Buffalo Athletic Club INC

★★★☆☆
42.9855 -78.8198
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716-833-5226

1185 Niagara Falls Blvd

Amherst, NY

14226

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About Buffalo Athletic Club INC

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I joined the BAC in 2004 and just love it there. When I walk in, the girls at the front desk address me by my name. They are always friendly and helpful. It was just a few years ago that I started to take classes and do some cross training for running. I started to talking to the spinning instructors, Ellen and Katie, asking them questions to help cross train and ideas as I was having a difficult time. In turn was introduced to some of the personal trainers who I didn't know ran and started to ask more questions. Which is how I met up with Jeff Bavisotto and started working out with him. He explained some different ideas of weight training, over training, my diet and working circuits into weights for keeping my heart rate up. If I have a question or need a change, he finds the time to help me or gets back to me with a new circuit when he is not with a client. I have met quite a few people through the BAC and that has made some significant changes in my life. I really enjoy the club, the availability to go to different clubs for different classes and everything that it offers. My only wish is that a pool was located in one of the suburban locations.

4
★★★★☆

I joined the BAC in 2004 and just love it there. When I walk in, the girls at the front desk address me by my name. They are always friendly and helpful. It was just a few years ago that I started to take classes and do some cross training for running. I started to talking to the spinning instructors, Ellen and Katie, asking them questions to help cross train and ideas as I was having a difficult time. In turn was introduced to some of the personal trainers who I didn't know ran and started to ask more questions. Which is how I met up with Jeff Bavisotto and started working out with him. He explained some different ideas of weight training, over training, my diet and working circuits into weights for keeping my heart rate up. If I have a question or need a change, he finds the time to help me or gets back to me with a new circuit when he is not with a client. I have met quite a few people through the BAC and that has made some significant changes in my life. I really enjoy the club, the availability to go to different clubs for different classes and everything that it offers. My only wish is that a pool was located in one of the suburban locations.

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.

Joined the BAC with a pay as you go cancel anytime. The trainer stuck in some extra stuff and now thye will not allow me to cancel my membership for a GYM that I would have to drive 30 minuteas to use when there is another 2 minutes away. Great salemen that tell you one thing and have you sign another. Guess I will have to get the attorney involved all they had to do is cancel my membership that they never held up the added personal training as they were always tied up or not available. Will have the attorney look at getting my money back for that along with the cancelation. Typical high pressure sale you ask for one thing and they give you something else, sign this and never give a crap about the customer again. Great Job typical of large corporations and their poor training. I was told by staffers that there are a few steroid junkies that work there and are more worried about working out for themselves that is why he as an individual quit the job. Seems like BAC endorses the steroids since the managers know about these and keep these employees on staff.

1
★☆☆☆☆

Joined the BAC with a pay as you go cancel anytime. The trainer stuck in some extra stuff and now thye will not allow me to cancel my membership for a GYM that I would have to drive 30 minuteas to use when there is another 2 minutes away. Great salemen that tell you one thing and have you sign another. Guess I will have to get the attorney involved all they had to do is cancel my membership that they never held up the added personal training as they were always tied up or not available. Will have the attorney look at getting my money back for that along with the cancelation. Typical high pressure sale you ask for one thing and they give you something else, sign this and never give a crap about the customer again. Great Job typical of large corporations and their poor training. I was told by staffers that there are a few steroid junkies that work there and are more worried about working out for themselves that is why he as an individual quit the job. Seems like BAC endorses the steroids since the managers know about these and keep these employees on staff.

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Response from this business:

We did not add anything to your contract. You signed two contracts, both of which clearly stated they were for 24 months. We have great testimonials in regards to our trainers. Lastly, we do not tolerate any steroid use here; any employee using them would be promptly terminated. I'd like to invite you to contact our Operations Manager if you have any service related complaints: Gary Rector (716)833-5226
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I recently just started training with a personal trainer, Jeff, about 3 months agao. I can not say enough by the difference it makes. I don't have the proper knowledge to come up with a progam so its super convienent to just come in and listen to what Jeff wants me to do. It's also very motivating having him, I would not do half as much on my own then I do with him. I would totally suggest getting a personal trainer at the BAC, especially Jeff if you go to the Boulevard location!

5
★★★★★

I recently just started training with a personal trainer, Jeff, about 3 months agao. I can not say enough by the difference it makes. I don't have the proper knowledge to come up with a progam so its super convienent to just come in and listen to what Jeff wants me to do. It's also very motivating having him, I would not do half as much on my own then I do with him. I would totally suggest getting a personal trainer at the BAC, especially Jeff if you go to the Boulevard location!

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.

I looked at many other gyms in Buffalo and even though the BAC is a little more expensive I feel like you get what you pay for. Clean facility, good staff and most importantly they have a huge class schedule. They have more aerobic classes and spin classes then any gym in Buffalo

5
★★★★★

I looked at many other gyms in Buffalo and even though the BAC is a little more expensive I feel like you get what you pay for. Clean facility, good staff and most importantly they have a huge class schedule. They have more aerobic classes and spin classes then any gym in Buffalo

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.

Terrible customer service, outrageous prices compared to nicer gyms. They can keep my money I won't be going back!!!!

1
★☆☆☆☆

Terrible customer service, outrageous prices compared to nicer gyms. They can keep my money I won't be going back!!!!

