Brookschool Dental Care

★★★★☆
  • 11681 Brooks School Road, Suite 2

    Fishers, IN 46037

    Map & Directions
  • 317-913-9694

About Brookschool Dental Care

Categories
  • Dentists
  • Orthodontists
  • Tooth Whitening
  • Cosmetic Dentistry
  • Dental Implants
  • Periodontics
  • Endodontists
Hours
M-Tu 8am-5pm, W 9am-5pm, Th 8am-5pm, F-Su Closed
Phones
  • Fax (317-915-8683)

Health & Medical

Health & Medical
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I've been a dental assistant since 1993. I've worked with Dr. Schroeder for almost six years. I like that he takes his time with all of his patients, makes sure they are comfortable, numb, and patient. Takes time to ExplaIn. He is really

3
★★★★★

I've been a dental assistant since 1993. I've worked with Dr. Schroeder for almost six years. I like that he takes his time with all of his patients, makes sure they are comfortable, numb, and patient. Takes time to ExplaIn. He is really

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Dr. Schroeder and his desk staff seem to be on a power trip, mandating patient-unfriendly policies and enforcing them in a needlessly condescending manner. First, prior to an appointment I had already confirmed, I received two voice mails from the office staff saying "we must hear back from you." When I returned the call I was told it was to ensure they would set aside time for my appointment. Apparently that wasn't done when I made the appointment just a few weeks prior. When I arrived with the completed new patient forms from the web site, I was told there was one additional form. It turns out they make patients SIGN A CONTRACT before treatment saying we MUST return their pre-appointment phone calls or they have the right to cancel the appointment! I was mostly amused by this, especially after hearing the same word-for-word explanation parroted to me by two different employees. Clearly they get asked this question a lot and have a coordinated strategy for explaining their interesting approach to appointment scheduling. Based on the above first impression I decided I would give them a small trial run by having just the cleaning I had scheduled, and declined the x-rays I was offered. At that time Dr. Schroeder was brought in to robotically tell me that I must have x-rays, and was more interested in having me walk out of the office than to respect my wishes for treatment that day. If you are considering a new dentist, please do yourself a favor and keep looking. There are a lot of friendly and well-reviewed dentist offices in the Fishers area.

1
★☆☆☆☆

Dr. Schroeder and his desk staff seem to be on a power trip, mandating patient-unfriendly policies and enforcing them in a needlessly condescending manner. First, prior to an appointment I had already confirmed, I received two voice mails from the office staff saying "we must hear back from you." When I returned the call I was told it was to ensure they would set aside time for my appointment. Apparently that wasn't done when I made the appointment just a few weeks prior. When I arrived with the completed new patient forms from the web site, I was told there was one additional form. It turns out they make patients SIGN A CONTRACT before treatment saying we MUST return their pre-appointment phone calls or they have the right to cancel the appointment! I was mostly amused by this, especially after hearing the same word-for-word explanation parroted to me by two different employees. Clearly they get asked this question a lot and have a coordinated strategy for explaining their interesting approach to appointment scheduling. Based on the above first impression I decided I would give them a small trial run by having just the cleaning I had scheduled, and declined the x-rays I was offered. At that time Dr. Schroeder was brought in to robotically tell me that I must have x-rays, and was more interested in having me walk out of the office than to respect my wishes for treatment that day. If you are considering a new dentist, please do yourself a favor and keep looking. There are a lot of friendly and well-reviewed dentist offices in the Fishers area.

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Dr. Schroeder and his desk staff seem to be on a power trip, mandating patient-unfriendly policies and enforcing them in a needlessly condescending manner. First, prior to an appointment I had already confirmed, I received two voice mails

3
★★★★★

Dr. Schroeder and his desk staff seem to be on a power trip, mandating patient-unfriendly policies and enforcing them in a needlessly condescending manner. First, prior to an appointment I had already confirmed, I received two voice mails

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Dr. Schroeder and his staff are friendly, helpful, courteous, and really make me feel comfortable each and every visit. I truly have never felt more at ease with visiting a dentist.

