Burlingame Family Health: Fullemann Susan MD

★★★☆☆
  • 1820 Ogden Dr # 100

    Burlingame, CA 94010

    Map & Directions
  • 650-697-7202

About Burlingame Family Health: Fullemann Susan MD

Hours
Mon. - Fri. 9am - 5pm;Sat. - Sun. CLOSED

Health & Medical

Health & Medical
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If you read all these reviews you will notice that several negative reviews have the same phrases as though they were working from a script to undermine this clinic's reputation. I have been associated with this clinic for 11 years and take all complaints that are submitted about our services. None of these persons had the courtesy to give me notice of their unhappiness. I am wondering if they were ever patients.
Many patients wait for two weeks before being able to be seen by Dr. Fullemann as she is booked far in advance by very satisfied patients.

5
★★★★★

If you read all these reviews you will notice that several negative reviews have the same phrases as though they were working from a script to undermine this clinic's reputation. I have been associated with this clinic for 11 years and take all complaints that are submitted about our services. None of these persons had the courtesy to give me notice of their unhappiness. I am wondering if they were ever patients.
Many patients wait for two weeks before being able to be seen by Dr. Fullemann as she is booked far in advance by very satisfied patients.

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This practice is the worst I've ever been to. I was treated like an afterthought, and the doctors didn't really listen or care to listen and were very rude. The doctor I went to to get some details on a lab test did not offer much information, but just stated that everything was fine. She did not seem interested in taking time to walk me throught the results or explain anything. She even insulted me in a passive agressive manner!The Administrative staff was the worst. You walk in the door and they rush you to the waiting room where you may get stuck waiting for at least 40 minutes (I did, and then was told by the lab tech that no one from the admin staff notified her I was even there). Be careful when choosing this place! You don't want to waste your time or insurance money.

1
★☆☆☆☆

This practice is the worst I've ever been to. I was treated like an afterthought, and the doctors didn't really listen or care to listen and were very rude. The doctor I went to to get some details on a lab test did not offer much information, but just stated that everything was fine. She did not seem interested in taking time to walk me throught the results or explain anything. She even insulted me in a passive agressive manner!The Administrative staff was the worst. You walk in the door and they rush you to the waiting room where you may get stuck waiting for at least 40 minutes (I did, and then was told by the lab tech that no one from the admin staff notified her I was even there). Be careful when choosing this place! You don't want to waste your time or insurance money.

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.

This practice is the worst I've ever been to. I was treated like an afterthought, and the doctors didn't really listen or care to listen and were very rude. The doctor I went to to get some details on a lab test did not offer much information, but just stated that everything was fine. She did not seem interested in taking time to walk me throught the results or explain anything. She even insulted me in a passive agressive manner!The Administrative staff was the worst. You walk in the door and they rush you to the waiting room where you may get stuck waiting for at least 40 minutes (I did, and then was told by the lab tech that no one from the admin staff notified her I was even there). Be careful when choosing this place!

0
★☆☆☆☆

This practice is the worst I've ever been to. I was treated like an afterthought, and the doctors didn't really listen or care to listen and were very rude. The doctor I went to to get some details on a lab test did not offer much information, but just stated that everything was fine. She did not seem interested in taking time to walk me throught the results or explain anything. She even insulted me in a passive agressive manner!The Administrative staff was the worst. You walk in the door and they rush you to the waiting room where you may get stuck waiting for at least 40 minutes (I did, and then was told by the lab tech that no one from the admin staff notified her I was even there). Be careful when choosing this place!

.

Ahh, yeah this office is about as bunk as an 80's shack doctor's office you can go to. In summary: INCOMPETENCE, HOSTILITY, AND PATIENT DISREGARD. I never write on these feedback boards, but I feel it would be an injustice not to. Dr. Fullemann can be described as shamefully ignorant, to prescribing medications of known allergies, and hustling to conduct as many services as possible.

Out of desperation I made another appointment at Burlingame Family Health and saw one of the other doctor's (Alli), who really needs to consider start enjoying retirement. My questions about my health were willfully ignored, displayed incompetence in basic matters, and holds a hostile attitude across the board. I really have never felt so lousy leaving a doctor's office in my life. and wanted to walk out during my appointment and tell this this lady she is an embarrassment to female medical professionals.

Both of the doctor's tried hard to hustle me into doing a battery of tests in their in-house lab for the pursuit off money. I just had a bIood test a month ago, and they wanted to run it again b/c they could not find the results. Goo team! I only wished I was not such a fool to completely waste my time and money by going to Burlingame Family Health . Don't be a sucker like me, and move right past this doctors office as an option for your health needs.