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Response from this business:

Jamie, I’m very sorry to hear your sentiments towards our facility. We pride ourselves on great customer service. I apologize for your negative experience. Please contact me so I can address each of your specific concerns. Teresa Moore (716) 833-5226
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The crossfit studio is awesome. I started doing crossfit at the blvd location 3 months ago and love it. Josh and Lindsey are great coaches, I would recommend the classes to anyone.

5
★★★★★

The crossfit studio is awesome. I started doing crossfit at the blvd location 3 months ago and love it. Josh and Lindsey are great coaches, I would recommend the classes to anyone.

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.

I just recently rejoined as a member of the BAC. to be completely honest if it weren't for Jeff Bavisotto I would be at another gym. When I was a member last he trained me and my results were unreal. So needless to say I want the same results if not better.. So a big thank you to Jeffery Bavisotto for being an amazing personal trainer

5
★★★★★

I just recently rejoined as a member of the BAC. to be completely honest if it weren't for Jeff Bavisotto I would be at another gym. When I was a member last he trained me and my results were unreal. So needless to say I want the same results if not better.. So a big thank you to Jeffery Bavisotto for being an amazing personal trainer

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.

I spent a lot of time at the club when I was very young, while my father was working out, only to join about a year ago. I joined the club to use their pool to train for a triathlon. I needed the club to prepare for my race but I always dreaded going as the locker room was the same from the 80's, dirty and outdated, but the pool was discussing. Maybe my experience would have been different if I never saw the pool but what scares me is that if they leave the water like that I have no confidence in the rest of the club. I used to joke with a fellow swimmer how nasty the tumbleweeds of hair and bandages were floating along as we swam. If you want to use the pool I would strongly encourage going somewhere else. The prospect of swimming in Lake Erie, near the steel mills, is more attractive than going back into that pool.

1
★☆☆☆☆

I spent a lot of time at the club when I was very young, while my father was working out, only to join about a year ago. I joined the club to use their pool to train for a triathlon. I needed the club to prepare for my race but I always dreaded going as the locker room was the same from the 80's, dirty and outdated, but the pool was discussing. Maybe my experience would have been different if I never saw the pool but what scares me is that if they leave the water like that I have no confidence in the rest of the club. I used to joke with a fellow swimmer how nasty the tumbleweeds of hair and bandages were floating along as we swam. If you want to use the pool I would strongly encourage going somewhere else. The prospect of swimming in Lake Erie, near the steel mills, is more attractive than going back into that pool.

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.

I have been a member at the BAC for over 2years now and throughout my two years the club has been a pleasure to come to every day. The staff is always very friendly and make you feel very comfortable every time you walk in the door. The club has awesome equipment very updated. I love coming everyday and the club has been a GREAT necessity in my weight loss goals.

5
★★★★★

I have been a member at the BAC for over 2years now and throughout my two years the club has been a pleasure to come to every day. The staff is always very friendly and make you feel very comfortable every time you walk in the door. The club has awesome equipment very updated. I love coming everyday and the club has been a GREAT necessity in my weight loss goals.

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.

I have been working out with Megan at the BAC for over a year now and I have noticed an enormous difference in how I look and feel. She has been integeral in improving my workouts and I have had significant results.

I highly recommend the BAC and specifically Megan for a personal trainer.

5
★★★★★

I have been working out with Megan at the BAC for over a year now and I have noticed an enormous difference in how I look and feel. She has been integeral in improving my workouts and I have had significant results.

I highly recommend the BAC and specifically Megan for a personal trainer.

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.

I love the BAC on the blvd. The staff is awesome, especially Kyle G. He teaches the P90x training classes and i love them. I think everyone should try it.

5
★★★★★

I love the BAC on the blvd. The staff is awesome, especially Kyle G. He teaches the P90x training classes and i love them. I think everyone should try it.

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.

I love this gym. It's very open with a lot of equipment. This staff is really friendly. It's also very clean. I have tried the x-training classes and I would recommend them for anybody who has fitness goals.

5
★★★★★

I love this gym. It's very open with a lot of equipment. This staff is really friendly. It's also very clean. I have tried the x-training classes and I would recommend them for anybody who has fitness goals.

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I have been a member of the BAC for 6 yrs, I frequent the downtown and Blvd location. The staff is very rude. When paying to use a facility I expect common courtesy. Hello upon entering, and have a good day/night when leaving. I'm not too sure of it's due to racism and me being African American or due to their employee's not having any home training. I say goodbye to a staff member working at the desk they seldom reply. The BAC is all about numbers and getting more members but once you've joined that's it.

2
★★☆☆☆

I have been a member of the BAC for 6 yrs, I frequent the downtown and Blvd location. The staff is very rude. When paying to use a facility I expect common courtesy. Hello upon entering, and have a good day/night when leaving. I'm not too sure of it's due to racism and me being African American or due to their employee's not having any home training. I say goodbye to a staff member working at the desk they seldom reply. The BAC is all about numbers and getting more members but once you've joined that's it.

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.

I have been a member of several gyms over the years and I have never found one until now that met all the things I wanted in a gym. My newest obsession & the one that's working? TRX training with the ever fabulous Megan Parke!! I have seen awesome results that I just didn't think I'd ever get again. It's smart weight loss combined with muscle gain & toning like I haven't had in years!

5
★★★★★

I have been a member of several gyms over the years and I have never found one until now that met all the things I wanted in a gym. My newest obsession & the one that's working? TRX training with the ever fabulous Megan Parke!! I have seen awesome results that I just didn't think I'd ever get again. It's smart weight loss combined with muscle gain & toning like I haven't had in years!

