Carter Brazell MD

★★★☆☆

About Carter Brazell MD

Hours
Mon. - Fri. 9am - 5pm;Sat. - Sun. CLOSED

Health & Medical

Health & Medical
More choices in Richmond:
Resultset_next

Robert M. Greene, MD

205 Laverne Avenue Mill Valley, CA

Resultset_next

Robert M. Greene, MD

205 Laverne Avenue Mill Valley, CA

3.0 1
Hi! Sign in to let us know how Carter Brazell MD was?
Write a Review
.

Dr Carter is a fantastic doctor. I have been seeing him for 12 years. I would highly recommend him, but I won't because of the people who work for him. They are beyond rude, they seem to punish the patients for things. It has always taken about three weeks to get in to see him. The girl that answers the phones, Benita I think, acts like you are asking her to give you her first born to do anything. I asked for a copy of a receipt and she refused to do it. She said she couldn't go back that far and it was my fault for not keeping records! The two times I had to reschedule IN 12 YEARS they suddenly can't get me in for 8 weeks. I know they had openings because I called back and spoke to another person and they gave me an appointment in 5 days. Their billing is so confusing and they make me pay for things that I have already paid. They sent me a bill in 2011 from 2008! The other girl, Julie, yelled at me because I didn't have a list of my medications. I don't know what is going on there, but his staff acts like they are miserable there. Maybe they should go get other jobs rather than take their frustrations out on the patients. Doctor Carter is so nice, if he knew how his people treated his patients he would probably make them find another job!

3
★★★☆☆

Dr Carter is a fantastic doctor. I have been seeing him for 12 years. I would highly recommend him, but I won't because of the people who work for him. They are beyond rude, they seem to punish the patients for things. It has always taken about three weeks to get in to see him. The girl that answers the phones, Benita I think, acts like you are asking her to give you her first born to do anything. I asked for a copy of a receipt and she refused to do it. She said she couldn't go back that far and it was my fault for not keeping records! The two times I had to reschedule IN 12 YEARS they suddenly can't get me in for 8 weeks. I know they had openings because I called back and spoke to another person and they gave me an appointment in 5 days. Their billing is so confusing and they make me pay for things that I have already paid. They sent me a bill in 2011 from 2008! The other girl, Julie, yelled at me because I didn't have a list of my medications. I don't know what is going on there, but his staff acts like they are miserable there. Maybe they should go get other jobs rather than take their frustrations out on the patients. Doctor Carter is so nice, if he knew how his people treated his patients he would probably make them find another job!

Was this review helpful to you?
Ratings_icons Ratings_icons

 

Wait, you're the expert.

If you've been to or used Carter Brazell MD, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review