5
★★★★★

Dr. Schroeder and his staff are friendly, helpful, courteous, and really make me feel comfortable each and every visit. I truly have never felt more at ease with visiting a dentist.

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I am a person who believes in the importance of first impressions. And, from my first visit with Dr. Schroeder and his team, I have received courteous, friendly, and gentle service. They are always attentive and caring throughout the

3
★★★★★

I am a person who believes in the importance of first impressions. And, from my first visit with Dr. Schroeder and his team, I have received courteous, friendly, and gentle service. They are always attentive and caring throughout the

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I normally despise going to the dentist, but Dr. Schroeder made my visit today much more relaxing than past experiences with other doctors. The staff and environment was not only customer focused but also very knowledgable. I plan to have a lot of work done in the next few weeks and know that my future appointments will be taken care of in a timely manner.

5
★★★★★

I normally despise going to the dentist, but Dr. Schroeder made my visit today much more relaxing than past experiences with other doctors. The staff and environment was not only customer focused but also very knowledgable. I plan to have a lot of work done in the next few weeks and know that my future appointments will be taken care of in a timely manner.

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Today I had a wonderful experience with Dr. Schroeder. The office was inviitng and service was very quick. Dr. Schroeder answered all of my questions and made me feel at ease. I would recommend him to anyone looking for a new dentist in

3
★★★★★

Today I had a wonderful experience with Dr. Schroeder. The office was inviitng and service was very quick. Dr. Schroeder answered all of my questions and made me feel at ease. I would recommend him to anyone looking for a new dentist in

.

One can easily get exited just by watching a television or even going through a book. Movies can get people really exited but nothing like neck to neck basket ball match or a baseball inning. Live action gives more thrill than repeat telecast.
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5
★★★★★

One can easily get exited just by watching a television or even going through a book. Movies can get people really exited but nothing like neck to neck basket ball match or a baseball inning. Live action gives more thrill than repeat telecast.
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I have been to BS Dental for years, however, it is a corporate owned office, and the dentist changes about every year. The fish have been there longer than any employee. Dr. Kong was a good dentist. Dr. White was alright too. The new guy, whose name I can't recall, seems a bit lifeless, slightly less competent than those in the past, but honest. Although this office has heavily promoted unnecessary treatments over the years, likely pushed by promotions from the corporate office, the staff will help you save a buck if you mention your limitations. On the other hand, at least they do make you aware of those addittional treatements in case you do want to pay for them, and they don't hassle you if you say no. I would say the staff is very friendly and helpful. They're easy to work with on financial issues, and finding ways to help pay for expensive treatments. They accept most insurances and some credit finance plans, but not Hoosier Healthwise (Medicaid). They do treat children, but it isn't their specialty. You can almost always get an appointment within a few days or sooner. So if you need dental care, they can handle it. But if you are a person who wants to build a long term relationship with your dentist, I would find a private practice, rather than a corporate office. I would also say that the inconsistency of constantly changing dentists has worn thin on me and my wife. I've tried to be fair in my review, based on my experience over many years. I hope it's helpful. Aug-5-2010

3
★★★☆☆

I have been to BS Dental for years, however, it is a corporate owned office, and the dentist changes about every year. The fish have been there longer than any employee. Dr. Kong was a good dentist. Dr. White was alright too. The new guy, whose name I can't recall, seems a bit lifeless, slightly less competent than those in the past, but honest. Although this office has heavily promoted unnecessary treatments over the years, likely pushed by promotions from the corporate office, the staff will help you save a buck if you mention your limitations. On the other hand, at least they do make you aware of those addittional treatements in case you do want to pay for them, and they don't hassle you if you say no. I would say the staff is very friendly and helpful. They're easy to work with on financial issues, and finding ways to help pay for expensive treatments. They accept most insurances and some credit finance plans, but not Hoosier Healthwise (Medicaid). They do treat children, but it isn't their specialty. You can almost always get an appointment within a few days or sooner. So if you need dental care, they can handle it. But if you are a person who wants to build a long term relationship with your dentist, I would find a private practice, rather than a corporate office. I would also say that the inconsistency of constantly changing dentists has worn thin on me and my wife. I've tried to be fair in my review, based on my experience over many years. I hope it's helpful. Aug-5-2010

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1 out of 1 people found this review helpful.