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.

I??ve been a BAC member for 1 1/2 years, initially signing up at the French Road location where I found 2 wonderful personal trainers in both Megan & Jordan. The majority of my time is now spent at the Boulevard location to continue training with Megan. Her boot camps are amazing & her training is always varied, personalized & motivating. It??s hard work, but it is paying off. So far I have lost 28 lbs, 15 inches & 4 dress sizes. Megan thanks for the motivation and inspiration to push myself just a bit further each time.

5
★★★★★

I??ve been a BAC member for 1 1/2 years, initially signing up at the French Road location where I found 2 wonderful personal trainers in both Megan & Jordan. The majority of my time is now spent at the Boulevard location to continue training with Megan. Her boot camps are amazing & her training is always varied, personalized & motivating. It??s hard work, but it is paying off. So far I have lost 28 lbs, 15 inches & 4 dress sizes. Megan thanks for the motivation and inspiration to push myself just a bit further each time.

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.

Love the gym! Great equipment, great employees, great classes!!!! And Megan is amazing!!!!

5
★★★★★

Love the gym! Great equipment, great employees, great classes!!!! And Megan is amazing!!!!

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.

Megan has always been a very helpful person to me in my wants to get better physically. She has put me with good people to help me as well as helped me out herself. She is a great find and keeper for the BAC. She goes out of her way to be helpful.

5
★★★★★

Megan has always been a very helpful person to me in my wants to get better physically. She has put me with good people to help me as well as helped me out herself. She is a great find and keeper for the BAC. She goes out of her way to be helpful.

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.

I have just recently join the group training classes. I love them. its a great way to train in a group it pushes me and we get encouragment from each other and our trainer

5
★★★★★

I have just recently join the group training classes. I love them. its a great way to train in a group it pushes me and we get encouragment from each other and our trainer

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.

I have been training with Megan for almost three years now. She's always keeping me motivated and pushes me to do things I never thought I could. I love the new TRX classes she has now too!

5
★★★★★

I have been training with Megan for almost three years now. She's always keeping me motivated and pushes me to do things I never thought I could. I love the new TRX classes she has now too!

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.

I love this club. It has all the equipiment you need and the staff is very friendly

5
★★★★★

I love this club. It has all the equipiment you need and the staff is very friendly

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.

I have been a member of the BAC since 2004 and am currently enrolled at the French Road Location. In January 2012, I decided to try working out with a Personal Trainer and was signed up with Megan. It has now been 5 months since I started and I can't believe the change in my strength and endurance. She had moved to the Niagara Falls Blvd location however that didn't stop me from training with her. She has made a huge difference in my life and my health. Thanks Meagan!!!

5
★★★★★

I have been a member of the BAC since 2004 and am currently enrolled at the French Road Location. In January 2012, I decided to try working out with a Personal Trainer and was signed up with Megan. It has now been 5 months since I started and I can't believe the change in my strength and endurance. She had moved to the Niagara Falls Blvd location however that didn't stop me from training with her. She has made a huge difference in my life and my health. Thanks Meagan!!!

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.

The BAC on Niagara Falls Blvd is amazing! Not only is it clean and well equiped but the staff is friendly, professional & go above and beyond to help you achieve your goals. I honestly can't say enough good things about them.

5
★★★★★

The BAC on Niagara Falls Blvd is amazing! Not only is it clean and well equiped but the staff is friendly, professional & go above and beyond to help you achieve your goals. I honestly can't say enough good things about them.

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.

I currently belong to the French Rd BAC however i have been going to the Niagara Falls Blvd BAC because I think Meagan is the best trainer and i love her boot camps. It is worth traveling a little further out!

5
★★★★★

I currently belong to the French Rd BAC however i have been going to the Niagara Falls Blvd BAC because I think Meagan is the best trainer and i love her boot camps. It is worth traveling a little further out!

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.

I love the BAC!! I love having a personal trainer who will motivate me and keep me going! Zumba is a great class too!!!

5
★★★★★

I love the BAC!! I love having a personal trainer who will motivate me and keep me going! Zumba is a great class too!!!

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.

I have always had great experiences at the BAC! The staff is friendly and it is a great place to work out. All of the equipment is new and the trainers are more than willing to help out. Overall, this is a great gym that I would recommend to anyone.

5
★★★★★

I have always had great experiences at the BAC! The staff is friendly and it is a great place to work out. All of the equipment is new and the trainers are more than willing to help out. Overall, this is a great gym that I would recommend to anyone.

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.

Great classes and Megan is an awesome trainer.

4
★★★★☆

Great classes and Megan is an awesome trainer.

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.

I really enjoy using this facility. The cardio floor is very large and has up to date equipment. Staff is always on hand to help and are very friendly. Recommend this gym to anyone looking for a great health facility!

5
★★★★★

I really enjoy using this facility. The cardio floor is very large and has up to date equipment. Staff is always on hand to help and are very friendly. Recommend this gym to anyone looking for a great health facility!

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.

No matter what time I get out of work the club is always open, they have great hours, and i never have to wait for equipment.

5
★★★★★

No matter what time I get out of work the club is always open, they have great hours, and i never have to wait for equipment.

