Brown David C Dds

★★★☆☆

About Brown David C Dds

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Hours
Mon-Thu 8am-5pm

Health & Medical

Health & Medical
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3.4 5
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I went to Dr. Brown for about a year while i was living in Chico. His office was close to where I lived, and my fiance at the time was going there as well.
Now, I didn't know there was a problem with him until I needed a filling done in the front, and my mouth just wouldn't stay numb - it was a very uncomfortable situation because he just kept giving me more shots to numb the area - and the numbing just went up my face. My nose was so numb it hurt, and even my eyebrows and forehead were numb - but my teeth still felt the drilling. After the 3rd time, he lost it - he was no longer professional, he was pissed that I wasn't numb. He eventually just finished the filling with me feeling it the whole time. There wasn't much else he could do.
To add to that instance, he also refused to believe I was allergic to fluoride and proceeded to convince me to let him cover my teeth in a high-concentration fluoride goo... that resulted in my gums sloughing, a lot of pain, and the kinds of things that make you afraid to ever go see a dentist again. This was when I decided I was never coming back.
To make my experience even worse, one of the fillings I'd gotten when I first started coming to his office had extra filling material pooled between my teeth. The filling had caused me pain for almost a year, and he still said "sometimes that just happens" no x-ray, no further concern. I found out about the excess filling material when I changed dentists - the new dentist cleaned up the filling and my pain went away. Sadly, that tooth wound up needing a root canal a while after. I can only speculate that the additional pressure and pain for over a year didn't help that tooth.
His staff is very friendly and helpful, I never had any problem with anyone else in his office - but sadly, that doesn't make up for bad dental work.
My husband also has his own story, but since it's my review - I'll leave it to him to add his experience separately. He wasn't afraid of dentists before Dr. Brown - now he is.
I strongly discourage anyone from visiting Dr. Brown, especially since all that happened in only a year. Find a better dentist, my husband and I did.

1
★☆☆☆☆

I went to Dr. Brown for about a year while i was living in Chico. His office was close to where I lived, and my fiance at the time was going there as well.
Now, I didn't know there was a problem with him until I needed a filling done in the front, and my mouth just wouldn't stay numb - it was a very uncomfortable situation because he just kept giving me more shots to numb the area - and the numbing just went up my face. My nose was so numb it hurt, and even my eyebrows and forehead were numb - but my teeth still felt the drilling. After the 3rd time, he lost it - he was no longer professional, he was pissed that I wasn't numb. He eventually just finished the filling with me feeling it the whole time. There wasn't much else he could do.
To add to that instance, he also refused to believe I was allergic to fluoride and proceeded to convince me to let him cover my teeth in a high-concentration fluoride goo... that resulted in my gums sloughing, a lot of pain, and the kinds of things that make you afraid to ever go see a dentist again. This was when I decided I was never coming back.
To make my experience even worse, one of the fillings I'd gotten when I first started coming to his office had extra filling material pooled between my teeth. The filling had caused me pain for almost a year, and he still said "sometimes that just happens" no x-ray, no further concern. I found out about the excess filling material when I changed dentists - the new dentist cleaned up the filling and my pain went away. Sadly, that tooth wound up needing a root canal a while after. I can only speculate that the additional pressure and pain for over a year didn't help that tooth.
His staff is very friendly and helpful, I never had any problem with anyone else in his office - but sadly, that doesn't make up for bad dental work.
My husband also has his own story, but since it's my review - I'll leave it to him to add his experience separately. He wasn't afraid of dentists before Dr. Brown - now he is.
I strongly discourage anyone from visiting Dr. Brown, especially since all that happened in only a year. Find a better dentist, my husband and I did.

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Even though we live in Sacramento, my husband and I travel to Chico twice a year for our regular dental care. We've had Drs. Allen and Brown for over 35 years. We'll continue to travel to Chico until age factors creep in and prohibit the trip.

5
★★★★★

Even though we live in Sacramento, my husband and I travel to Chico twice a year for our regular dental care. We've had Drs. Allen and Brown for over 35 years. We'll continue to travel to Chico until age factors creep in and prohibit the trip.

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I have been going to Dr. Brown for about 19 years now. He and his staff are both friendly and professional. It is unfortunate, but it seems to be the case, that the only time that someone would take the time to post a review is if they were unhappy. I can tell you that in 19 years Dr. Brown has ALWAYS provided excellent customer service and his staff is extremely friendly. I would recommend him to anyone that I know.

5
★★★★★

I have been going to Dr. Brown for about 19 years now. He and his staff are both friendly and professional. It is unfortunate, but it seems to be the case, that the only time that someone would take the time to post a review is if they were unhappy. I can tell you that in 19 years Dr. Brown has ALWAYS provided excellent customer service and his staff is extremely friendly. I would recommend him to anyone that I know.

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I am an RDA student with the ROP program. Everybody has their own experiences and opinions but doctor brown does ALOT for our program and was EXTREMELY helpful to our class. I understand the circumstances of this situation and as a part of the dental field i know that when a patient is late to thier appointments, even just five minutes it is EXTREMELY disrupptive and throws off the schedule. with a dentist that sees less patients they can of course be more flexible, THERE IS LESS PATIENTS! Along with that when you start seeing a dentist your dentist and you the patient have a contract and in the contract there is most often a penalty fee for missed appts. its a good thing he is not so petty that he would take you to court for that fifty dollars after all,you DID sign a contract!!

5
★★★★★

I am an RDA student with the ROP program. Everybody has their own experiences and opinions but doctor brown does ALOT for our program and was EXTREMELY helpful to our class. I understand the circumstances of this situation and as a part of the dental field i know that when a patient is late to thier appointments, even just five minutes it is EXTREMELY disrupptive and throws off the schedule. with a dentist that sees less patients they can of course be more flexible, THERE IS LESS PATIENTS! Along with that when you start seeing a dentist your dentist and you the patient have a contract and in the contract there is most often a penalty fee for missed appts. its a good thing he is not so petty that he would take you to court for that fifty dollars after all,you DID sign a contract!!

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I used to take my daughters here. One day my youngest was 20 minutes late to her appointment and the Dr. said he didn't have time to see her, as the procedure would take them past closing time. So we rescheduled and on the new appointment date the procedure didn't take nearly that long and then they tried to charge me a $50 "missed appointment" charge. I refused to pay it and they FIRED ME. Sent me a letter that said we will no longer see your family. When I called to talk to Dr. Brown he refused to talk to me - extremely rude. This is the first time my daughter was late to an appt., and it was because my oldest daughter who was driving her was caught in a traffic situation. Since then, my family found a new, much better Dentist in town who cares about families and is very flexible.

1
★☆☆☆☆

I used to take my daughters here. One day my youngest was 20 minutes late to her appointment and the Dr. said he didn't have time to see her, as the procedure would take them past closing time. So we rescheduled and on the new appointment date the procedure didn't take nearly that long and then they tried to charge me a $50 "missed appointment" charge. I refused to pay it and they FIRED ME. Sent me a letter that said we will no longer see your family. When I called to talk to Dr. Brown he refused to talk to me - extremely rude. This is the first time my daughter was late to an appt., and it was because my oldest daughter who was driving her was caught in a traffic situation. Since then, my family found a new, much better Dentist in town who cares about families and is very flexible.

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