.

My family has been going to Brooks School Dental for several years. We were happy with Dr. Kong and we are really happy with Dr. White. She is kind and caring and the office staff is fantastic.

5
★★★★★

My family has been going to Brooks School Dental for several years. We were happy with Dr. Kong and we are really happy with Dr. White. She is kind and caring and the office staff is fantastic.

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At this office Dr. White and her staff really helped me financially be able to do my treatment. They understand financial stress in hard times and worked with me to fit my budget. Karen F. in the previous review must've been in panic mode. Key word on the awful practice review is "perhaps". She obviously didn't know what was the problem. It is not unusual for children to have pain with teeth erupting. This is an awesome practice with a caring dentist and dental staff. If they referred her to a pediatric dentist there was a specific reason. This dentist that works there has children herself. I would recommend everyone come to this office. I know they even give back to the community and they really work well with your budget and still give the best quality dental services. I also know that Dr. Kong is no longer there. This new female Dentist is very nice, we have never had problems.

5
★★★★★

At this office Dr. White and her staff really helped me financially be able to do my treatment. They understand financial stress in hard times and worked with me to fit my budget. Karen F. in the previous review must've been in panic mode. Key word on the awful practice review is "perhaps". She obviously didn't know what was the problem. It is not unusual for children to have pain with teeth erupting. This is an awesome practice with a caring dentist and dental staff. If they referred her to a pediatric dentist there was a specific reason. This dentist that works there has children herself. I would recommend everyone come to this office. I know they even give back to the community and they really work well with your budget and still give the best quality dental services. I also know that Dr. Kong is no longer there. This new female Dentist is very nice, we have never had problems.

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Child in pain with 6 yo molars coming in perhaps. Asked for emergency appt and they said I need to find a pediatric dentist. Searhing for a new dentist in my network is NOT what you need to do when child needs in fast..

1
★☆☆☆☆

Child in pain with 6 yo molars coming in perhaps. Asked for emergency appt and they said I need to find a pediatric dentist. Searhing for a new dentist in my network is NOT what you need to do when child needs in fast..

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Dr Kong has a wonderful kind staff. My kids and myself ALL felt very comfortable. All of our treatment looks and feels great! I used to be very afraid of the dentist, but with Dr. Kong's patience and kindness I felt at ease the entire time. I would recommend Brookschool Dental to my friends and family.

5
★★★★★

Dr Kong has a wonderful kind staff. My kids and myself ALL felt very comfortable. All of our treatment looks and feels great! I used to be very afraid of the dentist, but with Dr. Kong's patience and kindness I felt at ease the entire time. I would recommend Brookschool Dental to my friends and family.

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The dental care my family received from Dr. Kong was unsatisfactory. We had to find another dentist to repair work done by Brooks School Dental Care.

1
★☆☆☆☆

The dental care my family received from Dr. Kong was unsatisfactory. We had to find another dentist to repair work done by Brooks School Dental Care.

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Message from Brookschool Dental Care

More about Brookschool Dental Care

We provide Lifetime Dental Care for all patients; with the understanding that oral health is integral to overall health. We change lives one smile at a time through excellent service, a modern facility and a dedicated team. - Dental Cleanings, Teeth Whitening, Oral Cancer Screening, Crowns, Fillings, Porcelain Veneers, Bridges, Root Canals, Braces, Cosmetic Dentistry, Oral Surgeon,Orthodontist Dental Cleanings-Comprehensive Exams-Teeth Whitening-Oral Cancer Screening-Crowns-Fillings-Porcelain Veneers-Bridges-Partials-Sealants-Extractions-Root Canals-Braces-Cosmetic Dentistry-Oral Surgeon-Orthodontist

 

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