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I became a member of the BAC in 2010, and signed up for a 2-year membership. The initial gentleman I talked to was very nice, and talked up the place and I certainly was excited to be there. I asked about pools and was told "Oh! Our other locations have that!". After signing up, I discovered their dingy Downtown location had the pool. It's a workout in itself just finding a parking space there, and the pool isn't anything to write home about.... but it got the job done. I signed up for a free assessment with one of their trainers. While enthusiastic, Dena was helpful for my first three appointments, setting me up with a great workout to help me reach my goals. My last workout from her was amazing! I asked her about writing it down (as she had in my prior appointments), and her reply was "oh.. I don't have the time. I have another appointment... but you can sign up for 5 more lessons for $60, it's really a deal. I can write it down then..." That really turned me off. I continued to go. I paid my membership monthly. Had some problems working out my monthly payments when trying to change from my bank account to my health insurance card, got the typical run around, no one apparently can do anything except weekly between 9-5... which, I guess I understand.Once it ended, January 2nd of this year (again, to avoid the runaround), I called and cancelled my membership. The girl tells me it will take 32 (!!!) days to run it through. So I would have to pay for the month of February. I just received a letter in the mail (January 12th) stating the same. Obviously just to get another month's fees from me - they've had plenty of time to process the request, ESPECIALLY AT THIS DAY AND AGE. (I thought they were innovative? Everything else is SO top notch, right?) So disheartening. Before moving here I was a YMCA member. Never should have made the mistake to change. Please don't make the same mistake I did. I read my contracts... pretty in depth, but didn't expect anything this sneaky. Make sure you cancel about 45 days before so you don't get caught like I did.

2
★★☆☆☆

I became a member of the BAC in 2010, and signed up for a 2-year membership. The initial gentleman I talked to was very nice, and talked up the place and I certainly was excited to be there. I asked about pools and was told "Oh! Our other locations have that!". After signing up, I discovered their dingy Downtown location had the pool. It's a workout in itself just finding a parking space there, and the pool isn't anything to write home about.... but it got the job done. I signed up for a free assessment with one of their trainers. While enthusiastic, Dena was helpful for my first three appointments, setting me up with a great workout to help me reach my goals. My last workout from her was amazing! I asked her about writing it down (as she had in my prior appointments), and her reply was "oh.. I don't have the time. I have another appointment... but you can sign up for 5 more lessons for $60, it's really a deal. I can write it down then..." That really turned me off. I continued to go. I paid my membership monthly. Had some problems working out my monthly payments when trying to change from my bank account to my health insurance card, got the typical run around, no one apparently can do anything except weekly between 9-5... which, I guess I understand.Once it ended, January 2nd of this year (again, to avoid the runaround), I called and cancelled my membership. The girl tells me it will take 32 (!!!) days to run it through. So I would have to pay for the month of February. I just received a letter in the mail (January 12th) stating the same. Obviously just to get another month's fees from me - they've had plenty of time to process the request, ESPECIALLY AT THIS DAY AND AGE. (I thought they were innovative? Everything else is SO top notch, right?) So disheartening. Before moving here I was a YMCA member. Never should have made the mistake to change. Please don't make the same mistake I did. I read my contracts... pretty in depth, but didn't expect anything this sneaky. Make sure you cancel about 45 days before so you don't get caught like I did.

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Response from this business:

I'm sorry to hear about your experience with us. I would like to help please contact me @ 833-5226 ask for Beth and we can review your situation. Thank You
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The French Road location the trainers act like sharks looking for prey. Signing up for a three month membership is the start of endless calls to sign a yearly membership. Stay away

1
★☆☆☆☆

The French Road location the trainers act like sharks looking for prey. Signing up for a three month membership is the start of endless calls to sign a yearly membership. Stay away

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I have enjoyed the BAC for Women, they have newer, well kept equipment and friendly, no pressure staff. However I have hated my experience at the downtown location. The staff is rude and very aggressive, I had over 13 calls in 4 or 5 days from one staff member. When you say you don't want to join something or try something they instantly have an attitude and then they never stop hounding you about something you already said no thanks to! I will not be going to to downtown location again but have had a very good experience at the other locations so far.

2
★★☆☆☆

I have enjoyed the BAC for Women, they have newer, well kept equipment and friendly, no pressure staff. However I have hated my experience at the downtown location. The staff is rude and very aggressive, I had over 13 calls in 4 or 5 days from one staff member. When you say you don't want to join something or try something they instantly have an attitude and then they never stop hounding you about something you already said no thanks to! I will not be going to to downtown location again but have had a very good experience at the other locations so far.

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The bac will screw you! don't sign a contract with them. Whatever you do! Buyer beware! Caveat emptor!

I think all these positive reviews might be employees or pr people for the club. The clubs are dirty. The classes and teachers of the classes are the only good part. Some of the staff is great, but I noticed a high turnover so it makes me think they treat their lower level staff sub par. The sales people are pushy and annoying, the one girl was showing me equipment and when she found out I already had a prefered membership, left me at the equipment I was working on very confused.

1
★☆☆☆☆

The bac will screw you! don't sign a contract with them. Whatever you do! Buyer beware! Caveat emptor!

I think all these positive reviews might be employees or pr people for the club. The clubs are dirty. The classes and teachers of the classes are the only good part. Some of the staff is great, but I noticed a high turnover so it makes me think they treat their lower level staff sub par. The sales people are pushy and annoying, the one girl was showing me equipment and when she found out I already had a prefered membership, left me at the equipment I was working on very confused.

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.

I love the Buffalo Athletic Clubs. I work in the Downtown area and most of my workouts are in the Downtown BAC. The club is great and the employees really care. When I am at home on the weekends I am able to go to the BAC that is near my house. The only thing I miss at the Williamsville BAC is that they do not have a pool. The Downtown cub is the only one with a pool. But, the clubs are really well kept and updated.

