Brian A. Nystrom, LICSW

★★★☆☆
  • 1900 Silver Lake Road North West Suite 110

    Saint Paul, MN 55112

    Map & Directions
  • 651-628-9566

About Brian A. Nystrom, LICSW

Categories
  • Social Workers
  • Family Counseling

Community & Social Services

Community & Social Services
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I had been going to Nystrom and Associates for 4 years. I loved everything about them. I moved to Southern Minnesota for about 2 years and when I moved back to the cities I was happy about being able to go to Nystrom and Associates again. But I was surprised to find out how unfriendly the staff is now, how they do not return your calls and how they don't want to help you. Needless to say my appointment I made three weeks in advance was cancelled due to incompetence staff. :( So sad...

0
★☆☆☆☆

I had been going to Nystrom and Associates for 4 years. I loved everything about them. I moved to Southern Minnesota for about 2 years and when I moved back to the cities I was happy about being able to go to Nystrom and Associates again. But I was surprised to find out how unfriendly the staff is now, how they do not return your calls and how they don't want to help you. Needless to say my appointment I made three weeks in advance was cancelled due to incompetence staff. :( So sad...

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I've been going here for 6 months now and the service is great. The front desk staff is very friendly and my Dr. is extremely helpful!

Thanks, Nystrom & Associates!!!

2
★★★★★

I've been going here for 6 months now and the service is great. The front desk staff is very friendly and my Dr. is extremely helpful!

Thanks, Nystrom & Associates!!!

Pros: easy parking & friendly staff,

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I don't know why so many people left negative reviews on here? I absolutely loved the service I received! three members of my direct family have gone to Nystroms and I have referred many friend and co-workers there. I spoke with the nices person to set up my first appointment and the parking there was great! I was referred to see a doctor for medication while I was receiving therapy. It's great that Nystrom has so many services under one roof so I didn't have to run all over town...The other two people on my family went for chemical dependency counseling and DBT. They were very flexible and willing to work with my family to alwyas get us in for appointments around the same time so we could all be there together as a family.

Thank you Nystrom and Associates for your help!!!

2
★★★★★

I don't know why so many people left negative reviews on here? I absolutely loved the service I received! three members of my direct family have gone to Nystroms and I have referred many friend and co-workers there. I spoke with the nices person to set up my first appointment and the parking there was great! I was referred to see a doctor for medication while I was receiving therapy. It's great that Nystrom has so many services under one roof so I didn't have to run all over town...The other two people on my family went for chemical dependency counseling and DBT. They were very flexible and willing to work with my family to alwyas get us in for appointments around the same time so we could all be there together as a family.

Thank you Nystrom and Associates for your help!!!

Pros: Ease of making an appointment, parking, service is friendly.

Cons: nothing. Nystrom truly helped my family

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I can't say I would recommend this facility. I had been going here for over a year. During that time I was forced to switch providers on three seperate occassions due to those providers leaving. More recently the last 5 appointments I made caused problems. The first was cancelled the day before. The second was cancelled that same morning. During the third I actually drove out there only to find they had scheduled me with the wrong provider entirely an could do nothing for it. Then my recent provider leaves and they don't even see fit to contact their clients- VERY disappointing! I made an appointment with a new provider who then sees fit to go an refuse me service due to -my- late cancellation. This is the exact reason "Christian" companies have problems- the large amount of hypocrisy. I WILL NEVER go here and strongly suggest you think twice as well. While a few of the providers give great service, they also have a high chance of leaving mysteriously.

1
★★☆☆☆

I can't say I would recommend this facility. I had been going here for over a year. During that time I was forced to switch providers on three seperate occassions due to those providers leaving. More recently the last 5 appointments I made caused problems. The first was cancelled the day before. The second was cancelled that same morning. During the third I actually drove out there only to find they had scheduled me with the wrong provider entirely an could do nothing for it. Then my recent provider leaves and they don't even see fit to contact their clients- VERY disappointing! I made an appointment with a new provider who then sees fit to go an refuse me service due to -my- late cancellation. This is the exact reason "Christian" companies have problems- the large amount of hypocrisy. I WILL NEVER go here and strongly suggest you think twice as well. While a few of the providers give great service, they also have a high chance of leaving mysteriously.

Pros: Generally Good Service Providers

Cons: Unreliable, Long Wait Times (10-30 minutes on average)

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I have never been so disappointed in a clinic. Never returned phone calls, never returned my letters, voice mail box was always full, screwed up on numerous occassions with billing. They called to remind me for my appointment. They obviously have my phone number. The day of the appointment it snowed so they closed and didn't even bother to call. I would not recommend going to this facility. It is obvious they only care about money and not helping others. Don't go. Don't go. Don't go.

