Caldwell Jr, William M, Md - Mecklenburg Ear Nose & Throat

★☆☆☆☆

About Caldwell Jr, William M, Md - Mecklenburg Ear Nose & Throat

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Saw Dr. Caldwell for insomnia. I sat in the chair while he stood outside in the hall and chatted with a friend who had come in to say hello to him for about 20 minutes. When he finally came in he talked to me for 5 minutes, then referred me to one of his colleagues and wrote me a prescription for Lunesta. Lunesta is a no-generic non-covered medication (would be $234 out of pocket for 30) and my insurance company required that Dr. Caldwell fill out a form and fax it to them. When I called to ask him to do that he initially told me it would take him too long and he would go out of business if he did that for everyone. He finally said he would do it only if I would agree to call the insurance company and complain about how inconvenient their process was. A couple of days later when the insurance company still hadn't approved it I called them and they told me he had sent the form in incomplete. I called his office again to ask him to complete it and he never called me back. Basically all I got for my $60 specialist copay and probably $200 billed to my insurance company was this guy told me the name of one of his colleagues who is actually competent in sleep medicine. Now I know why I got a same day appointment so easily with this doctor.

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★☆☆☆☆

Saw Dr. Caldwell for insomnia. I sat in the chair while he stood outside in the hall and chatted with a friend who had come in to say hello to him for about 20 minutes. When he finally came in he talked to me for 5 minutes, then referred me to one of his colleagues and wrote me a prescription for Lunesta. Lunesta is a no-generic non-covered medication (would be $234 out of pocket for 30) and my insurance company required that Dr. Caldwell fill out a form and fax it to them. When I called to ask him to do that he initially told me it would take him too long and he would go out of business if he did that for everyone. He finally said he would do it only if I would agree to call the insurance company and complain about how inconvenient their process was. A couple of days later when the insurance company still hadn't approved it I called them and they told me he had sent the form in incomplete. I called his office again to ask him to complete it and he never called me back. Basically all I got for my $60 specialist copay and probably $200 billed to my insurance company was this guy told me the name of one of his colleagues who is actually competent in sleep medicine. Now I know why I got a same day appointment so easily with this doctor.

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