4
★★★★☆

I love the Buffalo Athletic Clubs. I work in the Downtown area and most of my workouts are in the Downtown BAC. The club is great and the employees really care. When I am at home on the weekends I am able to go to the BAC that is near my house. The only thing I miss at the Williamsville BAC is that they do not have a pool. The Downtown cub is the only one with a pool. But, the clubs are really well kept and updated.

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I have been a member of the BAC Downtown for over 25 years and have loved every second. They are always updating machines and the club is always very clean. The customer service is second to none! They will work hard to get you in the shape that you want!!!!!

5
★★★★★

I have been a member of the BAC Downtown for over 25 years and have loved every second. They are always updating machines and the club is always very clean. The customer service is second to none! They will work hard to get you in the shape that you want!!!!!

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I am a member at the BAC for WOMEN @COLVIN- and I could not be any happier with the gym, staff, trainers or facility. Everyone involved is extremely helpful and cares about helping you lose weight and be healthy. My trainer has gone above and beyond for me and I could not be more grateful. I have lost 60lbs and feel like a whole new woman. I would highly recommend this club to anyone- and I have. I have had 3 friends come and join and they all love it. The classes that are offered are amazing, and the gym equpiment is always clean and ready for use. Take a free tour and see why this is such an amazing club to be a part of !!!!!

4
★★★★☆

I am a member at the BAC for WOMEN @COLVIN- and I could not be any happier with the gym, staff, trainers or facility. Everyone involved is extremely helpful and cares about helping you lose weight and be healthy. My trainer has gone above and beyond for me and I could not be more grateful. I have lost 60lbs and feel like a whole new woman. I would highly recommend this club to anyone- and I have. I have had 3 friends come and join and they all love it. The classes that are offered are amazing, and the gym equpiment is always clean and ready for use. Take a free tour and see why this is such an amazing club to be a part of !!!!!

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I ABSOLUTELY LOVE THE BAC FOR WOMEN - COLVIN!!! The equipment is in immaculate condition (both mechanically and cleanliness) and the personal trainers are exceptional. I can't speak for all of the locations, but the BAC for Women - Colvin is an outstanding club and I can't imagine anyone having a complaint about it. Management (including the general manager) is incredibly accomodating and takes a personal interest in each members fitness, not just making money. Don't just base opinions on the reviews on this page. Walk into one of the clubs. Get a day pass and check out the equipment. See for yourself why this company is so popular.

5
★★★★★

I ABSOLUTELY LOVE THE BAC FOR WOMEN - COLVIN!!! The equipment is in immaculate condition (both mechanically and cleanliness) and the personal trainers are exceptional. I can't speak for all of the locations, but the BAC for Women - Colvin is an outstanding club and I can't imagine anyone having a complaint about it. Management (including the general manager) is incredibly accomodating and takes a personal interest in each members fitness, not just making money. Don't just base opinions on the reviews on this page. Walk into one of the clubs. Get a day pass and check out the equipment. See for yourself why this company is so popular.

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I can't wait to renew my membership!!! I have approximately 5 months left on my existing 2 year membership at the Colvin location, and I am really a hard-sell normally, details, give me details...The staff is ALWAYS friendly and informative, anything financial that was explained to me was done so without double-talk. I think the thing I love the most, is how the staff seems to pay such attention to everyone, assisting them with a new challenge or general conversation.I suggest anyone in doubt, walk in and take a tour!!-Life Member

5
★★★★★

I can't wait to renew my membership!!! I have approximately 5 months left on my existing 2 year membership at the Colvin location, and I am really a hard-sell normally, details, give me details...The staff is ALWAYS friendly and informative, anything financial that was explained to me was done so without double-talk. I think the thing I love the most, is how the staff seems to pay such attention to everyone, assisting them with a new challenge or general conversation.I suggest anyone in doubt, walk in and take a tour!!-Life Member

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After reading all these reviews i have to tell you they are quite laughable. It sounds like none of you read anything before you joined. Of course, if you don't read things there are going to be surprises. When i joined i did my research and came in with and bunch of questions and was very satisfied with my answers, i have been a member for over 4 years and i am very happy with the club. Maybe you all should be made at yourselves and not the club, do your research first and don't just sign anything...... read it. They have great equipment, clean facilties and good classes what else could you ask for. I will always recommend the BAC to anyone looking for a health club, there is a reason they have been around so long.

5
★★★★★

After reading all these reviews i have to tell you they are quite laughable. It sounds like none of you read anything before you joined. Of course, if you don't read things there are going to be surprises. When i joined i did my research and came in with and bunch of questions and was very satisfied with my answers, i have been a member for over 4 years and i am very happy with the club. Maybe you all should be made at yourselves and not the club, do your research first and don't just sign anything...... read it. They have great equipment, clean facilties and good classes what else could you ask for. I will always recommend the BAC to anyone looking for a health club, there is a reason they have been around so long.