0
★☆☆☆☆

I have never been so disappointed in a clinic. Never returned phone calls, never returned my letters, voice mail box was always full, screwed up on numerous occassions with billing. They called to remind me for my appointment. They obviously have my phone number. The day of the appointment it snowed so they closed and didn't even bother to call. I would not recommend going to this facility. It is obvious they only care about money and not helping others. Don't go. Don't go. Don't go.

.

I went to Nystrom and Associates for medication management. I had not seen my provider for quite awhile because I had switched jobs and was waiting for my insurance to come current. I went to my pharmacy to get a medication refill and was told that they had recieved a fax denying my refill from N&A - when I asked why they just stated that it was denied. (I was not aware that w/out an appointment, I would be refused medication.) N&A was an hour away from my workplace, so I called a closer provider and made an appt. Now anyone who's ever seen a psychiatrist knows that it takes forever to get in!! I got the earliest appt I could with a new Dr and called the old one's office and explained the situation leaving a message asking for one more refill so that I didn't have to deal with withdrawal symptoms. (The earliest appt I could find was 1 month away so the new Dr's office told me to call N&A and ask for one more refill as a professional courtesy until I could be seen.)
At this point I had gone about 4 days without medication - not a good thing because I was getting more depressed and dizzy by the minute. The next day, I finally got a message on my way home from work denying me meds unless I made an appt @ N&A. They also said that according to their records I must not have been taking my medication consistently (not true - got the Rx from them before the other one ran out just to avoid this sort of thing!) They also told me that I couldn't see someone at their office for several weeks meaning a total w/drawl from my meds and half a day off of work to be seen in their office. On top of all this, they had recently charged me $800 over what I owed for past services causing me to have to use my lunch hour to fight with them and the insurance company to get it corrected! Argh!!!
Never, ever again. Extremely unprofessional and dangerous to let a client withdraw from anti-depressants. Being a Mental Health Counselor myself, I would never recommend them.

0
★☆☆☆☆

I went to Nystrom and Associates for medication management. I had not seen my provider for quite awhile because I had switched jobs and was waiting for my insurance to come current. I went to my pharmacy to get a medication refill and was told that they had recieved a fax denying my refill from N&A - when I asked why they just stated that it was denied. (I was not aware that w/out an appointment, I would be refused medication.) N&A was an hour away from my workplace, so I called a closer provider and made an appt. Now anyone who's ever seen a psychiatrist knows that it takes forever to get in!! I got the earliest appt I could with a new Dr and called the old one's office and explained the situation leaving a message asking for one more refill so that I didn't have to deal with withdrawal symptoms. (The earliest appt I could find was 1 month away so the new Dr's office told me to call N&A and ask for one more refill as a professional courtesy until I could be seen.)
At this point I had gone about 4 days without medication - not a good thing because I was getting more depressed and dizzy by the minute. The next day, I finally got a message on my way home from work denying me meds unless I made an appt @ N&A. They also said that according to their records I must not have been taking my medication consistently (not true - got the Rx from them before the other one ran out just to avoid this sort of thing!) They also told me that I couldn't see someone at their office for several weeks meaning a total w/drawl from my meds and half a day off of work to be seen in their office. On top of all this, they had recently charged me $800 over what I owed for past services causing me to have to use my lunch hour to fight with them and the insurance company to get it corrected! Argh!!!
Never, ever again. Extremely unprofessional and dangerous to let a client withdraw from anti-depressants. Being a Mental Health Counselor myself, I would never recommend them.

Pros: No continuity of care, poor communication

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Presents as a "Christian" counseling center, but my experience left me highly doubtful of this. Office staff was warm, friendly and helpful. Appointment was 1/2 hour late, and speaking with others in the waiting room this was the norm. The MD I saw was abrupt, unkind, and seemed annoyed with me for questioning my long wait time, expanding upon the MD's hectic morning including the fact that they had not had time to use the bathroom all day, and that I was just going to have to deal with long wait times, there was nothing that could be done, etc.... Seemed very frustrated with the situation and with me. After a short time of interaction I decided I was not a good match with this MD, and as I Ieft the MD called after me in the hallway that I was making a very bad choice, and that it takes 6+ months to get in with a new provider. I felt bullied, and there was absolutely no respect given to my valuable time. I have schoolchildren and needed to be home by a certain time, and there was not enough time for my scheduled 1hour appt. after my long wait time. It was a waste of my time and money, but there are other psychiatrists there so you may have a different experience than I had. I was taken aback because it was the worst treatment I have ever recieved from any healthcare professional, let alone in a office that claims to be "Christian" ...but again the office staff was delightful, and I hope your experience with this office will be better than mine.

