Business Removed

★★☆☆☆

About Business Removed

Health & Medical

Health & Medical
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Herbert F. Gretz, MD

100 East 77th Street New York, NY

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Bhavana N. Pothuri, MD

160 East 34th Street New York, NY

2.2857 7
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It's nice to come to this office and be treated like a person and not just another social security number. I've had many multiple injuries playing sports, so needless to say I've had to have many MRI's done and numerous x-rays.

3
★★★★★

It's nice to come to this office and be treated like a person and not just another social security number. I've had many multiple injuries playing sports, so needless to say I've had to have many MRI's done and numerous x-rays.

.

I started trying to get an appointment for a mammogram in October. I tried their online scheduling service, gave them detailed information on when I would be available, and they told me that they could schedule me in April. I tried calling them back and after being on hold for 20 minutes, I was able to get an appointment for December 30th. On December 15th I get a message from their office saying that the person who does mammography will be out that day and they rescheduled my appointment to a day an January when I will be out of town. I tried to call to reschedule yet again, but after I was put on hold for 10 minutes I was cut off. I asked my doctor for a referal to another facility, and got an appointment for next week.

0
★☆☆☆☆

I started trying to get an appointment for a mammogram in October. I tried their online scheduling service, gave them detailed information on when I would be available, and they told me that they could schedule me in April. I tried calling them back and after being on hold for 20 minutes, I was able to get an appointment for December 30th. On December 15th I get a message from their office saying that the person who does mammography will be out that day and they rescheduled my appointment to a day an January when I will be out of town. I tried to call to reschedule yet again, but after I was put on hold for 10 minutes I was cut off. I asked my doctor for a referal to another facility, and got an appointment for next week.

Pros: location

Cons: limited hours, incompetent staff

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Park Avenue radiology is a great facility because of their staff and the fact that they have at their disposal all state-of-the-art equipment. Plus they take all kinds of insurance.

2
★★★★★

Park Avenue radiology is a great facility because of their staff and the fact that they have at their disposal all state-of-the-art equipment. Plus they take all kinds of insurance.

Pros: Great staff, New technology, convienient hours

Cons: waiting room can take awhile

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I waited for two hours for an ultrasound appt. only to be told that the machine was broken and to reschedule. During that 2 hour span, I was never informed of any problems instead I was repeatedly told that I would be next or seen in 5 minutes. The administrative staff was rude and incompetent. When I asked for my prescription back, I was told to wait until another staff members came back from her lunch break to look for it. After even more waiting, I was then only given a copy because the staff member did not want to be bothered by having to look for it. During my long wait, I witnessed other terribly upset patients voicing their concern on their equally long waits, bad service and the staff's lack of effective communication. This was such a horrible experience, I will never go back!

0
★☆☆☆☆

I waited for two hours for an ultrasound appt. only to be told that the machine was broken and to reschedule. During that 2 hour span, I was never informed of any problems instead I was repeatedly told that I would be next or seen in 5 minutes. The administrative staff was rude and incompetent. When I asked for my prescription back, I was told to wait until another staff members came back from her lunch break to look for it. After even more waiting, I was then only given a copy because the staff member did not want to be bothered by having to look for it. During my long wait, I witnessed other terribly upset patients voicing their concern on their equally long waits, bad service and the staff's lack of effective communication. This was such a horrible experience, I will never go back!

Cons: Rude Office Staff, Extremely long waiting room time, Equipment Failure

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I waited an hour for a sonogram appointment, at which point I was taken to the changing room and got prepared for the test. 5 minutes later, someone came to tell me that they actually DIDN'T mean to call me in and that I should change back and go back to the waiting room. After some prodding, a feeble apology was all that was offered for such a stupid mistake. I rescheduled my appt. and am not looking forward to an inevitable repeat of the same admimistrative incompetence.

0
★☆☆☆☆

I waited an hour for a sonogram appointment, at which point I was taken to the changing room and got prepared for the test. 5 minutes later, someone came to tell me that they actually DIDN'T mean to call me in and that I should change back and go back to the waiting room. After some prodding, a feeble apology was all that was offered for such a stupid mistake. I rescheduled my appt. and am not looking forward to an inevitable repeat of the same admimistrative incompetence.

Pros: Location

Cons: Long wait, disorganized staff

.

My doctor sent me to Park Avenue Radiology for an x-ray and then an MRI. Wanted to go somewhere else but he insisted that I go there. He was probably receiving a kick back. I waited 3 hours for an x-ray appointment and 8 days for the results. The people at the front were rude, the doctor refused to speak with me.

I got a call the following week from my doctor and they recommended an MRI, he just got the results. Thought I would try it again as I had no where else to go and again waited a couple of hours before a rude technician told me the machine was broken. They gave me cab fare to come back again which I did. They then misread the MRI and I did not have surgery I needed until another doctor sent me somewhere else.

Would not send my worst enemy there!

0
★☆☆☆☆

My doctor sent me to Park Avenue Radiology for an x-ray and then an MRI. Wanted to go somewhere else but he insisted that I go there. He was probably receiving a kick back. I waited 3 hours for an x-ray appointment and 8 days for the results. The people at the front were rude, the doctor refused to speak with me.

I got a call the following week from my doctor and they recommended an MRI, he just got the results. Thought I would try it again as I had no where else to go and again waited a couple of hours before a rude technician told me the machine was broken. They gave me cab fare to come back again which I did. They then misread the MRI and I did not have surgery I needed until another doctor sent me somewhere else.

Would not send my worst enemy there!

Pros: none

Cons: misdiagnosis, long waits, rude doctor and staff, bade equipment

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I called up, told someone what I needed and was told "please hold". Twenty minutes later I was still on hold. I called back and when someone finally was picked up I explained that I was just on hold for a long time. They saidthey had to transfer me and again I was on hold for a long time. The customer service is rude. Even my doctor's office told me that stopped referring people due to too many service complaints.

0
★☆☆☆☆

I called up, told someone what I needed and was told "please hold". Twenty minutes later I was still on hold. I called back and when someone finally was picked up I explained that I was just on hold for a long time. They saidthey had to transfer me and again I was on hold for a long time. The customer service is rude. Even my doctor's office told me that stopped referring people due to too many service complaints.

Pros: Techinicians are nice

Cons: Terrbile customer ser

 

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