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This place scams you. I joined because I wanted a close gym membership and the gentlemen that took care of me was great. Then the problems begin. I was supposed to get 4 free workouts with a trainer. I was set up with the first one who decided it was ok to text message the who time during my workout. Then I was given to someone else because this was unexceptable to me and I met with him once then tried to schedule my next appt at which time I was told that he was only there part time and did not have time for any other clients so he tried to push me off on another trainer. He stood in front of me and told her what I was looking for and she stood there with a blank look on her face. I also signed up for tanning which cost $10.00 a month more than any of the local tanning salons but I thought it would be convenient. My mistake as I was never told that you could only tan every 25 hours. Since when is a day 25 hours and any other salon as long as its not the same day (example Wed) then it was considered the next day. Once again got scammed. Contacting an attorney to void my contract as they are not honoring what is printed on it and what was stated to me during the time I signed up

1
★☆☆☆☆

This place scams you. I joined because I wanted a close gym membership and the gentlemen that took care of me was great. Then the problems begin. I was supposed to get 4 free workouts with a trainer. I was set up with the first one who decided it was ok to text message the who time during my workout. Then I was given to someone else because this was unexceptable to me and I met with him once then tried to schedule my next appt at which time I was told that he was only there part time and did not have time for any other clients so he tried to push me off on another trainer. He stood in front of me and told her what I was looking for and she stood there with a blank look on her face. I also signed up for tanning which cost $10.00 a month more than any of the local tanning salons but I thought it would be convenient. My mistake as I was never told that you could only tan every 25 hours. Since when is a day 25 hours and any other salon as long as its not the same day (example Wed) then it was considered the next day. Once again got scammed. Contacting an attorney to void my contract as they are not honoring what is printed on it and what was stated to me during the time I signed up

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I've just moved to buffalo 5 moths ago, and joined the BAC eastern hill for a 2 years agreement. the machines are super old, I'm always afraid of hurting my self when exercising. its cheap cheap & cheap. but my problem is with the management, they got me into a 3 months personal training program for $462 a MONTH which I've been told by the sales representative that I can try it for just a month and then see if I want to continuo or not. I was fool enough to believe the man that I've signed the papers without reading them .. My big mistake .. so they actually deducted all the payments for that stupid program. anyway, I've talked to the management, and they were super rude but eventually they agreed to refund me for the two months that I haven't used - Nov. 09 & Dec. 09 - and that was on the first week of November 09. now I'm writing this at the end of 2009 and what I've got is nothing but lies. I've been calling the manager every week sometimes talk to him in person. Every time he promises that I will get the refund next monday, for more than 6 mondays now !!
The last thing you want is to be a member in this gym, be fat, be unhealthy but don't get fooled in their promotions, its not worth it, I'm stuck with them for two years. you don't need to be.

DON'T BE A MEMBER in BAC eastern hills .. they lie and their gym sucks .. I bet with my two years agreement, my payments worth more than all the machines in there

1
★☆☆☆☆

I've just moved to buffalo 5 moths ago, and joined the BAC eastern hill for a 2 years agreement. the machines are super old, I'm always afraid of hurting my self when exercising. its cheap cheap & cheap. but my problem is with the management, they got me into a 3 months personal training program for $462 a MONTH which I've been told by the sales representative that I can try it for just a month and then see if I want to continuo or not. I was fool enough to believe the man that I've signed the papers without reading them .. My big mistake .. so they actually deducted all the payments for that stupid program. anyway, I've talked to the management, and they were super rude but eventually they agreed to refund me for the two months that I haven't used - Nov. 09 & Dec. 09 - and that was on the first week of November 09. now I'm writing this at the end of 2009 and what I've got is nothing but lies. I've been calling the manager every week sometimes talk to him in person. Every time he promises that I will get the refund next monday, for more than 6 mondays now !!
The last thing you want is to be a member in this gym, be fat, be unhealthy but don't get fooled in their promotions, its not worth it, I'm stuck with them for two years. you don't need to be.

DON'T BE A MEMBER in BAC eastern hills .. they lie and their gym sucks .. I bet with my two years agreement, my payments worth more than all the machines in there

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Karen, I was just googling them to find out if anyone else felt the same as I do, and I can't believe I found your comment! I totally agree. I go to the BAC for Women on French Road, and the people that work there are extremely annoying! Not all of them are too bad, but the salespeople walk around and incessantly bother me! They constantly interrupt my workout to attempt to get me to sign up for more months (I, too, did the 3 month for $49 promotion). There's a guy there named Todd that does NOT take a hint! He was calling my phone everyday... sometimes twice a day! Then there were other salespeople there bothering me as well, so that all added up to 2-3 calls from the BAC per day. I was ignoring the calls, and even telling them I couldn't afford to sign up for more, and they do NOT take a hint. I feel like I'm being stalked. This really qualifies as harassment. Even when I say 'NO,' they keep pressuring me anyway. Plus they're all competing with each other so hard it's pathetic. One time, I told Todd I had been talking with someone else about my membership, and he said "If you want to extend your membership, you talk to ME. I'm in charge." At the end of the 3 months, I'm going somewhere else just because they bother me and make it so awkward to work out there. I know there are other places that are less expensive and where I can have some peace! (P.S. I used a pseudonym here, because I don't want the guy to approach me and bother me some more!)