1
★☆☆☆☆

Ahh, yeah this office is about as bunk as an 80's shack doctor's office you can go to. In summary: INCOMPETENCE, HOSTILITY, AND PATIENT DISREGARD. I never write on these feedback boards, but I feel it would be an injustice not to. Dr. Fullemann can be described as shamefully ignorant, to prescribing medications of known allergies, and hustling to conduct as many services as possible.

Out of desperation I made another appointment at Burlingame Family Health and saw one of the other doctor's (Alli), who really needs to consider start enjoying retirement. My questions about my health were willfully ignored, displayed incompetence in basic matters, and holds a hostile attitude across the board. I really have never felt so lousy leaving a doctor's office in my life. and wanted to walk out during my appointment and tell this this lady she is an embarrassment to female medical professionals.

Both of the doctor's tried hard to hustle me into doing a battery of tests in their in-house lab for the pursuit off money. I just had a bIood test a month ago, and they wanted to run it again b/c they could not find the results. Goo team! I only wished I was not such a fool to completely waste my time and money by going to Burlingame Family Health . Don't be a sucker like me, and move right past this doctors office as an option for your health needs.

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I just had my first visit here last week, and I couldn't be happier. This is a great place for women - friendly, helpful staff and great doctors. After I complained about a bad experience with my last doc, a friend recommended I try seeing Dr. Fullemann. I needed to see someone right away, and while Dr. Fullemann was already full, they rearranged the schedule so I could see a Dr. Lakina. She was really sweet and didn't judge me - I felt very welcome. Haven't seen Dr. Fullemann, but my friend swears by her. Liked not having to go to Qwest to get my cholesterol tests.

2
★★★★★

I just had my first visit here last week, and I couldn't be happier. This is a great place for women - friendly, helpful staff and great doctors. After I complained about a bad experience with my last doc, a friend recommended I try seeing Dr. Fullemann. I needed to see someone right away, and while Dr. Fullemann was already full, they rearranged the schedule so I could see a Dr. Lakina. She was really sweet and didn't judge me - I felt very welcome. Haven't seen Dr. Fullemann, but my friend swears by her. Liked not having to go to Qwest to get my cholesterol tests.

Pros: Caring, expert doctors, onsite lab

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After many years at Kaiser, it was a breath of fresh air to find Dr. Fullemann. She really took the time to find out about my health problems, and was willing to listen to my concerns. I've been going here for almost four years, and I can honestly say my health has improved thanks to her. Like a lot of docs she can run behind, but that's because she actually takes time with her patients, and she was willing to fight with my insurance to get me a referral for a pain specialist. Their inoffice lab is great too.

2
★★★★☆

After many years at Kaiser, it was a breath of fresh air to find Dr. Fullemann. She really took the time to find out about my health problems, and was willing to listen to my concerns. I've been going here for almost four years, and I can honestly say my health has improved thanks to her. Like a lot of docs she can run behind, but that's because she actually takes time with her patients, and she was willing to fight with my insurance to get me a referral for a pain specialist. Their inoffice lab is great too.

Pros: Dr. Fullemann is a great doctor!

Cons: used to have a high office staff turnover

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By far, I have never been so insulted and mistreated in my life. The Burlingame Family Health clinic is filled with unprofessional, unknowledgable and down right incompetent doctors and staff who could care less about people. I was misdiagnosed for acid reflux, something (at the tender age of 21) should not have been perscribed strong antacids for. Dr. Fulleman racially profiles patients and sends off people who have foriegn names to her underpaid and unprofessional doctors who do not know what they are doing. When patients have appointments with her (i.e. my mother with advanced osteoperosis), she completely disregards them, ignores them, and put them in the examination room for hours without help or treatment. this is unacceptable, rude, and dangerous. DO NOT, UNDER ANY CIRCUMSTANCES, VISIT THIS DOCTOR.

0
★☆☆☆☆

By far, I have never been so insulted and mistreated in my life. The Burlingame Family Health clinic is filled with unprofessional, unknowledgable and down right incompetent doctors and staff who could care less about people. I was misdiagnosed for acid reflux, something (at the tender age of 21) should not have been perscribed strong antacids for. Dr. Fulleman racially profiles patients and sends off people who have foriegn names to her underpaid and unprofessional doctors who do not know what they are doing. When patients have appointments with her (i.e. my mother with advanced osteoperosis), she completely disregards them, ignores them, and put them in the examination room for hours without help or treatment. this is unacceptable, rude, and dangerous. DO NOT, UNDER ANY CIRCUMSTANCES, VISIT THIS DOCTOR.

 

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