Brittany A. To, OD

★☆☆☆☆

About Brittany A. To, OD

Categories
  • Optometrists

Health & Medical

Health & Medical
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A Disaster:
Not a recomended place. Too much headache. They're not organized regardless for how long and when. They are under construction now, and the service is worst than ever. When I call to check for the status of insurance check, or when is the glasses will come, they always have an excuse and said they'll call back, but they never did. I always have to call back and ask. For the same reason, I have to call for 4 times. This is impossible. I hope the management can be better in order to do service.
If you are asking about the charges, they will answer with attitude. They don't want to discuss too detail. Don't know why...
Also, there is only one or two nice person there.

1
★★☆☆☆

A Disaster:
Not a recomended place. Too much headache. They're not organized regardless for how long and when. They are under construction now, and the service is worst than ever. When I call to check for the status of insurance check, or when is the glasses will come, they always have an excuse and said they'll call back, but they never did. I always have to call back and ask. For the same reason, I have to call for 4 times. This is impossible. I hope the management can be better in order to do service.
If you are asking about the charges, they will answer with attitude. They don't want to discuss too detail. Don't know why...
Also, there is only one or two nice person there.

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I and my family are patient there for years. And they can not remember me and can not find my chart each time we are there. I have to wait for so long for someone go and look for the charts. It is like a zoo.

0
★☆☆☆☆

I and my family are patient there for years. And they can not remember me and can not find my chart each time we are there. I have to wait for so long for someone go and look for the charts. It is like a zoo.

 

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