1
★☆☆☆☆

Karen, I was just googling them to find out if anyone else felt the same as I do, and I can't believe I found your comment! I totally agree. I go to the BAC for Women on French Road, and the people that work there are extremely annoying! Not all of them are too bad, but the salespeople walk around and incessantly bother me! They constantly interrupt my workout to attempt to get me to sign up for more months (I, too, did the 3 month for $49 promotion). There's a guy there named Todd that does NOT take a hint! He was calling my phone everyday... sometimes twice a day! Then there were other salespeople there bothering me as well, so that all added up to 2-3 calls from the BAC per day. I was ignoring the calls, and even telling them I couldn't afford to sign up for more, and they do NOT take a hint. I feel like I'm being stalked. This really qualifies as harassment. Even when I say 'NO,' they keep pressuring me anyway. Plus they're all competing with each other so hard it's pathetic. One time, I told Todd I had been talking with someone else about my membership, and he said "If you want to extend your membership, you talk to ME. I'm in charge." At the end of the 3 months, I'm going somewhere else just because they bother me and make it so awkward to work out there. I know there are other places that are less expensive and where I can have some peace! (P.S. I used a pseudonym here, because I don't want the guy to approach me and bother me some more!)

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I joined the BAC through a 3-month promotion for $49. I just moved here last summer & used this promotion as an opportunity to evaluate if I wanted to join. I saw the negative reviews online, and I took them with a grain of salt.

Pro's: Nice facilities (Boulevard Mall & Colvin locations), I like the sauna & the water fountain with filtered water.

Con's: the constant solicitations during those 3 months was extremely annoying. Follow-up phone calls ever 3 days.......... Catching me on my way out of the gym to ask me, "So what does the other gym you belong to have that our gym doesn't have." Then talking over me when I respond. It got to the point where I quit going at the 8-week mark, because I knew I would be hounded if I went in. I also tend to believe the reviews of posters who were unfairly kept in their contract even with a doctor's letter. That happened to someone I know personally.
I found the classes I attended to be novice. The repititions with weights were being performed too fast in body sculpting, and the yoga class did not get me "in the zone" like other classes at Buffalo yoga. "Personal Trainers" are very inexperienced.

In summation, nice facilities; however, they are shooting themselves in the foot by being way too pushy, as well as not letting people out of their contracts if they have a legit medical condition or move. Buffalo is a word-of-mouth town..... and they are losing customers for this reason.

2
★★☆☆☆

I joined the BAC through a 3-month promotion for $49. I just moved here last summer & used this promotion as an opportunity to evaluate if I wanted to join. I saw the negative reviews online, and I took them with a grain of salt.

Pro's: Nice facilities (Boulevard Mall & Colvin locations), I like the sauna & the water fountain with filtered water.

Con's: the constant solicitations during those 3 months was extremely annoying. Follow-up phone calls ever 3 days.......... Catching me on my way out of the gym to ask me, "So what does the other gym you belong to have that our gym doesn't have." Then talking over me when I respond. It got to the point where I quit going at the 8-week mark, because I knew I would be hounded if I went in. I also tend to believe the reviews of posters who were unfairly kept in their contract even with a doctor's letter. That happened to someone I know personally.
I found the classes I attended to be novice. The repititions with weights were being performed too fast in body sculpting, and the yoga class did not get me "in the zone" like other classes at Buffalo yoga. "Personal Trainers" are very inexperienced.

In summation, nice facilities; however, they are shooting themselves in the foot by being way too pushy, as well as not letting people out of their contracts if they have a legit medical condition or move. Buffalo is a word-of-mouth town..... and they are losing customers for this reason.

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i totally hate them.......do not join them...they will ruin your credit......do not join them......do not join them.....do not join them...they will take your money......and when you want to cancel they will make your life misrable.....they want all the supporting documents that you have moved along with certified letters.......who has time for all this crap......moving to different place is already difficult and they don't make it easy for you.......I HATE THEM.....PLEASE READ THESE WARNING CAREFULLY AND TRUST ME AND OTHER PEOPLE WHO HAVE POSTED...THEY WILL RUIN YOU!!!!BAC.....B*llSh*t ATHLETIC CLUB!!!! BEAWARE!!!

1
★☆☆☆☆

i totally hate them.......do not join them...they will ruin your credit......do not join them......do not join them.....do not join them...they will take your money......and when you want to cancel they will make your life misrable.....they want all the supporting documents that you have moved along with certified letters.......who has time for all this crap......moving to different place is already difficult and they don't make it easy for you.......I HATE THEM.....PLEASE READ THESE WARNING CAREFULLY AND TRUST ME AND OTHER PEOPLE WHO HAVE POSTED...THEY WILL RUIN YOU!!!!BAC.....B*llSh*t ATHLETIC CLUB!!!! BEAWARE!!!

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1 out of 1 people found this review helpful.

.

I was a member of other Gyms in the Western New York area. Their service doesn't compare to the BAC's. You won't find people ready to help you anytime you need it. There are employees walking around, constantly asking how my workout is going and if I need any help with anything. Occasionally, they ask me if I know anybody else interested in checking out the club. Just like any other business, this business is run by word of mouth. I'm more than happy to advertise for them.

4
★★★★☆

I was a member of other Gyms in the Western New York area. Their service doesn't compare to the BAC's. You won't find people ready to help you anytime you need it. There are employees walking around, constantly asking how my workout is going and if I need any help with anything. Occasionally, they ask me if I know anybody else interested in checking out the club. Just like any other business, this business is run by word of mouth. I'm more than happy to advertise for them.