1
★★☆☆☆

Presents as a "Christian" counseling center, but my experience left me highly doubtful of this. Office staff was warm, friendly and helpful. Appointment was 1/2 hour late, and speaking with others in the waiting room this was the norm. The MD I saw was abrupt, unkind, and seemed annoyed with me for questioning my long wait time, expanding upon the MD's hectic morning including the fact that they had not had time to use the bathroom all day, and that I was just going to have to deal with long wait times, there was nothing that could be done, etc.... Seemed very frustrated with the situation and with me. After a short time of interaction I decided I was not a good match with this MD, and as I Ieft the MD called after me in the hallway that I was making a very bad choice, and that it takes 6+ months to get in with a new provider. I felt bullied, and there was absolutely no respect given to my valuable time. I have schoolchildren and needed to be home by a certain time, and there was not enough time for my scheduled 1hour appt. after my long wait time. It was a waste of my time and money, but there are other psychiatrists there so you may have a different experience than I had. I was taken aback because it was the worst treatment I have ever recieved from any healthcare professional, let alone in a office that claims to be "Christian" ...but again the office staff was delightful, and I hope your experience with this office will be better than mine.

Pros: Office staff is wonderful!

Cons: Was unhappy with the MD I saw.

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I am extremely impressed with Nystrom & Associates! The counselors are awesome...they make it easy for you to get straight to the point and work through things effectively. The support groups are fantastic...support from people at various healing stages does amazing things for your own healing.

I highly recommend Nystrom & Associates!!! Love it!

2
★★★★★

I am extremely impressed with Nystrom & Associates! The counselors are awesome...they make it easy for you to get straight to the point and work through things effectively. The support groups are fantastic...support from people at various healing stages does amazing things for your own healing.

I highly recommend Nystrom & Associates!!! Love it!

Pros: Easy to park, easy to schedule, flexible appointment times

.

I'm currently seeing a psychologist and a psychiatrist here, and both of them are fabulous. The psychologist is currently helping me by guiding me in a form of DBT therapy, while my psychiatrist is keeping a close eye on my medication, which at first she was doing by seeing me every two weeks, and now she sees me every four weeks.

There are three waiting rooms, but only one check-in desk and appointment making counter if you're currently at the place. That's where a real hitch can be created at the top of the hour. With only two people behind the desk, and lots of people either checking out or checking in, it gets kind of crazy. That's where this place could use some improvement. Three waiting rooms, but just one check in counter? I think they can do better.

Also, the magazines in these waiting rooms are the same ones that were there about four months ago. It's kind of sad, really.

But one doesn't go to a therapist for the waiting room - that's just where they have to spend those uncomfortable fifteen minutes to a half hour waiting for their appointment time to start.

This is a Christian based clinic, but not pushy. My boyfriend, who is Jewish, does not feel as though he is being pushed into conversion by being there, and I don't believe they throw it on you either. It is not limited to Christians either. My psychiatrist never brings up religion. I believe that here, religion and spiritual counseling is limited to the therapy portion, not the psychiatry portion.

All in all, this is a wonderful place to go, and I've been seen here for almost six months now. That's a long time, for me. I've seen at least 20 psychologists, and about 10 different psychiatrists, so I do know good ones when I see them.

PROS: open-minded, thoughtful, great care, knowledgeable staff
CONS: too few people for check-in/appt setting duties

4
★★★★☆

I'm currently seeing a psychologist and a psychiatrist here, and both of them are fabulous. The psychologist is currently helping me by guiding me in a form of DBT therapy, while my psychiatrist is keeping a close eye on my medication, which at first she was doing by seeing me every two weeks, and now she sees me every four weeks.

There are three waiting rooms, but only one check-in desk and appointment making counter if you're currently at the place. That's where a real hitch can be created at the top of the hour. With only two people behind the desk, and lots of people either checking out or checking in, it gets kind of crazy. That's where this place could use some improvement. Three waiting rooms, but just one check in counter? I think they can do better.

Also, the magazines in these waiting rooms are the same ones that were there about four months ago. It's kind of sad, really.

But one doesn't go to a therapist for the waiting room - that's just where they have to spend those uncomfortable fifteen minutes to a half hour waiting for their appointment time to start.

This is a Christian based clinic, but not pushy. My boyfriend, who is Jewish, does not feel as though he is being pushed into conversion by being there, and I don't believe they throw it on you either. It is not limited to Christians either. My psychiatrist never brings up religion. I believe that here, religion and spiritual counseling is limited to the therapy portion, not the psychiatry portion.

All in all, this is a wonderful place to go, and I've been seen here for almost six months now. That's a long time, for me. I've seen at least 20 psychologists, and about 10 different psychiatrists, so I do know good ones when I see them.

PROS: open-minded, thoughtful, great care, knowledgeable staff
CONS: too few people for check-in/appt setting duties

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