before they're one-doctor-on-staff-that-night would have time to come and and check our boy out. Again, this was a pretty nasty head injury, so we were surprised that they didn't want to at least look at him sooner. The doctor finally did come in (fresh out of college it looked like), and told us the boy would be fine. I would never, ever recommend this facility to anyone... especially if they were in need of urgent care.

3
★★★☆☆

Okay, I'm breaking my personal rule not to write negative reviews, but my last visit here deserves to be mentioned. I called these guys because my son had fallen in our yard and hit his head quite hard. We were told on the phone that since we had not been to that location before, that they could not have an advice nurse give us any advise (even though they are my Primary care provider through my insurance). They actually gave me a number to a free clinic, and told me to call them for advice (again, my insurance coverage is through them!). I was very surprised that they refused to help me, but I ended up calling the clinic to get some advise on if we should come to the emergency room or not. The clinic said that we should come down as soon as possible, and that they would call the PAMD and let them know we were on our way. Well, when we did finally get there (they gave me poor direction over the phone 3 times, so it took forever to finally find them), they took they're time admitting us, and finally put us in a room for an examination. A few minutes later a very non-friendly nurse came in to the room and and let us know that it would be another 30 minutes before they're one-doctor-on-staff-that-night would have time to come and and check our boy out. Again, this was a pretty nasty head injury, so we were surprised that they didn't want to at least look at him sooner. The doctor finally did come in (fresh out of college it looked like), and told us the boy would be fine. I would never, ever recommend this facility to anyone... especially if they were in need of urgent care.

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Our family has been using PAMF for years. The only problem we've had has been getting connected by telephone. It can be very frustrating to get a live person, especially when you have near emergencies.

Other than that (oh, and the terrible parking garage layout), we've been very happy with the medical care. Having a broad reach of great physicians has resulted in great care across a fairly broad spectrum of needs.

5
★★★★★

Our family has been using PAMF for years. The only problem we've had has been getting connected by telephone. It can be very frustrating to get a live person, especially when you have near emergencies.

Other than that (oh, and the terrible parking garage layout), we've been very happy with the medical care. Having a broad reach of great physicians has resulted in great care across a fairly broad spectrum of needs.

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Bocian, Robert C, Md - Palo Alto Medical Foundation Office Locations:

650-321-4121

795 El Camino Real

Palo Alto, CA, CA 94301

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510-490-1222

3200 Kearney St

Fremont, CA, CA 94538

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