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i love this place and so do my friends and family it is great when everyone knows you, and its great when i lose weight and get closer to my goal they know about it and care, i recieve compliments from the front desk people all the way up to the manager, i see the other reviews about not being able to cancel try to understand its a business if a store in the mall took your word on a sale then everything would be half price.or probably free.you cant just cancel something you have to prove it, wait you said you moved so u must have right!!!!!! i love this place im losing weight im feeling great and happy as could be

5
★★★★★

i love this place and so do my friends and family it is great when everyone knows you, and its great when i lose weight and get closer to my goal they know about it and care, i recieve compliments from the front desk people all the way up to the manager, i see the other reviews about not being able to cancel try to understand its a business if a store in the mall took your word on a sale then everything would be half price.or probably free.you cant just cancel something you have to prove it, wait you said you moved so u must have right!!!!!! i love this place im losing weight im feeling great and happy as could be

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I went to the BAC with the intention of getting the 3 month special for $49. Once they got me in the room, they pressured me to join for a year. I told them that I was planning on getting pregnant soon, and that my doctor did not want me at the gym during a future pregnancy due to a miscarriage I had. They ASSURED me that if I became pregnant, my contract would be dropped with a doctors note. Well guess what? I'm pregnant now, and when I went to cancel my membership, they told me the ONLY WAY I could do so is if I had a doctors note saying I could never return to the gym again due to a medical condition. THEY LIED TO ME RIGHT FROM THE BEGINNING! Anyways, they wanted me to continue paying even though I don't use the facilities, so I cancelled my card. Now I just got a letter from their collection agency saying that I owe the full amount of my contract PLUS $100 extra dollars!!! Even though I had already paid for 4 months! Is that even allowed????

1
★☆☆☆☆

I went to the BAC with the intention of getting the 3 month special for $49. Once they got me in the room, they pressured me to join for a year. I told them that I was planning on getting pregnant soon, and that my doctor did not want me at the gym during a future pregnancy due to a miscarriage I had. They ASSURED me that if I became pregnant, my contract would be dropped with a doctors note. Well guess what? I'm pregnant now, and when I went to cancel my membership, they told me the ONLY WAY I could do so is if I had a doctors note saying I could never return to the gym again due to a medical condition. THEY LIED TO ME RIGHT FROM THE BEGINNING! Anyways, they wanted me to continue paying even though I don't use the facilities, so I cancelled my card. Now I just got a letter from their collection agency saying that I owe the full amount of my contract PLUS $100 extra dollars!!! Even though I had already paid for 4 months! Is that even allowed????

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I agree with other members and former members who complain about lies in the onboarding process, fraudulent business practices : STAY AWAY! I joined in 2007, in January 2008 I moved more than 400 miles away to start a new job. I had very little notice and had to notify them after the fact. Sent certified letter requesting end of contract, surrendered my membership card, added signed letter on letterhead from my new boss per their phone instructions. SIXTEEN months later, having changed my debit card, I get a letter that my most recent payment has not gone through! As an aside, I don't have access to the transaction history on that card, it belongs to my b/f who was deployed in Iraq at that time. I fax again to complain that my request was not executed, they send a letter - I have to pay two months MORE PLUS a $25.00 fee to get out of my contract, SIXTEEN MONTHS after i requested a discontinuation in writing!!!!! These people are unethical and dishonest - I strongly recommend against membership with them. Chris T., I submit that the reason they are expanding is that they take peoples' money without providing any service in return.

1
★☆☆☆☆

I agree with other members and former members who complain about lies in the onboarding process, fraudulent business practices : STAY AWAY! I joined in 2007, in January 2008 I moved more than 400 miles away to start a new job. I had very little notice and had to notify them after the fact. Sent certified letter requesting end of contract, surrendered my membership card, added signed letter on letterhead from my new boss per their phone instructions. SIXTEEN months later, having changed my debit card, I get a letter that my most recent payment has not gone through! As an aside, I don't have access to the transaction history on that card, it belongs to my b/f who was deployed in Iraq at that time. I fax again to complain that my request was not executed, they send a letter - I have to pay two months MORE PLUS a $25.00 fee to get out of my contract, SIXTEEN MONTHS after i requested a discontinuation in writing!!!!! These people are unethical and dishonest - I strongly recommend against membership with them. Chris T., I submit that the reason they are expanding is that they take peoples' money without providing any service in return.

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Poor customer service & borderline fraudulant. Would rather spend twice the $$ to go to a more professional facility. The employees walk around like they are the coolest thing - i would like to remind them that most of them are part time workers at a freakin' gym?? What, you can't find a real job??

1
★☆☆☆☆

Poor customer service & borderline fraudulant. Would rather spend twice the $$ to go to a more professional facility. The employees walk around like they are the coolest thing - i would like to remind them that most of them are part time workers at a freakin' gym?? What, you can't find a real job??

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.

There is a reason that these guys are expanding all across Buffalo and Rochester. They care about there members! The dedication that the Bac has towards the community is like no other around. They seem to always be updating the facilities and buying new machines. The staffs are well educated and are always willing to help. Its nice when I walk into the club and everybody knows you by your first name. As a mid-50 year old women this makes me feel comfortable and I actually look forward going to work out. Go check these clubs out. You will love these guys!

5
★★★★★

There is a reason that these guys are expanding all across Buffalo and Rochester. They care about there members! The dedication that the Bac has towards the community is like no other around. They seem to always be updating the facilities and buying new machines. The staffs are well educated and are always willing to help. Its nice when I walk into the club and everybody knows you by your first name. As a mid-50 year old women this makes me feel comfortable and I actually look forward going to work out. Go check these clubs out. You will love these guys!

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I really enjoy working out at the BAC. I took advantage of the fitness classes included in the membership

5
★★★★★

I really enjoy working out at the BAC. I took advantage of the fitness classes included in the membership

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